Steelhead
Posts: 203
Joined: Wed Nov 16, 2005 3:04 am

Flyglobespan At Hamilton (YHM)

Sat May 12, 2007 3:19 am

The situation with the new GSM flights at YHM is becoming worse.
Todays arrivals are more than 5 and 11 hrs. late
(in fact today's 4 p.m. arrival will be tomorrow at 3,20 a.m instead)
One of last nights flights left today at around 11.a.m.
(finally good for pictures). Every flight is late mostly between 3 and 6 hrs.

Any information what the problem is and how they plan to fix it?

If they continue this way I see huge problems coming for the operation.
 
wingflaps
Posts: 41
Joined: Sat Feb 26, 2005 8:06 am

RE: Flyglobespan At Hamilton (YHM)

Sat May 12, 2007 6:36 pm

I hope they do as I am booked to fly with them to YHM in August. It would seem if things get behind schedule they should drop Stansted and fly or bus people to the regional airport. That would save 3 hours or so. I can imagine that the immigration and customs officers at YHM weren't too amused staying up until 4am today.
 
Comeflywithme
Posts: 249
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RE: Flyglobespan At Hamilton (YHM)

Sun May 13, 2007 12:46 am

Gross incompetency by management - too many routes not enough aircraft.
 
deltairlines
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RE: Flyglobespan At Hamilton (YHM)

Sun May 13, 2007 12:51 am

I wonder how this will affect the upcoming BOS and JFK services...I'm looking forward to seeing European 737s at US Airports, but I won't go out at 3 a.m. to see them...
 
bmi330
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RE: Flyglobespan At Hamilton (YHM)

Sun May 13, 2007 1:19 am

hopefully things will improve when they get the 763's in but this is bad GSM are destroying them self's they should have been less gready and kept there operations to Scotland and STN to start with and not leadt out there own 763 the AI.
 
jmc757
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RE: Flyglobespan At Hamilton (YHM)

Sun May 13, 2007 1:22 am

Quoting STEELHEAD (Thread starter):
Any information what the problem is and how they plan to fix it?

Completely overstretched fleet. They have ambitiously launched a huge long haul programme and don't have the aircraft to operate it. Friday's SFB-GLA scheduled arrival 11:00 Friday actually landed at 13:30 Saturday, its not just YHM that is suffering. Their 2 own 767s are on lease to Air India, so they are leasing in 2 767s from Neos to cover. They are also leasing 757s from Icelandair to help provide extra capacity. Trouble is they are operating so tightly that when anything goes wrong it throws the whole long haul programme up in the air. Last weekend was very bad, this weekend isn't any better. Hope they get their house in order soon.
 
multimark
Posts: 411
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RE: Flyglobespan At Hamilton (YHM)

Sun May 13, 2007 4:06 am

Never has "you get what you pay for" been more true!
 
gooner
Posts: 105
Joined: Mon Mar 27, 2006 7:34 am

RE: Flyglobespan At Hamilton (YHM)

Sun May 13, 2007 8:42 am

Just a note to say ive already jumped ship
I had originally booked a flight with GSM for a flight from MAN to YHM in August . Ive now cancelled .Ive now re-booked with TCX to YYZ .I would rather be stuck in a bit of traffic on the QEW than sat on my arse in the departure lounge in MAN
Congratulations GSM this is one customer you have lost
 
YHMYYZspotter
Posts: 193
Joined: Thu Sep 07, 2006 1:06 am

RE: Flyglobespan At Hamilton (YHM)

Sun May 13, 2007 9:54 am

Quoting Gooner (Reply 7):
Just a note to say ive already jumped ship
I had originally booked a flight with GSM for a flight from MAN to YHM in August . Ive now cancelled .Ive now re-booked with TCX to YYZ .I would rather be stuck in a bit of traffic on the QEW than sat on my arse in the departure lounge in MAN
Congratulations GSM this is one customer you have lost

How much more was the flight compared to Flyglobespan? I got a round trip flight for $388 Canadian on flyglobespan. I think I would gladly sit in a terminal for an extra few hours than dish out another $600 at least.
 
fly2yyz
Posts: 643
Joined: Mon Jan 09, 2006 3:45 pm

RE: Flyglobespan At Hamilton (YHM)

Sun May 13, 2007 10:09 am

Quoting YHMYYZspotter (Reply 8):

How much more was the flight compared to Flyglobespan? I got a round trip flight for $388 Canadian on flyglobespan. I think I would gladly sit in a terminal for an extra few hours than dish out another $600 at least.

But I think he's making the point that his time is valuable. He doesn't want to be sitting around waiting, and well to be waiting around MAN yeah.... personally I just want to get through security and on that bus to the plane (if its on a remote stand). Though $388 is certainly a great price, sure hope they fix their sched. Why not just cancel one flight so that they can reset their network, or are their planes running that constantly?!
 
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longhauler
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RE: Flyglobespan At Hamilton (YHM)

Sun May 13, 2007 10:47 am

I live in the Hamilton area, and Flyglobespan is already becoming the butt of "bad reliability" jokes. It sure doesn't take much ... or long.
Just because I stopped arguing, doesn't mean I think you are right. It just means I gave up!
 
avrocomet
Posts: 17
Joined: Wed Mar 21, 2007 5:04 am

RE: Flyglobespan At Hamilton (YHM)

Sun May 13, 2007 10:55 am

Quoting Wingflaps (Reply 1):

Well the way I see it, at the rate they are going you need to compound the delays. That would probably mean your flight is delayed until September. ;(
 
egnr
Posts: 408
Joined: Sat Feb 07, 2004 8:31 am

RE: Flyglobespan At Hamilton (YHM)

Sun May 13, 2007 11:09 am

History repeating itself with Globespan? This is starting to look disturbingly similar to how Globespan managed to kill off Excalibur Airways when it took them over, and decided to change it from a successful short-haul airline (operating A320s) to their own longhaul airline operating a leased, unreliable DC10...


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Photo © Colin Parker

7late7, A3latey, Sukhoi Superlate... what's going on?
 
jmc757
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RE: Flyglobespan At Hamilton (YHM)

Sun May 13, 2007 8:06 pm

Quoting EGNR (Reply 12):
This is starting to look disturbingly similar to how Globespan managed to kill off Excalibur Airways when it took them over, and decided to change it from a successful short-haul airline (operating A320s) to their own longhaul airline operating a leased, unreliable DC10...

Indeed its strikingly similar.

Globespan purchased Excalibur in November 1995, and immediately launched charter flights to Florida starting in May. To be fair to them, they were in the process of acquiring 2 DC10s in time, but that all fell through, leaving them with a programme starting in May but no aircraft. The flights actually started without any Excalibur aircraft, all were subchartred to Lauda Air, Tower Air and Laker. Eventually by mid May they managed to lease "that" DC10 registered in Antigua. The rest is history.

What is interesting is that at the time Excalibur folded in the June, they only had the leased DC10 and none of their own. However, Globespan had taken contracts for a third and fourth long haul aircraft which would have started in the winter 1996/7 season in November. I do wonder what would have happened if they had made it that far?

It staggers me that Globespan, bearing in mind that history in their own company, leased their 767s to india knowing full well how much long haul work they had coming up. I hope they get things sorted out before the summer gets in to full swing, they could be a great operator...

[Edited 2007-05-13 13:08:02]
 
RickYHM
Posts: 124
Joined: Tue Jun 29, 2004 1:55 am

RE: Flyglobespan At Hamilton (YHM)

Sun May 13, 2007 9:00 pm

I work in the travel industry and the only people that are aware of flyglobespan's delays are A.Neters and a few travel industry people. Most travel agents and 99.9% of the public don't have a clue. All most people care about is the low price including the fare, parking cost, drive time and distance etc. and that they don't have to go through YYZ.
 
jmc757
Posts: 1205
Joined: Thu Mar 09, 2000 3:36 am

RE: Flyglobespan At Hamilton (YHM)

Sun May 13, 2007 9:31 pm

Quoting RickYHM (Reply 14):
I work in the travel industry and the only people that are aware of flyglobespan's delays are A.Neters and a few travel industry people. Most travel agents and 99.9% of the public don't have a clue. All most people care about is the low price including the fare, parking cost, drive time and distance etc. and that they don't have to go through YYZ.

True, however if it carries on that way the word will spread. I've already seen on a few forums (not aviation related) people commentining, worrying, and asking about flyglobespan. Another issue is the press. In the UK it is certainly not uncommon for things like this to hit the newspapers. Last year Scotland had Air Scotland chaos, and that featured in the the newspapers a few times over the summer, so the Scottish press are certainly up for it...
 
egnr
Posts: 408
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RE: Flyglobespan At Hamilton (YHM)

Mon May 14, 2007 12:16 am

Globespan's delays have already featured in the Canadian press: link
7late7, A3latey, Sukhoi Superlate... what's going on?
 
BestWestern
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RE: Flyglobespan At Hamilton (YHM)

Mon May 14, 2007 3:25 am

Ive noticed all the Dublin Hamilton flights have been running 6-8 hours late at present. This is not the way to build repeat custom, at any price.
You are 100 times more likely to catch a cold on a flight than an average person!
 
YHMYYZspotter
Posts: 193
Joined: Thu Sep 07, 2006 1:06 am

RE: Flyglobespan At Hamilton (YHM)

Mon May 14, 2007 4:30 am

Is there an end in sight? I am flying on June 25th with them. Are they expecting more planes soon? I noticed than none of their flights are cancelled. Just delayed by a lot. Anyone with some inside Flyglobespan knowledge know anything?
 
GCDEG
Posts: 317
Joined: Wed Jan 25, 2006 3:42 am

RE: Flyglobespan At Hamilton (YHM)

Mon May 14, 2007 4:54 am

Quoting YHMYYZspotter (Reply 18):
Are they expecting more planes soon?



Quoting YHMYYZspotter (Reply 18):
Anyone with some inside Flyglobespan knowledge know anything?

The Neos 767's are due in very soon which should help ease things a bit and hopefully get things back on track. Not sure about the whereabouts of TF-FIT, the other Icelandair 757 but it should be in service very soon as well.

Nick
The best thing invented - Winglets!
 
tsl1011
Posts: 64
Joined: Thu Jan 01, 2004 9:11 am

RE: Flyglobespan At Hamilton (YHM)

Mon May 14, 2007 5:58 am

Quoting EGNR (Reply 16):
Globespan's delays have already featured in the Canadian press: link

According to a local aviation forum, the Friday morning departure attempt from Vancouver turned around and returned to the terminal after someone realized that the crew would be way over their maximum duty hours before they could complete the flight. I'm not surprised that nobody told the passengers - this seems really incompetent on the part of scheduling!
I know the flight was (hugely) delayed, but for flights this long don't most airlines have a different crew flying the return flights than flew the outbound legs?
 
gooner
Posts: 105
Joined: Mon Mar 27, 2006 7:34 am

RE: Flyglobespan At Hamilton (YHM)

Mon May 14, 2007 6:00 am

To YHMYYZ spotter reply8
The fare with GSM MAN-YHM on the dates i'm travelling is £316.The fare with TCX flying the same dates MAN-YYZ is £296
 
gkirk
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Joined: Thu Jun 15, 2000 3:29 am

RE: Flyglobespan At Hamilton (YHM)

Mon May 14, 2007 6:07 am

Quoting STEELHEAD (Thread starter):
Any information what the problem is and how they plan to fix it?

Flying to wrong airport, with not enough planes.
When you hear the noise of the Tartan Army Boys, we'll be coming down the road!
 
gilesdavies
Posts: 2267
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RE: Flyglobespan At Hamilton (YHM)

Mon May 14, 2007 7:41 am

If you think it is only us A.netters talking about the delays - think again...

This is on the SkyTrax website, where passengers give opinions of their flights - http://www.airlinequality.com/Forum/flygspan.htm

Here is sample of some of the responses:

"...Since we booked they have added a stop in Belfast, changed the plane size, changed te pre-booked seats we had from 2x2 to 1x3 and a single seat, added a stop in Bangor for re- fuelling and 4 hours extra on the flight time..."

"Hamilton-Manchester. 3.5 hours late taking off - little communication. Check in at Hamilton hectic, no premium check-in line, pre-booked seat info not available to desk clerk, therefore seats reallocated and at times double-booked! Once on board. sat on tarmac for ages..."

"Absolutely disgraceful. They don't care. Icelandic staff on flight from Hamilton Ontario to Glasgow were professional and great. After a 4.5 hour delay we also got a surprise visit to Gatwick and a 2.5 hour stop over on the tarmac..."

"YYZ-Man Return. Flight delayed by 14 hours without explanation. Check in took nearly 1.5 hours. Booked economy, but got prison class. Old, tired plane, safety questionable. Horrible, overpriced food and drink. Can't even buy a blanket or pillow. Video monitors and head phones not working. Crew couldn't care less. Yes, I saved $500 flying this airline. But because of the delay, missed my onwards connection, and had to buy a new ticket on the spot for 250 Pounds (over $600 CAD). What's the point. Never Again! These idiots should have just stayed a tour agency, and left the flying to someone else. "


All those responses are from passengers in the last few days! You couldn't even make them up if you tried!

[Edited 2007-05-14 00:44:32]
 
fly_yhm
Posts: 1647
Joined: Fri Dec 01, 2000 1:12 pm

RE: Flyglobespan At Hamilton (YHM)

Mon May 14, 2007 8:14 am

They are does to be getting anothere 757 from Icelandair on the 21st of May I hope this will help as weel. I agree with what someone up top said that they should cancel a flight and try to use that to catch everything up.

Lets just say thats GSM was to go under having the bookings they have seen on these flights into YHM would it be possible that another carrier would give it a try, lets say one that has the fleet to handle it.
Where will you spend eternity? He,s more real then you think!!!!!
 
windowplease
Posts: 38
Joined: Thu May 03, 2007 2:12 am

RE: Flyglobespan At Hamilton (YHM)

Mon May 14, 2007 8:34 am

Jeez - those posts make the comments about Ryanair look positive. Never thought any airline could manage that!
 
BestWestern
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RE: Flyglobespan At Hamilton (YHM)

Mon May 14, 2007 11:04 pm

I just hope that Globespan have the resources to pay for all these last minute lease-in's...

Quoting Windowplease (Reply 25):
those posts make the comments about Ryanair look positive

Ryanair is a professionally run mature airline. Globespan is suffering major teething pains because they decided to sell flights they didnt have aircraft from. How Dumb.
You are 100 times more likely to catch a cold on a flight than an average person!
 
Carfield
Posts: 2025
Joined: Fri Dec 19, 2003 5:49 pm

RE: Flyglobespan At Hamilton (YHM)

Tue May 15, 2007 12:49 am

Wow I am now concerned about my inaugural flight on May 25 from JFK to LPL... better think of an alternative plan to get to Liverpool/Manchester...

Adrian
 
jmc757
Posts: 1205
Joined: Thu Mar 09, 2000 3:36 am

RE: Flyglobespan At Hamilton (YHM)

Tue May 15, 2007 1:16 am

Help is on the way guys!

http://www.skyliner-aviation.de/viewphoto.main?LC=nav2&picid=3780

Apparently a second 757 from Icelandiar coming soon, and the 2nd Neos 767 should be in by the end of May. Hopefully they will be able to sort things out with the extra aircraft.
 
multimark
Posts: 411
Joined: Sat Jul 29, 2006 1:53 pm

RE: Flyglobespan At Hamilton (YHM)

Tue May 15, 2007 3:37 am

Quoting Tsl1011 (Reply 20):
According to a local aviation forum, the Friday morning departure attempt from Vancouver turned around and returned to the terminal after someone realized that the crew would be way over their maximum duty hours before they could complete the flight. I'm not surprised that nobody told the passengers - this seems really incompetent on the part of scheduling!

Thats really inexcusable, and raises doubts in my mind about their record-keeping, and possibly safety.
 
BHD
Posts: 183
Joined: Mon Nov 21, 2005 10:42 pm

RE: Flyglobespan At Hamilton (YHM)

Tue May 15, 2007 7:00 pm

Quoting Jmc757 (Reply 28):

Are the first leased 757 and 767 already in service?

Woody
 
fly_yhm
Posts: 1647
Joined: Fri Dec 01, 2000 1:12 pm

RE: Flyglobespan At Hamilton (YHM)

Tue May 15, 2007 7:39 pm

Quoting BHD (Reply 30):
Are the first leased 757 and 767 already in service?

The 757 is not sure aobut the 767.
Where will you spend eternity? He,s more real then you think!!!!!
 
jmc757
Posts: 1205
Joined: Thu Mar 09, 2000 3:36 am

RE: Flyglobespan At Hamilton (YHM)

Tue May 15, 2007 7:57 pm

Quoting BHD (Reply 30):
Are the first leased 757 and 767 already in service?

The Neos 767 is apparently operating the GSM725/825 Glasgow-Belfast-Sanford now.
 
YHMYYZspotter
Posts: 193
Joined: Thu Sep 07, 2006 1:06 am

RE: Flyglobespan At Hamilton (YHM)

Tue May 15, 2007 9:07 pm

I hope they can get their act together. I would love to see this cheap airline stay in YHM for a long time and be very successful. Hamilton airport is such a breeze to navigate, check-in and claim baggage. Plus it's 10 minutes away from my house. I guess only time will tell.
 
BHD
Posts: 183
Joined: Mon Nov 21, 2005 10:42 pm

RE: Flyglobespan At Hamilton (YHM)

Tue May 15, 2007 9:33 pm

Quoting Jmc757 (Reply 32):
The Neos 767 is apparently operating the GSM725/825 Glasgow-Belfast-Sanford now

Thanks Jmc757....

Does this mean that their own 767 that they were using until the Neos a/c arrived has now went to Air India?

Woody
 
GCDEG
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RE: Flyglobespan At Hamilton (YHM)

Tue May 15, 2007 9:37 pm

Quoting BHD (Reply 34):
Does this mean that their own 767 that they were using until the Neos a/c arrived has now went to Air India?

That is correct - G-CEFG is away to Bombay.

Woody - have heard the Neos aircraft is quite nice inside so hopefully you'll have a nice trip with us when you fly.

Nick
The best thing invented - Winglets!
 
BHD
Posts: 183
Joined: Mon Nov 21, 2005 10:42 pm

RE: Flyglobespan At Hamilton (YHM)

Tue May 15, 2007 9:39 pm

Quoting GCDEG (Reply 35):

Excellent, thanks once again Nick - amazing how quickly the two aircraft were turned around. No time wasted here.

Thanks
Woody
 
OceansWorld
Posts: 828
Joined: Mon Mar 12, 2007 8:00 am

RE: Flyglobespan At Hamilton (YHM)

Wed May 16, 2007 7:05 am

Quoting GCDEG (Reply 19):
The Neos 767's are due in very soon which should help ease things a bit and hopefully get things back on track.



Quoting Jmc757 (Reply 32):
The Neos 767 is apparently operating the GSM725/825 Glasgow-Belfast-Sanford now.

Here's a photo of EI-DMJ at GLA.


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gkirk
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Joined: Thu Jun 15, 2000 3:29 am

RE: Flyglobespan At Hamilton (YHM)

Wed May 16, 2007 7:43 am

Quoting GCDEG (Reply 35):
That is correct - G-CEFG is away to Bombay.

There's the problem straight away...
When you hear the noise of the Tartan Army Boys, we'll be coming down the road!
 
BHD
Posts: 183
Joined: Mon Nov 21, 2005 10:42 pm

RE: Flyglobespan At Hamilton (YHM)

Wed May 16, 2007 5:16 pm

Quoting GCDEG (Reply 35):
Woody - have heard the Neos aircraft is quite nice inside so hopefully you'll have a nice trip with us when you fly.

Nick, just one more question. Are you aware of the pitch in prem econ and business? Do business have full recline?

Thanks
Woody
 
cornish
Posts: 7651
Joined: Fri Feb 18, 2005 8:05 pm

RE: Flyglobespan At Hamilton (YHM)

Wed May 16, 2007 7:38 pm

Quoting BestWestern (Reply 26):
just hope that Globespan have the resources to pay for all these last minute lease-in's...

and continue to find enough one-time only customers to make up for those that won't come back a second time.


Changing a LCC short haul model by adding a long haul component is risky enough for any airline, but clearly this is a lesson in how NOT to do it. I have to be honest, unless things don't improve quickly the damage will be done and Globespan will go the way of so many airline failures in the past thanks to incompetent management decisions.

It will be interesting to see how Zoom UK builds their long haul ops out of the UK in comparison......
Just when I thought I could see light at the end of the tunnel, it was some B*****d with a torch bringing me more work
 
BHD
Posts: 183
Joined: Mon Nov 21, 2005 10:42 pm

RE: Flyglobespan At Hamilton (YHM)

Wed May 23, 2007 9:22 pm

According to Jethros, GSM now have the two B767s in their fleet - can this be confirmed by anyone? How come the GLA/BFS-SFB was operating then by a 757 yesterday if so?

Thanks
 
GCDEG
Posts: 317
Joined: Wed Jan 25, 2006 3:42 am

RE: Flyglobespan At Hamilton (YHM)

Wed May 23, 2007 10:08 pm

Quoting BHD (Reply 39):
Are you aware of the pitch in prem econ and business?

I don't know the exact seat pitch sorry but from what I understand it is similar to G-CEFG and G-CDPT.

Quoting BHD (Reply 39):
Do business have full recline?

Business class is pretty much like G-CDPT and G-CEFG too with nearly lie flat seats (apart from one row)

Quoting BHD (Reply 41):
According to Jethros, GSM now have the two B767s in their fleet - can this be confirmed by anyone? How come the GLA/BFS-SFB was operating then by a 757 yesterday if so?

The 767 operating at the moment is EI-DMJ. The other one EI-DOF hasn't arrived yet but will be here soon hence the 757 operating to SFB.

Nick
The best thing invented - Winglets!
 
BHD
Posts: 183
Joined: Mon Nov 21, 2005 10:42 pm

RE: Flyglobespan At Hamilton (YHM)

Wed May 23, 2007 10:21 pm

Quoting GCDEG (Reply 42):
The 767 operating at the moment is EI-DMJ. The other one EI-DOF hasn't arrived yet but will be here soon hence the 757 operating to SFB.

Thanks Nick - Jethors has the date as May 07, which, as i was only quickly glancing over the details, i misread as 7th May instead of the intended May 2007. Thanks for clarifying about the interiors of the leased 767s as well. It seems as well that GSM seems to have gotten on top of things in Hamilton which is good as well.

Woody
 
YHMYYZspotter
Posts: 193
Joined: Thu Sep 07, 2006 1:06 am

RE: Flyglobespan At Hamilton (YHM)

Thu May 24, 2007 1:21 pm

Quoting BHD (Reply 43):
It seems as well that GSM seems to have gotten on top of things in Hamilton which is good as well.

I agree, I check almost every day and there are barely delays. Seems like they have everything under control. Are they still expecting more planes?
 
BHD
Posts: 183
Joined: Mon Nov 21, 2005 10:42 pm

RE: Flyglobespan At Hamilton (YHM)

Thu May 24, 2007 5:43 pm

Quoting YHMYYZspotter (Reply 44):
Are they still expecting more planes?

Other than the other 767 from Neos? I'm not sure, as both 757s from Icelandair are now in service as far as i know. I think there are plans to get one more 767, but not until August, and not sure from where. Interestingly, i read on a pax review site yesterday that the paz wasn't very happy with the service from the Italian staff on the leased 767. Shame for GSM to pull themslves out of the mud so to speak to have further issues for travel to moan about.

Woody
 
BHD
Posts: 183
Joined: Mon Nov 21, 2005 10:42 pm

RE: Flyglobespan At Hamilton (YHM)

Sun May 27, 2007 6:44 pm

GSM have changed their long haul product that will be offered from November, presumably due to the return of their own 767s from Air India. There will now only be two classes, economy and business. Economy will operate as a normal economy will full drinks and meal service offered. Interesting move away from the low cost model they were operating long haul - passengers maybe not to happy going without food for 8 hours i guess as expecting it to be free.

www.flyglobespan.com

Woody
 
by738
Posts: 2408
Joined: Wed Sep 20, 2000 7:59 am

RE: Flyglobespan At Hamilton (YHM)

Mon May 28, 2007 12:27 am

2nd Neos 767-300 now in service. First 767 EI-DMJ damaged by airstairs at MAN
 
BHD
Posts: 183
Joined: Mon Nov 21, 2005 10:42 pm

RE: Flyglobespan At Hamilton (YHM)

Mon May 28, 2007 8:06 am

Quoting BY738 (Reply 47):
First 767 EI-DMJ damaged by airstairs at MAN

Badly? Will it be out of service for long?

Thanks
Woody
 
by738
Posts: 2408
Joined: Wed Sep 20, 2000 7:59 am

RE: Flyglobespan At Hamilton (YHM)

Mon May 28, 2007 10:34 pm

No was back in Glasgow later

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