Posts: 1267
Joined: Thu Aug 04, 2005 2:46 pm

The Most Difficult Passenger: What Do You Do?

Fri Sep 15, 2006 11:41 pm

I'm talking about the passengers who doesn't speak English and who speaks arabic, hindi, or an Asian language mostly. I run into these people all the time and it seems as though no one speaks those Languages at ORD unless they are from that country and it's very hard to find them. I can't take everyone to the gate because I'm on borrowed time. I really hate to just brush people off when I can't help them because of a language barrier. This is the main reason I'm on a mission to become multilingual. Two years ago when I first started at ORD this lady on Royal Jordanian asked for help, since I didn't speak her language I asked another passenger to help me out. Whatever he said to in their language made them have an argument. I just took her to the checkpoint after that.

Fellow Airport employees and even frequent travelers, were you asked for help by a passenger who didn't speak your language? How were you able to help them if you couldn't find someone who spoke their Language?
there are icons, then there are legends, then there is rick flair
Posts: 852
Joined: Tue May 28, 2002 12:06 am

RE: The Most Difficult Passenger: What Do You Do?

Sat Sep 16, 2006 5:23 am

Happens all the time to me in DFW. AA will have spanish speaking pax that the GAs can't talk to. Countless times I've translated for them and quite a few when I've had time on layovers have escorted them to their gate in another terminal. I've had people do the same for me in similar situations...

Popular Searches On Airliners.net

Top Photos of Last:   24 Hours  •  48 Hours  •  7 Days  •  30 Days  •  180 Days  •  365 Days  •  All Time

Military Aircraft Every type from fighters to helicopters from air forces around the globe

Classic Airliners Props and jets from the good old days

Flight Decks Views from inside the cockpit

Aircraft Cabins Passenger cabin shots showing seat arrangements as well as cargo aircraft interior

Cargo Aircraft Pictures of great freighter aircraft

Government Aircraft Aircraft flying government officials

Helicopters Our large helicopter section. Both military and civil versions

Blimps / Airships Everything from the Goodyear blimp to the Zeppelin

Night Photos Beautiful shots taken while the sun is below the horizon

Accidents Accident, incident and crash related photos

Air to Air Photos taken by airborne photographers of airborne aircraft

Special Paint Schemes Aircraft painted in beautiful and original liveries

Airport Overviews Airport overviews from the air or ground

Tails and Winglets Tail and Winglet closeups with beautiful airline logos