After all I had read and heard on Qatar Airways, I was really looking forward to flying with them on January the 4th on CDG
...well I was very disappointed with trip, as just about everything went wrong. To be fair with QR
though, I must admit everything weren't their fault..
Starting with the check-in in CDG
. Too bad for QR
, they're flying from Terminal 1, which looks pretty much like a third world country terminal. Although not QR
's fault, I think having a structural chaotic check in has a negative impact on the airline's image, especially for business passengers...and I waited in line for about 1h15...
Then their was a 1h + delay because of the 330-300's late arrival...Boarding was then again extremely chaotic for they were many families with children.
I finally boarded the plane only to realize that the counter agent, who had ensured me she had given me a aisle seat (in absence of available window seat), had in fact assigned me with a central seat.
I was quick to realize that this wasn't going to be a quiet trip as the aircraft was litterally JAM-PACKED with babies and small children. In fact it turned out to be the noisiest flight I have ever experienced.
But that would have been nothing without my small PTV problem. After all I read and heard about QR
inflight entertainment system, I was eagerly awaiting to enjoy it myself...unfortunately, in my case, it didn't work. And the only thing the crew did was to "reset my seat", which didn't help. They could easily have switched me with someone else who wasn't using his/her PTV, and for instance help my neighbor be joined by her husband who slept all the time and didn't even switch his tv set on...but they didn't. Not that they were unfriendly, just not helpful and cooperative: passive.
Then the food: in my case, smaller portions than on Emirates, quality was just average...
Once in DOH, I must say the small size of the airport makes it quite convenient for connecting. Unfortunately the flight to DXB
was late again due to our waiting the last passengers for the LHR
flight to board our A320...the pilot was really nice though and "entertained" us with a lot of interesting information about the flight, the reason for our delay, QR
's fleet etc... but is was already 3:00am and apart from me, many passengers would have preferred to sleep than being "entertained"
Well, I finally made it to DXB
about 2hrs behind schedule and then, but that is certainly not QR
's fault, waited another hour and a half for my luggage...
I don't think I will fly QR
in the near future again. As a relatively regular DXB
's product is much more faster and I have never been disappointed by their service nor have I experienced delays...
Oh, one thing: yes, the seating pitch is definitely better on QR