|Quoting SQB7E (Reply 35):|
Its hard to be satisfied with an airline when the staff are unhappy and it reflects in the service they provide. Flew HKG/AKL sector in J last Sep and the service was was very average. After asking for another pillow the FA responded "bring your own pillow if you want two". To make matters worse during decent into AKL the FA was moaning to the IFS about how bad her job was and how she might just go back and do checkin. This could be heard throughout most of the J cabin and was rather embarrassing!
Hey im going to say i work as cabin crew and yes at the moment there are some issues esp around the ground staff.. On the whole thou the staff are not un happy and on the whole this does not reflect on the majorities service .. I have seen many times where there has been bad times in the company and i have always been proud most of the employees ground and air do a professional job ..Unfortunately every airline/company has bad eggs and im sure where you work you can name some too .. Its a fact in this world there will always be bad eggs , tired staff who dont give 100% but there will always be more staff that go the extra mile that you just haven't met yet..
|Quoting NZ107 (Reply 36):|
Oh yeah, that's right. My bad. Must be because I haven't used them in a long time. If they are the same as the other cheap headphones on all other flights, who would want them? Not as though you are going to take them out anywhere - earphones are much more comfortable and more compact etc.
Will the selection be the same as the non-CD audio section offered in the other aircraft?
Yes same entertainment as all international aircraft..
|Quoting Airnewzealand (Reply 30):|
LOL...I LOve it, even though QF offers everything NZ does and its free... NZ never "update" their product past QF's offerings, and NEVER will!!
You may have to eat your words one day then !!!
Just take a look at the international side of things NZ
used to be the airline whose offerings were worse than QF
's now its QF
trying to catch up !! It will be the same domestically one day..
may offer some extras at the moment but it just dropped a route domestically .. While Air NZ
has more flights more options and many more destinations in NZ
and is expanding routes in NZ
!!! Or if you want we can go fly QF
's older 733 than Air NZ
's 733's .. Maybe if your ever flying out of ZQN
are having a bad day with its planes and see all the happy QF
passengers being bussed to CHC
and i have seen it happen quite often !! Where with more planes and flights than QF
its rare that a NZ
passenger would ever be bussed . Quite often we have QF
's disrupted passengers on board the NZ
services if we can fit them on..Service goes beyond just what is served on board its a whole package ..
Yes one airline may not be good in one area but excel in others ..