I just returned from a three week trip to Thailand and I have to say that Bangkok Air may just be one of the greatest airlines I have ever flown on! I think this for a number of reasons, the first being cost. Keep in mind, I flew from Koh Sumui (a resort island in the Gulf of Thailand) to Chang Mai ( a city in northern Thailand) and back to Bangkok all for $111 US. Very cheap. The plane stopped in a couple of places on this route so the legs of the flight lasted between 35 to 55 minutes. Very short. Despite the low price and the short duration of the flights, hot towls were given out on each flight, a meal was served on each flight, actual silverware was used for these meals, the FA's were very friendly and attentive, free internet access was provided for passengers in Bangkok Air's terminals, complimentary juice, soda, and snacks such as fruit was provided in Bangkok Air's terminals, and each time I flew them, they were always on time! Keep in mind what I paid for all this. Now, if a small airline in South East Asia is able to provide all these services and amenities, why can't this be done as well in the good ole USA? I can't even get a whole can of Sprite on Shuttle by United when I pay $250 for a ticket. By-the-way, Bangkok Airways presently operates only ATR's but will be adding jets to their fleet in the coming months.