MSYtristar
Topic Author
Posts: 7543
Joined: Sat Aug 27, 2005 12:52 am

CO 764 Service To HNL

Sat Sep 09, 2006 12:16 am

I might be taking CO to HNL later in the month. Has anyone flown them to HNL from IAH recently? I'm assuming the service will be pretty similar to CO's transatlantic product.

The last 764 I was on was a DL bird operating an equipment swap from MSY to ATL back in '01. CO's 764's look pretty nice, almost 777-ish.
 
COEWRNJ
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RE: CO 764 Service To HNL

Sat Sep 09, 2006 12:51 am

I haven't flown them IAH-HNL but have flown them EWR-HNL. The plane is great, obviously they have the PVT TV's. The meal service consisted of a hot sandwhich with a salad and a small bag of carrots as well as a cookie or candy bar of some sorts. Later in the flight there was a cheese and cracker service. There were also many bevergae services. The F/A's were amazing as they are on 99% of CO's flights. Overall they were great flights!

Dave
 
MyOthrCarsA777
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RE: CO 764 Service To HNL

Sat Sep 09, 2006 1:59 am

Quoting MSYtristar (Thread starter):
I might be taking CO to HNL later in the month. Has anyone flown them to HNL from IAH recently? I'm assuming the service will be pretty similar to CO's transatlantic product.

I just took Continental flight #1 with my wife on Aug 20 from IAH to HNL. Really great service - in the BF cabin we had a full meal just after departure, a small mid-flight snack (a cookie I think?), and then a lunch upon arrival. Going westwards, of course, it's daytime the whole time. Very similar to trans-atlantic return flights to the United States.

The return flight was a little bit disappointing - we couldn't get the non-stop from HNL to IAH so we had to take flight #12. It was a relatively short red-eye, probably something 4 hours wheels to wheels. The dinner was nothing better than you'd get in regular domestic first on a 2+ hour flight around dinner time. Everything presented in a single course, etc. Also, no breakfast before arrival at LAX. I suspect with a longer flight, such as flight #2 non-stop from HNL to IAH, you might have better luck meal-wise. I'd bet that the service is similar to the trans-atlantic outbound flights to Europe.
 
ewr767
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RE: CO 764 Service To HNL

Sat Sep 09, 2006 2:02 am

#1 forgive me for the caps thing.

#2 I don't have a blase attittude about it. I was just telling the forum something that happened to ME. Please redirect your frustation to your government. As cabin crew members there are no guidelines written or otherwise as to what to do when we come across a situation where we find a passenger with water. We simply cannot go and snatch it out of their hands. The only thing that is in writing is for the gate agents. If they see someone boarding with a bottle the are to inform them to return to the terminal and dispose of it. So i apologize again if i came of that way.
 
positiverate
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RE: CO 764 Service To HNL

Sat Sep 09, 2006 2:05 am

Quoting Ewr767 (Reply 7):
As cabin crew members there are no guidelines written or otherwise as to what to do when we come across a situation where we find a passenger with water. We simply cannot go and snatch it out of their hands. The only thing that is in writing is for the gate agents. If they see someone boarding with a bottle the are to inform them to return to the terminal and dispose of it. So i apologize again if i came of that way.

You mean to tell me that your company hasn't given you any guidelines for such an event? How about applying the common tactic of informing the Captain and letting him decide?
 
ewr767
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RE: CO 764 Service To HNL

Sat Sep 09, 2006 2:20 am

This will be my last response to this issue. I dont know how to put it any other way. The government has not mandated a directive to us as to a policy of what to do when you come across a passenger with a water bottle inflight. I could be wrong maybe this is a a company thing. However, the letter that i saw that was given to the gate agents was from the faa. I could of told the captain but at that point the only terror coming from this lady was from here 3 kids in 1abf with their layer of smashed crackers, crayons, juice and god knows what else littering the floor of the first class cabin. You have to be able to choose your battles she clearly was not a threat. Was she allowed to have the bottle no. Did i ask her about it yes. Was i going to threaten her with telling the captain and possible diversion or whatever no. You have to be able to make decisions about people. The only threat coming her was the playpen she was creating in first class.
 
positiverate
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RE: CO 764 Service To HNL

Sat Sep 09, 2006 4:04 am

Quoting Ewr767 (Reply 9):
I could be wrong maybe this is a a company thing. However, the letter that i saw that was given to the gate agents was from the faa.

And I am surprised that, with all the hubub surrounding this issue, your company hasn't issued you some guidelines. Wasn't picking on you personally. Guidelines don't always have to come from the FAA, and to be honest I doubt the letter that went to your agents was from the FAA. More likely it came from the TSA.

Quoting Ewr767 (Reply 9):
You have to be able to choose your battles she clearly was not a threat.

How do you know?

Quoting Ewr767 (Reply 9):
Was she allowed to have the bottle no. Did i ask her about it yes.

Ok, so if she went in the lav to smoke and disabled the smoke detetector, a clear violation of regulations, would you have said or done somehing then? What if she got up when the plane was taxiing on the ground? Or used her cell phone or an electronic device below 10,000 feet? I'm just wondering how you choose which ones are the really important ones, and which ones are the ones people can get away with. I mean, this is a pretty well known security directive. You chose to ignore it. Just curious as to your thought process.

Quoting Ewr767 (Reply 9):
Was i going to threaten her with telling the captain and possible diversion or whatever no. You have to be able to make decisions about people.

But that's not your decision to make. Your captain is in charge of your airplane. He/she should have been made aware, and then it is his/her decision to decide what to do.
 
bluewhale18210
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RE: CO 764 Service To HNL

Sat Sep 09, 2006 4:54 am

Quoting Positiverate (Reply 8):
You mean to tell me that your company hasn't given you any guidelines for such an event? How about applying the common tactic of informing the Captain and letting him decide?

I can just see the head line now..."CO captain turns flight back for a bottled water..."  laughing 

Quoting Ewr767 (Reply 9):
You have to be able to make decisions about people.

That's right. F/A can usually smell something fishy about a passenger.

Quoting Positiverate (Reply 10):
Ok, so if she went in the lav to smoke and disabled the smoke detetector, a clear violation of regulations, would you have said or done somehing then? What if she got up when the plane was taxiing on the ground? Or used her cell phone or an electronic device below 10,000 feet?

All would probably result in a stern warning from a crew member and little else.

Back to the topic, I believe CO has no meal service for HNL/LAX for Y cabin, as experienced last year when I flew back.
Have a nice trip.
JPS on A300-600RF A319/320 B737-400/800 B757-200F B767-300F CRJ-200/900. Looking to add more.
 
coerj
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RE: CO 764 Service To HNL

Sat Sep 09, 2006 5:39 am

Your Flight will be on a 764. The Plane has ptvs in every seat similar to every other 767 in CO's fleet. Because it is not an international flight you will have to pay for headphones. Because the plane is part of the micronesia division business first has 20 seats instead of the regular 31, but it is the same service and seats.
 
nwa747-400
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RE: CO 764 Service To HNL

Sat Sep 09, 2006 6:01 am

config is 20/236 or 35/200 depending on which a/c is flying that day.

EWR-HNL service is drinks, hot sanwich, chips, salad, piece of cake or brownie for dessert. Midflight - turkey sandwich and drinks. Prior to landing- cheese and crackers and drinks. By drinks I mean full beverage cart service. Every hour or so the FAs will come through with a tray of waters (and or juice).

HNL-EWR service is drinks with cheese and crackers. Water every hour or so. Prior to landing - egg and cheese breakfast sanwich, muffin, and yougurt with drinks. (late redeye departure)
 
dutchjet
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RE: CO 764 Service To HNL

Sat Sep 09, 2006 7:30 am

Quoting COERJ (Reply 12):
. Because the plane is part of the micronesia division business first has 20 seats instead of the regular 31, but it is the same service and seats.

Not true. The EWR-HNL is generally operated by a standard configuration 764 with 35 BF seats.......generally, the aircraft operating BRU-EWR which arrives at EWR at about noon operates the EWR-HNL flight which departs about 1330.

Inflight service is a mix of domestic and international.......meals and snacks are served on this long route in both classes, the BF service is not as elaborate as that offered on the international flights, although many of the features are there. The CO services to Hawaii are among the best around.

Quoting Bluewhale18210 (Reply 11):
Back to the topic, I believe CO has no meal service for HNL/LAX for Y cabin, as experienced last year when I flew back.

Due to the fact that HNL-LAX is a redeye flight, departing after the usual dinner hour, and only has a duration of about 4.5 hours, just snacks are offered on this segment......its not typical of CO's Hawaii services.
 
AA767400
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RE: CO 764 Service To HNL

Sat Sep 09, 2006 11:20 am

Quoting Positiverate (Reply 10):
And I am surprised that, with all the hubub surrounding this issue, your company hasn't issued you some guidelines. Wasn't picking on you personally. Guidelines don't always have to come from the FAA, and to be honest I doubt the letter that went to your agents was from the FAA. More likely it came from the TSA.

You need to relax.

Because of people like you we have planes diverting everywhere because of little old ladies who have knitting needles with them.
"The low fares airline."
 
JAAlbert
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Joined: Tue Jan 31, 2006 12:43 pm

RE: CO 764 Service To HNL

Sun Sep 10, 2006 12:43 am

One minute we're talking about CO's 767-400 -- and in the middle of it all, a completely off-the-topic rant about no guidelines for F/A's regarding water bottles on flight that appears to have been the middle part of another thread entirely? Did I miss something here? What's the connection? And why bring it up with us a-netters? Call your company supervisor, call TSA, call homeland security -- or yeah, call the pilot.
 
socal
Posts: 464
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RE: CO 764 Service To HNL

Sun Sep 10, 2006 6:32 am

Quoting Ewr767 (Reply 5):
This will be my last response to this issue. I dont know how to put it any other way. The government has not mandated a directive to us as to a policy of what to do when you come across a passenger with a water bottle inflight. I could be wrong maybe this is a a company thing. However, the letter that i saw that was given to the gate agents was from the faa. I could of told the captain but at that point the only terror coming from this lady was from here 3 kids in 1abf with their layer of smashed crackers, crayons, juice and god knows what else littering the floor of the first class cabin. You have to be able to choose your battles she clearly was not a threat. Was she allowed to have the bottle no. Did i ask her about it yes. Was i going to threaten her with telling the captain and possible diversion or whatever no. You have to be able to make decisions about people. The only threat coming her was the playpen she was creating in first class.

What does this have to do with: CO 764 Service To HNL
I Love HNL.............
 
MSYtristar
Topic Author
Posts: 7543
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RE: CO 764 Service To HNL

Sun Sep 10, 2006 11:09 am

Quoting Socal (Reply 13):
What does this have to do with: CO 764 Service To HNL

Not too much. That being said, I appreciate the all the valid to topic responses, and you guys can expect a nice trip report upon my return, with lots of photos.

For the record, here's my itinerary:

MSY-IAH: CO1439
IAH-HNL: CO73
HNL-IAH: CO2
IAH-MSY: CO623
 
User avatar
malaysia
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RE: CO 764 Service To HNL

Sun Sep 10, 2006 11:17 am

Quoting COEWRNJ (Reply 1):
The F/A's were amazing as they are on 99% of CO's flights.

I was recently told by an F/A to take my hearing aid off and put it way on a CO flight.

Not so amazing...
There Are Those Who Believe That There May Yet Be Other Airlines Who Even Now Fight To Survive Beyond The Heavens
 
WesternA318
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RE: CO 764 Service To HNL

Sun Sep 10, 2006 11:21 am

Quoting Malaysia (Reply 15):
I was recently told by an F/A to take my hearing aid off and put it way on a CO flight.

Not so amazing...

LOL< thats why he said 99% of the time, you just got the unlucky 1%
Check out my blog at fl310travel.blogspot.com!
 
sac
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RE: CO 764 Service To HNL

Mon Sep 11, 2006 3:16 am

Not always enough food for an 8 hour flight. You may want to pack some snacks.

[Edited 2006-09-10 20:23:31]
 
sac
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RE: CO 764 Service To HNL

Mon Sep 11, 2006 3:17 am

Service is as follows,

CO 73 - IAH-HNL
Beverage cart service with pretzels or peanuts.
Beverage cart service with hot sandwich, potato or macaroni salad, chip, and candy.
Beverage cart service after pick up of the meal trays.

Water offered every hour

About an hour from landing in HNL a beverage cart service with a small snack basket (turkey sandwich, carrots, candy).

CO 02 HNL-IAH
Beverage cart service with pretzels or peanuts.
Beverage cart service with hot sandwich, potato or macaroni salad, chip, and candy.
Beverage cart service after pick up of the meal trays.

Water offered every hour

Prior to landing in IAH another beverage cart service with a muffin.

Both 767-400 configurations fly these flights.

Hope this helps.