HALFA
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Hawaiian Airlines Going Cashless Oct 15th

Sun Sep 17, 2006 5:39 am

Hawaiian Airlines will only except credit cards or coupons for all purchases made inflight starting October 15th. Passengers will be notified via email, or when checking in either via the web or at the airport check-in counters regarding new inflight purchase procedures.
Hawaiian rents Digeplayers for $15.00, and headsets for $5.00 and also offers all alcoholic beverages at $5.00 and sells an assortment of snacks, also at $5.00 in addition to offering a complimentary hot meal service on all Trans-Pacific flights, excluding red-eyes, where only sandwiches are offered.
Passengers flying Hawaiian will be able to purchase coupons for any item they wish, prior to boarding if they are not travelling with a credit card.
Looks like a sign of the times.

Aloha,
HALFA
HA J Class Lie flats, coming soon to a plane near you........
 
N231YE
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RE: Hawaiian Airlines Going Cashless Oct 15th

Sun Sep 17, 2006 6:07 am

Wow, I was surprised. The title of this thread made me think HA was going bankrupt  sarcastic 
 
FoxBravo
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RE: Hawaiian Airlines Going Cashless Oct 15th

Sun Sep 17, 2006 6:14 am

Quoting N231YE (Reply 1):
Wow, I was surprised. The title of this thread made me think HA was going bankrupt

Yeah, let's hope they're NOT going "cashless" in that sense!  Smile
Common sense is not so common. -Voltaire
 
RJwrench85
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RE: Hawaiian Airlines Going Cashless Oct 15th

Sun Sep 17, 2006 6:58 am

So are they going to be using an onboard credit card machine to swipe your card for purchases?
"Improvise, Adapt, Overcome"
 
jkarp2112
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RE: Hawaiian Airlines Going Cashless Oct 15th

Sun Sep 17, 2006 7:29 am

They already have (and use) CC machines for digi player and drink purchases - many people sitting around me on my flights last week used there CC for purchases. To me it's a good thing as I'd rather save my cash for tips, taxi, etc.
 
SJCRRPAX
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RE: Hawaiian Airlines Going Cashless Oct 15th

Sun Sep 17, 2006 7:38 am

You mean we won't get to hear them get on the PA and ask, "Does anybody have change for a 20?" anymore?
 
777ER
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RE: Hawaiian Airlines Going Cashless Oct 15th

Sun Sep 17, 2006 9:27 am

Quoting RJwrench85 (Reply 3):
So are they going to be using an onboard credit card machine to swipe your card for purchases?

DJ use this option for in-flight purchases
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Aloha717200
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RE: Hawaiian Airlines Going Cashless Oct 15th

Sun Sep 17, 2006 9:54 am

Is this because of security?
 
ltbewr
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RE: Hawaiian Airlines Going Cashless Oct 15th

Sun Sep 17, 2006 10:30 am

Quoting Aloha717200 (Reply 7):
Is this because of security?

Mainly security of the money, and the costs with handling it. CC's, and prepaid coupons mean you don't have money that can be lost, stolen or micounted, handling change and so on. If I am correct, WN has encourged prepaid coupons for years for in flight purchases and I agree that this will become more of a trend. Just make sure you can purchase them at the gates or check in counters for those whom don't use credit or Master Card or Visa connected debit cards.
 
piercey
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RE: Hawaiian Airlines Going Cashless Oct 15th

Mon Sep 18, 2006 4:29 am

Quoting N231YE (Reply 1):

Wow, I was surprised. The title of this thread made me think HA was going bankrupt

likewise.

Either way, I'm not surprised. I was actually surprised that HA still does this. Any other airlines still accept cash?
Well I believe it all is coming to an end. Oh well, I guess we are gonna pretend.
 
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aloha73g
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RE: Hawaiian Airlines Going Cashless Oct 15th

Mon Sep 18, 2006 4:50 am

Quoting Piercey (Reply 9):


Either way, I'm not surprised. I was actually surprised that HA still does this. Any other airlines still accept cash?

I think most airlines still accept cash. Hawaiian is one of the first I saw with CC readers and also the first one I am aware of that is cashless.

-Aloha!
Aloha Airlines - The Spirit Moves Us. Gone but NEVER Forgotten. Aloha, A Hui Hou!
 
Samurai 777
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RE: Hawaiian Airlines Going Cashless Oct 15th

Mon Sep 18, 2006 5:56 am

Quoting HALFA (Thread starter):
Hawaiian Airlines will only except credit cards or coupons for all purchases made inflight starting October 15th.

Actually, the word should be accept instead of except.

Is it possible that it's not only secutrity reasons, but also that HA doesn't want to deal with all that counterfeit cash that seems so rampant these days?

I know there's a great many retailers and restaurant/bars that no longer accept older bills (in my country at least) with denominations of $20, $50 and $100. It's probably only logical that airlines like HA and other transportation comapnies will choose to do the same - or go further by not accepting cash at all, as is the case.
 
HnlBoi
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RE: Hawaiian Airlines Going Cashless Oct 15th

Mon Sep 18, 2006 7:27 am

Quoting HALFA (Thread starter):

What kind of snacks does HA sell onboard? I flew last month on HA HNL-SMF, and snacks were not sold.
 
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United_fan
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RE: Hawaiian Airlines Going Cashless Oct 15th

Mon Sep 18, 2006 8:01 am

So how do they transmit your CC # over the pacific to see if it's good ? Satellites?
Champagne For My Real Friends,and Real Pain For My Sham Friends
 
kaukau
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RE: Hawaiian Airlines Going Cashless Oct 15th

Mon Sep 18, 2006 9:33 am

Quoting HnlBoi (Reply 12):
Quoting HALFA (Thread starter):


What kind of snacks does HA sell onboard? I flew last month on HA HNL-SMF, and snacks were not sold.

No snacks are currently sold o/b HA. Only that is a mis-statement, though. I think accepting cc's and vouchers o/b is great for f/a's & pax alike!
 
HALFA
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RE: Hawaiian Airlines Going Cashless Oct 15th

Mon Sep 18, 2006 11:27 am

Quoting Samurai 777 (Reply 11):
Actually, the word should be accept instead of except.

Thank you, I noticed the mistake later but couldn't edit it out. While we're correcting each other, it is security and companies instead of secutrity and comapnies.  Smile

Quoting HnlBoi (Reply 12):
What kind of snacks does HA sell onboard? I flew last month on HA HNL-SMF, and snacks were not sold.



Quoting Kaukau (Reply 14):
No snacks are currently sold o/b HA.

We rolled out "Ono Snacks" on all Trans-Pacific flights on 9/15. All snacks are sold for $5.00 and include macadamia nuts, trail mix, dove chocolates, twix bars, skittles, lifesaver gummies, and twizzlers. They are offered right after takeoff while we are renting Digeplayers and are available at all galleys during the flight. From all reports, sales have been very good!

Aloha,
HALFA
HA J Class Lie flats, coming soon to a plane near you........
 
kaukau
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RE: Hawaiian Airlines Going Cashless Oct 15th

Mon Sep 18, 2006 11:38 am

Thank you for correcting me! I'm sorry I posted there are no snacks on HA!!! My last trans-Pac HA flight was 9/7. Next is 10/1! Why didn't HA e-mail me about this?   I'm Pualani Platinum! We LOVE HA!!!!! Do you give them away for free in F?

[Edited 2006-09-18 04:40:42]

[Edited 2006-09-18 04:42:01]

[Edited 2006-09-18 04:52:17]
 
HALFA
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RE: Hawaiian Airlines Going Cashless Oct 15th

Mon Sep 18, 2006 6:36 pm

Quoting Kaukau (Reply 16):
Thank you for correcting me! I'm sorry I posted there are no snacks on HA!!! My last trans-Pac HA flight was 9/7. Next is 10/1! Why didn't HA e-mail me about this? I'm Pualani Platinum! We LOVE HA!!!!! Do you give them away for free in F?

No problem, I'm sure you had no way of knowing we were going to be selling snacks on our flights. In fact, we, the FA's of HA didn't really know we would be selling snacks on ALL flights this soon.
According to the memo I received recently, snacks will not be complimentary in F class and must be purchased in both cabins. The F class meal service is quite substantial though, and I wouldn't think anyone would still be hungry after eating a 4 course meal on a 5 hour flight!
And thank you very much for your kind words and your support of HA!!!

Aloha,
HALFA
HA J Class Lie flats, coming soon to a plane near you........
 
N1120A
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RE: Hawaiian Airlines Going Cashless Oct 15th

Mon Sep 18, 2006 10:34 pm

Quoting HALFA (Reply 17):
No problem, I'm sure you had no way of knowing we were going to be selling snacks on our flights. In fact, we, the FA's of HA didn't really know we would be selling snacks on ALL flights this soon.
According to the memo I received recently, snacks will not be complimentary in F class and must be purchased in both cabins. The F class meal service is quite substantial though, and I wouldn't think anyone would still be hungry after eating a 4 course meal on a 5 hour flight!

Will HA still offer full meals in Y?

HA is smart doing the coupon thing, given that they might run headlong into legal issues if they didn't accept cash at all.
Mangeons les French fries, mais surtout pratiquons avec fierte le French kiss
 
kaukau
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RE: Hawaiian Airlines Going Cashless Oct 15th

Mon Sep 18, 2006 10:45 pm

Bonjour! Oui, c'est vrai! HA continues to offer full meal service on all trans-Pac flights in F & Y. Delicieux!
 
toltommy
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RE: Hawaiian Airlines Going Cashless Oct 15th

Mon Sep 18, 2006 11:57 pm

Quoting Aloha73G (Reply 10):
I think most airlines still accept cash. Hawaiian is one of the first I saw with CC readers and also the first one I am aware of that is cashless.

AirTran has used them for at least a year now.

Quoting Samurai 777 (Reply 11):

Is it possible that it's not only secutrity reasons, but also that HA doesn't want to deal with all that counterfeit cash that seems so rampant these days

That and the unfortunate pilferage by a very small minority of crewmembers.
 
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aloha73g
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RE: Hawaiian Airlines Going Cashless Oct 15th

Tue Sep 19, 2006 1:51 am

Quoting TOLtommy (Reply 20):
AirTran has used them for at least a year now.

So has Hawaiian....they announced their arrival on 8-31-2005.

http://investor.hawaiianairlines.com...l-newsArticle&ID=775856&highlight=

-Aloha!
Aloha Airlines - The Spirit Moves Us. Gone but NEVER Forgotten. Aloha, A Hui Hou!
 
DTWAGENT
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RE: Hawaiian Airlines Going Cashless Oct 15th

Tue Sep 19, 2006 6:47 am

If I was an F/A, I would love to handle just coupons or Credit Cards. Money is to easy to lose when it changes hands at the end of the flight.

I think it is great they are doing this.

Chuck
 
toltommy
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RE: Hawaiian Airlines Going Cashless Oct 15th

Tue Sep 19, 2006 11:09 pm

Quoting United_Fan (Reply 13):
So how do they transmit your CC # over the pacific to see if it's good ? Satellites?

The don't transmit. The info is stored and downloaded after the flight.
 
freedom747
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RE: Hawaiian Airlines Going Cashless Oct 15th

Wed Sep 20, 2006 2:31 am

Good to hear and good to know. If this trend spreads throughout the carriers in the U.S., it looks like the F/A won't be able to support their $300,000 mortgages anymore from the monies stolen from In-Flight sales. And, yes...even my beloved Delta Air Lines, too!!
 
HAL
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RE: Hawaiian Airlines Going Cashless Oct 15th

Wed Sep 20, 2006 3:05 am

Quoting Freedom747 (Reply 24):
If this trend spreads throughout the carriers in the U.S., it looks like the F/A won't be able to support their $300,000 mortgages anymore from the monies stolen from In-Flight sales.

Freedom747, this is not the place to fire an opening salvo of bashing. We try to be respectful on this forum and would appreciate it if you would stick to the thread instead of going 'ready-fire-aim'. There is not a concentration of bad apples in the airline business, any more than any business in the world. There are some anywhere you go, but to single out F/A's is wrong, and simply bad manners.

I believe you had a number of responses deleted from a previous thread because of that attitude, and we'd all appreciate it if you took a little more time and used some discretion in your responses. Posting just to get a reaction is childish an unnecessary. Thank you.

HAL
One smooth landing is skill. Two in a row is luck. Three in a row and someone is lying.
 
skyharborshome
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RE: Hawaiian Airlines Going Cashless Oct 15th

Wed Sep 20, 2006 8:51 am

Quoting TOLtommy (Reply 23):
The don't transmit. The info is stored and downloaded after the flight.

I assume if the card is denied once they transmit, they can simply look up your passenger information and even though I doubt they would have authorization to charge the card used for booking travel, they could send a letter or make a phone call. Seems like a lot of money and time to do this, but would probably not occur too often and still be less hassle than cash.
Fly CHD!
 
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TZTriStar500
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RE: Hawaiian Airlines Going Cashless Oct 15th

Wed Sep 20, 2006 10:44 am

Quoting Aloha73G (Reply 10):
Hawaiian is one of the first I saw with CC readers and also the first one I am aware of that is cashless.

TZ went cashless onboard several months ago.
35 years of American Trans Air/ATA Airlines, 1973-2008. A great little airline that will not be soon forgotten.
 
socal
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RE: Hawaiian Airlines Going Cashless Oct 15th

Wed Sep 20, 2006 2:10 pm

Good heads up, moving to HNL on Nov 08, 2006.
I Love HNL.............
 
centrair
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RE: Hawaiian Airlines Going Cashless Oct 15th

Wed Sep 20, 2006 2:35 pm

Sucks if you are Japanese and traveling in Hawaii...Japanese don't like using credit cards...thank god they are offering coupons.

What would be nice is if I could use my cellphone like I do at the local Circle K and NH check-in.
Yes...I am not a KIX fan. Let's Japanese Aviation!

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