Tancrede
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Intervention Of Chinese Police In A Finnair Plane

Mon Aug 27, 2007 4:24 pm

Helsingin Sanomat told today that last Saturday the Chinese police had to make an intervention in a Finnair plane at the Beijing airport, and in the process to take into custody 10 Spanish passengers. The reason of this drama was the beginning of a "riot" due to an almost nine hours delay because of technical problems (an hydraulically leak from one engine). The passengers got nervous, it seems that the air conditioner was not working properly, so much that a Spanish woman beat a F/A. Then the police had to take action.

I wonder what type of aircraft was it.

Below the link to the article, sorry but in Finnish


http://www.hs.fi/kotimaa/artikkeli/F...6itiin+viikonloppuna/1135229826594
 
pyh
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RE: Intervention Of Chinese Police In A Finnair Plane

Mon Aug 27, 2007 4:30 pm

Quoting Tancrede (Thread starter):
I wonder what type of aircraft was it.

MD-11.
 
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teme82
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RE: Intervention Of Chinese Police In A Finnair Pl

Mon Aug 27, 2007 4:31 pm

Yeah I've read fellow spotters view of the drama. He was on that flight and the Spanish passengers were acting very badly.

link to the spotters story (Finnish)
Flying high and low
 
swiftski
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RE: Intervention Of Chinese Police In A Finnair Plane

Mon Aug 27, 2007 4:34 pm

Quoting Tancrede (Thread starter):
I wonder what type of aircraft was it

It was one of their beautiful MD-11's


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More speifically on 19th Aug (last Sunday) it was OH-LGB. Flight time HEL-PEK 7h40. One of the shorter EU-Far East legs.


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Analog
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RE: Intervention Of Chinese Police In A Finnair Pl

Mon Aug 27, 2007 4:41 pm

Quoting Tancrede (Thread starter):
nine hours delay because of technical problems (an hydraulically leak from one engine). The passengers got nervous, it seems that the air conditioner was not working properly, so much that a Spanish woman beat a F/A.



Quoting Teme82 (Reply 2):
Yeah I've read fellow spotters view of the drama. He was on that flight and the Spanish passengers were acting very badly.

Locked in for 9 hours w/o aircon in Beijing? Doesn't excuse violence, but man, I'd probably be acting badly at that point.
 
swiftski
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RE: Intervention Of Chinese Police In A Finnair Plane

Mon Aug 27, 2007 4:44 pm

Quoting Analog (Reply 4):
Locked in for 9 hours w/o aircon in Beijing?

Sorry, I must have misread. If it was PEK-HEL on 19th Aug then it was OH-LGD, AY52, 8hr20.


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teme82
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RE: Intervention Of Chinese Police In A Finnair Plane

Mon Aug 27, 2007 4:52 pm

Quoting Analog (Reply 4):
Locked in for 9 hours w/o aircon in Beijing?

6 hours in terminal and rest 3 inside plane that hadn't AC on. You can think how hot it was inside that MD-11....
Flying high and low
 
bjornstrom
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RE: Intervention Of Chinese Police In A Finnair Plane

Mon Aug 27, 2007 4:53 pm

Why not disembark? I've been stuck with LX on NBO-ZRH but we left the aircraft and could drink beer at some small bar for six hours until 3AM. I sat next to rapper Sean Paul and his crew  Smile
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Tancrede
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RE: Intervention Of Chinese Police In A Finnair Plane

Mon Aug 27, 2007 4:57 pm

Quoting Analog (Reply 4):
Locked in for 9 hours w/o aircon in Beijing? Doesn't excuse violence, but man, I'd probably be acting badly at that point.

In fact, the passengers had been waiting previously five hours in the terminal, and when the troubles begun they had been two hours in the plane.
 
Analog
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RE: Intervention Of Chinese Police In A Finnair Plane

Mon Aug 27, 2007 5:08 pm

Quoting Bjornstrom (Reply 7):
Why not disembark?

Crew time restrictions?
 
ehho
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RE: Intervention Of Chinese Police In A Finnair Plane

Mon Aug 27, 2007 5:26 pm

Quoting Analog (Reply 9):
Crew time restrictions?

Now, they don't do that in Europe. Unlike the US, if time's up, the captain will simply not leave gate. You don't have airline management who have the plane towed to a parking position waiting for mx, all the while the crew cannot physically leave the plane.

Anyways, it's a nasty story. Pax discomfort is very much in order after 3 hours w/o aircon, abuse however is absolutely out of order, and it serves the unruly pax right that they've been taken into custody. I hope Chinese authorities prosecute them to set a standard. People must understand that in tough situations it's everyone's duty to stay cool, and inspire others to do so too.

I was on an LH flight out of EWR recently, and we had a 3 hour delay after boarding, but thank heavens we had aircon working all right. Still, many passengers became very irritated, and initiated verbal abuse of other pax and crew. It was absolutely disgusting.
"Get your facts first. Then you may distort them as much as you please" -- Mark Twain
 
Tancrede
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RE: Intervention Of Chinese Police In A Finnair Plane

Mon Aug 27, 2007 5:41 pm

Quoting Teme82 (Reply 2):
Yeah I've read fellow spotters view of the drama. He was on that flight and the Spanish passengers were acting very badly.

link to the spotters story (Finnish)

Thanks for the link, very interesting. That was a real nightmare. I would have not liked to be in this flight.

[Edited 2007-08-27 10:42:50]
 
HowSwedeitis
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RE: Intervention Of Chinese Police In A Finnair Plane

Mon Aug 27, 2007 5:48 pm

Quoting Bjornstrom (Reply 7):
I sat next to rapper Sean Paul and his crew

That must have been awesome! Talk about a cool layover!  Wink

Striking an FA is never called for. Do you seriously think THEY want to be on a hot airplane?!?!? Certainly not.  no 
Heja Sverige!!
 
Analog
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RE: Intervention Of Chinese Police In A Finnair Plane

Mon Aug 27, 2007 5:54 pm

Quoting EHHO (Reply 10):
People must understand that in tough situations it's everyone's duty to stay cool,

 Yeah sure Big grin

Quoting EHHO (Reply 10):
and it serves the unruly pax right that they've been taken into custody.

What's the story? Were people taken into custody just for being unruly, or for striking a FA?
 
CV990
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RE: Intervention Of Chinese Police In A Finnair Pl

Mon Aug 27, 2007 5:59 pm

Hi!

Well, things like that happen....I was once stuck inside a UA 777 at IAD for about the same time!!! But people behaved quite cool during all that process, but still I could feel a bit of tension building up, that's very natural....the F/A's kept serving paid snacks and water and now you can guess what happen after we left...there was no more drinks or paid snacks during all the flight from IAD to LAX!!! I also questioned myself why we didn't un-board the plane....we could have stayed in the terminal for a while, we could had something to eat and drink and when the plane was ready we could have returned again. Now regarding the spanish passengers???? Well those guys are special!!! They "boil in few water"....that's why they're also called "furia latina" ( latin fury...eh!eh!eh! ) and I tell you, when they start speaking LOUD spanish it can be overwhelming! One day I was flying from KIX to AMS in a KL 744 and there was a huge group of spanish coming on the plane....after some time, they started to chat between them on the aisle and the dutch F/A's wanted to work and they couldn't efficiently....they had to always ask them to seat down and I was watching that and feeling sorry for them...it was quite hectic!!! In the end when I was leaving I comment that with one of the troubled F/A's - "You had a hell of a time down there right???" - and she eyeballed me almost getting sick! Another time, I was also in a KL flight, this time an AMS/MAD flight back to 1981, a DC-9-15, and the Captain of the plane was very nice, so before we landed he had the cockpit door open so those of us that were in the front of the plane could slide to the side and actually could see the landing....until one "spaniard" had the idea to unfasten is seat belt and stand-up to have a "better" view! This was maybe 2 or 3 minutes before we landed....then I see an F/A running on the aisle and give a big burst to that guy and immediately the cockpit door was slammed and closed!!!
Regards
CV990, the Maserati of the skies!
 
ACFA
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RE: Intervention Of Chinese Police In A Finnair Plane

Mon Aug 27, 2007 6:05 pm

Haha, serves them right. Don't mess with the flight crew, and definately don't mess with the chinese.

I'd probably want to go crazy too without aircon, but that is no excuse for assault.

Was on a AC777 not long ago in PEK, and the Beijing police came onboard and wanted photos taken in the cabin. Very friendly.
 
ehho
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RE: Intervention Of Chinese Police In A Finnair Plane

Mon Aug 27, 2007 6:45 pm

Quoting Analog (Reply 13):
just for being unruly, or for striking a FA

Sorry about being unclear, unruly means "not conforming to rule, disobedient". Basically anything from refusing to follow crew orders to assault is "being unruly", because you don't conform to the rules. I think that in all such cases intervention by law enforcement is permissible.
"Get your facts first. Then you may distort them as much as you please" -- Mark Twain
 
Ellehammer
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RE: Intervention Of Chinese Police In A Finnair Plane

Mon Aug 27, 2007 7:10 pm

Quoting ACFA (Reply 15):
and definately don't mess with the chinese.

Yeah, I believe they charge the families left behind for the price of the bullet!
 scared 
 
L410Turbolet
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RE: Intervention Of Chinese Police In A Finnair Plane

Mon Aug 27, 2007 7:41 pm

Quoting EHHO (Reply 10):
I hope Chinese authorities prosecute them to set a standard.

Face a firing squad???
 
musapapaya
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RE: Intervention Of Chinese Police In A Finnair Plane

Mon Aug 27, 2007 9:37 pm

Quoting EHHO (Reply 10):
I was on an LH flight out of EWR recently, and we had a 3 hour delay after boarding, but thank heavens we had aircon working all right. Still, many passengers became very irritated, and initiated verbal abuse of other pax and crew. It was absolutely disgusting.

So whats the story for this? Was it weather delay or mechanical delay? I also feel the same, people should be abuse crew in case of a delay, they are just doing their jobs.
Lufthansa Group of Airlines
 
ehho
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RE: Intervention Of Chinese Police In A Finnair Plane

Mon Aug 27, 2007 10:59 pm

Quoting L410Turbolet (Reply 18):
Face a firing squad???

Hehe, well I said prosecute, not persecute  cool  Actually, the Chinese are very reasonable towards foreigners, unless it's a serious offense. I don't think that the pax involved should suffer, but a few hours of arrest, a fine, and a diplomatic complaint note to their embassy will do the trick, together with allround condemnation here on A.net and elsewhere.

Quoting Musapapaya (Reply 19):
So whats the story for this?

We had a weather delay. Actually, the three hours were not that bad considering it was the infamous snowstorm on Valentine's Day this year. Most flights from EWR were cancelled that day.
"Get your facts first. Then you may distort them as much as you please" -- Mark Twain
 
bok269
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RE: Intervention Of Chinese Police In A Finnair Plane

Tue Aug 28, 2007 3:22 am

Amazing how immature and naive some passengers can be. It is certainly not the F/As fault. They don't want to be on the plane either in those conditions. Grow up. I understand conditions were bad, but nothing warrants that behavior.
"Reality is wrong, dreams are for real." -Tupac
 
omoo
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RE: Intervention Of Chinese Police In A Finnair Plane

Tue Aug 28, 2007 3:34 am

is this Marylin Monroe's mother ?

Fly Air Popobawa
 
FlyDekker
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RE: Intervention Of Chinese Police In A Finnair Plane

Tue Aug 28, 2007 3:47 am

While I don't condone any kind of bad/unruly behaviour or any kind of violence and I don't approve of what happened here, the question does arise as to how long one can be detained.
 
Finnaviation
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RE: Intervention Of Chinese Police In A Finnair Plane

Tue Aug 28, 2007 5:56 am

Quoting Swiftski (Reply 3):
More speifically on 19th Aug (last Sunday) it was OH-LGB. Flight time HEL-PEK 7h40. One of the shorter EU-Far East legs.



Quoting Swiftski (Reply 5):
Sorry, I must have misread. If it was PEK-HEL on 19th Aug then it was OH-LGD, AY52, 8hr20

This episode was on 25th Aug and it was OH-LGB. And flightime PEK-HEL was 7h29min.
 
swiftski
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RE: Intervention Of Chinese Police In A Finnair Plane

Tue Aug 28, 2007 6:51 am

Quoting Finnaviation (Reply 24):
This episode was on 25th Aug and it was OH-LGB. And flightime PEK-HEL was 7h29min.

I didnt read the article as I don't speak Finnish. I assumed "last Sunday" meant 19th, rather than 25th, aka "yesterday".

8hr 20 schedule PEK-HEL. Not actual.
 
Analog
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RE: Intervention Of Chinese Police In A Finnair Plane

Tue Aug 28, 2007 7:41 am

Quoting Bok269 (Reply 21):
Amazing how immature and naive some passengers can be. It is certainly not the F/As fault. They don't want to be on the plane either in those conditions. Grow up.

FAs, whether they like it or not, are the airline's representatives to the passengers. They represent the airline. When locked in an aircraft with FAs for hours without aircon, the FAs should expect a certain amount of verbal abuse:

Passenger statements like "This is unacceptable." "Let us leave." "Who do you think you are keeping us prisoner like this?" "Do you know who I am?" "What the f#$* is going on you #$#$(*&#$ #?" in a hostile tone may not be helpful, but are to expected and should not be illegal. Nor should disobeying an order to shut up and stop complaining be illegal (unless it's an emergency and the FA's attention is desperately needed somewhere else). Threats of harm or actual acts to hurt FAs are another matter.
 
prebennorholm
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RE: Intervention Of Chinese Police In A Finnair Plane

Tue Aug 28, 2007 8:19 am

Incidentally we had very much the same type of incident here in Denmark. But it was a farmer treating his pigs the same way as Finnair treated their customers.

The outcome, however, was totally different. The farmer went to jail, not the pigs.

It really puzzles me because four times earlier this year I enjoyed a perfect service from Finnair.

What puzzles further: How can a hydraulic leak on an engine prevent the A/C from working properly on ground power? Are those not so old MD-11s really falling apart? If so, then good thing that new busses are on the way from Toulouse in a not too distant future.
Always keep your number of landings equal to your number of take-offs
 
airways1
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RE: Intervention Of Chinese Police In A Finnair Plane

Tue Aug 28, 2007 9:06 am

Quoting EHHO (Reply 10):
I hope Chinese authorities prosecute them to set a standard.

Can the Chinese authorities do that? I mean, if the incident happened on board the Finnair plane, doesn't this come under Finnish legal jurisdiction?
 
bok269
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RE: Intervention Of Chinese Police In A Finnair Plane

Tue Aug 28, 2007 10:36 am

Quoting Analog (Reply 26):
Threats of harm or actual acts to hurt FAs are another matter.

Exactly. Not to mention, if the F/A's explain the problem to the pax, there is nothing they can do. Continuing to yell at and harass the F/As is not the answer and is unacceptable.
"Reality is wrong, dreams are for real." -Tupac
 
efcar98
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RE: Intervention Of Chinese Police In A Finnair Plane

Tue Aug 28, 2007 10:56 am

Quoting CV990 (Reply 14):
Well, things like that happen....I was once stuck inside a UA 777 at IAD

That evening UA 777 from IAD to LAX is almost always delayed during the summer months because of heavy departure waits during peak evening hours. I have been delayed countless times for hours on that flight also because of afternoon thunderstorms which are common in the afternoons in DC during the summer. They've turned the ac off many times to save fuel. I think they might be able to turn off the APU or something like that if they don't have the ac running. It just comes down to $$. On long haul flights, I do understand fuel saving measures because of slim fuel reserves.
 
ehho
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RE: Intervention Of Chinese Police In A Finnair Plane

Tue Aug 28, 2007 3:49 pm

Quoting Airways1 (Reply 28):
Can the Chinese authorities do that? I mean, if the incident happened on board the Finnair plane, doesn't this come under Finnish legal jurisdiction?

Coincidentally, there is another thread in CivAv on this now. Regarding this case: both China and Finland have jurisdiction, and maybe Spain also.
"Get your facts first. Then you may distort them as much as you please" -- Mark Twain
 
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mighluss
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RE: Intervention Of Chinese Police In A Finnair Plane

Tue Aug 28, 2007 4:18 pm

Quoting CV990 (Reply 14):
when they start speaking LOUD spanish

JAJAJAJAJA! that's me! is something I do it without realising...

I had the plasure to go in one of their MD11 this august, and have to say that crew was superb (well, in all their flights), so no excuse for violence, in any case. Althought I would be swimming in my own fluids after three hours!
 hot   hot   hot   hot 
Miquel.
 
JGPH1A
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RE: Intervention Of Chinese Police In A Finnair Plane

Tue Aug 28, 2007 4:23 pm

In these circumstances, why don't they just disembark the passengers ? There should just be a rule that says if the pax have been embarked for more than 1 hour, they must be allowed off unless the aircraft has been clearance to take off. And if this disrupts the operation because they have to reboard pax, so be it - this excuse from the airlines that "Oh, we may be cleared to leave any minute" is rubbish - if it's an mx problem, how likely is that to happen ? Or at least rope off an area of the tarmac to allow people out to stretch their legs and get fresh air.
Young and beautiful and thin and gorgeous AND BANNED ! Cya at airspaceonline.com, losers
 
killjoy
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RE: Intervention Of Chinese Police In A Finnair Plane

Tue Aug 28, 2007 7:17 pm

Quoting Analog (Reply 26):
FAs, whether they like it or not, are the airline's representatives to the passengers. They represent the airline. When locked in an aircraft with FAs for hours without aircon, the FAs should expect a certain amount of verbal abuse:

Passenger statements like "This is unacceptable." "Let us leave." "Who do you think you are keeping us prisoner like this?" "Do you know who I am?" "What the f#$* is going on you #$#$(*&#$ #?" in a hostile tone may not be helpful, but are to expected and should not be illegal.

I agree that being an ass shouldn't be illegal, but suggesting that it's to be expected is going a bit far.

Quoting Prebennorholm (Reply 27):
Incidentally we had very much the same type of incident here in Denmark. But it was a farmer treating his pigs the same way as Finnair treated their customers.

The outcome, however, was totally different. The farmer went to jail, not the pigs.

It really puzzles me because four times earlier this year I enjoyed a perfect service from Finnair.

What puzzles further: How can a hydraulic leak on an engine prevent the A/C from working properly on ground power? Are those not so old MD-11s really falling apart? If so, then good thing that new busses are on the way from Toulouse in a not too distant future.

The conditions can't have been that bad. Here's a summary of the Finnish trip report:

-At the airport, it was hard to understand what the Chinese authorities were saying, and the flight kept being delayed more. Some Spanish people had already started whining loudly at this point.

-After 6 hours, the passengers were boarded and the flight crew given a bad estimate for repair time by the Chinese ground personnel.

-The local temperature was 35° C, so the passengers should have been prepared for warmth regardless. The temperature in the aircraft did not rise above external levels. Hardly ideal, but shit happens.

-At the airport, the passengers had been served food and drinks. On board, the cabin crew only had time to serve a small number of drinks, partly because so many people were complaining to them continuously.

-A sick person was given oxygen.

-The cabin crew kept some doors open so people could get some outside air, but the sick person mentioned above couldn't get to them because the group of Spaniards had got to the door first and refused to move.

-After only 2 hours of on board waiting, a Spanish woman flipped out and started complaining about everything she could think of, including Finnish people in general.

-When the aircraft was ready for testing, the Spaniards refused to come back in, meaning that the engines couldn't be turned on. They were told that they would be off the flight in 5 minutes if they didn't change their minds. The woman threatened to call the police, and then struck a crew member.

-The other Spaniards started acting aggressively, and some tried to open an emergency exit. The cabin crew managed to prevent it.

-The Chinese police showed up and arrested everyone involved, but not until the Spaniards had tried to stop them from boarding. A flight attendant said it almost felt like a hijacking. The Spaniards said their tabloids would tell everyone how much Finnair sucks.

-After this final delay, and the aircraft was ready to taxi, some other Spaniards still refused to sit down. At least one other passenger had to throw things at them before they complied.
 
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mighluss
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RE: Intervention Of Chinese Police In A Finnair Plane

Tue Aug 28, 2007 7:40 pm

Quoting Killjoy (Reply 34):

Oh well... Feeling proud about being Spanish...

Some more people in Finnland will start saying that "Europe start at the Pyrenees" thing.
Miquel.
 
killjoy
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RE: Intervention Of Chinese Police In A Finnair Plane

Tue Aug 28, 2007 8:33 pm

Quoting Mighluss (Reply 35):
Oh well... Feeling proud about being Spanish...

Some more people in Finnland will start saying that "Europe start at the Pyrenees" thing.

If we judged countries based on the behavior of the average tourist, we'd have fought World War 3 years ago Big grin
 
prebennorholm
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RE: Intervention Of Chinese Police In A Finnair Plane

Wed Aug 29, 2007 8:35 am

Quoting Killjoy (Reply 34):
-The local temperature was 35° C, so the passengers should have been prepared for warmth regardless. The temperature in the aircraft did not rise above external levels. Hardly ideal, but shit happens.

-A sick person was given oxygen.

-The cabin crew kept some doors open so people could get some outside air, but the sick person mentioned above couldn't get to them because the group of Spaniards had got to the door first and refused to move.

-After only 2 hours of on board waiting, a Spanish woman flipped out and started complaining about everything she could think of, including Finnish people in general.

-When the aircraft was ready for testing, the Spaniards refused to come back in, meaning that the engines couldn't be turned on....

Of course the behavior of those Spanish passengers cannot be excused.

But like in so many other incidents here is more than one fault.

How can a Finnair captain while being in contact with homebase MX judge that a broke plane has been fixed when there is still three hours to go?

How can he start boarding a plane with an engine hydraulic leak BEFORE it has been tested? (If test went wrong there could be a fire hazard, maybe not, but he obviously didn't know what was going on when he started boarding 3 hours before it was fixed).

How can he start boarding a few hundred people in an aluminum tube with malfunctioning A/C in 35 deg. C ?

When a sick person, but not ill enough to go to hospital, needs oxygen....!!! Wouldn't that be time to deboard?

I have of course - like everybody else - on a few occasions spent hours waiting for a broken plane to be fixed. But NEVER EVER have I been asked to board the plane before it was fixed and fit for flight.

I would assume that that Finnair captain had a huge problem back in HEL explaining to his superiors how he could produce so bad judgements. He has...
- exposed a couple of hundred good Finnair customers to extreme discomfort - totally unnecessary
- probably violated a few safety rules
- exposed his company to very bad PR.

What made him do that? By being ready for pushback instead of ready for boarding when MX put thumb up he could save maybe 30 minutes on a plane which already had missed next roundtrip badly. It doesn't make sense.
Always keep your number of landings equal to your number of take-offs
 
hmmmm...
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RE: Intervention Of Chinese Police In A Finnair Plane

Wed Aug 29, 2007 10:51 am

What the hell are 10 unruly Spaniards doing on a Finnish plane in China? Doesn't Iberia fly to China? Or do they just have a thing for blonde FAs? Is so, sounds like they kind of blew it. Anyway, Finlanders are so passive, you could have kept them in that plane for 7 years and they would politely ask for some water. But then again, latinos are a bit more hot blooded by nature. Jennifer Lopez would have hijacked the plane 10 minutes into the wait.

I'm half Spanish/half Finnish. What a combo. So one side of me doesn't want to make a scene, the other side of me wants to kill the bastard.
An optimist robs himself of the joy of being pleasantly surprised
 
Analog
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RE: Intervention Of Chinese Police In A Finnair Plane

Wed Aug 29, 2007 12:44 pm

Quoting Prebennorholm (Reply 37):

I have of course - like everybody else - on a few occasions spent hours waiting for a broken plane to be fixed. But NEVER EVER have I been asked to board the plane before it was fixed and fit for flight.

I don't fly that much, but even I have been on aircraft that are delayed waiting for parts/repair. Whether it was known that the repair was needed before boarding started is another matter.
 
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mighluss
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RE: Intervention Of Chinese Police In A Finnair Plane

Wed Aug 29, 2007 3:53 pm

Quoting Hmmmm... (Reply 38):
What the hell are 10 unruly Spaniards doing on a Finnish plane in China

Finnair was promoting Asia in Spain this summer... In fact, almost half of my MD11 to DEL was Spanish, An then asking people here and there, wich company did they use, almost everybody... Finnair.

BTW: Iberia don't fly to the east, but anyway it's a long time since I don't take Iberia to Nowhere...
Miquel.
 
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teme82
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RE: Intervention Of Chinese Police In A Finnair Plane

Wed Aug 29, 2007 4:16 pm

Quoting Hmmmm... (Reply 38):
Anyway, Finlanders are so passive,

Yes we Finns are passive people and we have good patience. Now all this will change when we drink some Vodka. That's why F/A's didn't serve any alcohol drinks while they were waiting on the plane.

Quoting Mighluss (Reply 40):
Finnair was promoting Asia in Spain this summer..

AY had major ad campaign in the Europe to promote it's connections from HEL. Now all they need is to get some new metal to fly these routes.  Smile
Flying high and low
 
chrisMUC
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RE: Intervention Of Chinese Police In A Finnair Plane

Wed Aug 29, 2007 7:15 pm

Quoting Prebennorholm (Reply 37):
I would assume that that Finnair captain had a huge problem back in HEL explaining to his superiors how he could produce so bad judgements. He has...
- exposed a couple of hundred good Finnair customers to extreme discomfort - totally unnecessary
- probably violated a few safety rules
- exposed his company to very bad PR.

Maybe you read killjoy's post again, then you don't have to assume any more.
 
User avatar
mighluss
Posts: 965
Joined: Tue Oct 02, 2001 12:11 am

RE: Intervention Of Chinese Police In A Finnair Plane

Thu Aug 30, 2007 7:46 pm

It finally made the news in Spain... quite funny discussions going on there. People is talking about one of the people who had to stay on ground (a Policeman) and his prepotency (and the prepotency of all the Catalan Police), and the woman who had a panic atack, didn't speak english (And the newspaper say she was an experimented traveller) ... oh well! if anybody want to read it:

http://www.lavanguardia.es/lv24h/20070830/53389557350.html

(Sorry! Spanish only!)

And finally, a photo of the captain, already in HEL, saying an special "goodbye" to the Spanish crowd...




Big version: Width: 348 Height: 215 File size: 52kb
thumb up!


Not very kind for a Captain!
Miquel.
 
killjoy
Posts: 601
Joined: Thu Dec 02, 1999 6:00 am

RE: Intervention Of Chinese Police In A Finnair Plane

Thu Aug 30, 2007 8:24 pm

Quoting Mighluss (Reply 43):
a photo of the captain

Now that was really unprofessional. You'd think an airline captain could deal with events like these without coming down to the passengers' level.

Could someone translate a bit more? Is the article taking a neutral stance, and who are the comments siding with? And why is it calling the MD-11 a DC-10?
 
Aisak
Posts: 549
Joined: Thu Aug 11, 2005 10:56 pm

RE: Intervention Of Chinese Police In A Finnair Plane

Thu Aug 30, 2007 9:52 pm

Quoting Killjoy (Reply 44):
And why is it calling the MD-11 a DC-10?

Because for the average Spanish guy, a Dash8-Q400 is older and less safe than a Boeing 747... what could you expect about journalists?
 
User avatar
mighluss
Posts: 965
Joined: Tue Oct 02, 2001 12:11 am

RE: Intervention Of Chinese Police In A Finnair Plane

Thu Aug 30, 2007 9:59 pm

Yes... it seems that AY downgraded to DC10 ... Big grin

The article is in the passengers side, in fact is relating the direct testimony of the two passengers, relating how terrible was the plane, and how rude was the crew... The problem is that La Vanguardia tried to contact AY without result, so they could not put the other side.

Anyway is a hot end of hollidays, there was another incident yesterday at BCN with passengers of an Atlasjet plane (about 20h. delay, had to board 3 times... they finished sitting around the plane in the tarmac, until the police take them out), and with Ferry lines, and train... lots of people going hollidays, with quite lack of infraestructures, so people are starting to get angry very easily.

But the best part is the article readers' comments, all kind of opinions:

-Finnair=Crap
-Mossos d'Esquadra (Catalan Police)=Crappy big boys like sheriffs in Catalonia
-Spanish traveller=Unciviliced
-Please learn English!
... etc, etc.

Even someone mentions your post 34! (some people says that the expression spaniards, is despective and generalises)


After all, I think that although all the misses of AY, (Boarding plane before test, rudeness of the Capt.), people must have a little bit more of patience... I don't see the need that things finish this way.
Miquel.
 
FunFlying
Posts: 168
Joined: Fri Jul 27, 2001 4:54 am

RE: Intervention Of Chinese Police In A Finnair Plane

Fri Aug 31, 2007 7:04 pm

Is it just me or does the picture (the finger) look a bit fake.. I really don't think a Finnair captain would do that. And about the article.. the DC-10 is not the only mistake there..

Quoting Mighluss (Reply 43):
And finally, a photo of the captain, already in HEL, saying an special "goodbye" to the Spanish crowd...
Leaving on a Jetplane...
 
User avatar
teme82
Posts: 1197
Joined: Fri Mar 23, 2007 6:38 am

RE: Intervention Of Chinese Police In A Finnair Plane

Fri Aug 31, 2007 7:19 pm

Quoting FunFlying (Reply 47):
Is it just me or does the picture (the finger) look a bit fake.

here's some pictures of the finger in Finnish forums... looks like fake ...

http://www.flightforum.fi/forum/inde...pic,69161.msg779071.html#msg779071

Spanish press will do anything to defend their side  duck 
Flying high and low
 
killjoy
Posts: 601
Joined: Thu Dec 02, 1999 6:00 am

RE: Intervention Of Chinese Police In A Finnair Plane

Fri Aug 31, 2007 9:18 pm

Even if it isn't fake, I don't think passengers should take it too seriously. It's really obvious that the others were harassing him and only posted his reaction, since they had a camera ready. This is never going to happen to a polite passenger.

It's a more serious matter from the employer's point of view, of course. This is really bad publicity, and a noteworthy judgment error.

Quoting Mighluss (Reply 46):
Even someone mentions your post 34! (some people says that the expression spaniards, is despective and generalises)

Are you trying to say descriptive or deceptive? I don't have anything against Spanish people - it just happened to be the easiest way to refer to the group, since we don't know anything else about them.

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