donzilasse
Posts: 206
Joined: Tue Jun 29, 2004 12:06 am

TAM Handing Out $200 Vouchers!

Tue Jan 16, 2007 1:04 am

Hi Guys,
Just got back from MIA where I went to put my son on JJ8095 to GRU. At the check-in counter the TAM employees told every passanger about the aircraft change and presented all passanger with a $200 voucher to be used next time they travel with TAM. I was really surprised because not one single American carrier would have done that. I really believe that TAM with this has taken their responsibility and they also with this are showing that they still are striving to remain a World Class airline.
The less good thing was the the flight scheduled to depart MIA at 8:45 actually took off at 9:52 which will put them an hour and seven minutes behind. Would be interesting to know what will happen with the connections at GRU. My son is supposed to connect to CNF.
I also had a little chat with one of the captains the flight actually had two captains and he said that he thought the MD,s could be flying in a couple of weeks and that they were painted. Interesting to see if someone might be able to shoot a picture of the MD,s.

Lasse
 
tonytifao
Posts: 788
Joined: Wed Mar 02, 2005 10:22 pm

RE: TAM Handing Out $200 Vouchers!

Tue Jan 16, 2007 1:08 am

Lasse, this is $200 US Dollars and not Reais, correct?  Smile

Was the flight originaly scheduled with a MD11 and it was a A320?

Thanks for the info,
Tony
 
Magyarorszag
Posts: 1072
Joined: Sun Sep 04, 2005 5:53 am

RE: TAM Handing Out $200 Vouchers!

Tue Jan 16, 2007 1:09 am

Quoting Donzilasse (Thread starter):

It seems that the MD-11s are not going to enter service before mid February, and because of that the MIA flight is to be operated by an A320 until then.

Cheers.
 
LipeGIG
Posts: 5050
Joined: Tue May 03, 2005 7:33 am

RE: TAM Handing Out $200 Vouchers!

Tue Jan 16, 2007 1:14 am

Quoting Tonytifao (Reply 1):
Was the flight originaly scheduled with a MD11 and it was a A320?

Tony, the M11 is scheduled for MIA just by the middle of march (it should be the 3rd M11 to be received by JJ)

Quoting Donzilasse (Thread starter):
Would be interesting to know what will happen with the connections at GRU. My son is supposed to connect to CNF.

Take a look on Infraero website, they have a feature called "SivNet" to see departures/arrivals on all their airports, you could see the schedule ETD for your son's flight GRU-CNF.

Quoting Donzilasse (Thread starter):
At the check-in counter the TAM employees told every passanger about the aircraft change and presented all passanger with a $200 voucher to be used next time they travel with TAM

This is good for people that use to fly like us  Smile But i imagine someone that travel not so often... there are no way to keep 100% satisfied. Meanwhile, i agree that they are trying to keep their pax happy even with the change.

Felipe
New York + Rio de Janeiro = One of the best combinations !
 
donzilasse
Posts: 206
Joined: Tue Jun 29, 2004 12:06 am

RE: TAM Handing Out $200 Vouchers!

Tue Jan 16, 2007 1:17 am

The flight I assume would have been with MD11 because the A330 was moved to the CDG flight. The nice thing here is that most passangers did not have a clue about the aircraft change and the TAM employees explained the situation with the fuel stop in Manaus and at the same time handed out a 200 U.S. dollar voucher to every single passanger. I did not expect that and I was impressed. For us in the U.S. this would not have happened with our airlines. They could have replaced a 777 with a Shorts without compensation but, TAM did a very nice gesture and I did not hear one single complain among the passangers.

Lasse
 
Magyarorszag
Posts: 1072
Joined: Sun Sep 04, 2005 5:53 am

RE: TAM Handing Out $200 Vouchers!

Tue Jan 16, 2007 1:22 am

Quoting Donzilasse (Reply 4):
The flight I assume would have been with MD11 because the A330 was moved to the CDG flight.

Check these news.

TAM MD-11 news

Cheers.
 
LipeGIG
Posts: 5050
Joined: Tue May 03, 2005 7:33 am

RE: TAM Handing Out $200 Vouchers!

Tue Jan 16, 2007 1:32 am

Quoting Donzilasse (Reply 4):
The flight I assume would have been with MD11 because the A330 was moved to the CDG flight.

Lasse, the initial plan:

- Jan 12, 1 A332 with F from GRU-CDG moved to GRU-JFK
- Jan 12, 1 A332 without F from GRU-JFK moved to GIG-CDG
- Jan 12, A new M11 takes care of GRU-CDG flight
- Jan 13, 1 A332 with F arriving CDG-GRU moved to daylight GRU-JFK
- Jan 13, 1 A332 without F from JFK-GRU moved by night to GIG-CDG
- Jan 13, another M11 takes care of GRU-CDG flight.

- Mar 19, 1 M11 takes care of GRU-MIA daylight
- Mar 19, 1 A332 from MIA grounded for maintenance
- Mar 30, 1 A332 from maintenance begins GRU-MXP-GRU

Felipe
New York + Rio de Janeiro = One of the best combinations !
 
donzilasse
Posts: 206
Joined: Tue Jun 29, 2004 12:06 am

RE: TAM Handing Out $200 Vouchers!

Tue Jan 16, 2007 1:47 am

Lipe, I tried to access Sivnet but I just get a message in my browser that the page cannot be found. Any ideas?
Lasse
 
LipeGIG
Posts: 5050
Joined: Tue May 03, 2005 7:33 am

RE: TAM Handing Out $200 Vouchers!

Tue Jan 16, 2007 2:01 am

Try this link

http://www.infraero.gov.br/voos/index.aspx

I believe this is the flight...

Aeroporto Aeroporto Internacional de Sao Paulo/Guarulhos - Governador André Franco Montoro
Cia Áerea TAM
N° do vôo 03312
Destino Joao Pessoa - PB
Data 15/01
Previsto 22:30
Confirmado -
Portão
Terminal 1
Escalas REC - Recife-PE

CNF - Belo Horizonte - T.Neves-MG

Status Previsto


----

Not confirmed yet, i will keep you informed ok !
And the JJ8095 have unconfirmed arrival for 21:20

Felipe
New York + Rio de Janeiro = One of the best combinations !
 
donzilasse
Posts: 206
Joined: Tue Jun 29, 2004 12:06 am

RE: TAM Handing Out $200 Vouchers!

Tue Jan 16, 2007 2:04 am

Lipe,

Thanks!!!
Lasse
 
karan69
Posts: 2699
Joined: Mon Oct 04, 2004 7:57 pm

RE: TAM Handing Out $200 Vouchers!

Tue Jan 16, 2007 3:18 am

Any news on the config of these MD-11s that JJ will recieve will these be having PTVs in economy.

Karan
 
donzilasse
Posts: 206
Joined: Tue Jun 29, 2004 12:06 am

RE: TAM Handing Out $200 Vouchers!

Tue Jan 16, 2007 5:49 am

Karan69
No, they will not have PTV,s. The MD11,s is only short term part of the 773 deal and will have TAM livery and new seat covers ala TAM but that's pretty much it.

Lasse
 
LipeGIG
Posts: 5050
Joined: Tue May 03, 2005 7:33 am

RE: TAM Handing Out $200 Vouchers!

Tue Jan 16, 2007 6:18 am

Quoting Karan69 (Reply 10):
Any news on the config of these MD-11s that JJ will recieve will these be having PTVs in economy.

No PTVs in economy Karan, and even on F or C (probably they will receive a PEA).

Config: 6F/49C/230Y
New York + Rio de Janeiro = One of the best combinations !