blueheronNC
Posts: 90
Joined: Sat Jun 16, 2007 12:19 am

How To Purchase CO Skyteam Codeshare Flights?

Sun Sep 23, 2007 2:09 am

So I have a CO voucher that I need to use very soon, but honestly flying connections on CO through IAH or EWR don't make a lot of sense considering where I want to go. I notice that whenever I'm in ATL, I hear almost all DL flights announce a codeshare flt. number with CO. I also notice on continental.com that their PDF timetable lists direct flights with fl. numbers 4----, operated by DL, nonstop RDU-ATL.

However, when I ask continental.com to give me nonstop flights to ATL, it says none are available. Additionally, it wants me to connect through EWR to get to ATL. Obviously this doesn't make a lot of sense. How can I actually purchase these CO codeshare flights?

Here's what a previous poster wrote on another thread:

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DiscoverCSG From United States, joined Jan 2007, 232 posts, RR: 0
Reply 8, posted Fri Feb 2 2007 22:17:19 your local time (7 months 3 weeks 13 hours ago) and read 965 times:


It's my understanding that continental.com is pretty tough about pointing the user only to CO-operated flights, or else multi-segment itineraries with at least part of the trip on CO metal.

For example, the website won't sell you ATL-EWR-ATL on DL metal (even though there's a codeshare). But, if you search for, say, ATL-CDG, it will allow you to purchase itineraries with ATL-EWR on a DL-operated, CO-coded flight and then the CO metal to CDG.

I suppose this revenue protection is one of many smart, if slightly annoying, steps CO has taken to keep afloat.
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Any advice on how to successfully make such a purchase?

[Edited 2007-09-22 19:27:41]
 
DeltaAVL
Posts: 1525
Joined: Wed Mar 21, 2007 10:15 pm

RE: How To Purchase CO Skyteam Codeshare Flights?

Sun Sep 23, 2007 2:36 am

Call up Delta and tell them you've got a CO voucher. DL customer service has always been extremely helpful and should be to you as well. They should understand your situation completely.
"We break, We bend, With hand in hand, When hope is gone, Just hang on." -Guster
 
burnsie28
Posts: 5026
Joined: Mon Aug 02, 2004 1:49 am

RE: How To Purchase CO Skyteam Codeshare Flights?

Sun Sep 23, 2007 2:53 am

Quoting DeltaAVL (Reply 1):
Call up Delta and tell them you've got a CO voucher. DL customer service has always been extremely helpful and should be to you as well. They should understand your situation completely.

Or in typical fashion they will tell you to call CO since its a CO voucher and they can't access that system. yet NW gave vouchers to a few pax on my FRA-DTW flight a while back and it was good for all Skyteam carriers.
 
DLD9S
Posts: 155
Joined: Wed Jun 14, 2006 12:25 pm

RE: How To Purchase CO Skyteam Codeshare Flights?

Sun Sep 23, 2007 3:25 am

There are some restrictions on selling nonstop codeshare flights if the origin or destination is a codeshare partner hub. I am not sure if this was created by the airlines to protect their lucrative hub O&D revenue or if it are government regulations to prevent monopolies (I have heard both as reasons).

As for the voucher, even if it allows other carriers it will probably have to be redeemed with CO as they are the "validating carrier" of the voucher.
717 727 737 747 757 767 777 DC9 DC10 M80 M90 M11 L10 AB6 333 340 319 320 321 ARJ CRJ EM2 EMJ SF3 146 100 BE1...
 
acvitale
Posts: 1911
Joined: Sat Aug 18, 2001 8:25 am

RE: How To Purchase CO Skyteam Codeshare Flights?

Sun Sep 23, 2007 8:09 am

You will definately need to use it via CO only.

The codeshare flights can only be used as part of connection service. You can use a DL/DL coded CO/CO or NW/NW coded CO/CO or DL/CO or CO/DL coded CO/CO or NW/CO or CO/NW coded CO/CO to book them.

For RDU-ATL you will probably find that NW RDU-MEM connection to MEM-ATL on NW/DL will give you a CO/CO coded option. It is still out of the way but not as bad as IAH or EWR.

Another option is possible if you have no baggage. Book a connection RDU-ATL-XXX and only use the first segment. This will work for one way only as if you no show the second sector the remainder would autocancel.

There is no easy way to do the return however from ATL to RDU as no good connex would let you do that.

Lastly if you get caught the airlines get angry and you lose your FF mile accounts and more. So if you are a FF member do not use that last method.

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