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2007 An No Internet Access On Airplanes

Sat Apr 14, 2007 11:15 pm

It's 2007 and you would think we would be able to access Internet on our flights. I know there are systems out there and airlines could probably profit from charging passengers. Any US airline has plans to offer wifi service?
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RE: 2007 An No Internet Access On Airplanes

Sat Apr 14, 2007 11:48 pm

Boeing shut down their Connexion system before christmas due to lack of interest from airlines.
Airlines such as SQ, SK, LH and NH has the systems installed on aircraft but can't use them anymore.

From the Connexion home page:

On August 17, 2006, the Boeing Company announced that after a detailed analysis of the Connexion by Boeing business, the company has decided to exit the high-speed broadband communications connectivity market. Boeing is now working with its customers to facilitate an orderly phase out of the Connexion by Boeing service. Passengers traveling on Internet-equipped flights will be able to use the service until it is phased out which will occur between now and the end of the year, depending on the airline.

Why are you shutting down?
Although the product works well and customers who have used it have a high regard for the service, the global market for the service has not developed satisfactorily and the company has decided to discontinue offering the service.
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RE: 2007 An No Internet Access On Airplanes

Sun Apr 15, 2007 12:10 am

I personally think that while the service is viable, the customers that would potentially use such a system would rather spend that time in flight not really worrying about doing any work or if they do some work while in flight, they want to be in a "bubble of seclusion" so that their office cannot reach them until they get to their destination. Inflight internet for the most part is directed towards the business traveler. One of the reasons why inflight internet access hasn't done too well is the expense of such a service. You think some hotels rip people off to use the hotel's wi-fi or high-speed connections, those rates are down right cheap in comparison to what the airlines charged (In many cases the price for either service is the same but when you factor in the time you get to use the service, the airline price is more expensive per minute). I think the general consensus (even with leisure travelers) is that "I'm traveling, I don't want to be bothered by things back home or at the office while I'm flying". Someone traveling on vacation probably would rather wait until they go to their destination (or until they got back from vacation) before checking their email. With airline IFE systems getting more of and more packed with bells and whistles, internet access is probably a ways away from being a standard feature in the majority of airlines' IFE systems. While the Internet has become almost fully ingrained into everyday life, there will still be situations and times where it won't be fully part of an experience.
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RE: 2007 An No Internet Access On Airplanes

Sun Apr 15, 2007 12:18 am

This is likely to start becoming available in the next year on domestic US flights, using a radio-based system rather than satellite. There was a recent press release from Continental saying that they would be introducing it at some point in the future.

The advantage of this is that the costs for deployment and support will be far less than the satellite system used by Connexion so this should make it easier to adopt on a larger number of aircraft. Will be interesting to see how the pricing structures look like.

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