There has been a lot written about the NW flight attendant contract debacle, I would just like to chime in with a very nice compliment to two NW cabin crews who flew me from TPA > MKE Sunday night on flts 881 and 961.
From their demeanor to the service I received, they were nothing short of outstanding and exceptional. James, who was working first class on 881, even went and got a blanket and draped it over a sleeping passenger without being prompted or asked.
On both flights everyone was smiling, upbeat and energetic.
I travel NW a lot and have written about their plight. I have observed grumbling and complaining about management and curtness with passengers. But, Sunday night there was none of that. Only outstanding service.
It was a pleasure to fly with these crews and I was proud to have you serve me. You truly did Northwest proud.