flyboyseven
Posts: 803
Joined: Sun Feb 04, 2007 12:24 pm

#1 Airport For Customer Satisfaction In Canada

Sun Feb 04, 2007 1:33 pm

YQQ, or CFB Comox is the highest rated airport in terms of customer satisfaction in Canada. The airline terminal built 3 years ago, is served by 4 airlines: Westjet, Jazz, Central Mountain Air, and Pacific Coastal. Pax served reached 238,000 this year, and 15% growth is expected for next year. The land is leased from the military, which has a large base (Search and Rescue) at the the airport. As there used to be interceptor sqns based here ther is a 10.000 ft main runway and a 5000 ft croswind runway. YQQ is also home of the Pacific Gliding School, where air cadets from all over western Canada train to be glider and private pilots. It is a wonderful airport, in a wonderful valley, and it is a shame that not all airports run as smoothly.
As long as the number of take-offs equals the number of landings...you're doing fine.
 
WestJetYQQ
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RE: #1 Airport For Customer Satisfaction In Canada

Sun Feb 04, 2007 1:39 pm

The Airport got a 4.74 out of 5 rating I beleive. Thats well up from their old rating of 1.__, with their old terminal. That building was so tiny you couldn't open the bathroom doors all the way!

Cheers
Carson

[Edited 2007-02-04 05:39:37]
Will You Try to Change Things? Use the Power that you have, the Power of a Million new Ideas.
 
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SLCUT2777
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RE: #1 Airport For Customer Satisfaction In Canada

Sun Feb 04, 2007 1:54 pm

YQQ is certainly an airport that can serve Nanaimo as well as much of the central and northern part of Vancouver Island. This gives nearly half of the population of the island an alternative to driving down to YYJ (Victoria). The fact that it has been part of the CDF is nothing new. There are several U.S. airports that have shared with the military (ABQ and HNL come to mind), and many U.S. airports likewise have a significant Air National Guard base on the premises (SLC, BOI). The next thing for YQQ hopefully will be a tans-border flight to SEA-TAC. Question is, who will offer it first; AC/Jazz or AS/Horizon? Or will WS trump them both?
DELTA Air Lines; The Only Way To Fly from Salt Lake City; Let the Western Heritage always be with Delta!
 
flyboyseven
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RE: #1 Airport For Customer Satisfaction In Canada

Sun Feb 04, 2007 1:59 pm

Horizon was talking to the airport commision when the new terminal was built, but I don't know what came of those talks. WS planes are used to do charters to Puerto Vallorta, but I think it is actually Air Transat that operates them.
As long as the number of take-offs equals the number of landings...you're doing fine.
 
WestJetYQQ
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RE: #1 Airport For Customer Satisfaction In Canada

Sun Feb 04, 2007 2:07 pm

Quoting Flyboyseven (Reply 3):
WS planes are used to do charters to Puerto Vallorta

Puerta Vallarta and Cancun!  Smile

I think a Horizon Air Service would work well. I also think flights to LAX or LAS would prosper.

If you think like jimyvr, however, KLM is flying twice weekly services to AMS with an A330 (not really), though a weekly flight to AMS or London would probably be profitable.

My £0.02
Carson
Will You Try to Change Things? Use the Power that you have, the Power of a Million new Ideas.
 
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SLCUT2777
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RE: #1 Airport For Customer Satisfaction In Canada

Sun Feb 04, 2007 3:00 pm

Quoting WestJetYQQ (Reply 4):
I think a Horizon Air Service would work well. I also think flights to LAX or LAS would prosper.

Aside from SEA, a WS flight to LAS or LAX and maybe SFO could work. Keep in mind besides SEA on AS/Horizon, YYJ offers DCI/OO service to SLC that will resume next month.
DELTA Air Lines; The Only Way To Fly from Salt Lake City; Let the Western Heritage always be with Delta!
 
flyboyseven
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Joined: Sun Feb 04, 2007 12:24 pm

RE: #1 Airport For Customer Satisfaction In Canada

Sun Feb 04, 2007 3:07 pm

Quoting WestJetYQQ (Reply 4):
I also think flights to LAX or LAS would prosper

I think we will see this happening in the next few years. I think it is possible that flights to SEA will happen this year.
As long as the number of take-offs equals the number of landings...you're doing fine.

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