|Quoting RedTailDTW (Thread starter):|
1) Is there anyway I can do a Multi-City routing? (Example: TUS-GRR on the way there and DTW-TUS on the way back)
Yes, there is no reason why you can't redeem an open-jaw award ticket. However, as LHM
said, you can't do this sort of booking online (at least not yet). Call AAdvantage res at 800 882 8880 and they should be able to get it taken care of.
No, in the event of an oversale, and everyone booked for the flight shows up (which doesn't happen often), they will first request volunteers who are willing to get a travel voucher good for future travel (they usually start at $100-200/person and work their way up until they get enough volunteers) in exchange for being rebooked (confirmed) on a later flight. If, after exhausting that, they still can't get enough people off the plane -- which almost never happens -- then they start pulling people off involuntarily. Most often, the most important factors used to determine who gets pulled off -- believe it or not -- are whether someone has an assigned seat or not, when they booked their tickets, and when they checked in. Frequent flyer elite status, obviously, also factors in: they're not going to pull a 2-million-mile Exec Plat off so that a $199 RT Orbitz fare can stay on.
Two reasons: first customers make award reservations and then cancel them, or change their plans, or dates, or routings, or schedule, etc. Second, American is continually tinkering with award seat availability as they watch the flight in the month's leading up to departure. So, for example: AA
releases the first batch of award seats for the flight (T inventory), if any, 330 days in advance of departure, when the flight is first loaded into SABRE. Then, they may add two more T seats after 3 months, then, after seeing how the market responds, pull back 3 T seats 3 weeks later, than release another 1 T seat 6 days before departure. They're constantly monitoring the market to see how the flight is doing and then adjusting T inventory accordingly. AAdvantage inventory on any given flight could, theoretically, be changed up until a few hours before departure. The best strategy is just to keep checking back -- either by AA
.com or AA
res or both -- every few days to see if award inventory levels change. On the other hand, if you know you have to go on certain dates and at certain times on specific flights, and you consistently can't get AAdvantage seats, you can always plop down the extra miles for an AAnytime award, which is always available on any and all flights.