Lentini2001
Topic Author
Posts: 220
Joined: Sun Apr 30, 2006 4:53 am

Quick Question Re United

Sun Jul 30, 2006 6:32 am

I'm a complete UA virgin, this is my first time flying with them LHR to LAS in September.

I've noticed on my itinerary over this week that 3 segments of my flights have revised timings (with one being a one-minute difference) but it also says

To confirm, please call 1-800-united1 (1-800-864-8331) for schedule information.

Now do I have to ring reservations in the UK to confirm that I understand that one of my flights is now leaving a minute earlier than before or does the above message just go over time?

Also, do I have to ring to confirm that I still actually want to be on these flights and if I dont they cancel my tickets???

As I say, I'm a UA virgin, but if I do have to confirm I still want to be on these flights, for the sake of one minute as I said for one of them, it seems a bit stupid - and if it changes again in future, I've got to ring them again and confirm?

I never had this problem with Continental.

Also, whats row 35 like in economy on their 777? And do some of the seats in economy have 2 windows as there seems to be more windows than rows of seats according to UA's seating diagrams.

Thanks for any help, I did look on the UA site for answers but couldn't find any, puts on flame-proof jacket.
 
warreng24
Posts: 573
Joined: Fri Nov 18, 2005 9:38 am

RE: Quick Question Re United

Sun Jul 30, 2006 7:14 am

Check out the seating diagrams at www.seatguru.com and you can see United's various 777 seating configurations. The 777 WW2 configuration visits Europe most often. Some seats have 2 windows, but most do not. I am not sure which rows do.

You should definately call United to re-confirm your itinerary due to the schedule changes. The computer system at United is primitive to say the least. I doubt they would cancel your itinerary if you don't call, but it couldn't hurt.

Enjoy your flight on United. You might get better (more timely) responses to these questions at the FlyerTalk United MileagePlus forum.

[Edited 2006-07-30 00:17:35]
 
777fan
Posts: 2256
Joined: Wed Jan 04, 2006 12:09 pm

RE: Quick Question Re United

Sun Jul 30, 2006 7:34 am

Quoting Lentini2001 (Thread starter):
Also, whats row 35 like in economy on their 777? And do some of the seats in economy have 2 windows as there seems to be more windows than rows of seats according to UA's seating diagrams.

IIRC, anything behind row 27 or so is standard economy with about a 31" pitch. The window seats aren't bad on the 2-5-2 configuration but the legroom is what it is. UA's Pacific 777s have PTVs; I'm assuming the Atlantic versions are similar. You may be offered to "upgrade" to Economy Plus at check in - the extra 5" of legroom is usually worth the fee they're charging (that's coming from someone that's an average 5' 10" / 1.9m tall!).


777fan
DC-8 61/63/71 DC-9-30/50 MD-80/82/83 DC-10-10/30 MD-11 717 721/2 732/3/4/5/G/8/9 741/2/4 752 762/3 777 A306/319/20/33 AT
 
SkyvanMan
Posts: 220
Joined: Sun Aug 08, 2004 10:50 am

RE: Quick Question Re United

Sun Jul 30, 2006 9:50 am

United has PTVS on all their international (3 class) 777s though it isn't as nice as most airlines PTV offerings as UA does is just put one movie or programming item on each channel and start all movies at the same time, then when the last movie has ended they start them all over again. It isn't on-demand and there isn't always a movie going on, unless there are two longer movies. The best thing about United though is channel 9, but some pilots don't enable it, which is why I often ask if it is enabled when I get on. Anyways hope you have a great flight!
The 3 best planes of all time: Shorts Skyvan, 330 and 360
 
StarGoldLHR
Posts: 1346
Joined: Mon Feb 16, 2004 1:29 am

RE: Quick Question Re United

Sun Jul 30, 2006 10:17 am

Re confirming doesnt hurt, you might be able to get an Economy Plus seat but these tend to be over-wing if you want a good view be at the back.

The UA number in the UK is 0845-844- 4777 it goes to a call centre in Ireland.

777's are spacious inside and very good cabin baggage stowage. The length of the plane inside feels distinctly smaller in length than you would expect from say a 744, or even a 767 (which is actually shorter).

UA's film service is ok but they do all run in a cycle.

UA checkin is located at the very end of LHR T3 (opposite side from VS). Beware of the long queues as they are not always for UA's flight (UA is hidden round a corner and the queues funnel up a bit).

Be sure at LHR to allow 15 minutes from the departure lounge to the gate at Terminal 3 as it's a long walk, and also allow 10 minutes to go through the extra screening security at the gate itself.

UA at ORD (i'm assuming ORD) can be a bit of a race.. you will arrive in International and will need to clear security, aftwards you will collect your bag and recheck it before taking a monorail to the domestic UA terminal and go through baggage scanning again.

If using UA at IAD there's less distance involved but the process is the same, except you will re-check your bag and be rescanned your carry on at roughly the same place. You may need to take a "moon buggy-esque" style hugely oversized tractor-bus from one terminal to another.

One last thing you might not be used to.. UA charge for alcoholic drinks inflight (I dont like it at all) in Dollars.
So far in 2008 45 flights and Gold already. JFK, IAD, LGA, SIN, HKG, NRT, AKL, PPT, LAX still to book ! Home Airport LCY
 
Lentini2001
Topic Author
Posts: 220
Joined: Sun Apr 30, 2006 4:53 am

RE: Quick Question Re United

Sun Jul 30, 2006 5:31 pm

Thanks for the info in the replies folks, much appreciated.

Yes, it is ORD I'm connecting at. I've got basically an hour and 50 minutes to do all that jiggery-pokery where the plane taxis to the gate then everybody stands up, en-masse, then just stands there not moving anywhere for the next half an hour!!!

What are peoples experiences like with UA with them holding back the flights that people have connections for? - the computer system being primitive has already been mentioned - say if I get stuck at immigration for an hour for example?
 
777fan
Posts: 2256
Joined: Wed Jan 04, 2006 12:09 pm

RE: Quick Question Re United

Sun Jul 30, 2006 5:46 pm

UA is generally pretty good with holding flights, especially if there are more than one pax connecting from one flight to the same. If you're cutting it close, you can request that the FAs ask the pilot about landing time, gate assignments, etc. for the other flights as a sort of heads-up. Again, if it's close, they'll usually ask that non-connecting pax remain seated to give connecting pax a head start.

I can't comment on customs at ORD because it's usually my final destination although I do know that the rail between T5 (int'l) and T1 (UA) runs frequently and doesn't take particularly long.

Oh: you can research IFE options on United's website: http://www.united.com/page/article/0,6722,1070,00.html

Channel 9 will most likely be disengaged while over the Atlantic although you usually hear it up to 250 miles off of each coast. Definitely make a point to listen to it as you approach Chicago. Chicago Center and Approach are incredible to listen to.


777fan
DC-8 61/63/71 DC-9-30/50 MD-80/82/83 DC-10-10/30 MD-11 717 721/2 732/3/4/5/G/8/9 741/2/4 752 762/3 777 A306/319/20/33 AT
 
Lentini2001
Topic Author
Posts: 220
Joined: Sun Apr 30, 2006 4:53 am

RE: Quick Question Re United

Sun Jul 30, 2006 7:21 pm

Thanks for the info 777fan. Really appreciate it.
 
lorm
Posts: 377
Joined: Sun Jun 06, 2004 4:31 am

RE: Quick Question Re United

Sun Jul 30, 2006 7:27 pm

Quoting 777fan (Reply 2):
UA's Pacific 777s have PTVs

When did the two class domestic 777A UA Pacific sprout PTVs?? You must have been on a 3 class substitution.
Brick Windows
 
777fan
Posts: 2256
Joined: Wed Jan 04, 2006 12:09 pm

RE: Quick Question Re United

Mon Jul 31, 2006 3:39 am

Quoting LorM (Reply 8):
When did the two class domestic 777A UA Pacific sprout PTVs?? You must have been on a 3 class substitution.

Sorry - I should've specified that. I've flown the XP 3-class model on the HNL-NRT route.


777fan
DC-8 61/63/71 DC-9-30/50 MD-80/82/83 DC-10-10/30 MD-11 717 721/2 732/3/4/5/G/8/9 741/2/4 752 762/3 777 A306/319/20/33 AT
 
Lentini2001
Topic Author
Posts: 220
Joined: Sun Apr 30, 2006 4:53 am

RE: Quick Question Re United

Fri Aug 04, 2006 4:20 am

Sorry back again, when I check in at LHR, will I be checked all the way to Las Vegas or do I have to check in again when I get to ORD after I get my bags?
 
777fan
Posts: 2256
Joined: Wed Jan 04, 2006 12:09 pm

RE: Quick Question Re United

Fri Aug 04, 2006 4:29 am

You should be checked all the way through to LAS (boarding passes and baggage) although you will obviously need to go through customs upon arrival at ORD.

777fan
DC-8 61/63/71 DC-9-30/50 MD-80/82/83 DC-10-10/30 MD-11 717 721/2 732/3/4/5/G/8/9 741/2/4 752 762/3 777 A306/319/20/33 AT
 
Lentini2001
Topic Author
Posts: 220
Joined: Sun Apr 30, 2006 4:53 am

RE: Quick Question Re United

Fri Aug 04, 2006 4:30 am

Thanks, like I say, I'm new to UA.

Its usually BHX - EWR for me, but fancied a change of planes!!

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