av8orwalk
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Southwest To Add Wireless To 4 Planes

Thu Oct 11, 2007 6:45 pm

http://www.usatoday.com/travel/fligh...2007-10-11-southwest-outlook_N.htm

Article in the USA Today about Southwest Airlines growth, gate remodeling, and (surprisingly) adding wireless internet to 4 planes next year. Hope the test goes well! That would be my kind of IFE. I wonder what the cost would be to add something like that to 520+ airplanes!

Cheers!
Drew
The safest place to be in an airplane crash is on the ground.
 
NWADC9
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RE: Southwest To Add Wireless To 4 Planes

Thu Oct 11, 2007 6:51 pm

I'd expect to see Wi-Fi on a fancy-schmancy legacy carrier, but SOUTHWEST?!?  Wow!
Flying an aeroplane with only a single propeller to keep you in the air. Can you imagine that? -Capt. Picard
 
WNCrew
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RE: Southwest To Add Wireless To 4 Planes

Thu Oct 11, 2007 6:54 pm

Quoting NWADC9 (Reply 1):
fancy-schmancy legacy carrier

Do those even exist anymore?
ALL views, opinions expressed are mine ONLY and are NOT representative of those shared by Southwest Airlines Co.
 
AirTranTUS
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RE: Southwest To Add Wireless To 4 Planes

Thu Oct 11, 2007 7:00 pm

Quoting WNCrew (Reply 2):
Do those even exist anymore?

No.

I wonder how much it will cost, and if the cost will be per flight like F9's IFE, or for a whole day in case people are connecting.
I love ASO!
 
EXAAUADL
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RE: Southwest To Add Wireless To 4 Planes

Thu Oct 11, 2007 7:05 pm

Ok, for thsi to really work well, they need to fly those planes on dedicated business routes where they will get useage. No point in flying them aroundthe system and pax not knowing if they will get a wireless plane or not....not sure what markets they shoudl be on..perhaps LAX-MDW but they need to be dedicated to certain markets
 
dispatchguy
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RE: Southwest To Add Wireless To 4 Planes

Thu Oct 11, 2007 7:07 pm

Wifi is cool

BUT NO CELL FONES IN FLIGHT!
Nobody screws you better than an airline job!
 
g4resagent
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RE: Southwest To Add Wireless To 4 Planes

Thu Oct 11, 2007 7:08 pm

Quoting EXAAUADL (Reply 4):
dedicated business routes

If I'm on business, I certainly would not fly WN...
 
WNCrew
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RE: Southwest To Add Wireless To 4 Planes

Thu Oct 11, 2007 7:14 pm

Quoting G4resagent (Reply 6):

If I'm on business, I certainly would not fly WN...

What exactly do you mean by that? We carry LOTS of business travelers.
ALL views, opinions expressed are mine ONLY and are NOT representative of those shared by Southwest Airlines Co.
 
kstatepilot
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RE: Southwest To Add Wireless To 4 Planes

Thu Oct 11, 2007 7:20 pm

Quoting WNCrew (Reply 7):
What exactly do you mean by that? We carry LOTS of business travelers.

IIRC that was how WN started flying. Taking care of business travelers down in TX.
 
g4resagent
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RE: Southwest To Add Wireless To 4 Planes

Thu Oct 11, 2007 7:20 pm

Quoting WNCrew (Reply 7):

It is just my personal preference to not fly WN. I'm not a fan of the cattle call, but with the new boarding process and gate areas coming online, I might be more open to trying them.

Don't get me wrong... there isn't anything wrong with WN. People 'LUV' to fly them and the employees 'LUV' to work for them. I'm just not a fan.

[Edited 2007-10-11 12:22:10]
 
Boston92
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RE: Southwest To Add Wireless To 4 Planes

Thu Oct 11, 2007 7:23 pm

Quoting WNCrew (Reply 7):
What exactly do you mean by that? We carry LOTS of business travelers.

Well, probably just what was said. I have nothing against WN, but when on business, I need certain things. I like having an assigned seat, I like having the ability to upgrade to F, I like flying to the major airports in the city (ORD to MDW, BOS to MHT, SFO to OAK, JFK to BWI) in case I need to change my plans and get on the next flight regardless of airline. WN does not offer business travelers the comfort of lounges to relax in during a connection.

Of course, there would be some occasions when traveling on WN would be appropriate, like the ability for non-stop flights.
"Why does a slight tax increase cost you $200 and a substantial tax cut save you 30 cents?"
 
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aloha73g
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RE: Southwest To Add Wireless To 4 Planes

Thu Oct 11, 2007 7:51 pm

Quoting Boston92 (Reply 10):
SFO to OAK

Just to clarify, WN now serves SFO in addition to SJC and OAK.

-Aloha!
Aloha Airlines - The Spirit Moves Us. Gone but NEVER Forgotten. Aloha, A Hui Hou!
 
atrude777
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RE: Southwest To Add Wireless To 4 Planes

Thu Oct 11, 2007 8:06 pm

Quoting Boston92 (Reply 10):
I like flying to the major airports in the city (ORD to MDW, BOS to MHT, SFO to OAK, JFK to BWI) in case I need to change my plans and get on the next flight regardless of airline. WN does not offer business travelers the comfort of lounges to relax in during a connection.

Flying to JFK to Reach Baltimore...hmmh Big grin

I assume you meant IAD? Which we also Serve, and we serve many large major cities and their respective airports such as STL, LAS, PHX, LAX, MCO, FLL, DEN, IAD, ABQ, CLE, RNO, SFO, SAN, the ones you gave, like MDW, is actually closer to Chicago Downtown then ORD is, unless you mean aviation perspective then thats understandable.

As for the lounge and all, we are offering a business area at the gates for laptop and seats for the Business folks to do their work on their laptop at the gates.

Pic is here... http://www.southwest.com/images/help/makeover/gate_aerial.jpg

Anyway, as I know this still won't get you to ride WN, oh well.

Alex
Good things come to those who wait, better things come to those who go AFTER it!
 
iaddca
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RE: Southwest To Add Wireless To 4 Planes

Thu Oct 11, 2007 8:14 pm

good thing it's not ATA, their FAs would be arresting a lot of laptop users in flight
 
av8orwalk
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RE: Southwest To Add Wireless To 4 Planes

Thu Oct 11, 2007 8:38 pm

Alex, thanks for posting the pic of the remodeled gate area. If the gate area has the room for it, it looks great. Seems like smaller cities like SDF might have problems with the design.

Cheers!
Drew
The safest place to be in an airplane crash is on the ground.
 
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EA CO AS
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RE: Southwest To Add Wireless To 4 Planes

Thu Oct 11, 2007 9:09 pm

Quoting AV8orWALK (Thread starter):
Article in the USA Today about Southwest Airlines growth, gate remodeling, and (surprisingly) adding wireless internet to 4 planes next year. Hope the test goes well! That would be my kind of IFE.

You'll be able to enjoy wireless internet access on Alaska Airlines before then. And since it's satellite-based, there are no coverage gaps. Anywhere.  Smile
"In this present crisis, government is not the solution to our problem - government IS the problem." - Ronald Reagan

Comments made here are my own and are not intended to represent the official position of Alaska Air Group
 
KFLLCFII
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RE: Southwest To Add Wireless To 4 Planes

Thu Oct 11, 2007 9:15 pm

Quoting G4resagent (Reply 9):
t is just my personal preference to not fly WN. I'm not a fan of the cattle call

Cattle call?

A cattle call is when AA announces "Now boarding Group 2", and everyone and their mother jumps out of their chair in a stampede toward the gate.

With WN, everyone's already in a line...

I've actually never experienced a true orderly boarding process until I flew with Southwest.

How's that for food for thought?  Wink

Quoting Atrude777 (Reply 12):

Wow Alex, when's that gonna come online?
"About the only way to look at it, just a pity you are not POTUS KFLLCFII, seems as if we would all be better off."
 
atrude777
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RE: Southwest To Add Wireless To 4 Planes

Thu Oct 11, 2007 9:36 pm

Quoting KFLLCFII (Reply 16):
Wow Alex, when's that gonna come online?

Bryan-

We are working on at every airport immediatly. We started with DAL and SAT and SAN (Go figure  Silly) and are working through the system to implement it ASAP.

Expect it to be totally completed by middle of 2008.

Alex
Good things come to those who wait, better things come to those who go AFTER it!
 
Boston92
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RE: Southwest To Add Wireless To 4 Planes

Thu Oct 11, 2007 9:43 pm

Quoting Atrude777 (Reply 12):
Flying to JFK to Reach Baltimore...hmmh

Ya, don't really know where I was going with that one. I guess I meant LGA or ISP.
"Why does a slight tax increase cost you $200 and a substantial tax cut save you 30 cents?"
 
N200WN
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RE: Southwest To Add Wireless To 4 Planes

Thu Oct 11, 2007 9:52 pm

Quoting KFLLCFII (Reply 16):
Wow Alex, when's that gonna come online?

When? Right now. That conception is Gate 3 in SAT. Although when the "designer" came through she arranged all of the gate seating into "conversation" areas which blocked Customer access to the new boarding lines. I just spent all last Wednesday evening putting the seats back into normal rows. DAL is next in line to recieve the gate makeover and to rollout the new boarding process.

By the way, the Southwest model has always been geared toward the business traveler, and it will be even more so with the changes that Gary Kelly has in store. Come on...you guys don't really think that Southwest has been profitable for 30 plus years by catering to leisure traffic do you? If that were the case the legacy carriers have been chasing the wrong customers all of these years.
 
Boston92
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RE: Southwest To Add Wireless To 4 Planes

Thu Oct 11, 2007 9:55 pm

Quoting N200WN (Reply 19):
Come on...you guys don't really think that Southwest has been profitable for 30 plus years by catering to leisure traffic do you?

No, I don't think that. It is just a preference.
"Why does a slight tax increase cost you $200 and a substantial tax cut save you 30 cents?"
 
717-200
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RE: Southwest To Add Wireless To 4 Planes

Thu Oct 11, 2007 10:13 pm

Quoting Kstatepilot (Reply 8):
IIRC that was how WN started flying. Taking care of business travelers down in TX.

How about that free fifth of liquor promo that WN did to stave off BN and TI back when they got started in the early '70's.
72S 733 734 735 73G 738 742 752 763 E190 M82 M83
 
WNCrew
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RE: Southwest To Add Wireless To 4 Planes

Thu Oct 11, 2007 10:32 pm

I fly other carriers VERY REGULARLY and I see how we stack up. We're a very good airline offering a very good product with overall excellent customer service. we don't have lounges, we don't have "status" and some people thrive on that recognition, some don't. It also depends on what type of business traveler you are, if you need to go to LHR every 3 weeks then no, WN isn't for you. This next year the business traveler will see much more geared toward them! The business traveler is my pax of choice as I fly mornings mostly. They know the drill, they still dress appropriately, they don't bring the entire house with them, they smell good...ha.., they're for-the-most-part very low maintenance, and also appreciative.

We offer great fares, simple but efficient and friendly inflight service as well as some small amenities such a snacks, pillows blankets. We don't have RJ's (which some people don't enjoy but I like)...and we have better than avg legroom. It's not everyone's cup of tea, but WN is not what the trash-talkers make it out to be. Truth be told, if you feel that way about WN, I don't want you on board anyway. I'd rather give some LUV'in to someone who wants to be there in the first place because let's face it, the attitude can affect the entire experience.
ALL views, opinions expressed are mine ONLY and are NOT representative of those shared by Southwest Airlines Co.
 
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aloha73g
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RE: Southwest To Add Wireless To 4 Planes

Thu Oct 11, 2007 10:43 pm

Quoting KFLLCFII (Reply 16):
Cattle call?

A cattle call is when AA announces "Now boarding Group 2", and everyone and their mother jumps out of their chair in a stampede toward the gate.

With WN, everyone's already in a line...

I've actually never experienced a true orderly boarding process until I flew with Southwest.

How's that for food for thought?

SO SO SO True. Some fo the WN Bashers out there will never get over the "Cattle Call" label for Southwest. I've found zone/group/seating area boarding to be much more "crazy" than WN's old or new system.

And wireles....VERY cool. We can do live trip report blogs  Smile

-Aloha!
Aloha Airlines - The Spirit Moves Us. Gone but NEVER Forgotten. Aloha, A Hui Hou!
 
chris133
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RE: Southwest To Add Wireless To 4 Planes

Thu Oct 11, 2007 10:58 pm

Quoting AV8orWALK (Thread starter):
Article in the USA Today about Southwest Airlines growth, gate remodeling, and (surprisingly) adding wireless internet to 4 planes next year. Hope the test goes well! That would be my kind of IFE

This was actually announced in Aug sometime. Not sure which planes are getting it yet.

Quoting Boston92 (Reply 10):
WN does not offer business travelers the comfort of lounges to relax in during a connection.

Who needs a lounge when you can usually get a direct flight or at the worse your connection is 25 minutes to an hour in length. How much work are you really gonna get done in that time after walking to a lounge and getting set up?
 
Iloveboeing
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RE: Southwest To Add Wireless To 4 Planes

Thu Oct 11, 2007 11:04 pm

The old boarding system never bothered me as long as I got an 'A' boarding pass. I am one of those people who loves to have a window seat. This new boarding system looks ok; it looks nice and efficient. As long as it doesn't slow down boarding time and increase WN's costs, I think it'll be fine.

I think that WN should consider, along with wireless internet, PTVs, like F9, B6, and VX. That could help them become even more competitive. They've got to check it with costs, though. It shouldn't have too much of an effect on costs. They need to keep their CASM low.
 
mnevans
Posts: 133
Joined: Fri Feb 23, 2007 12:46 am

RE: Southwest To Add Wireless To 4 Planes

Fri Oct 12, 2007 12:48 am

Quoting G4resagent (Reply 6):
If I'm on business, I certainly would not fly WN...

Absolutely agreed. I'll be jumping when CO adds wifi to domestic and makes it free for Elite's.  Smile

Quoting Dispatchguy (Reply 5):

BUT NO CELL FONES IN FLIGHT!

Yes that is absolute #1 thing that does need to happen. Last thing I want to hear on a flight is some 14 year old girl talking to her BFF Jill about middle school. No offense to anybody.
 
kaitak744
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RE: Southwest To Add Wireless To 4 Planes

Fri Oct 12, 2007 1:34 am

Quoting Iloveboeing (Reply 25):
I think that WN should consider, along with wireless internet, PTVs, like F9, B6, and VX. That could help them become even more competitive. They've got to check it with costs, though. It shouldn't have too much of an effect on costs. They need to keep their CASM low.

The problem with PTVs is that you need to change all the seats and add a lot of weight (hence huge cost). In order to install wireless internet, all you need to do is attach a router (a box which is the size of a sandwich) to a wall on the plane. I would rather have internet and a power-port than a PTV.
 
RDUDDJI
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RE: Southwest To Add Wireless To 4 Planes

Fri Oct 12, 2007 2:18 am

Quoting KFLLCFII (Reply 16):
With WN, everyone's already in a line...

I've actually never experienced a true orderly boarding process until I flew with Southwest.

You've got to be smokin crack...standing around the gate 45 minutes before departure so you don't get a crappy seat... That's order?! That's reason C the business travelers don't chose WN. Reason A, is the same reason they don't have their offices inside a Wal-mart. Reason B is aforementioned (no major business markets, although MDW is quicker to the CHI loop than ORD at least until the blue line construction is finished).

I do however, like WN for time to time on leisure travel.
Sometimes we don't realize the good times when we're in them
 
57AZ
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RE: Southwest To Add Wireless To 4 Planes

Fri Oct 12, 2007 5:26 am

Frankly, I think that the WiFi will eventually spread to all of WN's aircraft. Certainly the installations on the first four may be experimental, but beyond that they will have a standardized installation procedure so that it can be added to other aircraft as they rotate in for heavy maintenance. As for cost, there are plenty of options. I would not be surprised to see free WiFi offered on the more competitive segments once it is fully up and running.
"When a man runs on railroads over half of his lifetime he is fit for nothing else-and at times he don't know that."
 
Boeingluvr
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RE: Southwest To Add Wireless To 4 Planes

Fri Oct 12, 2007 6:44 am

I'm sure the trial will be good. And fitting all planes eventually with wifi will be huge for the first airline to start applying this. So many people will pay more for the carrier with wifi, especially on longer haul flights.
 
malaysia
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RE: Southwest To Add Wireless To 4 Planes

Fri Oct 12, 2007 2:13 pm

Quoting Aloha73G (Reply 23):
SO SO SO True. Some fo the WN Bashers out there will never get over the "Cattle Call" label for Southwest. I've found zone/group/seating area boarding to be much more "crazy" than WN's old or new system.

AK and FD is far worse than WN in boarding, no real group, or is there one? but the Asians dont care and they all stampede for the gate at the last moment, they do not seem to prepare in line like A B C at WN, they just sit then when they start the boarding, everyone jumps up and fights each other.
There Are Those Who Believe That There May Yet Be Other Airlines Who Even Now Fight To Survive Beyond The Heavens
 
KFLLCFII
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RE: Southwest To Add Wireless To 4 Planes

Fri Oct 12, 2007 2:51 pm

Quoting RDUDDJI (Reply 28):
You've got to be smokin crack...standing around the gate 45 minutes before departure so you don't get a crappy seat... That's order?!

Yes, that's ORDER. There's never a mad dash....ever.


Now tell me this:


Why do people on other airlines stampede toward the gate when they have a confirmed seat assignment?
"About the only way to look at it, just a pity you are not POTUS KFLLCFII, seems as if we would all be better off."
 
RDUDDJI
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RE: Southwest To Add Wireless To 4 Planes

Fri Oct 12, 2007 3:11 pm

Quoting KFLLCFII (Reply 32):
Why do people on other airlines stampede toward the gate when they have a confirmed seat assignment?

Herd mentality. "There's a line, so I better get in it". Now, most frequent travelers will wait patiently in the boarding area until their Zone is called. The difference is, they don't *have* to wait in line to get a good seat.
Sometimes we don't realize the good times when we're in them
 
Mike89406
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RE: Southwest To Add Wireless To 4 Planes

Fri Oct 12, 2007 3:13 pm

I think the disadvantage of WN is you do not have a F or J class seating it's all 1 class regrdless. WN has it place and is very successful in what they do offer however you're not going to attract the travelers who want the extra luxury onboard which is fine. But thats the distinction to me at least.

Having said that WN will still attract other travelers with this product.
 
iaddca
Posts: 199
Joined: Tue Jul 17, 2007 4:36 am

RE: Southwest To Add Wireless To 4 Planes

Fri Oct 12, 2007 3:32 pm

Quoting WNCrew (Reply 22):
We're a very good airline

You are, better planes and crew than the legacies, actually your FAs might be the best in the entire industry. At the same time, you've been losing ground to B6 and VX. Way overdue addressing the IFE situation, and a bit too complacent about updating the boarding process and service amenities.
 
KFLLCFII
Posts: 3174
Joined: Sat Sep 11, 2004 7:08 am

RE: Southwest To Add Wireless To 4 Planes

Fri Oct 12, 2007 4:54 pm

Quoting RDUDDJI (Reply 33):


Quoting ]KFLLCFII:

Why do people on other airlines stampede toward the gate when they have a confirmed seat assignment?

Herd mentality. "There's a line, so I better get in it".

Bingo. Which proves my point exactly that to label WN as having a "cattle call" is anything but accurate. AA, Delta, and any other carrier with preassigned, but "zone" boarding...Those are your true cattle call airlines. Why? because there's always a mad dash to the gate when zones are announced...The "herd mentality", as you put it.

Quoting RDUDDJI (Reply 33):
Now, most frequent travelers will wait patiently in the boarding area until their Zone is called. The difference is, they don't *have* to wait in line to get a good seat.

...And these frequent travellers make up how much of any given flight? One quarter? One third?

That still leaves the majority of the load stampeding at any given callout...save, maybe, for First Class or Business.

Again, you don't have that at WN.
"About the only way to look at it, just a pity you are not POTUS KFLLCFII, seems as if we would all be better off."
 
sw733
Posts: 5298
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RE: Southwest To Add Wireless To 4 Planes

Fri Oct 12, 2007 4:56 pm

I fly Southwest all the time, on business and pleasure, and I would love to come across wireless internet on one of these flights! I am very excited.

And also, I love flying WN for business...better chance of actually getting there  Wink

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