rootsair
Posts: 4012
Joined: Sun Feb 06, 2005 3:25 am

Need Urgent Help! I Reserved A Window Seat But....

Tue Oct 03, 2006 5:08 am

I booked my GVA-AMS-LIM flight back in February.
I thought that would be enough time to get a good ticket price. When I booked my E-ticket. I also booked a window seat.

Well tonight I went to checked in at GVA. i always like to check in the night before to avoid the long queues before the flight and to get ahead of others and book a window seat. till now its always happened.

Well tonight in the chheck in they told me at the counter that it would not be possible to get anything else than the two middle seats in the MD 11's 2-4-3 configuratzion because the window seats were blocked!
Now as far as I am concerned i booked a window seat so it is to the airline to respond to my request.
They told me I would have to ask a change at the counter in the boarding gate.

I would like to know, from a.net what I can possibly do to get the windwo seat I reserved while booking. My argument will be that I am claustrophobic but I don't know if it will be enough. What are my rights in this situation,

Regards

BM

[Edited 2006-10-02 22:11:08]
A man without the knowledge of his past history,culture and origins is like a tree without roots
 
kiwiandrew

RE: I Reserved A Window Seat But..............

Tue Oct 03, 2006 5:14 am

Quoting RootsAir (Thread starter):
What are my rights in this situation,

absolutely none I am afraid - seating requests are exactly that .. requests ... airlines can ( and do ) change them all the time for a variety of reasons - the need to seat a group of people together , the need to accommodate pax with disabilities , a request from a high tier frequent flyer for 'your seat' , a/c substitution etc etc . Your ticket is not a contract for a specific seat .... just go early to check in with a nice attitude and hope for the best .


Good luck
 
dtwclipper
Posts: 6668
Joined: Wed Oct 29, 2003 3:17 am

RE: I Reserved A Window Seat But..............

Tue Oct 03, 2006 5:14 am

Two Things:

1. You say you booked a window seat in Feb. But in reality you booked a seat, right, and perhaps made a request.

You don't say what airline, but from what I understand most allow advance seat selection 90 days prior to departure.

Couldn't you have called or gone on-line?

2.

Quoting RootsAir (Thread starter):
always like to check in the night before to avoid the long queues before the flight and to get ahead of others and book a window seat. till now its always happened.

Here you contradict yourself....

Could you clarify this?
Compare New York Air, the Airline that works for your Business
 
Matt72033
Posts: 1589
Joined: Sat May 14, 2005 10:03 pm

RE: Need Urgent Help! I Reserved A Window Seat But....

Tue Oct 03, 2006 5:15 am

im pretty sure that they can put you in any seat that they choose

you have no "right" to a window seat! and its not really their problem if your claustrophobic!

just accept what your given!
 
EI787
Posts: 1230
Joined: Wed Feb 01, 2006 4:06 am

RE: Need Urgent Help! I Reserved A Window Seat But....

Tue Oct 03, 2006 5:23 am

I'm guessing you're flying with KLM.

From their website:

Quote:
4. SEATING
Carrier will endeavour to honour advance seating assignments. Carrier reserves the right to change such seat assignments, even after boarding of the aircraft, for operational, safety or security reasons.

http://www.klm.com/travel/ie_en/meta...tions_carriage/article_6_to_10.htm

As you can see, there is really nothing you can do! It's just bad luck! Sorry! Hope you have a good flight.
 
BAxMAN
Posts: 654
Joined: Fri May 28, 2004 7:51 am

RE: Need Urgent Help! I Reserved A Window Seat But....

Tue Oct 03, 2006 5:24 am

Where is this 'urgent help' that is supposedly required?

I think someone needs to take a dose of perspective.
I need to get laid
 
dtwclipper
Posts: 6668
Joined: Wed Oct 29, 2003 3:17 am

RE: Need Urgent Help! I Reserved A Window Seat But....

Tue Oct 03, 2006 5:27 am

Quoting EI787 (Reply 4):
Quote:
4. SEATING
Carrier will endeavour to honour advance seating assignments. Carrier reserves the right to change such seat assignments, even after boarding of the aircraft, for operational, safety or security reasons.

http://www.klm.com/travel/ie_en/meta...tions_carriage/article_6_to_10.htm

As you can see, there is really nothing you can do! It's just bad luck! Sorry! Hope you have a good flight.

Ok, if it was KL, I know that they allow seat assignment 90 days ahead of departure, why didn't you just go on-line and book it then instead of showing up at the airport and trying there?
Compare New York Air, the Airline that works for your Business
 
kiwiandrew

RE: Need Urgent Help! I Reserved A Window Seat But....

Tue Oct 03, 2006 5:31 am

Quoting BAxMAN (Reply 5):
I think someone needs to take a dose of perspective.

...and I think someone needs to show a little understanding - the OP is claustrophobic

While I have to admit that for me it is nice ,but not crucial , to get my preferred seating ( aisle please - I get restless on long flights ) and that I have no sympathy with people who bitch about their seating for ego reasons ( "the airline dared to move me from 1A to 2A - don't they know my ff status ?" ) I do feel for people who have genuine reasons for wanting a particular type of seat - and phobias are not something that people have much control over
 
kiwiandrew

RE: Need Urgent Help! I Reserved A Window Seat But....

Tue Oct 03, 2006 5:34 am

Quoting Dtwclipper (Reply 6):
why didn't you just go on-line and book it then instead of showing up at the airport and trying there?

because if you read his original post you will see that he already put his seating request in back in February when he made his reservation - he thought he already had the seat he wanted .
 
Matt72033
Posts: 1589
Joined: Sat May 14, 2005 10:03 pm

RE: Need Urgent Help! I Reserved A Window Seat But....

Tue Oct 03, 2006 5:38 am

Quoting Kiwiandrew (Reply 7):
...and I think someone needs to show a little understanding - the OP is claustrophobic

i thought that was just what he was going to use as an argument tp get his own way......in which case he'd be better off with an aisle seat anyway!
 
dtwclipper
Posts: 6668
Joined: Wed Oct 29, 2003 3:17 am

RE: Need Urgent Help! I Reserved A Window Seat But....

Tue Oct 03, 2006 5:38 am

Quoting Kiwiandrew (Reply 8):
because if you read his original post you will see that he already put his seating request in back in February when he made his reservation - he thought he already had the seat he wanted .

I did, but found it contradictory.

He then he says:

Quoting RootsAir (Thread starter):
i always like to check in the night before to avoid the long queues before the flight and to get ahead of others and book a window seat.

So it doesn't make sense.


He was just lucky in the past, but from now on should know to reserve seats when they become available.
Compare New York Air, the Airline that works for your Business
 
777STL
Posts: 2770
Joined: Mon Dec 13, 2004 8:22 am

RE: Need Urgent Help! I Reserved A Window Seat But....

Tue Oct 03, 2006 5:46 am

Rights? You have no rights. They guarantee you transport and not much else, and definitely not a specific seat.

What leg of your journey is this, AMS-LIM? If it's GVA-AMS, I'd say tough it out, that can't be that long of a flight. If it's AMS-LIM, find a ticket agent and ask as nicely as you can if she can change your seating assignment because you have claustrophobia.
PHX based
 
bond007
Posts: 4423
Joined: Mon Mar 14, 2005 2:07 am

RE: Need Urgent Help! I Reserved A Window Seat But....

Tue Oct 03, 2006 5:47 am

Quoting Matt72033 (Reply 9):
i thought that was just what he was going to use as an argument tp get his own way......in which case he'd be better off with an aisle seat anyway!

Right! A window seat is hardly the least claustrophobic experience...one could argue it's the most!

A small tube filled with 200 passengers, all with elbows (and other parts) touching, is hardly an environment for a person with claustrophobia.

Jimbo
I'd rather be on the ground wishing I was in the air, than in the air wishing I was on the ground!
 
MANmatt
Posts: 861
Joined: Thu Apr 29, 2004 1:23 am

RE: Need Urgent Help! I Reserved A Window Seat But....

Tue Oct 03, 2006 5:58 am

Quoting RootsAir (Thread starter):
my request

As has already been pointed out, this is a request. I deal with this every day on my KL flights out of MAN. The answer is no. Unless when you requested a seat you were given a specifc seat number then that is all it is, a request and that a seat is not guaranteed until check in. Im sorry you have been stuck in the middle. I would try again in the morning or when you land in AMS go to either Transfer 4 on D pier (assuming your GVA flight lands there) or try at the gate for a seat change if some passengers misconnect.

Hope that helps.

Matt
 
Bridogger6
Posts: 664
Joined: Sat Apr 02, 2005 11:21 am

RE: Need Urgent Help! I Reserved A Window Seat But....

Tue Oct 03, 2006 7:06 am

Quoting RootsAir (Thread starter):
will be that I am claustrophobic but I don't know if it will be enough.

Well, if you're claustrophobic, the window seat is the LAST place you would want to be sitting, when you're claustrophobic you feel like you can't escape, that things are closing in... so why would you want one or two people blocking your exit, while you're trapped at the window?

Also, an airline guarantees you transport from point A, to point B. This is the service you are paying for. Where they seat you, is not what you pay for. If by chance, you had paid a premium for this window seat, then by all means you are entitled to it... but it seems that all you paid for was a seat on the aircraft, to get you to your destination.

In all honesty, I think if you get to the airport soon enough, you'll easily be able to secure yourself a window seat. Many airlines hold a certain number of seats until the day of departure, so that they can accomadate for things such as seating people together and such, for those who didn't have prior seating arrangements made at the time of check in.

Best of luck to you!
 
Qantas767
Posts: 46
Joined: Thu Jul 06, 2000 8:32 pm

RE: Need Urgent Help! I Reserved A Window Seat But....

Tue Oct 03, 2006 7:31 am

Worst case you still get to where you want to go...
IF IT DON'T HOVER - DON'T BOTHER
 
777STL
Posts: 2770
Joined: Mon Dec 13, 2004 8:22 am

RE: Need Urgent Help! I Reserved A Window Seat But....

Tue Oct 03, 2006 8:52 am

Quoting Bridogger6 (Reply 14):
Well, if you're claustrophobic, the window seat is the LAST place you would want to be sitting, when you're claustrophobic you feel like you can't escape, that things are closing in... so why would you want one or two people blocking your exit, while you're trapped at the window?

I'd imagine being able to look out the window makes his claustrophobia somewhat barable. Either that or its a bullsht excuse for wanting a window seat.
PHX based
 
yvrtoyyz
Posts: 626
Joined: Wed Mar 24, 2004 10:10 am

RE: Need Urgent Help! I Reserved A Window Seat But

Tue Oct 03, 2006 10:14 am

Mentioning claustrophobia could backfire as it now becomes a "medical" issue and the carrier could refuse transport based on that statement.

-YVRtoYYZ
 
flyingnanook
Posts: 817
Joined: Thu Jan 15, 2004 4:41 pm

RE: Need Urgent Help! I Reserved A Window Seat But....

Tue Oct 03, 2006 11:47 am

Believe me, as somebody who get claustrophobic in planes, the window seat is the best seat for me. It's something about being able to look out the window and seeing all the open space that settles me. That being said, I can handle (albeit uncomfortably) the aisle as long as the person next to me doesn't invade my space too much and there isn't a constant stream of people going up and down the aisle. But put me in a middle seat and I will start having a problem and can hyperventilate and pass out. It has happened before.

So if the OP really is claustrophobic, he has my sympathy and understanding how the window seat makes it better. But if he isn't, I would hope that he doesn't try to use it as an excuse and make it harder for people who really do have a problem to get their needed seats.
Semper ubi sub ubi.
 
luisde8cd
Posts: 2444
Joined: Thu Aug 12, 2004 12:02 am

RE: Need Urgent Help! I Reserved A Window Seat But....

Tue Oct 03, 2006 11:52 am

Forget the window, enjoy the MD11!

Saludos desde Caracas,
Luis
 
runway23
Posts: 1914
Joined: Sat Jan 15, 2005 2:12 am

RE: Need Urgent Help! I Reserved A Window Seat But....

Tue Oct 03, 2006 11:56 am

If you booked your flight and asked for a seat in February they will have noted your request but by no means assigned you to one. Infact such requests are only useful if someone or the system uses them. In reality that rarely happens.

On KLM you can reserve seats 90 days in advance. Which means if your flight is tomorrow you could have reserved it around the beginning of July only.

Reality is however that by what you have given like information they never gave you a seat number as you never asked. Even if that was the case, KLM can and does regularly bump people to let Platinums/Golds/Silvers get seats they desire in Y as they represent a larger value for the company on the long-run to somebody who has nothing.

Your rights are therefore nonexistant as they are not part of your contract of carriage. Your contract states they will get you from Point A to Point B via Point C, which they will do. Nothing else.
 
lamedianaranja
Posts: 1195
Joined: Mon Nov 08, 2004 1:21 am

RE: Need Urgent Help! I Reserved A Window Seat But

Tue Oct 03, 2006 2:57 pm

I really hope you were able to switch seats in AMS. Even if at the transfer desks there was no window available it is always a good idea to keep trying even at the gate.

The flights is slightly overbooked (by 14) and still has some seats in C-class, only 2 misconnecting passengers at this moment, so who knows they'll be able to help you.

And... a smile and a really nice attitude do wonders at that point, remember! After dealing with screaming, demanding, insulting passengers it makes a change for us groundstaff to encounter a nice person and we'll do our very best to help such a one

[Edited 2006-10-03 08:04:25]
I wish that all skies were orange and blue!!
 
jetdeltamsy
Posts: 2688
Joined: Tue Nov 14, 2000 11:51 am

RE: Need Urgent Help! I Reserved A Window Seat But....

Tue Oct 03, 2006 3:07 pm

Quoting RootsAir (Thread starter):
Now as far as I am concerned i booked a window seat so it is to the airline to respond to my request.
They told me I would have to ask a change at the counter in the boarding gate.

The ONLY thing that is guaranteed by an airline ticket purchase is the price of the transportation. Seat assignment, the date the transportation is actually provided, the airline that actually provides the transportation, meals, movies, staffing levels, IFE...EVEYRTHING....nothing is guaranteed. The contract of carriage for every airline releases them from any obligation of any kind, except for transporting you for a certain price.

That's not to say it isn't bad customer service to change seats after confirming one to a customer. But the airline does what it feels it needs to do for operational reasons and you, as the customer, have absolutely no recourse.

For travel within the US (which I realize yours is not..i'm on a roll here), the ONLY federally mandated compensation from airline to passenger is required when an customer is properly checked-in and is involuntarily denied boarding on a flight that operates. Any other compensation is at the discretion of the airline. Most US airlines publish Customer Service Plans which spell out what the airline will and will not do in different situations, but even those plans are not enforceable because it is the Contract of Carriage (which absolutely nobody reads) that dictates what happens between the customer and the company.
Tired of airline bankruptcies....EA/PA/TW and finally DL.
 
trekster
Posts: 4319
Joined: Fri Dec 26, 2003 2:47 am

RE: Need Urgent Help! I Reserved A Window Seat But....

Tue Oct 03, 2006 3:20 pm

Sorry you did not get the request. I will put notes in bookings advsing if a passenger is like yourself to try and help, but as much as i can do, seat request are just that, requests and i advise it may change.

Daniel
Where does the time go???
 
HBJZA
Posts: 283
Joined: Thu Jan 05, 2006 6:23 pm

RE: Need Urgent Help! I Reserved A Window Seat But....

Tue Oct 03, 2006 8:38 pm

Quoting 777STL (Reply 11):
What leg of your journey is this, AMS-LIM? If it's GVA-AMS, I'd say tough it out, that can't be that long of a flight. If it's AMS-LIM, find a ticket agent and ask as nicely as you can if she can change your seating assignment because you have claustrophobia.

Why bother asking ???? He is of course talking about the AMS-LIM flight because I hardly doubt that KL is operating the GVA-AMS with the MD-11 ???? Biggest would be a 737 and as he says he's been allocated to a center 2-4-2 seat, he is talking about the AMS-LIM.

Enjoy your flight and instead of watching the landscape (ocean), watch the flight attendants........
 
TPAnx
Posts: 1007
Joined: Sun Aug 07, 2005 4:53 am

RE: Need Urgent Help! I Reserved A Window Seat But....

Tue Oct 03, 2006 9:25 pm

FWIW, I had very little luck dealing with KLM in trying to resolve a seating problem on an AMS-DTW flight. After checking in, my wife and I noticed that we did not have seats together on a full flight. CSR at the counter said that could be resolved at any transfer desk, which said to try at the gate, which said to talk to a FA. ..who couldn't help. My wife wound up stuck in a middle seat between two business types --I had an aisle seat..next to a baby. Business types wouldn't change seats. (Baby was a great traveling companion..gave one cry during takeoff..slept for much of the flight..and played peek-a-boo with me for the rest of the flight.)
TPAnx
I read the news today..oh boy
 
lamedianaranja
Posts: 1195
Joined: Mon Nov 08, 2004 1:21 am

RE: Need Urgent Help! I Reserved A Window Seat But....

Tue Oct 03, 2006 11:29 pm

Quoting TPAnx (Reply 25):
CSR at the counter said that could be resolved at any transfer desk, which said to try at the gate, which said to talk to a FA. ..who couldn't help.

If it can't be done it can't be done. It's not easy to switch people around and sometimes the puzzle can just not be solved. These referrals are in case a seat opens up, it's not that they can't be bothered. Those NW flights ex AMS are not pre-edited by KL, but by NW herself, and it's not always done very carefully. If it was a DC-10 it's even harder with that terrible 2-5-2 seating they have.

Quoting RootsAir (Thread starter):
I would like to know, from a.net what I can possibly do to get the windwo seat I reserved while booking.

So, was your problem solved? I'm almost sure it was  Wink!
I wish that all skies were orange and blue!!
 
A340600
Posts: 3892
Joined: Sun Aug 24, 2003 10:24 pm

RE: Need Urgent Help! I Reserved A Window Seat But....

Wed Oct 04, 2006 12:14 am

Quoting RootsAir (Thread starter):
My argument will be that I am claustrophobic

But surely they would put you on an aisle then (if they do eventually change it)? They are far more spacey than the window,

Sam
Despite the name I am a Boeing man through and through!
 
ManchesterMAN
Posts: 1040
Joined: Fri Sep 26, 2003 10:57 pm

RE: Need Urgent Help! I Reserved A Window Seat But....

Wed Oct 04, 2006 12:20 am

When you book with KLM on klm.com they ask you your seating pref, i.e. window or aisle. However you canot reserve specific seats when booking on klm.com. You have to call them within 90 days for a specific seat assignment. Most people on the flight must have done this or used expedia or travelocity etc which have seat map functions to reserve SPECIFIC seats. This has meant that there are no window seats left on your flight to assign at check in. Had there have been you would have been given a window seat as per your request. Am flying LCY-AMS-JFK next week. If I look at the seat map for my JFK flight now all the window seats are assigned. This happens with most KLM flights that are close to full. However I reserved a specific window seat in advance before the flight filled up. I'm afraid with KLM you have to be a bit proactive if you want a specific seat.
Flown: A300,A319,A320,A321,A330,A340.A380,717,727,737,747,757,767,777,DC9,DC10,MD11,MD80,F100,F50,ERJ,E190,CRJ,BAe146,Da
 
mbmbos
Posts: 2566
Joined: Sat May 27, 2000 4:16 am

RE: Need Urgent Help! I Reserved A Window Seat But....

Wed Oct 04, 2006 12:22 am

Quoting A340600 (Reply 27):
But surely they would put you on an aisle then (if they do eventually change it)? They are far more spacey than the window,

I am very claustrophobic and I always book a window seat. It doesn't seem rational, but if I can sit by a window a look at the great expanse outside the airplane I am much less likely to panic.

I always book far in advance so that I can avoid middle seats. I also carry a doctor's note with me and a prescription of Ativan in case my seat gets reassigned.
 
F22KA
Posts: 76
Joined: Tue Mar 07, 2006 3:34 am

RE: Need Urgent Help! I Reserved A Window Seat But....

Wed Oct 04, 2006 12:30 am

The secret is to be nice. Smile as much as you can, otherwise you might end up on the spare tire. It happened to a friend of mine. The worst part was that he suffered from hemorrhoids.
Bottom line is that you should have gone to the airline's website and choose your seat.
 
speedbird203
Posts: 265
Joined: Mon Jun 26, 2006 4:28 am

RE: Need Urgent Help! I Reserved A Window Seat But....

Wed Oct 04, 2006 12:36 am

Unfortunatly, Yes they are just requests, I haven't experienced a move but i have been on a flight where someone was moved, And the reason was because British Airways policy is they don't sit Unaccompanied Minors next to adults, This is going back a few years when i flew with the assistance but it was rather strange because i didn't have a window seat, They came to me and said would you mind switching seats Hun, No problem, Then i was moved to the very back left of the plane with an empty seat next to me, I thought wow my flight just got better! lol, However the guy they moved didn't seem to be very happy, and i felt bad but it wasn't my fault. We are the PAX and follow there decisions.
Metro Tower 135.0
 
Bobski
Posts: 80
Joined: Mon Feb 06, 2006 4:00 am

RE: Need Urgent Help! I Reserved A Window Seat But....

Wed Oct 04, 2006 12:56 am

Quoting Bond007 (Reply 12):
Right! A window seat is hardly the least claustrophobic experience...one could argue it's the most!

A small tube filled with 200 passengers, all with elbows (and other parts) touching, is hardly an environment for a person with claustrophobia.



Quoting Bridogger6 (Reply 14):
Well, if you're claustrophobic, the window seat is the LAST place you would want to be sitting, when you're claustrophobic you feel like you can't escape, that things are closing in... so why would you want one or two people blocking your exit, while you're trapped at the window?

I suffer from mild claustrophobia, and I always pick a window seat if possible. You can look outside at the open space and it makes the experience more comfortable. Aisle seats are good too, for the obvious reason that you can get up and walk around. I even do it on an EI A320 on a 40 minute hop from DUB-BHX!

I always check in really early to try to get an aisle seat or a window seat. I can't fly in a middle seat, I just can't bear it.
Who is Benjamin Breeg?
 
Boeing727flyer
Posts: 129
Joined: Wed Feb 23, 2005 3:36 am

RE: Need Urgent Help! I Reserved A Window Seat But....

Wed Oct 04, 2006 1:11 am

I am sorry to say you have no rights. I had this happen to me and I lucked out as American upgraded me to Business so I could get a window. All I can suggest is talk to the gate agent and see what they say - be polite as that I found goes a long long way to helping get what you want. Sadly they change seat assignments all the time and never tell you.
Hail the mighty Boeing 727
 
VS11
Posts: 876
Joined: Mon Jul 02, 2001 6:34 am

RE: Need Urgent Help! I Reserved A Window Seat But....

Wed Oct 04, 2006 1:16 am

Often before long-haul flights, check-in agents at airports cannot book seats until the 3-4 hours immediately before the flight. This is done to give agents flexibility at the time of the actual check-in immediately before the flight. So chances are that s/he would be able to get a window seat if checking 3 hours before the flight vs. the night before the flight. The fact that they told him/her that the seats were blocked meant that they could not reserve them, not that the seats were taken already.
 
777STL
Posts: 2770
Joined: Mon Dec 13, 2004 8:22 am

RE: Need Urgent Help! I Reserved A Window Seat But....

Wed Oct 04, 2006 3:52 am

Quoting HBJZA (Reply 24):
Why bother asking ???? He is of course talking about the AMS-LIM flight because I hardly doubt that KL is operating the GVA-AMS with the MD-11 ???? Biggest would be a 737 and as he says he's been allocated to a center 2-4-2 seat, he is talking about the AMS-LIM.

How was I supposed to know that? I don't care enough to look it up nor am I a KL fanboy. And I've seen stranger routes on widebodies before.
PHX based
 
JGPH1A
Posts: 15080
Joined: Thu Aug 14, 2003 4:36 pm

RE: Need Urgent Help! I Reserved A Window Seat But....

Wed Oct 04, 2006 4:26 am

Quoting Dtwclipper (Reply 2):
You don't say what airline, but from what I understand most allow advance seat selection 90 days prior to departure.

It's more than that these days, most carriers can support ASR up to system range ie. 330-355 days prior to departure. They just limit how much of the cabin is made available for advanced seating, especially for low fare classes and non Frequent Flyers.
Young and beautiful and thin and gorgeous AND BANNED ! Cya at airspaceonline.com, losers
 
schipholjfk
Posts: 521
Joined: Fri Jan 28, 2005 4:11 pm

RE: Need Urgent Help! I Reserved A Window Seat But

Wed Oct 04, 2006 4:28 am

Quoting BAxMAN (Reply 5):
Where is this 'urgent help' that is supposedly required?

I think someone needs to take a dose of perspective.

RELAX dude... the guy is frustrated. If you have nothing better to say, then just keep quite. But don't be obnoxious... we all understand there is no urgency, but the guy is frustrated and I can understand... so cut him a break! Go have a Fosters beer!
The fun of flying... love it !!!
 
ksmd11
Posts: 8
Joined: Mon Feb 06, 2006 1:19 am

RE: Need Urgent Help! I Reserved A Window Seat But....

Wed Oct 04, 2006 4:47 am

I've flown KLM may times as i am a huge MD11 fan. Virtually every time i have flown with them on any aircraft and in any class they have been unable to give me my requested seats. KLM say you can request seat allocation up to 90 days before the flight leaves (on the long haul flights from AMS-seat are not allocated on European sectors). When i went WBC to YUL last year on check in my wife was sat on the other side of the cabin even though i had booked 3A/B. I have booked seats for a forthcoming flight to Aruba but have no confidence in the fact we'll get what we requested. They seem to be the worst airline for this that i fly with. Obviously nothing is guarenteed but you'd expect something like 75% of the time you'd get your requested seat-with KLM i'd say your looking at 25% or less. When i went WBC i was Gold Flying Dutchman member but that didn't seem to count for anything either. Good luck with your trip!

Kev
 
LH492
Posts: 203
Joined: Wed Feb 01, 2006 6:14 am

RE: Need Urgent Help! I Reserved A Window Seat But....

Wed Oct 04, 2006 5:46 am

Hey,

this happened to me on a few occasions as well, but in most cases, I was still able to get a windowseat, and that´s how you do it.
Go to the check in counter, tell the person that you are afraid of flying and ask, if there is any window seat available, since being able to see whats going on outside helps you a lot to control your fear.
Airlines leave seats open for special cases and even though it does not work everytime, it is worth a try.
I hope it works and that you have a good flight.
cheers,
Philipp
Carpe Diem, Seize The Day
 
BAxMAN
Posts: 654
Joined: Fri May 28, 2004 7:51 am

RE: Need Urgent Help! I Reserved A Window Seat But....

Wed Oct 04, 2006 6:11 am

Quoting Schipholjfk (Reply 37):
RELAX dude... the guy is frustrated. If you have nothing better to say, then just keep quite. But don't be obnoxious... we all understand there is no urgency, but the guy is frustrated and I can understand... so cut him a break! Go have a Fosters beer!

Thanks, 'dude' !

I'll share it with the OP. He needs it more than me.
I need to get laid

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