After a miserable experience at CLT yesterday (that moved into today as well), I began thinking about the fact that US mainline CSAs staff the YV CR9 flights at CLT. As I watched passengers berate the poor employees over something out of their and their company's control (it was a crew scheduling issue), I began to wonder if it is a good idea for US employees to staff these flights).
Doug Parker purports to care about employees, and yet he has them working the flights that contribute to a large chunk of IROPS situations at CLT. This cannot be good for employee morale, which has already suffered significantly since the merger, and two different CSAs told me that they hate working the YV flights. After all, most of them are pretty senior (there are a fair number who date to PI), and it seems like they deserve better. We all know the arguments about getting rid of YV from the passenger side, but is there an argument from the workgroup side as well? Has labor pushed US on this at all? Any CSAs care to weigh in?