lincoln
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Why Do I Always Get Upgraded To An Asile?

Fri Aug 04, 2006 9:24 am

Hi All,

I'm not trying to sound whiny here - I know upgrades are a privelage and when I get upgraded I'm lucky.

I feel this is a legitimate question:

First- My FQTV profile says I prefer window seats; and if I can't get a window seat when I'm booking on-line, I'll call reservations (or even drive to the airport) to get a window seat. I get a little claustrophobic in asile seats. If asked, the answer is always "Window, Please" before the agent can finish asking "Asile or..."

Every time I've been upgraded, on both NW and CO, I've wound up in an asile seat, however -- When I was upgraded before becomming an elite; when I've been automatically upgraded since becoming an elite; or when I've been manually cleared from the Upgrade standby list at the airport.

Usually if the upgrade happens before I've left for the airport, I can just log in and grab one of the window seats and all is better than well with the world; if it happens at the airport usually either the seat next to me is empty and I can just slide over or the person in the window doesn't mind trading seats, so it's not a huge deal. (I'm not going to ask an agent who just gave me a boarding pass "up front" to change my seat; it seems rude to me, and certainly can't help to curry favor with them)

I'm just wondering if there's something else I can/should be doing to secure a window seat (if available, of course) when upgraded?

Thanks,

Lincoln
CO Is My Airline of Choice || Baggage Claim is an airline's last chance to disappoint a customer || Next flts in profile
 
tiago701
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RE: Why Do I Always Get Upgraded To An Asile?

Fri Aug 04, 2006 9:29 am

Sorry but i had to say it...

Maybe next you should CLEARLY say that you don't want an aisle seat instead of an asile seat.. Maybe it will work!! Big grin
 
deltagator
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RE: Why Do I Always Get Upgraded To An Asile?

Fri Aug 04, 2006 9:49 am

Quoting Lincoln (Thread starter):
Why Do I Always Get Upgraded To An Asile?

Because God hates you.  Wink

Quoting Lincoln (Thread starter):
I get a little claustrophobic in asile seats. If

Huh? you have the open aisle next to you versus the wall/window and another body? Not sure how you can feel closed in but to each their own.

Quoting Lincoln (Thread starter):
I'm just wondering if there's something else I can/should be doing to secure a window seat (if available, of course) when upgraded?

If your profile says window and they get to you after the windows are gone I suppose you have no luck but to ask.

Quoting Lincoln (Thread starter):
(I'm not going to ask an agent who just gave me a boarding pass "up front" to change my seat; it seems rude to me, and certainly can't help to curry favor with them)

Go ahead and ask. They won't kill you and your profile does say window.

At the end of the day don't look a gift horse in the mouth and take the aisle if they offer it to you. At least you aren't sitting in the back with the huddled masses.
"If you can't delight in the misery of others then you don't deserve to be a college football fan."
 
tiago701
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RE: Why Do I Always Get Upgraded To An Asile?

Fri Aug 04, 2006 10:44 am

Quoting DeltaGator (Reply 2):
and your profile does say window

Ingenious.....

 Big grin  cheeky 
 
SAA346
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RE: Why Do I Always Get Upgraded To An Asile?

Fri Aug 04, 2006 10:07 pm

Quoting DeltaGator (Reply 2):
At the end of the day don't look a gift horse in the mouth and take the aisle if they offer it to you. At least you aren't sitting in the back with the huddled masses.

 Smile Absolutely. My FQTV says aisle but hey, SAA upgrade me I take what I'm offered, smile and look forward to it
 
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HAWK21M
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RE: Why Do I Always Get Upgraded To An Asile?

Fri Aug 04, 2006 10:19 pm

Think of the Brighter side.You dont need to Request someone when you take a walk.
regds
MEL
I may not win often, but I damn well never lose!!! ;)
 
geg2rap
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RE: Why Do I Always Get Upgraded To An Asile?

Sat Aug 05, 2006 12:03 am

I was on NW a year ago and a big preacher from the south platinum nw told me
in premium classes people seem to prefer window, you can see out, no carts bothering you, never have to get up for someone to go to the bathroom, back when I flew alot on nw, I was silver and always got what was left over (ie aisle)
 
Tango-Bravo
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RE: Why Do I Always Get Upgraded To An Asile?

Sat Aug 05, 2006 1:20 am

Quoting Lincoln (Thread starter):
I'm not trying to sound whiny here

If that is true, your words have done a great job of conveying a false impression...

Anyhow... perhaps the automated systems by which complimentary upgrades are confirmed by NW and CO are programmed like the system at the airline I work for, where it is assumed that pax prefer aisle seats, without "reading" the profile of the FF member being upgraded. Our automated upgrade system even goes so far in assuming all pax prefer aisle seats, even in F, that it will not assign a window seat (as in will not assign a seat at all if all aisle seats are occupied), even if all 6-8 window seats in the F cabin are unoccupied. Guess it's another example of the limitations of high tech as applied to an industry that seems to prefer convolution above all else -- even though "aisle or window?" dates back almost to the very beginnings of the airline industry.
 
AirScoot
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RE: Why Do I Always Get Upgraded To An Asile?

Sat Aug 05, 2006 1:40 am

Not all systems will assume aisle. I know for example that for AA part of the upgrade request command includes a preference for aisle or window. (WC1X/UPG/W for a window domestic FC upgrade..) or that the upgrade from another GDS for a United upgrade it will try to confirm the same type of seat you had in coach (window for window, coach for coach)..

I'd check with your frequent flyer program to see if there's any way you can specify what you want when they perform the upgrade (I assume from your tagline that you're a OnePass member).. or start vulturing the seat map ahead of time to see if you can change it online.

The folks over at flyertalk can probably give you better pointers than you would get here.

I also prefer window seats if I get an upgrade.. but these days now that I'm back down to generic general frequent flyer, I'm just happy to get the upgrade in the first place..  Smile
 
Cubsrule
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RE: Why Do I Always Get Upgraded To An Asile?

Sat Aug 05, 2006 3:11 am

I'm a NW silver, and I almost always get window. Interesting.
I can't decide whether I miss the tulip or the bowling shoe more
 
legion242
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RE: Why Do I Always Get Upgraded To An Asile?

Sat Aug 05, 2006 3:39 am

I am AA gold and when ever I get upgraded, it is also always an aisle. I usually see the seat when I check in online and without fail, there is usually a window available and I just switch it.
Don't make me release the monkeys!!
 
abrelosojos
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RE: Why Do I Always Get Upgraded To An Asile?

Sat Aug 05, 2006 5:37 am

Quoting Tango-Bravo (Reply 7):
Our automated upgrade system even goes so far in assuming all pax prefer aisle seats, even in F, that it will not assign a window seat (as in will not assign a seat at all if all aisle seats are occupied), even if all 6-8 window seats in the F cabin are unoccupied

= I can confirm this to probably be the case on DL as well. As DL PM, I always get an aisle and then simply change it. My profile says window.

Cheers,
A.
Live, and let live.
 
deltairlines
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RE: Why Do I Always Get Upgraded To An Asile?

Sat Aug 05, 2006 5:49 am

Quoting Abrelosojos (Reply 11):
= I can confirm this to probably be the case on DL as well. As DL PM, I always get an aisle and then simply change it. My profile says window.

Hasn't happened with me...my profile says "Window" and I've always been upgraded at the 1-day window (as a Silver) to a Window seat, even though aisle seats have been available.

Of course, at gate lottery, I'm normally stuck into an aisle, but hey - I'll take an aisle in First over (nearly) any seat in Coach (exceptions are 27 A/G on 767-300Ds and 16 A/F on 737-200s...still, I've taken 1B on a 737-200 over 16A before...
 
FlyGuyClt
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RE: Why Do I Always Get Upgraded To An Asile?

Sat Aug 05, 2006 5:53 am

Now people are complaining that NWA upgrades.

Wow, how people hate this airline on the boards.


NWA for June according to the D.O.T. (Among Legacy Airlines)

#1 On Time
#1 Luggage Handling.
#1 Least amount of consumer complaints (Upgrades and all)

Safe Flying  Smile

I can't imagine how customers of other carriers make it through the day.
Florida Express, Braniff II and ......
 
lincoln
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RE: Why Do I Always Get Upgraded To An Asile?

Sat Aug 05, 2006 6:39 am

Quoting FlyGuyClt (Reply 13):
Now people are complaining that NWA upgrades.

Wow, how people hate this airline on the boards.

Not at all...Had my first two legs on NW in a long time, and I must say that the service (especially up front) was much better than I remember it.

I was simply asking if there was anything that I could be doing differently so that when I am lucky enough to be upgraded, I could make sure I got a window.

Quoting Cubsrule (Reply 9):
I'm a NW silver, and I almost always get window. Interesting

Very interesting, now I'm really convinced that I'm crazy

Quoting AirScoot (Reply 8):
another GDS for a United upgrade it will try to confirm the same type of seat you had in coach (window for window, coach for coach)..

This is what seemed mose logical to me, and part of the reason I asked the question.
CO Is My Airline of Choice || Baggage Claim is an airline's last chance to disappoint a customer || Next flts in profile
 
FlyGuyClt
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RE: Why Do I Always Get Upgraded To An Asile?

Sat Aug 05, 2006 7:40 am

Quoting Lincoln (Reply 14):
Not at all...Had my first two legs on NW in a long time, and I must say that the service (especially up front) was much better than I remember it.

I was simply asking if there was anything that I could be doing differently so that when I am lucky enough to be upgraded, I could make sure I got a window.

Three quick and easy things.

1. www.nwa.com
2. Any Self Service Kiosk. You can always get a seat map and available seats at all locations.
3. If those options do not work. Some seats are held until the last minute. Check with the agent at the departure gate and communicate your request to them.

Safe Flying  Smile
Florida Express, Braniff II and ......
 
CMK10
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RE: Why Do I Always Get Upgraded To An Asile?

Sat Aug 05, 2006 9:39 am

This happens to me too on American. Even though there were three window seats availible when my upgrade cleared yesterday, I got automatically put into 4B. I know some airlines automatically fill in from the back, but that doesn't explain it this time because there were two window seats open behind me. This is why I always check and call if I have to.
"Traveling light is the only way to fly" - Eric Clapton
 
Knightsofmalta
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RE: Why Do I Always Get Upgraded To An Asile?

Sat Aug 05, 2006 4:01 pm

Excellent, one of the most amusing threads I've seen in a long time. albeit at the expense of the person who started it. And yes, I know this is off topic!
 
ikramerica
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RE: Why Do I Always Get Upgraded To An Asile?

Sat Aug 05, 2006 4:14 pm

Quoting Tango-Bravo (Reply 7):
If that is true, your words have done a great job of conveying a false impression...

Way to be an ass.

I think it's an interesting question because it points to some flaws in the systems of various airlines.

Obviously, the system should always try to give you what's in your profile. That's the most logical. Next most logical is to give you the seat type you were in in Y. Least logical is to assume you always want an aisle. Any time a company assumes what it's customers want without asking, it is making a mistake. Period.
Of all the things to worry about... the Wookie has no pants.
 
m180up
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RE: Why Do I Always Get Upgraded To An Asile?

Sat Aug 05, 2006 4:31 pm

Quoting Cmk10 (Reply 16):
I know some airlines automatically fill in from the back, but that doesn't explain it this time because there were two window seats open behind me. This is why I always check and call if I have to.

Well it is actually depending on the airline, if I remember correctly in US the algorithm assigns aisle seats for preferred, window for base if there is nothing else saying otherwise, also the profile online might say you prefer some seat, however the upgrade systems normally don't read these profiles.
And normally the algorithm fills the seats creating a weight balance on the airplane supposedly.
Werner from SAL
 
lincoln
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RE: Why Do I Always Get Upgraded To An Asile?

Sat Aug 05, 2006 10:56 pm

The funny thing is... I was just checking my itinerary for my trip back home (so I was sure when I needed to be at the airport) and noticed that I've already been upgraded on the flight that offers a F-cabin.

To 3D.
A window seat.
For the first time.

I'm tempted to start some conspiracy therory about how someone at NW is reading my posts and trying to drive me crazy... BUT looking at the seat map, it looks like all of the asile seats are full, so it looks like NW's upgrade algorithim makes the assumption that every traveller prefers an asile seat when preforming the upgrades...Which isn't a terrible assumption, since most of the frequent travellers I know do prefer asiles.

Lincoln
CO Is My Airline of Choice || Baggage Claim is an airline's last chance to disappoint a customer || Next flts in profile
 
jetdeltamsy
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RE: Why Do I Always Get Upgraded To An Asile?

Sun Aug 06, 2006 4:05 am

Quoting Lincoln (Thread starter):
I've wound up in an asile seat, however --

I don't follow you at all.

Upgrading is from one cabin to the next cabin. It has NOTHING to do whether or not you sit in an aisle or window seat.
Tired of airline bankruptcies....EA/PA/TW and finally DL.
 
lincoln
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RE: Why Do I Always Get Upgraded To An Asile?

Sun Aug 06, 2006 7:11 am

Quoting Jetdeltamsy (Reply 21):
I don't follow you at all.

My question was, essentially "Why is it that every time I'm upgraded from steerage (where I have a window seat) to First/BusinessFirst/whatever do I end up in an Asile seat?"

It seems that the aswer, at least in my case is "because the system assumes that people prefer asiles" even if that's not univerally the case (see, for example, descriptions of United and AA's upgrade algorithims)

Lincoln
CO Is My Airline of Choice || Baggage Claim is an airline's last chance to disappoint a customer || Next flts in profile
 
JGPH1A
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RE: Why Do I Always Get Upgraded To An Asile?

Sun Aug 06, 2006 7:19 am

Quoting Tango-Bravo (Reply 7):
where it is assumed that pax prefer aisle seats, without "reading" the profile of the FF member being upgraded. Our automated upgrade system even goes so far in assuming all pax prefer aisle seats, even in F, that it will not assign a window seat (as in will not assign a seat at all if all aisle seats are occupied), even if all 6-8 window seats in the F cabin are unoccupied. Guess it's another example of the limitations of high tech as applied to an industry that seems to prefer convolution above all else -- even though "aisle or window?" dates back almost to the very beginnings of the airline industry.

That's a fairly basic system then. Any system that uses customer profiles should be taking into account the seating preferences of the individual customer for all transactions, not just reservations.
Young and beautiful and thin and gorgeous AND BANNED ! Cya at airspaceonline.com, losers
 
jetdeltamsy
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RE: Why Do I Always Get Upgraded To An Asile?

Sun Aug 06, 2006 2:45 pm

Quoting Lincoln (Reply 22):
My question was, essentially "Why is it that every time I'm upgraded from steerage (where I have a window seat) to First/BusinessFirst/whatever do I end up in an Asile seat?"

It seems that the aswer, at least in my case is "because the system assumes that people prefer asiles" even if that's not univerally the case (see, for example, descriptions of United and AA's upgrade algorithims)

Lincoln

I know of no "system" that determines a passenger's preference of aisle vs. window.

My guess is that at the time of your upgrade, window seats are already taken.
Tired of airline bankruptcies....EA/PA/TW and finally DL.
 
SANFan
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RE: Why Do I Always Get Upgraded To An Asile?

Sun Aug 06, 2006 3:47 pm

Do they even know what "F" is in Pellston?

At least I'm not picking on NW (this time...)

bb
 
AI
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RE: Why Do I Always Get Upgraded To An Asile?

Sun Aug 06, 2006 6:02 pm

Quoting Lincoln (Thread starter):



Quoting Lincoln (Reply 20):



Quoting Lincoln (Reply 22):

I was hoping someone else would have pointed it by now.
Lincoln , I am not sure if theres a problem with your keyboard or not but its
aisle & NOT asile.

AI
 
AirScoot
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RE: Why Do I Always Get Upgraded To An Asile?

Sun Aug 06, 2006 10:23 pm

Quoting Jetdeltamsy (Reply 24):
I know of no "system" that determines a passenger's preference of aisle vs. window.

My guess is that at the time of your upgrade, window seats are already taken.

Given that your knowledge of systems extends to one.....

The frequent flyer management systems differ widely by airline. The ultimate execution may be similar, but I do know that of at least two that the profile plays a part in upgrade logic. How successful it is - as has been pointed out previously - has a lot to do with available seats at the time of upgrade.
 
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Starlionblue
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RE: Why Do I Always Get Upgraded To An Asile?

Sun Aug 06, 2006 10:36 pm

Quoting Jetdeltamsy (Reply 24):
I know of no "system" that determines a passenger's preference of aisle vs. window.

Really? AA seems to know I want a window every time. It's right there in my profile and when I get upgraded the system will give me a window if there is one available.
"There are no stupid questions, but there are a lot of inquisitive idiots." - John Ringo
 
lincoln
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RE: Why Do I Always Get Upgraded To An Asile?

Sun Aug 06, 2006 11:51 pm

Quoting SANFan (Reply 25):
Do they even know what "F" is in Pellston?

At least I'm not picking on NW (this time...)

You finally dig yourself out of the woodwork, eh?  Wink

Yes, they do know what F is in Pellston, though the benefits of having F on a 1-hour flight are debatable. I have, however, fallen in love with the Avro RJ.

Lincoln
CO Is My Airline of Choice || Baggage Claim is an airline's last chance to disappoint a customer || Next flts in profile
 
IAHFLYR
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RE: Why Do I Always Get Upgraded To An Asile?

Mon Aug 07, 2006 12:05 am

Quoting Jetdeltamsy (Reply 21):
I don't follow you at all.

Upgrading is from one cabin to the next cabin. It has NOTHING to do whether or not you sit in an aisle or window seat.

Other than his keyboard not functioning correctly, it is the exact same thing I notice on my upgrades. I show preferred seat window, my upgrade always puts me into the aisle seat, which actually is okay as it is a free perk, SO, I changed my preferred seat to aisle and guess what? Yep, I get windows now! I changed it back and now I get windows....so I have no idea and CO just keep giving those upgrades, we are so spoiled. THANK U  Smile

Lincoln.....want me to send a new keyboard to you??  highfive 
Any views shared are strictly my own and do not a represent those of any former employer.
 
jetdeltamsy
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RE: Why Do I Always Get Upgraded To An Asile?

Mon Aug 07, 2006 4:28 am

Quoting Starlionblue (Reply 28):
Quoting Jetdeltamsy (Reply 24):
I know of no "system" that determines a passenger's preference of aisle vs. window.

Really? AA seems to know I want a window every time. It's right there in my profile

Of course if it's in your profile the system gives you your preference. That is not what the original poster was saying.
Tired of airline bankruptcies....EA/PA/TW and finally DL.
 
AirScoot
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RE: Why Do I Always Get Upgraded To An Asile?

Mon Aug 07, 2006 7:19 am

You're contradicting yourself.. which is it?

Quoting Jetdeltamsy (Reply 24):
I know of no "system" that determines a passenger's preference of aisle vs. window.



Quoting Jetdeltamsy (Reply 31):
Of course if it's in your profile the system gives you your preference. That is not what the original poster was saying.
 
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Starlionblue
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RE: Why Do I Always Get Upgraded To An Asile?

Mon Aug 07, 2006 8:09 am

Quoting Jetdeltamsy (Reply 31):

Of course if it's in your profile the system gives you your preference. That is not what the original poster was saying.

But that is what he was saying.

Quoting Lincoln (Thread starter):
First- My FQTV profile says I prefer window seats;



Quoting Lincoln (Thread starter):
Every time I've been upgraded, on both NW and CO, I've wound up in an asile seat,


[Edited 2006-08-07 01:10:10]
"There are no stupid questions, but there are a lot of inquisitive idiots." - John Ringo
 
londonlady71
Posts: 152
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RE: Why Do I Always Get Upgraded To An Asile?

Mon Aug 07, 2006 7:54 pm

if it is like the systems i use and you are talking about an upgrade maybe due to operational reasons like the back is oversold so they are upgrading ff's then maybe others have checked in first and if the system is like the ones we use then it presumes people want a window seat first then an aisle then it fills in the middles all happens from the front of the plane backwards, so if everyone else has checked in maybe aisles are all that are left.

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