av8orwalk
Posts: 101
Joined: Fri Nov 24, 2006 5:05 am

CO F/A Interview Information

Wed Dec 06, 2006 4:39 am

After applying a couple weeks ago, I have received an invitation to attend a group interview for a Flight Attendant position with Continental Airlines. I will be traveling to IAH on 12/19 for the interview. Does anyone have any information on what to expect in this first round of interviews? The invitation told me to plan on staying the entire day.

I worked for 7 years for a very "casual" LCC. I have been out of the industry for a few years. I'm assuming this interview will be a much more professional interview, which is part of the reason I left my previous employer to begin with. I'm wearing a suit to the interview. Should I wear a suit on the flight there as well? I will be flying in the night before.

Any information or tips on what to expect will be greatly appreciated. Also, if you know of a hotel near CO Inflight Training (IAH) where I could get a cheap room for the night, please let me know!

Thanks!

Drew
The safest place to be in an airplane crash is on the ground.
 
fdex727
Posts: 172
Joined: Sat Jan 07, 2006 2:01 am

RE: CO F/A Interview Information

Wed Dec 06, 2006 4:52 am

If your a member you can check out airlinecareer.com they currently have around 10 posts on what the interview entails. Hope this helps.
 
av8orwalk
Posts: 101
Joined: Fri Nov 24, 2006 5:05 am

RE: CO F/A Interview Information

Wed Dec 06, 2006 7:51 am

Thanks for the information! I've heard about these online sites that claim to help you get a job. Many of them turn out to be garbage. Before I spend any money on this site, does anyone have any feedback (positive or negative) about airlinecareer.com ?

Also, what about a hotel near IAH?

I only flew into IAH once, on CO, connecting on TACA to BZE.

Thanks,

Drew
The safest place to be in an airplane crash is on the ground.
 
S5FA170
Posts: 528
Joined: Sun Sep 18, 2005 3:04 am

RE: CO F/A Interview Information

Wed Dec 06, 2006 8:07 am

Drew, check out flightattendants.org also. You may have to pay for a membership - but its a flight attendant forum as opposed to one of those pay-to-get-a-job websites. There are tons and tons of Continental flight attendants on there and probably also a lot of others who went through the interview process and didn't end up there that could shed some light on it.

When I went to my interview at my airline, I flew in a suit to and from my interview. No harm at all in doing so. At the very least, wear some nice slacks and a shirt with a tie.

-Tony
Prepare doors for departure and cross-check.
 
CO767FA
Posts: 388
Joined: Mon Aug 08, 2005 1:45 am

RE: CO F/A Interview Information

Wed Dec 06, 2006 8:58 am

Several of us also post at Airlinecrew.net in the forum section for Continental. A suit to an interview is a great idea; non-rev attire of business casual is all that is needed for travel to and from the interview.

Hotels can be found at any popular website that allows you to specifically state you want a hotel near IAH. The closest hotel to the training center is the Marriott.

Good Luck and be professional, but not stiff.  cheerful 
 
EWRCabincrew
Posts: 4306
Joined: Mon May 08, 2006 2:37 am

RE: CO F/A Interview Information

Wed Dec 06, 2006 11:42 am

Like my esteemed co-worker said, wear a suit. Our uniform is dark blue.

Be professional. Don't tell them you "like to work with people and you like to travel" as that is obvious by you bring there.

Hotels: if not the Marriott at the airport, try priceline.com, expedia.com and travelocity.com (among other sites) for good rates.

Best of luck and look forward to seeing you in Newark (it is not that bad and for holding a line - your best bet!!!).

Cheers,

Bill
You can't cure stupid
 
SHUPirate1
Posts: 3428
Joined: Sat Sep 20, 2003 2:53 pm

RE: CO F/A Interview Information

Wed Dec 06, 2006 11:49 am

Shouldn't Continental be able to get you a rate at a nearby hotel? I know, for one, that Chautauquapublic America (S5's carrier) does.
Burma's constitutional referendum options: A. Yes, B. Go to Insein Prison!
 
S5FA170
Posts: 528
Joined: Sun Sep 18, 2005 3:04 am

RE: CO F/A Interview Information

Wed Dec 06, 2006 12:04 pm

Quoting SHUPirate1 (Reply 6):
Shouldn't Continental be able to get you a rate at a nearby hotel? I know, for one, that Chautauquapublic America (S5's carrier) does.

Things have changed here at Rechaututtle! We no longer interview at our corporate HQ's in IND. We are now hiring at open houses throughout the east/midwest and interviewees are responsible for their own travel and lodging for these open house sessions! We're turning into a real airline  Wink
Prepare doors for departure and cross-check.
 
ANNOYEDFA
Posts: 441
Joined: Thu Dec 16, 2004 9:16 am

RE: CO F/A Interview Information

Wed Dec 06, 2006 5:31 pm

Be sure they fill you in on the lovely new contract they have. It's not easy to make money on reserve flying Domestic for about half a decade. Make your choice wisely.....
"TWA... One Mission, Yours."
 
EWRCabincrew
Posts: 4306
Joined: Mon May 08, 2006 2:37 am

RE: CO F/A Interview Information

Thu Dec 07, 2006 11:36 am

Quoting ANNOYEDFA (Reply 8):
It's not easy to make money on reserve flying Domestic for about half a decade. Make your choice wisely.....

It's not easy on reserve at any airline. Who's kidding whom?
You can't cure stupid
 
jetdeltamsy
Posts: 2688
Joined: Tue Nov 14, 2000 11:51 am

RE: CO F/A Interview Information

Thu Dec 07, 2006 2:01 pm

Quoting AV8orWALK (Thread starter):
Should I wear a suit on the flight there as well?

Well of course.

If it was Southwest you worked for before, don't expect the interview to be any more rigorous than theirs. Continental is looking for language proficient flight attendants.


Just do the normal stuff. Be yourself. Stay relaxed. Smile. Don't mention your previous employer unless they ask. Make sure your shoes are polished.
Tired of airline bankruptcies....EA/PA/TW and finally DL.
 
EWRCabincrew
Posts: 4306
Joined: Mon May 08, 2006 2:37 am

RE: CO F/A Interview Information

Thu Dec 07, 2006 2:49 pm

Quoting Jetdeltamsy (Reply 10):
Continental is looking for language proficient flight attendants.

Not necessarily, but it doesn't hurt.
You can't cure stupid
 
tristanhnl
Posts: 125
Joined: Thu Apr 13, 2006 2:47 pm

RE: CO F/A Interview Information

Thu Dec 07, 2006 3:17 pm

I too once looked into the idea of becoming a CO f/a and thought I could bring something extra by being able to speak Cantonese. Alas I am unable to read characters (grew up in the US and parents never forced me to learn), and my Mandarin is very shaky. Does anyone know if I will have any advantage on being hired from simply being able to speak cantonese? I wouldn't mind doing multiple EWR-HKG-EWR flights every week  Silly Well, I did ask a EWR based crew member who is Chinese the same question, and he/she said I shouldn't count on having an advantage from knowing just that one dialect... but what is your take on it, Bill? Any thoughts?
Hong Kong: truly Asia's world city!
 
EWRCabincrew
Posts: 4306
Joined: Mon May 08, 2006 2:37 am

RE: CO F/A Interview Information

Thu Dec 07, 2006 4:05 pm

Quoting TristanHNL (Reply 12):
I too once looked into the idea of becoming a CO f/a and thought I could bring something extra by being able to speak Cantonese. Alas I am unable to read characters (grew up in the US and parents never forced me to learn), and my Mandarin is very shaky. Does anyone know if I will have any advantage on being hired from simply being able to speak cantonese? I wouldn't mind doing multiple EWR-HKG-EWR flights every week Well, I did ask a EWR based crew member who is Chinese the same question, and he/she said I shouldn't count on having an advantage from knowing just that one dialect... but what is your take on it, Bill? Any thoughts?

Definitely apply. Chinese (Mandarin, Cantonese, Shanghainese, etc.) would be good to have under your belt. Language knowledge is not crucial, but is helpful. I would apply if I were you. We are hiring 700 f/a for next year.

Once you are hired, you brush up on it, or any language for that matter, and then go for the test.

By all means, apply. Get that foot in now. You have nothing to lose.

Bill
You can't cure stupid
 
CO767
Posts: 40
Joined: Thu Oct 26, 2006 5:06 pm

RE: CO F/A Interview Information

Thu Dec 07, 2006 7:04 pm

Drew,

I interviewed with ExpressJet Airlines (Continental Express) in Houston last month for a System Operations Internship. I know ExpressJet is its own airline now, and I applied for a management job, but the location and atmosphere appeared the same. Also, I am an aviation student at the University of Oklahoma and we learn all about airline interviews.

BEFORE THE INTERVIEW:

Study, study, study!
One of the main aspects to prepare for an airline interview is to know the company. Know about the overall company culture, such as the Go Forward Plan. The best way to learn about CO's culture is to read Bethune's book, From Worst to First. This is a great book that I've read several times. You should also read CO's annual report.

Furthermore, get on Continental's website and study, or at least read, everything. Know about their airplanes and hubs for sure. And know about the 787, or at least that CO has firm orders for it. (And go ahead and check out their hub airports websites, such as www.fly2houston.com, which you will find a very impressive Long-Term Plan).

You will be asked, "What questions do you have for me." So, prepare at least two questions to ask the interviewer.

One key factor (if not the 1st) airlines look for is safety (especially with pilots and FAs). So TELL the interviewer, "Safety is your top priority."

GOING TO THE INTERVIEW:

You do NOT need to wear a suit on your flight. However, if you’re flying as a non-revenue space available employee, like I did, then you DO need to dress professionally. However, you do not want to wear your suit in case it gets dirty (unless you have two).

On your day of travel you do need to do several things. Talk to all the employees and tell them where you’re headed and how you’re going to interview to become a FA. Talk with gate agents, pilots, and ESPECIALLY the FAs. Learn their names and ask what they like best about their jobs. Also, make a mental note of your flight, such as aircraft, any turbulence, and if it was on time. You will be asked about this later.

As far as hotels, there are over 20 on the airport property (which is where Continental's In Flight Training and ExpressJet's In Flight Training Centers are located). All airport hotels offer free shuttle service so transportation won't be a problem. There is also a free employee shuttle bus that runs from Terminal C to CO's In Flight Training Center.

THE INTERVIEW:

On the day of the interview, note CO's current stock price and the weather.

My interview was relatively short and painless. In fact, the entire process took less than 4 hours. Yours will be much longer, however, ExpressJet put me on one of the last flights to OKC just in cause the interview did take longer than expected. So, CO could be doing the same thing for you.

Also, all the interviewees took a mandatory drug test at CO's Medical Clinic in Terminal C. Which this is another topic in itself. Applicants are categorized as "last priority," so any employee needing medical attention or needing a random drug test will be ahead of you. I've heard stories of new applicants waiting up to 4 hours!

Some sample questions ExpressJet asks in their interview...

1. Have you ever gotten any speeding tickets?
2. What makes you a better applicant than the others?
3. Why should we hire you?
4. What do you know about the company (stock, CEO, airplanes, hubs, routes, culture)?
5. Name one word that best describes you?
6. What do you do in your spare time?
7. If you had to choose another airline to fly for, who would it be?

I hope all this helps. Like I said, my interview was for a management internship with ExpressJet, so your interview will be different. But I incorporated what I have learned in school and my ExpressJet interview experience. So whatever you’ve learned about CO FA interviews, you can add this info on top.

Just have fun and be yourself! Remember to emphasize that you absolutely love flying and Continental Airlines and that you don't care what the pay is...you just want to join the TEAM!!!

If you have any questions, please feel free to e-mail me.

I got the internship by the way.

-john c. denman
 
av8orwalk
Posts: 101
Joined: Fri Nov 24, 2006 5:05 am

RE: CO F/A Interview Information

Fri Dec 08, 2006 7:20 am

Quoting CO767 (Reply 14):
I hope all this helps. Like I said, my interview was for a management internship with ExpressJet, so your interview will be different. But I incorporated what I have learned in school and my ExpressJet interview experience. So whatever you’ve learned about CO FA interviews, you can add this info on top.

Just have fun and be yourself! Remember to emphasize that you absolutely love flying and Continental Airlines and that you don't care what the pay is...you just want to join the TEAM!!!

If you have any questions, please feel free to e-mail me.

I got the internship by the way.

-john c. denman

John,

Wow man, thanks so much! I appreciate you taking the time to "prep" me and anyone else that may have an interview with CO. You made some EXCELLENT suggestions that I forgot from my interview days with WN some 10 years ago! Noting the stock price for the day and non-rev flight information is a great way to impress any interviewer. Hopefully I'll be part of the CO team in 2007! Thank you again, and I'll keep you all informed!

By the way, congratulations on getting the internship!

Drew
The safest place to be in an airplane crash is on the ground.