pizzaandplanes
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Air Canada Ranked 'Best Airline In North America'

Tue Jul 31, 2007 3:46 am

Air Canada ranked 'Best Airline in North America' in world's largest survey of air travelers-

"The exhaustive passenger survey of over 14 million air travelers was conducted by the independent UK-based research firm Skytrax between August 2006 and June 2007 using 40 different aspects of passenger satisfaction for each airline's product and service standards. This independent passenger survey is highly regarded in the air transportation industry as a primary benchmarking tool for passenger satisfaction levels of airlines throughout the world. It is the second time in three years that Air Canada has placed first among North American carriers. Star Alliance, of which Air Canada is a founding member, was ranked as Best Airline Alliance."

2nd in 3 years, not bad.

http://biz.yahoo.com/prnews/070730/mo370.html?.v=4
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yowza
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RE: Air Canada Ranked 'Best Airline In North America'

Tue Jul 31, 2007 5:07 am

Definitely something worth being proud of but one must not lose site of the between the quality of service offered by the world's best airlines in Asia and Europe. Being Best in NA is kind of like being the skinniest kid at fat camp.

YOWza
 
LXA340
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RE: Air Canada Ranked 'Best Airline In North America'

Tue Jul 31, 2007 5:13 am

Quoting YOWza (Reply 1):
Being Best in NA is kind of like being the skinniest kid at fat camp.

lol...Well no doubt when it comes to service etc. However AC offers it's passengers a farely young fleet and once all planes will be XM'd AC will have by far the best cabin product when it comes to seating and entertainment in North America. However AC really needs to work on having more efficient and friendly staff especially on the ground. Incase things go wrong such as flight cancellations treatment of customers needs to get better more in the standard of European cariers. AC is voted number 1 in North America and they deserve it!!! But afain this is nothing to be proud of it's something that should be expected, as your funny statement says Big grin
 
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yowza
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RE: Air Canada Ranked 'Best Airline In North America'

Tue Jul 31, 2007 5:19 am

Quoting LXA340 (Reply 2):
Well no doubt when it comes to service etc. However AC offers it's passengers a farely young fleet and once all planes will be XM'd AC will have by far the best cabin product when it comes to seating and entertainment in North America.

Agreed, these are vaild points. I just don't want AC to get complacent.

Quoting LXA340 (Reply 2):
However AC really needs to work on having more efficient and friendly staff especially on the ground. Incase things go wrong such as flight cancellations treatment of customers needs to get better more in the standard of European cariers

Not touching that statement.

YOWza
 
CanadianNorth
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RE: Air Canada Ranked 'Best Airline In North America'

Tue Jul 31, 2007 5:33 am

Just a question...

Does this survey give equal chances to smaller carriers? I'm not saying that Air Canada is all that bad, it's just that I've never seen a smaller carrier get an award like this. I was wondering because for example Air North is never mentioned in any awards, but reading our comment cards passengers leave behind I've yet to read one from a passenger that was not completely satisfied. I find it odd that we seem to have so many happy customers, yet never get awards. And I'm sure there are many small airlines across Canada in the same boat...


CanadianNorth
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Curiousflyer
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RE: Air Canada Ranked 'Best Airline In North America'

Tue Jul 31, 2007 5:35 am

I have often experienced AC's bad service, I'd say they are on par with other NA carriers. Long way to go, they are not on top of my list...
 
lnglive1011yyz
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RE: Air Canada Ranked 'Best Airline In North America'

Tue Jul 31, 2007 5:41 am

Quoting YOWza (Reply 1):
Definitely something worth being proud of but one must not lose site of the between the quality of service offered by the world's best airlines in Asia and Europe. Being Best in NA is kind of like being the skinniest kid at fat camp.

YOWza

What are fare prices like on a similarly distanced trip in Asia or Europe? Say, a YYZ to LHR distance? I'd be interested to know if the flight would be cheaper in NA or in Asia/Europe..

Quoting CanadianNorth (Reply 4):
Does this survey give equal chances to smaller carriers? I'm not saying that Air Canada is all that bad, it's just that I've never seen a smaller carrier get an award like this. I was wondering because for example Air North is never mentioned in any awards, but reading our comment cards passengers leave behind I've yet to read one from a passenger that was not completely satisfied. I find it odd that we seem to have so many happy customers, yet never get awards. And I'm sure there are many small airlines across Canada in the same boat...

If you read the article again (I missed it too) it indicates that INTERNATIONAL travellers were polled. So these are likely not domestic flights, which Air North would be covered under..

AC's domestic product is something to be desired, but everyone I've known that has travelled internationally, enjoyed AC's services.

Quoting CuriousFlyer (Reply 5):
I have often experienced AC's bad service, I'd say they are on par with other NA carriers. Long way to go, they are not on top of my list...

Long haul or Domestic/North America?

1011yyz
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LXA340
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RE: Air Canada Ranked 'Best Airline In North America'

Tue Jul 31, 2007 5:51 am

Quoting CanadianNorth (Reply 4):
Does this survey give equal chances to smaller carriers?

This category is only aimed for major cariers in the case for North America it would include airlines such as AA, CO, UA, US, NW and for Canada I gues only AC as it is the only major carier. For smaller airlines there are sub categories such as best reginal airline or best low cost etc.
 
ikramerica
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RE: Air Canada Ranked 'Best Airline In North America'

Tue Jul 31, 2007 5:52 am

Quoting Lnglive1011yyz (Reply 6):
If you read the article again (I missed it too) it indicates that INTERNATIONAL travellers were polled. So these are likely not domestic flights, which Air North would be covered under..

This was a point I raised in the other thread. International airlines with large domestic operations are weighed down compared to "unencumbered" airlines that are nearly 100% international.

One can have the same exact experience on JL and SQ from LAX-NRT, for example, but if the person is then going on to Sapporo, if that flight is more "domestic" JL gets knocked for the whole trip if you flew in on JL, but SQ gets off scot free. And since there are no domestic routes in Singapore (or other city states) they get to showcase their best product on most flights.

That's why I think in the future, all these awards will continue to go to "city state" airlines, and the most airlines like AC can hope for is "best in region" like they won here.
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Longhornmaniac
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RE: Air Canada Ranked 'Best Airline In North America'

Tue Jul 31, 2007 6:09 am

Hey, congrats to AC! I've never had the pleasure of flying them, but I look forward to being able to someday. Why am I not surprised AA wasn't at the top of this list??  Smile

Cheers,
Cameron
Cheers,
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CanadianNorth
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RE: Air Canada Ranked 'Best Airline In North America'

Tue Jul 31, 2007 6:11 am

Quoting Lnglive1011yyz (Reply 6):
If you read the article again (I missed it too) it indicates that INTERNATIONAL travellers were polled

My bad, completely missed that.

Quoting LXA340 (Reply 7):
For smaller airlines there are sub categories such as best reginal airline or best low cost etc.

Does every airline fit these though? For example, we aren't really "low cost" because we do offer meal service, J class, etc. We aren't really "Regional", as we do fly 737s and have scheduled flights of over 2 hours with them. We aren't really "international" because almost all our schedules are domestic ones. We aren't really "domestic" because we do have seasonal flights to Alaska. We aren't "major" because we only have six airplanes. I could go on, but I'll be quiet now.


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yowza
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RE: Air Canada Ranked 'Best Airline In North America'

Tue Jul 31, 2007 6:25 am

Quoting Lnglive1011yyz (Reply 6):
What are fare prices like on a similarly distanced trip in Asia or Europe? Say, a YYZ to LHR distance? I'd be interested to know if the flight would be cheaper in NA or in Asia/Europe..

This is a tricky thing to get to grips with. There are a plethora of ways to get from YYZ-London using a single carrier AC,BA, KL (via AMS) etc where as this luxury of choice doesn't tend to be as dense in Asia. The variation in options will of course affect prices as will a number of other factors such as season.

If we're dealing with YYZ-LHR (3556 mi) direct working with 1-Sept-07 returning 8-Sept-07 we get
BA: CA$940 return - from ba.com
AC: CA$940 return - from aircanada.com
TS: CA$789 return - from airtransat.com

If we're dealing with DXB-HKG(3684 mi) direct working with 1-Sept-07 returning 8-Sept-07 we get
EK: CA$920 return - from emirates.com using xe.com for exchange rate
CX: CA$854 return - from cathaypacific.com using xe.com for exchange rate

YOWza
 
Boeingluvr
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RE: Air Canada Ranked 'Best Airline In North America'

Tue Jul 31, 2007 7:45 am

How about number 1 in Europe and Asia?
 
BAalltheway
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RE: Air Canada Ranked 'Best Airline In North America'

Tue Jul 31, 2007 7:55 am

Quoting CanadianNorth (Reply 10):
Quoting Lnglive1011yyz (Reply 6):
If you read the article again (I missed it too) it indicates that INTERNATIONAL travellers were polled

My bad, completely missed that.

I almost missed that too...Too Bad...I had a lot more to say against that accolade than for it, but must agree in the international flight category.
 
MattRB
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RE: Air Canada Ranked 'Best Airline In North America'

Tue Jul 31, 2007 11:05 am

Given how we're rated by skytrax overall (http://www.airlinequality.com/Airlines/AC.htm), I find it somewhat disingenuous of management to be playing this award off as they are.

We're being given a pat on the back and an attaboy for essentially being the best of a mediocre lot (like YOWza said above, we've been voted the skinniest kid at fat camp).

I'd like to see what the rating was like in 2005 when we last won the award to see what the fluctuation in ratings (if any) have been.
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pnwtraveler
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RE: Air Canada Ranked 'Best Airline In North America'

Tue Jul 31, 2007 12:59 pm

I just typed in another thread that I will choose AC over any US Airline from YYZ to LGA,DC,BOS etc. They still have a service advantage. It used to be greater when we got a hot breakfast from YYZ to DCA while other you got coffee and a danish/muffin. That gap has narrowed but they are still a bit better. Canadians love to hate AC for the most part. It is a cultural thing and I think it goes back to the time when it was a national airline (crown corporation not privately held). Sure there are still some ground and station staff who leave a lot to be desired and think they are still a government agency.
 
Asiaflyer
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RE: Air Canada Ranked 'Best Airline In North America'

Tue Jul 31, 2007 5:13 pm

Quoting Ikramerica (Reply 8):
This was a point I raised in the other thread. International airlines with large domestic operations are weighed down compared to "unencumbered" airlines that are nearly 100% international.

One can have the same exact experience on JL and SQ from LAX-NRT, for example, but if the person is then going on to Sapporo, if that flight is more "domestic" JL gets knocked for the whole trip if you flew in on JL, but SQ gets off scot free. And since there are no domestic routes in Singapore (or other city states) they get to showcase their best product on most flights.

That's why I think in the future, all these awards will continue to go to "city state" airlines, and the most airlines like AC can hope for is "best in region" like they won here.

I get your point, and I read your argument in the other thread as well.
I do not fully agree with you.
Even if CX, SQ, TG etc often can avoid the hassle with domestic flights and their connections, I think there are clear differences in the airlines intercontinental flights.
I've been on all big US airlines except CO, and I clearly think that their service is less good than the asian and most european airlines.
If you charge for meals on a 5 hour flight, or charge 5 usd for beer on a 10 hours flight, you can simply not compete in this matter.
Also having f/a:s that have been doing this for last 25 years, and are clearly tired of their jobs doesnt improve the case either.
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JoeCanuck
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RE: Air Canada Ranked 'Best Airline In North America'

Tue Jul 31, 2007 5:19 pm

Sadly, I think these results say more about the sorry state of N.American based, international airlines than they do about the quality of AC service.
What the...?
 
LXA340
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RE: Air Canada Ranked 'Best Airline In North America'

Tue Jul 31, 2007 5:46 pm

Quoting CanadianNorth (Reply 10):
Does every airline fit these though? For example, we aren't really "low cost" because we do offer meal service, J class, etc. We aren't really "Regional", as we do fly 737s and have scheduled flights of over 2 hours with them. We aren't really "international" because almost all our schedules are domestic ones. We aren't really "domestic" because we do have seasonal flights to Alaska. We aren't "major" because we only have six airplanes. I could go on, but I'll be quiet now.

Nevertheless those are still regional / domestic routes and you are not a network carier with a constant schedule at least only to some dmestic destinations. You could say the bsame about Jetblue that they would fit into this category nevertheless they are in a low cost segment and 2ndly not a major airline altough they make corss border flights. This survey is only aimed to flag cariers that fly intercontinental etc.
 
FLYACYYZ
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AC-Ireland//Bye Bye Shannon

Tue Jul 31, 2007 7:50 pm

Quoting Pnwtraveler (Reply 15):
It used to be greater when we got a hot breakfast from YYZ to DCA while other you got coffee and a danish/muffin. That gap has narrowed but they are still a bit better. Canadians love to hate AC for the most part. It is a cultural thing and I think it goes back to the time when it was a national airline (crown corporation not privately held). Sure there are still some ground and station staff who leave a lot to be desired and think they are still a government agency.

A hot breakfast would have been impossible. In the "meal days" the flight operated with the CRJ, and subsequently with the EMJ's, both of which are not equipped with ovens. However a choice of a great fruit platter or deli platter was once offered. Personally, I thought that CO was a shoe-in for this award, given the fact that they still offer complementary meals, pillows and blankets, and often the defining factor for customer recognition and satisfaction.

Yes Canadians love to hate AC, but all I can say is shop and compare. I've recently flown and experienced US/UA & AA, and despite the evolution of all North American carriers, the diminished quality on the above-mentioned three, was shocking.

There is zero point comparing AC and the other North American carriers to the likes of Middle-East & Asian carriers. Every point and angle has been made and argued on this forum. It is a vastly different marketplace with a vastly different consumer base.

Lets just say, congrats AC!!
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pnwtraveler
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RE: Air Canada Ranked 'Best Airline In North America'

Tue Jul 31, 2007 10:56 pm

It was on an CRJ100ER. The choice was a hot omelet or the standard fruit tray. I know I had the eggs on two occasions. The Montreal flight didn't have the egg choice and I can remember distinctly my boss who was from Montreal asking AC about it. Shortly after that yes they did switch to only the cold offerings. We ate as soon as the plane as the seat belt sign was switched off. There were two flight attendants as well. One sat in one of the overwing emerg exit rows. That was often my choice of seats (or 1C) because it had marginally more leg room than the other rows. There was only one FA after that as well.
 
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longhauler
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RE: Air Canada Ranked 'Best Airline In North America'

Wed Aug 01, 2007 12:13 am

Quoting Pnwtraveler (Reply 20):
It was on an CRJ100ER. The choice was a hot omelet or the standard fruit tray. I know I had the eggs on two occasions.

Air Canada's CL65s were not equipped with hot ovens.

Quoting Asiaflyer (Reply 16):
Also having f/a:s that have been doing this for last 25 years, and are clearly tired of their jobs doesn't improve the case either.

One of the biggest changes I have seen at AC in the last 5 years or so, is that now, more than 50% of ACs Flight Attendants have less than 5 years seniority. And it shows ... they are fresh and eager. And, with the hiring program going on now, that ratio will only get better.

On another note though, even with the large retirement incentive programs over the last few years, the F/As that stayed are the ones that wanted to, and generally enjoy their jobs. They are a pleasure to work with, and I am certain that is felt in the cabin as well.
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beechnut
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RE: Air Canada Ranked 'Best Airline In North America'

Wed Aug 01, 2007 12:20 am

Once upon a time Canadians were fond of saying G-d d-mned the CPR! (Canadian Pacific Railway).

Now we say G-d d-mned Air Canada!!!

Just a technological upgrade of a traditional Canadian rant...

Beech
 
FLYACYYZ
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RE: Air Canada Ranked 'Best Airline In North America'

Wed Aug 01, 2007 12:22 am

Quoting Pnwtraveler (Reply 20):
It was on an CRJ100ER. The choice was a hot omelet or the standard fruit tray

Not trying to be a know it all, but flew the RJ for a couple of years from its introduction. The galleys were always "cold", and never oven-equipped. Had to be an aircraft substitution (319) or possibly Jazz, although I'm certain they have cold galleys as well. Not trying to diminish your omelette fantasies, but wouldn't have been possible. There was also a union/crew issue over this, as this was the first aircraft in which pilots & f/a's had cold meals as opposed to hot.

The CRJ had an M.O.T. exemption for 1 f/a per 50 (previously & currently 1 per 40). A second f/a was added if the operating In-Charge was unilingual, and required to meet federal language requirements. An utter waste of manpower IMHO. With one f/a the full meal deal was tight, especially on YYZ/CLE/YYZ flights, but with the current state of "reduced" in-flight service 1 per 50 is very do-able, and the industry standard. A second f/a was also added on YYZ/DCA/YYZ flights post 9/11 if the load exceeded 37. Not sure whether these standards are still in effect for JAZZ.
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kmh1956
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RE: Air Canada Ranked 'Best Airline In North America'

Wed Aug 01, 2007 12:44 am

AC may be the best at screwing the passengers:

Quoting YOWza (Reply 11):
If we're dealing with YYZ-LHR (3556 mi) direct working with 1-Sept-07 returning 8-Sept-07 we get
BA: CA$940 return - from ba.com
AC: CA$940 return - from aircanada.com
TS: CA$789 return - from airtransat.com

If we're dealing with DXB-HKG(3684 mi) direct working with 1-Sept-07 returning 8-Sept-07 we get
EK: CA$920 return - from emirates.com using xe.com for exchange rate
CX: CA$854 return - from cathaypacific.com using xe.com for exchange rate

I did a quick search on a RT from BDA-YYZ for the same dates, and the price is $1255.78 (US). Outrageous. However, I can fly from BDA to ATL (in absolutely the opposite direction) and then north to YYZ on DL for $523.15 (US), on AA via JFK for $669.60, US via PHL for $634.62 and on CO via EWR for $670.80.

So what's so freakin' special about AC that could possibly coerce me into spending close to $700 more to fly with them? The only advantage I can see is that it's a direct flight......but with Delta I get to fly south first....for less, I can go to New York on AA first.....for less...need I say more?

[Edited 2007-07-31 17:47:19]
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chrisa330
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RE: Air Canada Ranked 'Best Airline In North America'

Wed Aug 01, 2007 12:55 am

Quoting Kmh1956 (Reply 24):
So what's so freakin' special about AC that could possibly coerce me into spending close to $700 more to fly with them?

Nothing special - it's called competition...or lack thereof from Canada. Comparing fares ex-Canada vs ex-USA will always result in a higher fare from Canada...not to mention the extremely high taxes that are charged here.

or probably in this case AC has sold out their lower priced fares and are only selling their non-discounted fares.

Edited to add: I'm not sure where you found your prices from, but AC is available for $668 non-stop, vs $585 which is the cheapest 1-stop option.

[Edited 2007-07-31 18:03:53]
 
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longhauler
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RE: Air Canada Ranked 'Best Airline In North America'

Wed Aug 01, 2007 1:01 am

It is obviously supply and demand. AC has already sold out its lower fare levels and the other carriers have not.

If they were not able to compete or the flights were mostly unsold, then the fares would be lower, right?

Looking a couple of months in advance, I see BDA-YYZ-BDA for 508 USD for Y and 1370 USD for J.
Just because I stopped arguing, doesn't mean I think you are right. It just means I gave up!
 
LH423
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RE: Air Canada Ranked 'Best Airline In North America'

Wed Aug 01, 2007 3:00 am

Quoting Asiaflyer (Reply 16):
If you charge for meals on a 5 hour flight, or charge 5 usd for beer on a 10 hours flight, you can simply not compete in this matter.

See, you're falling into the same trap that the poster who brought up this point showed us. Yes, a couple of US airlines charge for alcohol on international flights but none of them charge for food on international flights. I certainly won't make the argument that North American airlines are AS good as their counterparts in other areas of the globe, but I think that the difference in economy is not nearly as great as people think. In the front cabins, yes, the service styles and levels are noticeably different, but not as much when you get to the back.

Quoting Kmh1956 (Reply 24):
I did a quick search on a RT from BDA-YYZ for the same dates, and the price is $1255.78 (US).

That's because non-stop flights are always more. I'd be interested in what DL charge for BDA-ATL. I bet it's more than BDA-ATL-YYZ. AC can charge that much more over airlines offering connections because they know that for many peoplle, it's worth shelling out the extra money for the non-stop over the connection.

LH423
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CRJ 900
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RE: Air Canada Ranked 'Best Airline In North America'

Wed Aug 01, 2007 3:23 am

BUT ON A BRIGHTER NOTE,

very soon pax will be paying to use those tvs onboard, the memos were just handed out this week.....

god, sometimes this airline never ceases to amaze me....
 
pnwtraveler
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RE: Air Canada Ranked 'Best Airline In North America'

Wed Aug 01, 2007 3:29 am

I won't belabour the point and I know CRJ's didn't have ovens. I don't know how or why they did it but I know what I ate. Maybe the hot portion came preheated. Maybe they were short cold breakfasts and it was a substitution. Maybe they were testing a preheated version. I joked with the Ballerina Karen Kain (across the aisle from me and the third time we had shared a flight somewhere) about how the omelet was surprizing eatible and the cramped aircraft. She is quite tall and we joked about the headroom when standing. She made a comment that she could put her leg over her head and touch the ceiling with her foot. So that made the flight memorable. My ex-boss out of Montreal never had a hot meal and specifically asked at the gate why we did and he didn't. (he complained about anything and everything.) And I would know the difference between an A319 and a CRJ. This was pre-911. Probably 12 -13 years ago now so the aircraft was still AC at the time. Thanks for the explanation about the two flight attendants. I actually loved flying them prior to 9/11. On a couple of occasions there was an AC employee in the jump seat of the cockpit and once a spouse. The door to the cockpit was left open and because of the nose down attitude of the CRJ on landing you got a great view of the landing if you leaned out into the aisle. Of course that never happens anymore. The newer Jazz CRJ200 were an improvement as the seats gave much better support.

The paper said this morning that AC placed 11th Internationally. I find that surprizing but impressive.

http://www.canada.com/nationalpost/f...04e-4cc5-92b6-d9611df06a00&k=34370
 
MattRB
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RE: Air Canada Ranked 'Best Airline In North America'

Wed Aug 01, 2007 3:41 am

Quoting CRJ 900 (Reply 28):
very soon pax will be paying to use those tvs onboard, the memos were just handed out this week.....

 banghead   expressionless   no 

We need to stop trying to be everything to everyone and let WS has the LCC market and return to full service. We need to stop nickel and diming our customers for ever amenity onboard.
Aviation is proof that given, the will, we have the capacity to achieve the impossible.
 
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RE: Air Canada Ranked 'Best Airline In North America'

Wed Aug 01, 2007 3:47 am

1:50 is the rule at Jazz and the company only dispatches the CRJ 100/200 with 1 FA regardless. Of course the min crew for the CRJ705 is 2 FAS. If the aircraft is being dispatched to a bilingual destination the airline crews it with a bilingual FA, if for some reason there are no bilingual FAs available the flight is crewed unilingual, even if it's to the hinterlands of QB and this is also true on the Dash8. The airline only needs to show that every reasonable effort was made to comply with the OLA. It is reasonable to allow this to happen otherwise it would be preventing the airline from doing business and would you rather have the flight go as scheduled OR be cancelled because the FA doesn't speak French?

I agree 100% this airline describes itself a full service carrier and what we offer should reflect exactly that.... I believe there is a very strong market for that product and if it means a smaller AC then so be it, but let's bring our product up to International competetive standards. Westjet can stick to doing what they know best and AC should do the same. However Westjet has also changed from their original business model so I'm seriously beginningto think the whole deal is just one big blurrrrrrr.........

[Edited 2007-07-31 20:52:06]

[Edited 2007-07-31 20:56:54]

[Edited 2007-07-31 20:58:18]
 
FLYACYYZ
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RE: Air Canada Ranked 'Best Airline In North America'

Wed Aug 01, 2007 7:23 am

Quoting MattRB (Reply 30):
We need to stop trying to be everything to everyone and let WS has the LCC market and return to full service. We need to stop nickel and diming our customers for ever amenity onboard.

Agreed. AC has convinced themselves that a seat is merely a commodity - and passengers gleefully will "buy up" as desired. I spend an awful lot of time on airplanes speaking to customers, and a very large majority of customers want something more than a pay for everything experience. The Canadian aviation market is very closely compared to that in Australia -- where you have full service QANTAS, and LCC's Virgin Blue and Jetstar. QANTAS doesn't seem to be suffering financially in this competitive market, and how refreshing it is to receive a full service in-flight experience on the vast majority of its internal/domestic routes. They are still subject to the same financial pressures, fuel prices, etc. as Canadian carriers - so what are they doing that can't be duplicated here. AC was always a notch above the UA's US's and AA's of the world -- why can't this be exploited and marketed to their advantage?
Above and Beyond
 
Salomon
Posts: 191
Joined: Thu Jun 29, 2006 2:18 am

RE: Air Canada Ranked 'Best Airline In North America'

Thu Aug 02, 2007 1:17 pm

Just a quick word to say that the 1rst A321 is being XM'ed : C-GJWO.

Here is the full list:
11 A319 (out of 41)
30 A320 (out of 42)
7 B763 (out of 31)
All CRA, E90 and E75
Takeoffs are optional; landings are mandatory.
 
bakersdozen
Posts: 186
Joined: Mon Nov 20, 2006 12:24 pm

RE: Air Canada Ranked 'Best Airline In North America'

Thu Aug 02, 2007 1:46 pm

Quoting Salomon (Reply 33):

What the heck? Is that list up to date... it is going pretty slow, I would have thought the 320's and 319's would have almost been done by now
 
MattRB
Posts: 1358
Joined: Wed Apr 27, 2005 4:49 am

RE: Air Canada Ranked 'Best Airline In North America'

Thu Aug 02, 2007 3:24 pm

Quoting Bakersdozen (Reply 34):
What the heck? Is that list up to date... it is going pretty slow, I would have thought the 320's and 319's would have almost been done by now

Well, they would've except for that whole 'summer' thing happening and everybody and their dog (or not, given our new pet policy  Wink ) going on vacation, leading to some of the highest average load factors which, in turn, leads to higher usage of the available aircraft which means less down time for maintenance of this sort.

Don't worry, it'll pick up again around October-ish.
Aviation is proof that given, the will, we have the capacity to achieve the impossible.