aaden
Posts: 775
Joined: Mon Jan 09, 2006 9:49 am

Why No Info From Pilots Anymore?

Wed Nov 22, 2006 2:48 pm

hey guys, I'm not sure if this is the right place to post this or not. I have recently flown on AA American west and f9 I was wondering why the pilots tell us little or nothing about the flight? On American west and f9 I got minimal info; basicly a flying time, a flight attendents prepare for takeoff and arrival. On AA yesterday I heard abosolutly nothing on three flights not even a flight attendents prepare for.... why is this?
 
PEK18R36L
Posts: 106
Joined: Mon Dec 05, 2005 11:37 pm

RE: Why No Info From Pilots Anymore?

Wed Nov 22, 2006 7:16 pm

In Asia I've noticed it varies by airline. On most airlines once we've established cruising altitude, someone from the cockpit will give flight time, a updated ETA, destination weather, and initial cruising altitude.

A lot of airlines will also give weather en-route and planned altitude changes during the flight. Many Chinese airlines - including KA - will give a list of cities and major geographical features to be overflown enroute.

However I've noticed a growing trend in the region of pilots calling the chief purser, passing much information to him/her, and letting the cabin staff do most of the detailed informational announcements.

Frankly, I'm happy to give up on the announcements from the office up front if I can have a PTV with detailed flight information and the equivalent of UA's channel 9.

David
In China, everything is possible - but nothing is easy.
 
JD747
Posts: 41
Joined: Thu Nov 16, 2006 5:50 am

RE: Why No Info From Pilots Anymore?

Wed Nov 22, 2006 8:13 pm

I guess it depends if the pilot is the mood. At least, that was my impression in the last flight I made last month from MAD to AMS with Vueling (VY), because in the flight from MAD to AMS the pilot didn't say a single word, and on the other hand, in the return flight to MAD the pilot gave us a lot of information about the flight (ETA, altitude, temperature, route, etc)

Regards

[Edited 2006-11-22 12:14:25]
Juan D.
 
andaman
Posts: 2271
Joined: Wed Oct 05, 2005 5:29 am

RE: Why No Info From Pilots Anymore?

Wed Nov 22, 2006 8:44 pm

About Finnair: often pilot and co-pilot both introduce themselves during the flight, tell something about the route, weather etc.
Chinese cookie in SFO: "You're doomed to a life of forever travelling abroad and to be able to afford it!"
 
IAHFLYR
Posts: 3943
Joined: Sat Jun 25, 2005 12:56 am

RE: Why No Info From Pilots Anymore?

Wed Nov 22, 2006 10:18 pm

I know from a very reliable source, an airline check airmen that his airline is very interested in the flight deck making PA's about the flight, except for flights when passengers could be sleeping such as the red eye or a LOOOONG over water flight.....so why don't they keep passengers informed is a valid question that goes unanswered.

Things to keep in mind!

1. They're overwhelmed with their tasks and ID'ing NAVAIDS...NOT
2. They're talking to ATC constantly asking for a ride report....NOT
3. They're having Webster tell them how to spell intersections...........MAYBE
4. They're not sure about the flight plan or time enroute........NOT
5. They're afraid of the mic...............................................HMM
6. Don't give a damn........................................................LIKELY
7. Looking for the wi fi connection on their laptop.................NOT LIKELY
8. Flight attendants don't want to hear their babbling and they're hopping to get lucky on the overnight............LIKELY
9. They're bitching about having to work 14 days this month....AHH HUH
10. They're on the landline...............  bigthumbsup 

I really don't often care about the PA's to be honest as most of my flying I have some sort of idea what is happening, especially when you see the sun on each side of the airplane about 5 times, even I figure out we are holding......and I like most pilots and they do bail me out of bad things often and are friends, but come on, let the nervous and fear of flying passengers feel at ease with some nice words of wisdom from the knob turners!  Smile

Happy Thanksgiving to a.netrz.
Any views shared are strictly my own and do not a represent those of any former employer.
 
SkyexRamper
Posts: 1952
Joined: Sun Mar 27, 2005 12:17 am

RE: Why No Info From Pilots Anymore?

Thu Nov 23, 2006 1:32 am

Because they aren't nice...hehe.

I flew Midwest MKE-MSP to take some pics for a few hours and the captain going up was so not awake or even prepared for the day. 1: He could be barely heard because he had his mic too close to his mouth, all I really heard was wind noise from his breath and his tone of voice sounded grumpy. 2: He didn't prepare his short speech, just went with the flow. 3: Like a previous midwest flight, the captain didn't even acknowledge us until we were almost at cruise, about 30mins after pushing from the gate. No good morning, welcome aboard while at the gate or even shortly after take-off.
Good Luck to all Skyway Pilots! It's been great working with you!
 
Eurohub
Posts: 235
Joined: Tue Jan 11, 2005 9:11 pm

RE: Why No Info From Pilots Anymore?

Thu Nov 23, 2006 1:56 am

Quoting JD747 (Reply 2):
I guess it depends if the pilot is the mood

That sounds like a fair comment in my experience as pax.

Quoting Iahflyr (Reply 4):
but come on, let the nervous and fear of flying passengers feel at ease with some nice words of wisdom from the knob turners!

Exactly. I flew BHX-FRA last week with LH Regional operated by EW on a 143. The pilot took great care to introduce himself and his colleague in German and English before departure - info about which runway, direction, cities we would fly over and likely points at which turbulence would be experienced. We got more of the same over Liege advising what could to be seen to the left and right of the a/c; and more again when we made what seemed like a 180 midway through the descent into FRA, "Folks, just in case you think I've decided to go back to Birmingham, ATC have asked us to enter a hold..."

Compare that to my return flight the next day on an LH 733 where the First Officer mumbled something quietly somewhere over the English Channel when no-one from the flight deck had had the courtesy to say anything pre-departure and no-one said anything further. It gave a very poor impression of these guys compared with the very favourable one given by their Regional colleagues.

At the end of the day its about customer service and that is everybody's responsibility!

Eurohub
Forget A vs B - Give me E or BAe any day of the week!
 
S5FA170
Posts: 528
Joined: Sun Sep 18, 2005 3:04 am

RE: Why No Info From Pilots Anymore?

Thu Nov 23, 2006 11:35 am

At my airline, as far as I can tell (I've never actually asked a pilot about this...) my airline "requires" one announcement welcoming everyone aboard the flight prior to closing the main cabin door and one about 15-25 minutes prior to landing.

Most pilots include in the pre-departure announcement time en route, weather at the destination, any weather along the route (along with the anticipated ride) and an introduction of the cockpit and cabin crew.

The one prior to landing usually includes distance to the airport, weather at the airport, whether or not they are anticipating turbulence on the way down, and a thank you for choosing to fly us today.

Other than that, they have to say "Flight Attendants prepare for departure" and "Flight Attendants prepare for approach and landing" upon descending through 10,000 feet.

Any other announcement made during flight is apparently solely at the pilots discretion. Some pilots don't turn off the fasten seatbelt sign until we've reached cruising altitude, and always accompany that with a "Folks we've reached our final crusing altitude..." announcement. Some captains like to give us geography lessons every 15 minutes. And some pilots like to get on the PA for 5-10 minutes at a time going over how new and techonoligically advanced our E-170 is, and how much we enjoy having them at our airline, and how much we hope they enjoy flying on them. (I love my airplane, too. But I'm tired of hearing about our "Brand New Embraer 170!")

After doing this for a year and a half I can say, I usually don't listen to what the guys up front over the PA say once I determine its not for me. If they need me, they'll call me. However, I always am listening in the back of my mind, somewhere, just in case what they're saying is "Flight Attendants, be seated." anticipating some very rough air.

-Tony
Prepare doors for departure and cross-check.
 
ABQopsHP
Posts: 461
Joined: Wed May 24, 2006 10:47 am

RE: Why No Info From Pilots Anymore?

Thu Nov 23, 2006 11:45 am

Ok someone has to say it....its not AmericaN west its AmericA west but I digress....HEH. Sorry but that has always grated on me, especially when I worked in ELP and our gate was between 2 AA gates and their pax would come over and yell at us for something happening on the AA flights.

As for your question about the pilots not telling us much? From CRP to HOU on WN, not a peep. But from HOU-ABQ it was chatty Kathy all the way there. What the wx was in ABQ, what route we were going to take, what the outside temp was at 33k feet. You asked for it you got it from that pilot.
ABQ ops, Cactus 202 requesting you order 5 Green Chile Chicken stew for us to p/u on arrival. ;)

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