maddog888
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If It Was In A Movie No-one Would Believe It But..

Mon Aug 06, 2007 1:26 am

Just thought I would share with you the details of an e-mail from British Airways. The story behind it is that in July I returned from Boston to London by British Airways but the BA agents never took my I-94W exit card. I did not discover this until after I had destroyed my boarding card etc that might be proof to the US immigration department that I had left the US. When I first wrote to BA they replied with words to the effect that it was not their problem. Accordingly I wrote to BA giving them the flight details, ticket number and even my Frequent flyer number and explaining that I had no proof for US immigration. I requested that they send me a letter confirming that I was on that flight so that I could send it to the US Immigration. I have just received their reply stating that they can send me the letter as soon as I FAX THEM PROOF THAT I WAS ON THE FLIGHT. What the f***!!!!!!!!!!!!!!!!!!! Why do they think I was writing to them in the first place?

I intend writing back when I have calmed down and sending them a copy of my Executive Club statements but with geniuses like that at work there I don't hold much hope. It should make for an interesting time when I go to Boston again at the end of the month. The only consolation I have is that at least I won't be classed as an overstayer as the original i-94W goes until October, but I doubt it will be fun at Boston Immigration given the current security levels.

//rant off
Julian

[Edited 2007-08-05 18:53:15]
 
ehho
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RE: If It Was In A Movie No-one Would Believe It But..

Mon Aug 06, 2007 1:35 am

In the other thread about the US-VISIT program a few people said that they arrived at entry points with departure cards from previous visits still in their passports, and nothing happened to them: US-Visit Program, Still Exist? (by Venezuela747 Aug 5 2007 in Civil Aviation)

Basically, I would just stay cool if I were you, and not worry about it at all. If you do get a tough time at BOS, just say that you don't know anything and that BA's must've screwed up.
"Get your facts first. Then you may distort them as much as you please" -- Mark Twain
 
maddog888
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RE: If It Was In A Movie No-one Would Believe It B

Mon Aug 06, 2007 2:06 am

Quoting EHHO (Reply 1):
Basically, I would just stay cool if I were you, and not worry about it at all. If you do get a tough time at BOS, just say that you don't know anything and that BA's must've screwed up.

Yup, that sounds like a good idea. I figured I couldn't have been the only one it had happened to, it's just the first time in a decade +'s worth of flying to the states 3 times a year. having calmed down a bit after BA's e-mail I intend to keep mellow but it would be a real shame to be blacklisted from the country for something so stupid. I just never thought to check at the gate that it had been collected, not something that will happen again

Julian
 
mainMAN
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RE: If It Was In A Movie No-one Would Believe It B

Mon Aug 06, 2007 2:15 am

Quoting Maddog888 (Thread starter):
The story behind it is that in July I returned from Boston to London by British Airways but the BA agents never took my I-94W exit card.

That happened to me too at a border crossing between the US and Canada. I asked immigration at MAN to stamp that I'd arrived back in the UK, which they did. Not that this helps you though....Is it worth asking the agent in BOS to acknowledge the fact that you're arriving in the US and that you've previously departed? I really don't think you'll have a problem, obviously the fact that they can't be bothered collecting the exit cards means they're more concerned with terrorism and knowing who's in the country than any immigration matters.
 
antonovman
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RE: If It Was In A Movie No-one Would Believe It But..

Mon Aug 06, 2007 2:25 am

It happens all the time. Don't worry about it.I was in a US immigration office one day while there as a crew member doing something and one agent came in with a bagfull of those slips and threw them straight in the bin
 
maddog888
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RE: If It Was In A Movie No-one Would Believe It But..

Mon Aug 06, 2007 2:26 am

Quoting MainMAN (Reply 3):
.Is it worth asking the agent in BOS to acknowledge the fact that you're arriving in the US and that you've previously departed?

.

Well if you mean the BA Agent, I sure wouldn't hold my breath on that especially as this time I am flying AA. But I certainly intend to get it sorted out at the Immigration desk in Boston. What I don't want to have happen is to get passed in and out for the August trip but still have an outstanding issue with July which could drag on until after the October 5 expiry date for that trip.

Julian
 
XXXX10
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RE: If It Was In A Movie No-one Would Believe It But..

Mon Aug 06, 2007 7:46 am

You could just contact the US embassy in London, you can prove to them that you hve left the US by just turning up! I know that this is a pain in the A*** but I would imagane that calling them will probably be sufficient.
 
N911YX
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RE: If It Was In A Movie No-one Would Believe It But..

Mon Aug 06, 2007 9:53 am

Quoting EHHO (Reply 1):
it would be a real shame to be blacklisted from the country for something so stupid

No need to worry brother, just fly into Tijuana or Monterey and walk across the border with everyone else. Sarcasm/off
The airline biz needs a Quantum Physic
 
access-air
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RE: If It Was In A Movie No-one Would Believe It But..

Mon Aug 06, 2007 10:38 am

Quoting Maddog888 (Thread starter):
I did not discover this until after I had destroyed my boarding card etc that might be proof to the US immigration department that I had left the US.

Your first mistake.....Destroying your travel documents.....need I say more?????


Access-Air
Remember, Wherever you go, there you are!!!!
 
kanebear
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RE: If It Was In A Movie No-one Would Believe It But..

Mon Aug 06, 2007 10:49 am

BAEC do online statements don't they? Go online, print out your activity showing the flight, fax that to BA along with a printout of that photo floating around the net of a guy with his head up his arse.
 
NorthstarBoy
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RE: If It Was In A Movie No-one Would Believe It But..

Mon Aug 06, 2007 11:10 am

pardon such a dumb question, but why is it important that you have a stamp in your passport that says you reentered your own country?
Yes, I'd like to see airbus go under so Boeing can have their customers!
 
bongo
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RE: If It Was In A Movie No-one Would Believe It But..

Mon Aug 06, 2007 11:29 am

It happened the same to me on a AA flight MIA-MDE ... imagine how scared I was!!! However the flight attendant received the exit card and made some sort of report. Fortunately I kept my boarding pass as a proof and it is still in my passport. Besides that I renewed my US visa on May so I have another proof.
But my question is what is the procedure to return the exit card when you are in the airport and have an electronic ticket, so no contact with any person at the airline.
MDE: First airport in the Americas visited by the A380!
 
MCO2BRS
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RE: If It Was In A Movie No-one Would Believe It But..

Mon Aug 06, 2007 11:41 am

This happened to me a while ago when leaving through MCO, it was no big deal, I just explained to the immigration agent that it wasn't collected on my departure; though having said that I don't know if the fact that I had a valid 5yr visa helped in making it a non-issue for the agent.

Quoting Bongo (Reply 11):
But my question is what is the procedure to return the exit card when you are in the airport and have an electronic ticket, so no contact with any person at the airline.

Normally when flying internationally on an e-ticket, an agent will check your passport when your baggage receipts are printed. Thats how its happened with me the last few times I've flown int'l out of here.
 
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readytotaxi
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RE: If It Was In A Movie No-one Would Believe It But..

Mon Aug 06, 2007 5:26 pm

This also happened to me on return from MCO with BA.
I had kept my travel documents and sent off the paperwork to the address on the US Embassy website.
Next time I went to MCO the agent had the details and I was cleared in minutes, the service worked well.
you don't get a second chance to make a first impression!
 
ushermittwoch
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RE: If It Was In A Movie No-one Would Believe It But..

Mon Aug 06, 2007 6:43 pm

As I posted in that other thread, it is your responsibility that you make sure, the gate agent or CSA take your I-94(W) document in.
The thing that I find absolutely hilarious about this whole thing though is, that the airlines have to provide the US government with a ton of information, but telling them that you actually left the country seems to be too much to handle...

Well, I am hoping that the people in EWR wont be too mean to me on Wednesday...  Smile
Where have all the tri-jets gone...
 
ManchesterMAN
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RE: If It Was In A Movie No-one Would Believe It But..

Mon Aug 06, 2007 7:32 pm

First off I really wouldn't worry about this one bit. If you return to the US within 3 months or get a stamp in your passport from another country within 3 months then you are golden as this is concrete proof that you never out stayed your welcome. If not just keep the offending I94W in your pocket when you re-enter the US and don't mention it. Chances are nothing will be said and you'll be on your way. After all those things must get lost all the time by airline staff etc. As a regular visitor to the US they will know you have a pattern of coming and going and won't hassle you. The immigration folks in the US don't even speak to me anymore they just point at finger print machine and camera and then stamp passport. No questions about why I am there etc. If only the Canadians were that welcoming. I crap my pants every time I enter Canada as I always get 20 questions.

As an aside it is your responsibility to surrender your I94W card to the airline. If they forget to take it from you then you need to make a point of giving it to them. However I'd just completely forget about this if I were you. It will be a complete non-event when you next go to the US.
Flown: A300,A319,A320,A321,A330,A340.A380,717,727,737,747,757,767,777,DC9,DC10,MD11,MD80,F100,F50,ERJ,E190,CRJ,BAe146,Da
 
Parabolica
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RE: If It Was In A Movie No-one Would Believe It B

Mon Aug 06, 2007 9:34 pm

hello all,

in my experience with BA over the last few years, you are wasting your time. That is an airline that has completely forgotten what "customer service" means, the (ground and retail) staff are by and large disgruntled and uninterested, uninformed, and as such would expect no help there.

US Customs and Immigration are tough and yet if you are patient and pleasant with any tough guys, they are almost always pretty understanding. I hate the current US immigration situation for its time consuming and difficult entry - exit process too, but as usual people are not ogres if you are relaxed and explain your situation. I wouldn´t worry over much.

Now Heathrow on the other hand ....

Best Regards

P -
oh please let there never be cell phones in airliners...
 
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na747
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RE: If It Was In A Movie No-one Would Believe It But..

Mon Aug 06, 2007 9:43 pm

Maddog888,
It's not the end of the world.
But, if you can, just turn it in to your nearest U.S. Embassy or Consulate (I know it may be a pain in the ---),
or just hold on to it and show it upon arrival back into the U.S. on your next trip there. If asked by Immigration officials, just simply state the airline did not collect it.
It happens all the time. Believe me. I check in many departing passengers who still hold their old/previous I-94 and I just collect them and turn them in. Sometimes I see paxs holding 2 or 3 of them.
Yes, U.S. immigration officials are generally tough and difficult, but with a little patience, honesty and cooperation you should be fine.
Just make sure that the next time you fly out the airline or agent collects the card.
 
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Vasu
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RE: If It Was In A Movie No-one Would Believe It But..

Mon Aug 06, 2007 9:48 pm

Certainly not a problem... I've still got an exit card from ATL in 2005... I went back to the US in APR this year. The security guy glanced at my old exit card, but then just carried on as normal. I still have it...
 
smokeyrosco
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RE: If It Was In A Movie No-one Would Believe It But..

Mon Aug 06, 2007 10:01 pm

It happened to me before, I left the card in my passport and the agent just asked me about it next time I went back and ripped it out himself then stamped the passport and let me through.
John Hancock
 
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TheRedBaron
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RE: If It Was In A Movie No-one Would Believe It But..

Mon Aug 06, 2007 10:15 pm

This problem has happened to me twice, the first I did not even notice I still had the form attached till 2 months later.. and the second I really worried so I called the embassy and they gave me the phone number of the national security whatever office in Omaha and I fax them my info, and they sent me back a letter to carry in the even I had problems entering the U.S. but then again I was prepared to fly to Tijuana and use the gigant hole they have there just in case...
The best seat in a Plane is the Jumpseat.
 
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OA260
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RE: If It Was In A Movie No-one Would Believe It But..

Mon Aug 06, 2007 10:20 pm

The last time I left the USA was PHL and they had exit computer teminals around the international gate areas. You submitted your passport under a scanner and fingerprints and it gave a me departure slip stating I had left the country. I thought they were rolling this out in all airports??
 
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Vasu
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RE: If It Was In A Movie No-one Would Believe It But..

Mon Aug 06, 2007 11:00 pm

Quoting OA260 (Reply 21):
I thought they were rolling this out in all airports??

I think so... In April 07 I used one in DTW
 
ManchesterMAN
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RE: If It Was In A Movie No-one Would Believe It But..

Mon Aug 06, 2007 11:28 pm

Quoting OA260 (Reply 21):
The last time I left the USA was PHL and they had exit computer teminals around the international gate areas. You submitted your passport under a scanner and fingerprints and it gave a me departure slip stating I had left the country. I thought they were rolling this out in all airports??

The US VISIT exit stations have now been scrapped. They said it was just a trial and the trial has ended. I think they realised it was completely pointless.
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10mid
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RE: If It Was In A Movie No-one Would Believe It But..

Mon Aug 06, 2007 11:55 pm

Quoting N911YX (Reply 7):
No need to worry brother, just fly into Tijuana or Monterey and walk across the border with everyone else. Sarcasm/off

Monterrey to the border is quite a hike.
 
Flyer732
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RE: If It Was In A Movie No-one Would Believe It But..

Tue Aug 07, 2007 12:05 am

A passenger APIS list was generated and sent to US Customs when the flight departed BOS. They know you're gone by the simple fact that the electronic transmission shows your name, passport number and several other bits of information.
 
nonrev
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RE: If It Was In A Movie No-one Would Believe It But..

Tue Aug 07, 2007 12:05 am

Happened to me before. UA advised that I take it to their ticket desk and they would send back. Seemed to work, have never had any problems since.
 
IFEMaster
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RE: If It Was In A Movie No-one Would Believe It But..

Tue Aug 07, 2007 12:25 am

Why is this BA's responsibility? Before I moved here, this happened to me many times and I never had a problem reentering, but there's no need to get pissed off at the airline. Just mail your I94-W to the US embassy in London. That's all you have to do.
Delivering Anecdotes of Dubious Relevance Since 1978
 
rikkus67
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RE: If It Was In A Movie No-one Would Believe It But..

Tue Aug 07, 2007 1:06 am

For myself up in Canada, the days of showing my drivers licence to enter the states is long gone. My niece came with me on vacation, and all I needed was a birth or baptism certificate, and a recent school photo ID! When things changed, I didn't have to be too concerned, as I already had a passport for travelling. It is interesting to note the discrepancy between US travellers and Canadian travellers. Canadians outnumber Americans holding passports approximately 3 to 1! All those years jetting around the "Commonwealth"....
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WJ
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RE: If It Was In A Movie No-one Would Believe It But..

Tue Aug 07, 2007 1:07 am

Its amazing to me that in this electronic age, the tracking of visitors in and out of the US is so dependant on these flimsy peices of paper, that may or may not be stapled to and then collected from your passport. Airlines send manifests with the similar data (name, age, sex, passport numbers, residence in the US) on all inbound and outbound flights, isnt it time they moved away from these forms?
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ehho
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RE: If It Was In A Movie No-one Would Believe It But..

Tue Aug 07, 2007 1:56 am

Quoting IFEMaster (Reply 27):
Why is this BA's responsibility?

Because they broke US law in Maddog888's case. From the Code of Federal Regulations, title 8, sec. 231.2 par. b:

Quote:

In addition to the electronic manifest transmission requirement specified in paragraph
(a) of this section, and subject to the exception of paragraph (2) of
this paragraph (b), the master or commanding officer, or authorized
agent
, owner, or consignee, of each commercial vessel or aircraft
departing from the United States to any place outside the United States
must present a properly completed departure portion of an Arrival/
Departure Record, Form I-94, to the Customs and Border Protection (CBP)
officer at the port of departure for each person on board.
Whenever
possible, the departure Form I-94 presented must be the same form given
to the alien at the time of arrival in the United States. The carrier
must endorse the I-94 with the departure information on the reverse of
the form. Submission of the I-94 to the CBP officer must be accomplished
within 48 hours of the departure, exclusive of Saturdays, Sundays, and
legal holidays. Failure to submit the departure I-94 within this period
may be regarded as a failure to comply with section 231(g) of the Act
,
unless prior authorization for delayed delivery is obtained from CBP.



Quoting WJ (Reply 29):
that may or may not be stapled to and then collected from your passport.

I've never heard of an I-94 departure card not being stapled to a passport. I cannot imagine that ever happens, aside from some blatant incompetence by a specific CBP agent. According to the passage I quoted above, it appears that if a departure card is missing in the passport during check-in for the flight, the passenger may fill out another one.

[Edited 2007-08-06 19:00:39]
"Get your facts first. Then you may distort them as much as you please" -- Mark Twain
 
goldorak
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RE: If It Was In A Movie No-one Would Believe It But..

Tue Aug 07, 2007 5:50 am

Quoting IFEMaster (Reply 27):
Just mail your I94-W to the US embassy in London. That's all you have to do.

 no  it has to be sent to a private company in London, KY. All details as well as what can be considered as proofs of departure from the US are given on US embassies web sites. Here's a link

http://www.amb-usa.fr/consul/niv/I94W.htm

It happened to me leaving IAD in july (I sent the I94 form + boarding pass stub) and had no problem going to BOS 3 weeks later
 
Ned Kelly
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RE: If It Was In A Movie No-one Would Believe It But..

Tue Aug 07, 2007 5:52 am

"If It Was In A Movie No-one Would Believe It But..!!" I can't believe that anyone would have the nerve to write to an airline to request this in the first place! I wouldn't die in a ditch over this, the US authorities would probably have to have a strong suspicion that you failed to leave the country when you were suposed to next time you visit before they would refuse you entry. Why don't you next time you go to the USA just carry with you some eveidence that you were back in the UK at the time, i.e. such as a wage slip etc.
 
ehho
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RE: If It Was In A Movie No-one Would Believe It But..

Tue Aug 07, 2007 6:30 am

Quoting Ned Kelly (Reply 32):
I can't believe that anyone would have the nerve to write to an airline to request this in the first place!

Well, that's a strong statement! As I mentioned in my earlier post, BA broke the law in this case, so it's only fair that they should be the addressee of a complaint. In this case I wouldn't worry too much as passenger, but still , it's the airline that screws up, and it's their liability.
"Get your facts first. Then you may distort them as much as you please" -- Mark Twain