NWAflyer!!!! YOU DON'T GET IT DO
YOU? The Mesaba bankruptcy is due to the fact that NWA shrank XJ
by HALF. NWA missed 2 payments and stopped deliveries of the CRJ at the same time. Then they announced the parking of the avro fleet and the reduction of the A and B model saabs. That combined with the inept mgmt at XJ
and its holdings company MAIR, drove XJ
into the sham bankruptcy it finds itself in.
Pinnacle is not in bankruptcy because their fleet isn't shrinking by half. Pinnacle is not solvment because Trenary is the CEO everyone aspires to be. You are truely showing your naievity if you honestly believe Pinnacle is such a golden child company. They've got their loads of issues as well.
In summary one cannot compare the two airlines and come to the conclusion that the PNCL mgmt must be better. It's just not that simple and you fail to recognize who is really running the show here anyhow. Not Spanjers or Trenary, that's for sure.
The creation of Compass was to satisfy the NWA pilots. It is a clear compromise for scope. NWA pilots want to keep as many jobs as they can on their seniority list, rightfully so. But that seniority list is senior and costs a lot of money. SO, NWA decided to create a new airline. Well, that would siphon jobs away from NWA and send them to Compass. The compromise was to staff Compass with NWA furloughs and then they'd have recall rights to NWA. Now everyone is happy... WRONG. This is at the demise of XJ
and possibly your golden child Pinnacle. Let's rob peter to pay Paul here... let's remove an airplne from Mesabas fleet so that Compass can start. What was that? Compass and Mesaba have nothing to do with each other? Oh yea... So in reality there is nothing Compass can do that Mesaba or Pinnacle cannot. Why create extra fat and spend unnecessary amounts of money on infastructure when there are several already in place? Because there is a long term plan for Compass and it is likely to be sold for profit. Eventually employees will be hosed over and unfortunately the customer won't notice or care, nor will NWA.
And as far as your constant rants on the XJ
service in DTW
. It is painful for a customer as well as the crews to find no gate agent or rampers when the plane is ready to be parked. But would you like to learn about WHY that is? And WHY that doesn't happen in MEM
? I've read numerous posts on why perhaps you have such awful XJ
service and for some reason you feel Pinnacle is the second coming to Singapore Air.
staffing is as lean as it can possibly get. When there is a hiccup in the system, like a late departure or late inbound, it creates a ripple in the smooth operation that exists only on paper. Mesaba staffs the gate for a situation where X amount of gate agents are required to cover X gates and flights when everything happens as scheduled. We all know airlines never operate in a perfect world, unless you're Pinnacle according to you. What do you think happens when things go wrong? If there are no contingencies built into the staffing model, which there are not, you end up having flights waiting for agents. The same thing goes for the ramp. It's not the employees fault... they're attempting to do the best they can with the tools they are provided. If they are not provided tools, proper staffing, positive motivation, accountability, good leadership and realistic expectations you end up with the service you receive in DTW
and what has been happening over the last year in MSP
The other factor in this mess is the work ethic and the wages paid to these people. Would you be willing to do this back breaking work in sub zero temps, or in temps in excess of 100 degrees for hour after hour for $9/hr? Perhaps, and obviously many do but the first sign of winter or summer usually involves a mass exodus off the ramp. Now do this facing a 20% paycut... that's a nice motivation to go to work. Since these jobs are not career moves like a pilot, doctor or lawyer these people are more willing to throw the job away at the first sign of negativity. Therefore you have the incredible turn over, the incredible training curve and the lack of care for the job. This all translates into the service that is received by the crews and customer. Now, remove Mesaba from the ID
and slap PInnacle on there. Do you think things will change? NO!! They get paid worse than Mesaba, get worse benefits and would be the same kind of worker applying for the Mesaba job as would be aplying for the PInnacle job. There won't be much difference.
Then why does the MEM
operation run so smooth? It certainly isn't due to the sheer efforts and brilliance of a Mr. Phil Trenary. Most those rampers and agents work hard, as they do in MSP
. The one thing that is key to the MEM
operation is the bank system. The rampers and agents work the flights and are quite busy when the planes are on the ground. But when the push is done, there is nothing to do. Therefore when delays happen and ripples are created there is alot of flexibility in the system. The banks in MSP
are so busy that there is an arrival bank arriving, at the same time a departure bank is departing. It doesn't take a rocket scienist to see what can hapen in the case of MSP
a plane is early in the arrival bank, the chances are its gate is occupied by a departing a/c. Even if that flight is ontime, the inbound still has to wait. That is the fault in the "system" not the fault of a Mesaba employee. This issue cannot happen in MEM
because the arrival banks are timed so that there are few if any flights departing whilst the arrival bank is occuring.
Enough of my diatribe. Just wanted to attempt to educate you on how the system really works. Don't forget everything happens for a reason, even if it isn't a good one. PLease also don't forget who is really in control of the Airlinks... NWA!
Oh yea, since the relavance police are out - IMO I think NWA will split the order between Embraer and Bombardier. EMBs for Compass and Mainline and the CRJ for the Airlink operation. Why else would Mesaba have been hanging on to ONE CRJ? Especially since differences training is quick.
[Edited 2006-10-02 11:06:48]