hamad
Posts: 731
Joined: Mon Apr 03, 2000 6:29 am

Airliner Elite, Traveling On A Non Partner Airline

Mon Mar 26, 2007 10:53 am

I am not sure where i heard this, but i know that if you are an elite of lets say United, and traveling on American either by choice or a 240, would having what proves your status with that airline get you benifits such as priority boarding, or whatever possible benifits with the airline that is not a partner?
another question is that, what if you no longer can travel frequently on the airline you have a status with and have to swtich to another specific airline, and fly them. would they honor your status if you called their mileage program and explained to them that you are switching to them?

[Edited 2007-03-26 03:54:10]
PHX - i miss spotting
 
kjet12
Posts: 894
Joined: Tue Mar 27, 2001 7:33 am

Airliner Elite, Traveling On A Non Partner Airline

Mon Mar 26, 2007 10:55 am

I don't think you get pre-boarding privledges or anything on non-partner airlines. I know that if you have to switch airlines, usually your new airline will match your status of your previous airline.
AA - Doing what we do best.
 
COERJ145
Posts: 1140
Joined: Mon Jun 27, 2005 7:22 am

Airliner Elite, Traveling On A Non Partner Airline

Mon Mar 26, 2007 10:58 am

Quoting HAMAD (Thread starter):
would having what proves your status with that airline get you benifits such as priority boarding, or whatever possible benifits with the airline that is not a partner?

My guess is no. However, I got through the priority security lane on at the US Airways security checkpoint at BOS with my American AAdvantage Gold Card. I've also gotten through the PHX priority lane even though I wasn't flying AA(they left from a diff. terminal).
 
COERJ145
Posts: 1140
Joined: Mon Jun 27, 2005 7:22 am

Airliner Elite, Traveling On A Non Partner Airline

Mon Mar 26, 2007 10:59 am

Quoting Kjet12 (Reply 1):
usually your new airline will match your status of your previous airline.

Does US do this? If so I should have done that before my AAdvantage Gold status expired(flew AA once during my elite membership).
 
kjet12
Posts: 894
Joined: Tue Mar 27, 2001 7:33 am

Airliner Elite, Traveling On A Non Partner Airline

Mon Mar 26, 2007 11:03 am

Quoting COERJ145 (Reply 3):
Does US do this?

Yes, I would go talk to someone in the US Airways Club and they can give you a form to fill out and all of the necessary information.
AA - Doing what we do best.
 
jetdeltamsy
Posts: 2688
Joined: Tue Nov 14, 2000 11:51 am

Airliner Elite, Traveling On A Non Partner Airline

Mon Mar 26, 2007 12:55 pm

Quoting HAMAD (Thread starter):
i know that if you are an elite of lets say United, and traveling on American either by choice or a 240, would having what proves your status with that airline get you benifits such as priority boarding, or whatever possible benifits with the airline that is not a partner?

Well of course not. What a silly question.

People throw that at front line employees everyday..."I'm Platinum with such and such..." So???? You're not with us.

Go to the end of the line.
Tired of airline bankruptcies....EA/PA/TW and finally DL.
 
hamad
Posts: 731
Joined: Mon Apr 03, 2000 6:29 am

Airliner Elite, Traveling On A Non Partner Airline

Tue Mar 27, 2007 1:38 am

Quoting Jetdeltamsy (Reply 5):
Well of course not. What a silly question.

well you know what? looking that you are a retired DL FA, i would like to tell that attitudes i have experienced like yours are exactly why i stopped flying delta 4 years ago despite me holding silver with them . well i hate to burst your bubble, before you call questions here a "silly" . this is a discussion forum, and a friend of mine who was a plat with continental had united honor his status and let him board when he showed the card, so thats where the question came from. i didnt think airlines do it, but i thought i ask. if you don't like a question, then either answer it politely, or just don't. with all due respect
PHX - i miss spotting
 
wadha
Posts: 174
Joined: Wed Mar 15, 2000 7:22 am

Airliner Elite, Traveling On A Non Partner Airline

Tue Mar 27, 2007 1:44 am

The correct answer will be: Gate Agent. it all depends on the gate agent, then comes if the flight is full or not, and the attitude of the customer. some agents beleive it or not will let you go by, some will simply ask you to step aside. if the passenger is an elite of a member airline, such as star alliance, or a member of northwest flying on klm, continental or delta, those airlines will honor the status. Emirates honor Srilankan and vice versa.
 
deltairlines
Posts: 6876
Joined: Mon May 24, 1999 4:47 am

Airliner Elite, Traveling On A Non Partner Airline

Tue Mar 27, 2007 1:51 am

Airlines in general offer challenges or comps if you have status on another airline - you'd have to call the frequent flyer service center for details. AA in general only does a challenge (unless say, you're United Global Services or some other big roller in which they'll give the comp I believe). UA matches up to Premier Executive, US matches to either Gold or Platinum, Continental matches to Platinum, Delta matches to Gold, not sure of US.

As for flashing your card on another airline that's not in an alliance with the airline you're elite on, you get nothing, and you shouldn't get squat. These programs are loyalty programs; you're not being loyal to the airline you're on only once a year; thus, you really don't deserve any benefits. When I fly US in May, I'm expecting nothing now that I'm without Star Alliance status. I expect to not have an elite security line waiting for me, I'm not expecting priority boarding, I'm not expecting a complimentary upgrade, etc. Basically, the only thing I have is the US Airways Elite phone number from when I was an elite, and if everything goes to plan (no major delays, etc.) I'm not planning on using it. US owes me squat - I took a total of 5 segments on Star Alliance last year, and accordingly, I lost my status.
 
jetdeltamsy
Posts: 2688
Joined: Tue Nov 14, 2000 11:51 am

Airliner Elite, Traveling On A Non Partner Airline

Tue Mar 27, 2007 1:55 am

Quoting HAMAD (Reply 6):
looking that you are a retired DL FA, i would like to tell that attitudes i have experienced like yours are exactly why i stopped flying delta 4 years ago despite me holding silver with them

that's probably for the best. The frequent flyer program has created an entitlement mentality that is out of control. we need to weed out the "give me, give me, give me" crowd and focus on those who give us the business that earns us a profit.

We knows who butters our bread, and its certainly not the top tier frequent flyers from non-partner airlines.
Tired of airline bankruptcies....EA/PA/TW and finally DL.
 
planegeek
Posts: 8
Joined: Fri Apr 15, 2005 11:24 am

Airliner Elite, Traveling On A Non Partner Airline

Tue Mar 27, 2007 2:44 am

Quoting Jetdeltamsy:

"that's probably for the best. The frequent flyer program has created an entitlement mentality that is out of control. we need to weed out the "give me, give me, give me" crowd and focus on those who give us the business that earns us a profit.

We knows who butters our bread, and its certainly not the top tier frequent flyers from non-partner airlines."

Jetdeltamsy, my grandmother used to say that if you find yourself in a hole, it's best to stop digging.
 
georgiaame
Posts: 951
Joined: Sat Aug 13, 2005 7:55 am

Airliner Elite, Traveling On A Non Partner Airline

Tue Mar 27, 2007 4:39 am

Quoting Jetdeltamsy (Reply 9):
We knows who butters our bread, and its certainly not the top tier frequent flyers from non-partner airlines.

Precisely the attitude of people on the ground that will keep you from getting that guy's business next time. I've never heard of Airline A honoring Airline B's elite passenger, and I wouldn't dream of asking United to honor my Skyteam Gold.
Just as I have no compunctions about using Alitalia's First Class Boarding (oxymoron?), or requesting a better seat with Continental. But a polite reply is better than a snarl.

Just remember, since we are mixing metaphors, if I normally eat butter on my bread, and you know it, and I ask you for a cracker, perhaps offering a little brie to with it might change my diet. Just a thought...
"Trust, but verify!" An old Russian proverb, quoted often by a modern American hero
 
abrelosojos
Posts: 4050
Joined: Sun May 29, 2005 6:48 am

Airliner Elite, Traveling On A Non Partner Airline

Tue Mar 27, 2007 4:54 am

Quoting Jetdeltamsy (Reply 9):
The frequent flyer program has created an entitlement mentality that is out of control.

= Same could be said for a lot of cabin crew ...

-A.
Live, and let live.
 
jetdeltamsy
Posts: 2688
Joined: Tue Nov 14, 2000 11:51 am

Airliner Elite, Traveling On A Non Partner Airline

Tue Mar 27, 2007 5:36 am

Quoting Abrelosojos (Reply 12):
Quoting Jetdeltamsy (Reply 9):
The frequent flyer program has created an entitlement mentality that is out of control.

= Same could be said for a lot of cabin crew ...

-A

Trust me, cabin crew have not adopted this mentality because of frequent flyer programs. It's the flying public who wants everything for nothing.

Quoting GeorgiaAME (Reply 11):
Quoting Jetdeltamsy (Reply 9):
We knows who butters our bread, and its certainly not the top tier frequent flyers from non-partner airlines.

Precisely the attitude of people on the ground that will keep you from getting that guy's business next time.

Airlines are in business to earn a profit, not make people feel good. And we treat our best customers VERY well.

You guys amaze me. If you buy your coffee at McDonald's every morning on the way to work, do you honestly think that Burger King down the road is going to give you a free refill? Come on, what is wrong with you guys?

They're called "loyalty schemes" for a reason. Any business that gives away its product is doomed. Rocket science, i realize, but it's the truth.

[Edited 2007-03-26 22:42:58]
Tired of airline bankruptcies....EA/PA/TW and finally DL.
 
MGASJO
Posts: 343
Joined: Sat Feb 12, 2005 9:37 am

Airliner Elite, Traveling On A Non Partner Airline

Tue Mar 27, 2007 11:55 am

Quoting Jetdeltamsy (Reply 5):
Well of course not. What a silly question.

People throw that at front line employees everyday..."I'm Platinum with such and such..." So???? You're not with us.

Go to the end of the line.

We are not to give away anything (upgrades, pre-boarding..etc) when a top tier frequent flyer from another airline flashes their shiny cards on us.
I normally challenge them to fly us regularly, take the challenge and become top tier with us.
You don't give away anything by being courteous to a frequent flyer from another airline, heck, they might like the service and switch to us (at least that's what I think). Unfortunately if they ever fly out of ORD and you're the one in front of them, they will wonder why in hell they chose to fly AA.
I've read a couple of your comments, and most of them are negative, patronizing and always refering to customers as "free-upgrade - pre-boarding - eager beings put in the world just to annoy you and put money in your pockets".
Chill man. 25 years in this business has surely taken the best of you.
Career change, anyone?
C208B
 
jetdeltamsy
Posts: 2688
Joined: Tue Nov 14, 2000 11:51 am

Airliner Elite, Traveling On A Non Partner Airline

Tue Mar 27, 2007 12:26 pm

Quoting MGASJO (Reply 14):
I've read a couple of your comments, and most of them are negative, patronizing and always refering to customers as "free-upgrade - pre-boarding - eager beings put in the world just to annoy you and put money in your pockets".

It is true that I have grown weary of the leaches that permeate our business. Somehow the airline industry does not hold itself to the same standard of other industries where one gets what one pays for. We have been so worried about losing marketshare that we have lost sight of what earns us a profit.

Being courteous to frequent flyers from non-partner airlines is a given. Of course you one would want to encourage them to patronize our company. But to expect preferential treatment over average folks is absurd. Like I said (if you were truely reading)...fly the miles, EARN the upgrades and enjoy the perks. Otherwise, stand aside while we reward those who enrich our company.

Quoting MGASJO (Reply 14):
Career change, anyone?

New career? No way. A different way of doing business for an industry that has lost nearly $100 billiion since 2001....you bet.

You don't get it at all.
Tired of airline bankruptcies....EA/PA/TW and finally DL.
 
hamad
Posts: 731
Joined: Mon Apr 03, 2000 6:29 am

Airliner Elite, Traveling On A Non Partner Airline

Tue Mar 27, 2007 1:45 pm

Jetdeltamsy,

as i notice that you are flaming the topic, where did i mention free upgrades? where did i mention free this and free that? it was a simple basic question that came out of curiosity that was based on a specific incident and it was IF airline B would honor something from airline A, thats it! all i expected was a "Yes" or a "NO" you are just making a big deal of nothing. I am gold on United, but.. when i buy coach, i expect to fly coach unless i use my miles or upgrade certificates, and if i don't want to use those, when i check in, i am offered an upgrade for a fee, which i gladly pay and take the upgrade! why are you looking at customers that they want a freebie? some would expect more frills offered, however, if explained to them nicely, and not looked down at them, people would understand that this doesn't happe. A lot of airline employees look at customers that they are cattle, and not customers who paid for their tickets. Yes, they might have paid for a very discounted ticket, but wasn't the airline that offered that cheap ticket? AND FOR A REASON?? for instance, look at the customer approaching the agent nicely asking "When do we board", the customer was not demanding, but look at the reaction of the agent "SIR, I WILL ANNOUNCE WHEN ITS TIME TO BOARD, THERE IS NO PRICE FOR BOARDING FIRST" or another customer approaching another agent :
"Hi, I was wondering if I me and my wife can get on an earlier flight"
"DID YOU CHECK BAGS?"
"Yes Ma'am"
"WELL I GUESS YOU ARE STUCK WITH WHAT YOU HAVE"

a lot of examples of poor attitude from agents if i keep going on. on the other hand there are very nice agents, who really like to help. yes, customers can be demanding, but as they always say "kill them with kindness"
i don't think that would hurt if every one adopted the "kindness" attitude. people would actually would want to fly back on the same airline
PHX - i miss spotting
 
airlineecon
Posts: 102
Joined: Sat Feb 24, 2007 4:22 am

Airliner Elite, Traveling On A Non Partner Airline

Tue Mar 27, 2007 2:33 pm

It makes a lot of business sense for an airline to grant elite status to an elite status member of another airline. From a business perspective any "customer appreciation" program is not a "thank you" for doing business with the merchant in the PAST. Its a cost effective way to lock someone into a higher price for FUTURE purchases.

Elite status proves that you fly an awful lot so any airline would be happy to have your future business. An airline has a lot to gain by granting a frequent traveler elite status even if he/she has never flown them before. And so what if the occasional customer does it as a one time scam to get an aisle seat near the front of the cabin, that has minimal cost to the airline.

Its analogous to credit card offers. For example Chase just gave me 20,000 miles even though I have never done business with them before. After being a "loyal" Citi card member for a year, my "thank you" was a $50 fee and 0 bonus miles.

That said, showing a card to a gate agent in the time pressed situation of loading an aircraft will not encourage that passenger to switch loyalty. Back of the line buddy!!!
 
jetdeltamsy
Posts: 2688
Joined: Tue Nov 14, 2000 11:51 am

Airliner Elite, Traveling On A Non Partner Airline

Wed Mar 28, 2007 1:29 am

Quoting AirlineEcon (Reply 17):
It makes a lot of business sense for an airline to grant elite status to an elite status member of another airline.

Couldn't agree with you more. But it must be done through the Frequent Flyer department. Agents at the gate cannot arbitrarily upgrade customers of other airlines.

Quoting HAMAD (Reply 16):
where did i mention free upgrades

Reply #14. You wrote the I had said that. I never did. Nowhere.

Quoting HAMAD (Reply 16):
you are just making a big deal of nothing.

Our companies are in a death spiral of losses. Even these carriers who have posted a profit last year will fail when oil goes much higher...and it will as sure as the sun rises in the east.

Quoting HAMAD (Reply 16):
i buy coach, i expect to fly coach unless i use my miles or upgrade certificates

Good job. That's right correct and clear thinking attitude. Unfortunately many of your counterparts do not think that way.

Quoting HAMAD (Reply 16):
some would expect more frills offered, however, if explained to them nicely, and not looked down at them, people would understand that this doesn't happe.

I never said it was appropriate to bite of someone's head if they asked for something they were not entitled to. "Nice" sells and anyone in this industry knows that. It's the "I'm Platinum" crowd that makes me sick....when they have that status with a competitor. You know...so what? If you're Platinum with, say United, go ask United to get you on one of their oversold flights. It ain't happening here.

Quoting HAMAD (Reply 16):
they might have paid for a very discounted ticket, but wasn't the airline that offered that cheap ticket?

On this we both agree. A ticket is a ticket and the price and service level have no correlation. All customers in that class are treated the same, witht the same perks as well as restrictions.

I don't mean to flame anyone. It it irritating when people who work outside this business think A) they know how to run it better than we do, and B) they should receive everything free because airlines should give away whatever they have to keep the customer smiling.

People expect to be put in first class for many reasons. When their flight is cancelled due to weather, they expect to ride up front on the next flight (you pay for coach, you ride in coach) If there are no seats in coach but there are seats in first class to protect these people, we usually overbook coach to accomodate them in the class of service that they paid. The gate determines who gets the free upgrades when they actually fly.

But to think that someone who is the best customer of another airline should enjoy any perks whatsoever with us is ludicris.

So to answer your question, as you requested, I say "NO".
Tired of airline bankruptcies....EA/PA/TW and finally DL.
 
hamad
Posts: 731
Joined: Mon Apr 03, 2000 6:29 am

Airliner Elite, Traveling On A Non Partner Airline

Wed Mar 28, 2007 2:15 am

jetdeltamsy

now you sound more like a reasonable person. i do understand the frustration from demanding customers, and trust me, i know how annoying that can be. but on the other hand, there are a lot of wonderful customers.
PHX - i miss spotting
 
CBERFlyer
Posts: 107
Joined: Thu Mar 24, 2005 3:27 am

Airliner Elite, Traveling On A Non Partner Airline

Wed Mar 28, 2007 3:10 am

A few years back Frontier actually ran a publicly-announced promotion for its EarlyReturns program, where any person with elite status on any other airline could get elite status on F9 before even taking a single flight on F9. This was a terrific incentive to get business flyers to try out F9, probably with minimal cost to the company. I had a few friends and family who were pleasantly surprised by this, and took advantage of it.

Granted, F9 does not offer many of the perks that a large legacy carrier might, with a just single class of service and no huge global alliance. However, it would still seem to generate lots of goodwill with potentially lucrative customers. I wonder if they still offer this today, just not in a widely-announced fashion. I'll ask them out of curiousity when I fly them next week (I'm already a Summit member with them). Come to think of it, I'll also have to ask UA, since I've been flying them a bit recently too... it'd be nice if they offered to give me elite status based upon my status with F9! I'm a weekly commuter between DEN and DCA (or BWI or IAD if it is LOTS cheaper), generally using F9 or UA depending upon price since it is out of my own pocket.
 
hamad
Posts: 731
Joined: Mon Apr 03, 2000 6:29 am

Airliner Elite, Traveling On A Non Partner Airline

Wed Mar 28, 2007 1:15 pm

i know that united will match delta, just call them to do the paper work. i don't know about frontier
PHX - i miss spotting
 
itsnotfinals
Posts: 1573
Joined: Sun Mar 04, 2007 8:51 am

Airliner Elite, Traveling On A Non Partner Airline

Wed Mar 28, 2007 1:35 pm

Quoting HAMAD (Reply 21):
i know that united will match delta, just call them to do the paper work. i don't know about frontier

I did this 2 years ago and F9 gave me status from Delta Gold to F9 Ascent.

Quoting CBERFlyer (Reply 20):
Granted, F9 does not offer many of the perks that a large legacy carrier might, with a just single class of service and no huge global alliance. However, it would still seem to generate lots of goodwill with potentially lucrative customers. I wonder if they still offer this today, just not in a widely-announced fashion. I'll ask them out of curiousity when I fly them next week (I'm already a Summit

F9 gives Summit members (highest level , equivalent to gold on most carriers) free direct TV free, free alcoholic beverages, prefferred seating, dedicated check in, priority boarding, and most importantly the ability for confirmed standby the day of travel for outbound and day BEFORE , OF or AFER for return for no charge.

it is a really good program and their staff is excellent.
Speedbird 178 Heavy, FINAL runway 27L
 
CBERFlyer
Posts: 107
Joined: Thu Mar 24, 2005 3:27 am

Airliner Elite, Traveling On A Non Partner Airline

Thu Mar 29, 2007 2:10 am

Quoting Itsnotfinals (Reply 22):
F9 gives Summit members (highest level , equivalent to gold on most carriers) free direct TV free, free alcoholic beverages, prefferred seating, dedicated check in, priority boarding, and most importantly the ability for confirmed standby the day of travel for outbound and day BEFORE , OF or AFER for return for no charge.

it is a really good program and their staff is excellent.

Believe me, I know... I'm a Summit member now, and take advantage of these benefits frequently. Especially the confirmed standby and waiver of change fees for flights the day before or after originally booked! (And the red wine they serve isn't total rot-gut, either. Not French burgundy by any stretch of the imagination, but drinkable nonetheless.)  Smile

As a side note, I sent UA Mileage Plus a note yesterday via their Web site, requesting upgrade to Premier status, even though I haven't quite yet earned 25K miles this year (I'm on track to do so in June, though). I also mentioned that I'm a current F9 Summit member. I haven't yet heard back from them... we'll see what they say!

Who is online

Users browsing this forum: angusjt, Baidu [Spider], Bing [Bot], deltal1011man, dk44, DougS, kaitak, KarelXWB, LamboAston, Mani87, Mumrik, rebr, sdbelgium, shengzhurou, SomebodyInTLS, ty97, VS4ever and 203 guests