by738
Posts: 2410
Joined: Wed Sep 20, 2000 7:59 am

RE: Globespan 48 Hour Delay JFK NOC

Fri May 10, 2002 8:03 pm

Chartering an aircraft- your having a laugh....not once has GSM done that. MYT had a 6 hr delay at GLA and they chartered in another 757. GSM could do well to do the same. I wouldnt touch them long haul with a barge pole......and thats a growing local consensus. Shame as they promised so much but over stretched themselves faaar too much.
 
styles9002
Posts: 208
Joined: Sat May 05, 2007 8:21 pm

Globespan 48 Hour Delay JFK NOC

Sun Jul 01, 2007 12:31 am

Any one have any information on the delay of flyGlobespan's June 28 JFK NOC LPL flight? Is its still in JFK? This is approaching a 48 hour delay.

Thanks,
It is what it is.
 
FCAFLYBOY
Posts: 560
Joined: Sun Nov 05, 2006 5:03 am

RE: Globespan 48 Hour Delay JFK NOC

Sun Jul 01, 2007 12:46 am

Can't say I'm suprised. I really pity ANYONE flying with them this year, what a shambles! Who on earth would want to fly to JFK via NOC anyway??
 
styles9002
Posts: 208
Joined: Sat May 05, 2007 8:21 pm

RE: Globespan 48 Hour Delay JFK NOC

Sun Jul 01, 2007 12:49 am

I think most of the passengers fly NOC JFK NOC on the days the plane is scheduled LPL NOC JFK NOC JFK.
It is what it is.
 
by738
Posts: 2410
Joined: Wed Sep 20, 2000 7:59 am

RE: Globespan 48 Hour Delay JFK NOC

Sun Jul 01, 2007 12:55 am

Isnt it just that some of the flights have been cancelled outright rather than delayed, as they plan to scale back to JFK route
 
BigOrange
Posts: 2291
Joined: Tue Apr 13, 2004 2:20 am

RE: Globespan 48 Hour Delay JFK NOC

Sun Jul 01, 2007 11:58 am

Quoting FCAFLYBOY (Reply 1):
I really pity ANYONE flying with them this year, what a shambles!

Agreed!

We had friends due to fly LPL-JFK today (Saturday). They were allowed to check-in and then offered either a hotel room or to go home.

LPL website still shows flight due to leave at 0400 BST but the a/c is still at JFK and is passed it's planned departure time to NOC by 2 hours.

Anyone know if LPL has re-opened after security scare?
 
Boeingluvr
Posts: 347
Joined: Mon Jun 18, 2007 1:56 am

RE: Globespan 48 Hour Delay JFK NOC

Sun Jul 01, 2007 1:43 pm

We had one going from YYC-GLA about a month or so ago maybe 2 actually that was 24 or 27 hrs delayed.
 
n272wa
Posts: 571
Joined: Thu Jun 14, 2007 6:19 am

RE: Globespan 48 Hour Delay JFK NOC

Sun Jul 01, 2007 8:52 pm

www.breakingnews.ie

US flight into Knock delayed for third day
01/07/2007 - 10:17:08

A flight which was due to arrive in Knock airport early this morning has been delayed for a third successive day.

The Globespan flight from New York was originally due to arrive in Ireland early on Friday morning, but because of technical problems was rescheduled to land at half one this morning.

However, it is now understood that the flight has been delayed further.

A spokesperson for Knock airport confirmed this morning that the flight did not land as scheduled last night.
Next: (EI)DUB-ORD-DUB, DUB-EWR-IAH-DFW-MSY-AUS-AMA-DEN-EWR-DUB
 
BigOrange
Posts: 2291
Joined: Tue Apr 13, 2004 2:20 am

RE: Globespan 48 Hour Delay JFK NOC

Sun Jul 01, 2007 10:58 pm

Here is a copy of an email I received from the friend who is still home in the UK.


FLYGLOBESPAN

No, DON'T !!!!!!!


Our flight has been officially cancelled and the first two days of my holiday officially ruined. We've booked with American Airlines and are flying at 1000 hours 2 July. Hopefully, we'll still make it for Independence Day. We probably won't do Niagara now, due to the lost two days.

Our cancellation was nothing to do with the terrorist events, it was due to the airlines inability to manage an airline.

If anyone asks about flyglobespan tell them to go elsewhere.

Rant over. Speak soon
 
styles9002
Posts: 208
Joined: Sat May 05, 2007 8:21 pm

RE: Globespan 48 Hour Delay JFK NOC

Mon Jul 02, 2007 2:12 am

Flyglobespan are a disgrace. They have no information to pass on to disrupted passengers not an effective means to do so. They just keep people in the dark and this causes more problems. Delays happen and nobody wants them but it is all how you deal with it and the way you inform people. Offering people a refund for unused tickets and a seat on the next available flight is not an alternative if people are trying to get home or the next available flight is in 4 days.
It is what it is.
 
VonRichtofen
Posts: 4260
Joined: Sun Nov 05, 2000 3:10 am

RE: Globespan 48 Hour Delay JFK NOC

Mon Jul 02, 2007 2:53 am

You get what you pay for....


Kris
 
rdwootty
Posts: 689
Joined: Wed Sep 07, 2005 4:28 am

RE: Globespan 48 Hour Delay JFK NOC

Mon Jul 02, 2007 3:08 am

Maybe now is the time for the CAA to revoke the operating licence.. It really is not acceptable for this outfit to carry on flying and more especially taking customers money for flights they know they will not operate as per schedule

[Edited 2007-07-01 20:09:35]

[Edited 2007-07-01 20:10:29]
 
User avatar
shamrock350
Posts: 4648
Joined: Mon Mar 28, 2005 12:38 am

RE: Globespan 48 Hour Delay JFK NOC

Mon Jul 02, 2007 3:17 am

Quoting VonRichtofen (Reply 9):
You get what you pay for....

What exactly did they pay for then? Because I think they paid for a flight that the airline has stated it will fly. The fact the flight hasn't left yet means the passengers haven't got what they paid for.
 
BHD
Posts: 183
Joined: Mon Nov 21, 2005 10:42 pm

RE: Globespan 48 Hour Delay JFK NOC

Mon Jul 02, 2007 3:36 am

In defense of GSM their SFB and HAM flights have been running on time or early for a few weeks now. I'm flying BFS-SFB on Tuesday with them, so will post a full trip report ASAP. Im just worried the situation at GLA may too much for them to handle to get their long haul back on track yet again

Woody
 
TravelGuy
Posts: 47
Joined: Mon May 07, 2007 12:58 am

RE: Globespan 48 Hour Delay JFK NOC

Mon Jul 02, 2007 10:57 am

It is one thing for a delay to happen; it is another for an airline and it's handling agent to fumble the ball like GSM has with the JFK-NOC departure for 28JUN. What a way to make a balls of a situation. People can understand delays; people can't understand incompetence. Understand what is happening, put a remedy in place and then stick to it. And putting your head in the sand is not a remedy.

I have flown with GSM before and thought them to be a good quality airline with decent service and nice a/c (737-700s series). This debacle in JFK is just a bloody disgrace. Makes you wonder where the leadership is at such an operation.
 
BigOrange
Posts: 2291
Joined: Tue Apr 13, 2004 2:20 am

RE: Globespan 48 Hour Delay JFK NOC

Mon Jul 02, 2007 11:06 am

Well, there's no sign of any GSM flight leaving JFK again tonight, so it looks like another 200 people are going to be stranded.

Our friend's were told the aircraft got struck by lightning Friday night inbound JFK, but the last flight I see inbound JFK was Thursday. The weather was iffy Thursday night around JFK so it could be true, however I've never know an a/c take so long to repair after a lightning strike, coupled with the fact that it was reported to have sat on stand all night Friday. I'm sure it would have been towed to either the UA or AA hangar for any work rather than it being done on stand.

Perhaps they don't have the money to pay for the repairs??

I'd love to book myself on one of their flights just to get the compensation that they have to pay out under EU rules!
 
BHD
Posts: 183
Joined: Mon Nov 21, 2005 10:42 pm

RE: Globespan 48 Hour Delay JFK NOC

Mon Jul 02, 2007 5:06 pm

What is the affected a/c? Their 757 with John Lennon tail?

Thanks
Woody
 
planenutz
Posts: 1156
Joined: Fri Dec 31, 1999 5:50 am

RE: Globespan 48 Hour Delay JFK NOC

Mon Jul 02, 2007 5:49 pm

flyglobespan is indeed developing a very sad reputation for itself this side of the Atlantic.
Most lights in/out of JFK seem to be delayed in one form or another for varying lengths of time. Swissport staff at JFK even comment as to how unreliable the carrier has become, and evidently Swissport is reconsidering its ground handling contract.

This sounds like an Air Madrid-type scenario to me. Not enough long haul equipment, no operational staff in far flung destinations, and no communication to pax whatsoever when it comes to delays or flight interuptions.
Not all who wander are lost....
 
sawtooth
Posts: 171
Joined: Wed Jan 24, 2007 11:16 pm

RE: Globespan 48 Hour Delay JFK NOC

Mon Jul 02, 2007 6:26 pm

Flyglobespan are blaming the delay in finding a replacement aircraft on the terrorist attack grounding their fleet at Glasgow.

http://irelandwestairport.com/news.asp?ID=203&dbtype=News
 
planenutz
Posts: 1156
Joined: Fri Dec 31, 1999 5:50 am

RE: Globespan 48 Hour Delay JFK NOC

Mon Jul 02, 2007 7:54 pm

I think that what Knock Airport is doing for the GSM pax is very CLASSY.
Even though they are not at all responsilbe for the delay, they are providing accomodation as well as food and beverage vouchers to all pax. Since flyglobespan won't step up to the plate, its very commendable that Knock Airport would.

This in addition to keeping the airport open afterhours.
Not all who wander are lost....
 
styles9002
Posts: 208
Joined: Sat May 05, 2007 8:21 pm

RE: Globespan 48 Hour Delay JFK NOC

Mon Jul 02, 2007 9:52 pm

Yes, I agree that IWA Knock are providing superior customer service for the disrupted GSM passengers. The JFK NOC was canceled again last night and the B757 is still not operating. The situation is a major mess up. GSM offers no flight information line or even a function on their website for it.
It is what it is.
 
Clydenairways
Posts: 1099
Joined: Thu Jan 11, 2007 8:27 am

RE: Globespan 48 Hour Delay JFK NOC

Mon Jul 02, 2007 9:58 pm

Well i hope Globespan can recover from this quickly and prevent this kind of delay and bad publicity from happening again.
I really hope this transatlantic venture out of knock is a sucess, and i fear that if the Globespan flights don't work out that no other airline will operate out of Knock to replace it. I like to see regional airports do well.
 
diesel1
Posts: 1482
Joined: Sat Mar 10, 2001 9:11 am

RE: Globespan 48 Hour Delay JFK NOC

Mon Jul 02, 2007 10:48 pm

Quoting Rdwootty (Reply 10):
Maybe now is the time for the CAA to revoke the operating licence.. It really is not acceptable for this outfit to carry on flying and more especially taking customers money for flights they know they will not operate as per schedule

Daft suggestion.

GSM may be a pretty sorry excuse for an airline at the moment, but a kneejerk reaction like that will end up inconveniencing vastly more passengers than GSM do through their current incompetancies.
Neither do you care about the hundreds of people who work for GSM, who are trying their utmost to keep the show on the road and do the right thing for their customers.

Mind you, I suppose, if what you suggested happened, then perhaps the some the passengers would use a travel agent instead. Would be good for Rdwooty.....  Wink
I don't like signatures...
 
Poitin
Posts: 2651
Joined: Wed Jan 25, 2006 6:32 am

RE: Globespan 48 Hour Delay JFK NOC

Mon Jul 02, 2007 11:09 pm

Quoting Clydenairways (Reply 20):
Well i hope Globespan can recover from this quickly and prevent this kind of delay and bad publicity from happening again.
I really hope this transatlantic venture out of knock is a sucess, and i fear that if the Globespan flights don't work out that no other airline will operate out of Knock to replace it. I like to see regional airports do well.

Unfortunately, this is going to leave a very bad taste in most potential passengers' mouths, which is the pity. Globespan has well and truly shot themselves in the foot -- both feet that is -- and may well topple over. We shall see.

As for NOC not having any future international travel, I think in time it will grow. NOC is one of four Irish airports that handle international (that is, outside of the EU) traffic and when the LCC long haul business finally gets established, you should see Micheal O'Leary's LCC as well as others stopping by.
Now so, have ye time fer a pint?
 
HUYguy
Posts: 261
Joined: Thu Apr 13, 2006 9:20 pm

RE: Globespan 48 Hour Delay JFK NOC

Tue Jul 03, 2007 12:57 am

Any chance of them chartering a replacement aircraft from say, someone like Titan to bring their paying customers home?

I think its despicable. By all means, I love to see GSM growing, but I'd rather they did it slowly and successfully than with haste and cocking things up. You'd think that GSM would know they would need quite a lot of aircraft to operate the amount of routes they have, obviously not.

Shane