I have experienced myself being misplaced! Ok perhaps not that dramatic as it may sound.
I was making my way from Moscow to Edinburgh (to a Uni) via flight Moscow - London Heathrow - Glasgow and thought I'd take a 1 hr bus ride from Glasgow airport to Edinburgh. The reason I intended to fly via Glasgow is coz I was familiar with the city, while I haven't been much to Edinburgh. Decided I may even stay overnight in Glasgow, look around then travel to Edinburgh. Well anyway... turns out that International Officer at the Uni I was heading found out my flight details and called BA
to have me put on an EDI
flight instead of GLA
shuttle service to both airports out of LHR
is frequent throughout the day, at least was in 1997). I wasn't aware of this change. BA
, as I found out later, sent a staff to meet me at the gate after arrival to LHR
, but appears we didn't cross.
As I arrived to GLA
discovered that my luggage was missing. Went to BA
agent, desrcibed my bag, filled in a form. and there it was - they tell me the situation with the flight swap. It was 22-00 or so. And a BA
employee comes up and says - Okay let's go, get you a taxi to Edinburgh. The taxi turned out to be his own car!! He drove me all the way to the Uni and passed me to their reception. The bag arrived the next day to the Uni reception. So I assumed they managed to divert my luggage LHR
, while I still went LHR
. That's what I call service, overall a nice experience, considering the numerous stories I read that lost luggage was never seen again etc. Btw, the International Officer told of his experience travelling to Tokyo when he lost all his bags and never got 'em back.