gh123
Posts: 645
Joined: Sun Aug 27, 2006 10:09 pm

Delta - Why So Long To Dim Lights On Red Eye?

Fri May 25, 2007 10:31 am

I have just returned from a trip to Buenos Aires and I was booked on Delta, from Atlanta.

So after the meal service has been served, why do they wait so long (for about an hour or so) to dim the lights in the cabin so people can 'kick back' and have a sleep.

This happened on both flights ATL - EZE - ATL.

I was not impressed.

[Edited 2007-05-25 03:35:43]
 
DL WIDGET HEAD
Posts: 1469
Joined: Wed Apr 12, 2000 8:18 am

RE: Delta - Why So Long To Dim Lights On Red Eye?

Fri May 25, 2007 10:35 am

Presumably to serve food and drinks...geez.
 
gh123
Posts: 645
Joined: Sun Aug 27, 2006 10:09 pm

RE: Delta - Why So Long To Dim Lights On Red Eye?

Fri May 25, 2007 10:36 am

Quoting DL Widget Head (Reply 1):
Presumably to serve food and drinks...geez.

If you actually read the thread starter - I said AFTER!
 
DL WIDGET HEAD
Posts: 1469
Joined: Wed Apr 12, 2000 8:18 am

RE: Delta - Why So Long To Dim Lights On Red Eye?

Fri May 25, 2007 10:42 am

Quoting Gh123 (Reply 2):
If you actually read the thread starter - I said AFTER!

Clean up, duty free, drinks for other customers, handing out customs forms, etc...It's hard to please very picayune people such as yourself. I assure you, there was no conspiracy involved to rob you of sleep.
 
rafflesking
Posts: 124
Joined: Thu Mar 15, 2007 10:08 am

RE: Delta - Why So Long To Dim Lights On Red Eye?

Fri May 25, 2007 12:48 pm

Having a bad day there, DL Widget Head?

Gh123 - I can sympathize - I've noticed this on DL and US transatlantic flights. I frequently travel SQ and they shut off the lights shortly after meal service. Granted they keep duty free open for a much longer time period and the ratio of attendants to passengers in biz is much higher so clean-up is in a snap.
 
DL WIDGET HEAD
Posts: 1469
Joined: Wed Apr 12, 2000 8:18 am

RE: Delta - Why So Long To Dim Lights On Red Eye?

Fri May 25, 2007 1:00 pm

Quoting Rafflesking (Reply 4):
Having a bad day there, DL Widget Head?

Not at all...I think it's a rather nit picky comment that I felt like addressing.
 
Mir
Posts: 19108
Joined: Mon Jan 05, 2004 3:55 am

RE: Delta - Why So Long To Dim Lights On Red Eye?

Fri May 25, 2007 1:09 pm

Quoting DL Widget Head (Reply 3):
Clean up, duty free, drinks for other customers, handing out customs forms, etc...

Gh123, were any of these things going on? And do you mean an hour after dinner was served, or an hour after dinner had been cleaned up? And were the lights on full, or did they have them on at a lower level?

Quoting DL Widget Head (Reply 5):
I think it's a rather nit picky comment

Not really - I'd wonder about it myself on an overnight flight. People tend to want to sleep on those. If there was something that the crew was doing, then no problem. But if not, then the lights really should go off.

-Mir
7 billion, one nation, imagination...it's a beautiful day
 
S12PPL
Posts: 3603
Joined: Wed Mar 17, 2004 5:26 am

RE: Delta - Why So Long To Dim Lights On Red Eye?

Fri May 25, 2007 1:11 pm

Quoting Gh123 (Reply 2):
If you actually read the thread starter - I said AFTER!

Ever hear of eye shades? Take some on board, and you won't be bothered by light...
Next Flights: 12/31 AS804 PDX-MCO 2/3 AS19 MCO-SEA QX2545 SEA-PDX
 
DL WIDGET HEAD
Posts: 1469
Joined: Wed Apr 12, 2000 8:18 am

RE: Delta - Why So Long To Dim Lights On Red Eye?

Fri May 25, 2007 1:14 pm

Quoting Mir (Reply 6):
If there was something that the crew was doing, then no problem. But if not, then the lights really should go off.

Gee, no kidding...is that what's supposed to happen on a night flight? OBVIOUSLY, the crew was still doing something that REQUIRED the lights to be on. They know full well that everyone wants to sleep on long haul night flights and it's just about their top priority to get the lights off ASAP.

[Edited 2007-05-25 06:15:58]
 
User avatar
EA CO AS
Posts: 13628
Joined: Wed Nov 14, 2001 8:54 am

RE: Delta - Why So Long To Dim Lights On Red Eye?

Fri May 25, 2007 3:29 pm

Quoting DL Widget Head (Reply 5):
...I think it's a rather nit picky comment that I felt like addressing.

I don't think it's nit-picky at all. On a night flight, the lights should be out and customers instructed to use their individual reading lights if they need lighting. It's irritating when the flight attendants fail to dim the cabin lights fully.
"In this present crisis, government is not the solution to our problem - government IS the problem." - Ronald Reagan

Comments made here are my own and are not intended to represent the official position of Alaska Air Group
 
MDorBust
Posts: 4914
Joined: Fri Sep 30, 2005 10:10 pm

RE: Delta - Why So Long To Dim Lights On Red Eye?

Fri May 25, 2007 4:04 pm

Quoting S12PPL (Reply 7):
Ever hear of eye shades? Take some on board, and you won't be bothered by light...

I came from the factory standard equiped with a pair of them. They have yet to fail me.
"I KICKED BURNING TERRORIST SO HARD IN BALLS THAT I TORE A TENDON" - Alex McIlveen
 
DL WIDGET HEAD
Posts: 1469
Joined: Wed Apr 12, 2000 8:18 am

RE: Delta - Why So Long To Dim Lights On Red Eye?

Fri May 25, 2007 5:26 pm

Quoting EA CO AS (Reply 9):
On a night flight, the lights should be out and customers instructed to use their individual reading lights if they need lighting. It's irritating when the flight attendants fail to dim the cabin lights fully.

Do you expect the F/A's on a long haul night flight to conduct all of their duties in the pitch dark?? NOBODY is saying that at some point the lights shouldn't be dimmed, but certainly, if not for safety reasons alone, this should be done at the conclusion the main part of the F/A's service duties. Clearly, this was done by the DL crews as indicated in the original posting--just not as quickly as HE wanted it to be done, regardless of what the crew was involved with. Sometimes I wish I could orchestrate conditions so that I could have a peaceful, quiet, pitch dark place in which to sleep on a flight whenever I wanted to, but alas, when you're on a flight (not in a hotel room) with 200 people, one's time schedule for sleeping does not always mesh up with what's taking place in the cabin around one, especially from a crew's perspective. I would have thought you of all people could understand this since you've worked for sooo many airlines.

[Edited 2007-05-25 10:39:35]
 
whappeh
Posts: 1058
Joined: Sun Mar 05, 2006 4:47 am

RE: Delta - Why So Long To Dim Lights On Red Eye?

Fri May 25, 2007 6:14 pm

Don't feel bad Widget Head, you aren't the only thing that thinks that the this is generally just a bit too absurd and nitpicky.
-Travel now, journey infinitely.
 
User avatar
EA CO AS
Posts: 13628
Joined: Wed Nov 14, 2001 8:54 am

RE: Delta - Why So Long To Dim Lights On Red Eye?

Fri May 25, 2007 6:50 pm

Quoting DL Widget Head (Reply 11):
Do you expect the F/A's on a long haul night flight to conduct all of their duties in the pitch dark??

Funny - it has been my experience that most F/A's do PRECISELY that without difficulty. Any reason you've got your panties in a bunch over this though? You're acting like someone ran over your dog.
"In this present crisis, government is not the solution to our problem - government IS the problem." - Ronald Reagan

Comments made here are my own and are not intended to represent the official position of Alaska Air Group
 
DL WIDGET HEAD
Posts: 1469
Joined: Wed Apr 12, 2000 8:18 am

RE: Delta - Why So Long To Dim Lights On Red Eye?

Fri May 25, 2007 7:11 pm

Quoting EA CO AS (Reply 13):
Funny - it has been my experience that most F/A's do PRECISELY that without difficulty

WRONG...crews will conduct their primary services with light. That's what we're talking about here, not the odd drink request, etc. My responses to this thread have been aimed at the petty, frivolous, drivel posted by you and other prima donas regarding lights not being dimmed when the thread starter thought that they should be. Frankly, if it had been a general question thrown out there, I mightn't have been inclined to post but, the phrase "I was not impressed" has negative implications about our fine crew, which in my opinion, are simply a result of the poster's impatience and ignorance as to what the crew was doing.
 
delta fly boy
Posts: 215
Joined: Tue Oct 17, 2000 7:16 pm

RE: Delta - Why So Long To Dim Lights On Red Eye?

Fri May 25, 2007 7:16 pm

The only one who is acting as if someone ran over his dog is the thread starter. I mean, c'mon, do people really have nothing better to do than to rant and comlpain about something so stupid as to how fast the crews dim the cabin lights. I can maybe understand if they left the lights on the entire flight... but because it took an hour... okay, so in a perfect world the lights would have been turned down the second you finished your meal... but then I'm sure we would have someone writting a thread who was in the back of the aircraft, who had the lights dimmed while they were still finishing up their meal. I rarely post on this site anymore, because it truly amazes me how infintile some of the people on here get. Anyway, hope you really enjoyed EZE, and had a great trip. That's what you should be focusing on, not how long the cabing lights were left on.
 
User avatar
EA CO AS
Posts: 13628
Joined: Wed Nov 14, 2001 8:54 am

RE: Delta - Why So Long To Dim Lights On Red Eye?

Fri May 25, 2007 7:28 pm

Quoting DL Widget Head (Reply 14):
I mightn't have been inclined to post but, the phrase "I was not impressed" has negative implications about our fine crew, which in my opinion, are simply a result of the poster's impatience and ignorance as to what the crew was doing.

Are you for real? You let THAT bug you? Wow....just....wow. If that's truly your issue, take it up with the initial poster then and stop being aggressive with others who opine, like myself.

Quoting DL Widget Head (Reply 14):
Quoting EA CO AS (Reply 13):
Funny - it has been my experience that most F/A's do PRECISELY that without difficulty

WRONG...crews will conduct their primary services with light.

Tell that to the DL crew who served me and my wife on an ATL-PHX night flight - because they didn't have the cabin lights on at all; just worked by the light from the video monitors and the personal overhead reading lights in the various PSUs.

I've been flying all my life and it's rare that I've seen a crew conduct a beverage or even a full meal service on night flights with the cabin lights slightly dimmed. It has been my experience that they're usually off completely.
"In this present crisis, government is not the solution to our problem - government IS the problem." - Ronald Reagan

Comments made here are my own and are not intended to represent the official position of Alaska Air Group
 
Mir
Posts: 19108
Joined: Mon Jan 05, 2004 3:55 am

RE: Delta - Why So Long To Dim Lights On Red Eye?

Fri May 25, 2007 7:44 pm

Quoting DL Widget Head (Reply 14):
the phrase "I was not impressed" has negative implications about our fine crew,

Perhaps your "fine crew" was off that night. These things happen, it wouldn't be the end of the world, and if I were in the OP's position it wouldn't affect my decision whether or not to choose DL for a trip in the future. But to pretend that all of DL's crews are flawless, and that any objection must be the fault of the passenger, is just silly. And, to be perfectly honest, that kind of attitude reflects rather badly on the airline, and WOULD affect my decision to choose DL over another carrier.

-Mir
7 billion, one nation, imagination...it's a beautiful day
 
777STL
Posts: 2770
Joined: Mon Dec 13, 2004 8:22 am

RE: Delta - Why So Long To Dim Lights On Red Eye?

Fri May 25, 2007 7:51 pm

It's rather interesting that the only ones disagreeing with and bashing the original poster are the DL fanboys. Why am I not surprised?
PHX based
 
rwy04lga
Posts: 1976
Joined: Mon Jul 18, 2005 7:21 am

RE: Delta - Why So Long To Dim Lights On Red Eye?

Fri May 25, 2007 8:04 pm

I was on the ATL-EZE-ATL flight in October and on the ATL-GRU-ATL flight in August and never noticed the situation you described. Perhaps a dark bag placed over the head (and drawn tight at the neck) would solve the problem...ours, not yours.  rotfl 
Just accept that some days, you're the pigeon, and other days the statue
 
gh123
Posts: 645
Joined: Sun Aug 27, 2006 10:09 pm

RE: Delta - Why So Long To Dim Lights On Red Eye?

Fri May 25, 2007 8:36 pm

Quoting DL Widget Head (Reply 5):
I think it's a rather nit picky comment that I felt like addressing.

Not at all.

Quoting Mir (Reply 6):
Gh123, were any of these things going on?

No, duty free, meal etc had been completed. AA turns the lights off very quickly and does the duty free in the dark.

Quoting S12PPL (Reply 7):
Ever hear of eye shades? Take some on board, and you won't be bothered by light...

I don't really like to wear them - personally.

Quoting DL Widget Head (Reply 8):
OBVIOUSLY, the crew was still doing something that REQUIRED the lights to be on

Like what? They were not in the cabin area.

Quoting DL Widget Head (Reply 11):
Do you expect the F/A's on a long haul night flight to conduct all of their duties in the pitch dark??

Obviouslt not but when they are not doing anything why leave them on.

Quoting Whappeh (Reply 12):
you aren't the only thing that thinks that the this is generally just a bit too absurd and nitpicky.

Well, I was tired and I wanted to sleep - like many of the other passengers on the plane.

You call it nit picky? Go ahead, but remember: It's the little things that make the big difference.
 
whappeh
Posts: 1058
Joined: Sun Mar 05, 2006 4:47 am

RE: Delta - Why So Long To Dim Lights On Red Eye?

Fri May 25, 2007 9:35 pm

Quoting Gh123 (Reply 20):
Well, I was tired and I wanted to sleep - like many of the other passengers on the plane.

You call it nit picky? Go ahead, but remember: It's the little things that make the big difference.

I call it nit picky because its not that hard to fall asleep with lights on, especially cabin lights in an aircraft. Problem with too many on this website is you expect 5 star service, all the time and get upset when its not provided. The noises and lights of the cabin bother you, then you must not live in a large city in which things are always going on. Close your eyes, face the wall if you have a window seat and just zone out.

I say "little things" make the biggest difference. Little things like remembering that you're flying for what was assumably the cheapest ticket between point A and B. They gave you drink and meal service, which you probably thought was entirely sub-par, and then want the lights out once they've move past your row because now that you've eaten you're ready to go down. Give me a break. A 2 dollar mask to cover your eyes would of done wonders. I recommend you buy one next time you fly; or fly in First-class. They still give them away up there.
-Travel now, journey infinitely.
 
Delta11
Posts: 24
Joined: Mon May 07, 2007 10:00 pm

RE: Delta - Why So Long To Dim Lights On Red Eye?

Fri May 25, 2007 10:05 pm

Delta does there Duty Free then an yes you may not see it, but the lights will not go down until then.
 
zenarcade
Posts: 84
Joined: Mon Nov 27, 2006 11:08 am

RE: Delta - Why So Long To Dim Lights On Red Eye?

Fri May 25, 2007 10:12 pm

Quoting 777STL (Reply 18):
It's rather interesting that the only ones disagreeing with and bashing the original poster are the DL fanboys. Why am I not surprised?

DL employees at that.

You guys are all arguing like pre-schoolers.
If a plane falls on the tarmac and no one is there, does it make any sound? - Starlionblue
 
gh123
Posts: 645
Joined: Sun Aug 27, 2006 10:09 pm

RE: Delta - Why So Long To Dim Lights On Red Eye?

Fri May 25, 2007 10:19 pm

Quoting Whappeh (Reply 21):
I say "little things" make the biggest difference. Little things like remembering that you're flying for what was assumably the cheapest ticket between point A and B. They gave you drink and meal service, which you probably thought was entirely sub-par, and then want the lights out once they've move past your row because now that you've eaten you're ready to go down. Give me a break. A 2 dollar mask to cover your eyes would of done wonders. I recommend you buy one next time you fly; or fly in First-class. They still give them away up there

You need to read before you post. I had told you that they had FINISHED their services.
 
airbazar
Posts: 7109
Joined: Wed Sep 10, 2003 11:12 pm

RE: Delta - Why So Long To Dim Lights On Red Eye?

Fri May 25, 2007 10:36 pm

Quoting DL Widget Head (Reply 3):
Clean up, duty free, drinks for other customers, handing out customs forms, etc...It's hard to please very picayune people such as yourself. I assure you, there was no conspiracy involved to rob you of sleep.

You don't need full lights to do any of that. IIRC, SQ dimms the lights through dinner even. I've never flown a DL red-eye, I usually fly BA or LH, and the lights are dimmed imediately after dinner is served. It makes no sense why any airline would keep the lights on after dinner on such flights.
 
aerokiwi
Posts: 2263
Joined: Sun Jul 30, 2000 1:17 pm

RE: Delta - Why So Long To Dim Lights On Red Eye?

Fri May 25, 2007 10:55 pm

Wow! Surprising response from the DL people, who I assume are employees. If so, then a sad reflection on the airline.

Dimming the lights is very helpful for pax on overnight flights. Asian airlines seem to understand this and get onto it very quickly. An Emirates flight I took last year failed to dim quickly after the meal (took about 30 mins) and they announced over the PA an apology for the delay.

To describe it as petty and nit-picking is pathetic. And using the cheap airfare argument is spurious at best. Fares in an economy class cabin range from the very low to the very high, but everyone in that class cabin has to put up with the same atmospheric conditions.

Airlines that understand "little" things like this tend not to be the ones only just emerging from bankrupcy.
 
whappeh
Posts: 1058
Joined: Sun Mar 05, 2006 4:47 am

RE: Delta - Why So Long To Dim Lights On Red Eye?

Fri May 25, 2007 11:26 pm

Quoting Gh123 (Reply 24):
You need to read before you post. I had told you that they had FINISHED their services.

I still take this with a grain of salt. Unless you were sitting in the last row, watching everything (Including clean up of the galley, etc). then I doubt they were entirely finished with everything that needed to be done. Like I said, buy a mask and get some sleep the way anyone else that flies a lot does... or buy a first class ticket; or take it all in as a learning experience and don't fly Delta again. I hear if you charter a Gulfstream you can fly the entire way with the lights off inside.
-Travel now, journey infinitely.
 
gh123
Posts: 645
Joined: Sun Aug 27, 2006 10:09 pm

RE: Delta - Why So Long To Dim Lights On Red Eye?

Sat May 26, 2007 12:00 am

Quoting Whappeh (Reply 27):
I still take this with a grain of salt. Unless you were sitting in the last row, watching everything (Including clean up of the galley, etc). then I doubt they were entirely finished with everything that needed to be done. Like I said, buy a mask and get some sleep the way anyone else that flies a lot does... or buy a first class ticket; or take it all in as a learning experience and don't fly Delta again. I hear if you charter a Gulfstream you can fly the entire way with the lights off inside.

Pretty sad indeed.
 
pacifique75
Posts: 105
Joined: Tue Oct 31, 2006 2:20 am

RE: Delta - Why So Long To Dim Lights On Red Eye?

Sat May 26, 2007 12:00 am

On the airline I work for, cabin lights are not dimmed until duty free sales are finished in all cabins. So if you are in business class you may find it strange lights are still on for no obvious reason, but the fact is sales are perhaps still
going on in economy...
And I disagree that we should be with lights off during the inflight sales service!
 
ANCFlyer
Posts: 21391
Joined: Mon Nov 15, 2004 3:51 pm

RE: Delta - Why So Long To Dim Lights On Red Eye?

Sat May 26, 2007 12:43 am

This thread is a bitchfest . . .

It's done.

FOR THOSE THAT FOUGHT FOR IT, FREEDOM HAS A FLAVOR THE PROTECTED WILL NEVER KNOW OR UNDERSTAND

Popular Searches On Airliners.net

Top Photos of Last:   24 Hours  •  48 Hours  •  7 Days  •  30 Days  •  180 Days  •  365 Days  •  All Time

Military Aircraft Every type from fighters to helicopters from air forces around the globe

Classic Airliners Props and jets from the good old days

Flight Decks Views from inside the cockpit

Aircraft Cabins Passenger cabin shots showing seat arrangements as well as cargo aircraft interior

Cargo Aircraft Pictures of great freighter aircraft

Government Aircraft Aircraft flying government officials

Helicopters Our large helicopter section. Both military and civil versions

Blimps / Airships Everything from the Goodyear blimp to the Zeppelin

Night Photos Beautiful shots taken while the sun is below the horizon

Accidents Accident, incident and crash related photos

Air to Air Photos taken by airborne photographers of airborne aircraft

Special Paint Schemes Aircraft painted in beautiful and original liveries

Airport Overviews Airport overviews from the air or ground

Tails and Winglets Tail and Winglet closeups with beautiful airline logos