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AS Inaugurates Hawaii Service Today!

Sat Oct 13, 2007 3:14 am

This was a long time in the making, and so nice to finally see!  Smile


FOR IMMEDIATE RELEASE Oct. 12, 2007

ALASKA AIRLINES INAUGURATES SERVICE TO HAWAII
Seattle-Honolulu flights launch today, with Seattle-Kauai service starting Oct. 28,
Anchorage-Honolulu service beginning Dec. 9

SEATTLE — Alaska Airlines today will inaugurate service to Hawaii, operating its first daily nonstop flight between Seattle and Honolulu. Alaska also will launch nonstop service between Seattle and Lihue on the island of Kauai on Oct. 28, and between Anchorage, Alaska, and Honolulu on Dec. 9.

“Our customers and employees have been waiting for this day — when Alaska says ‘Aloha’ to Hawaii — for years,” said Gregg Saretsky, Alaska Airlines’ executive vice president of flight and marketing. “Customers now will be able to enjoy Alaska’s unique brand of service and earn Mileage Plan miles whether they’re booking a flight or a complete vacation package to the beautiful islands of Hawaii.”

The new Seattle-Honolulu flights depart Seattle-Tacoma International Airport at 8:40 a.m. Pacific time and arrive at Honolulu International Airport at 12:03 p.m. Hawaii time. Return flights depart Honolulu at 1:33 p.m. Hawaii time and arrive in Seattle at 10:15 p.m. Pacific time. The service offers convenient connections for travelers in other cities served by Alaska Airlines and Horizon Air throughout the Pacific Northwest and state of Alaska.

The new flights are operated with Boeing 737-800 aircraft, accommodating 16 passengers in first class and 141 in the main cabin. All flights to Hawaii offer Hawaiian-themed beverage and meal service. Customers in the main cabin are offered complimentary Mauna Loa macadamia nuts and a complimentary Mai Tai or POG juice, as well as a Hawaiian-themed meal-for-purchase option for $5. Customers in first class enjoy exotic meals such as macadamia nut-encrusted mahi mahi. Inflight service includes Alaska Airlines’ digEplayer, a personal entertainment system offering a variety of movies, television shows, music and other features. The systems include a channel devoted to Hawaii programming, including extreme surfing programs and the television show “Hawaii Five-O.”

Alaska’s Hawaii flights are available for purchase at alaskaair.com or by calling (800) ALASKAAIR. Alaska Airlines Vacations also offers a full line of vacation packages for travel to the islands of Oahu, Kauai, Maui and the Big Island of Hawaii. Packages include air transportation, hotel accommodations, ground transportation and tours.

Alaska Airlines and its sister carrier, Horizon Air, serve 92 cities through an expansive network in Alaska, the Lower 48, Hawaii, Canada and Mexico. This year Alaska Airlines celebrates its 75th anniversary, marking the airline’s growth from a single-aircraft operation in 1932 to one of the largest U.S. carriers. For reservations, visit alaskaair.com. For more news and information, visit the Alaska Airlines/Horizon Air Newsroom at alaskaair.com/newsroom.
"In this present crisis, government is not the solution to our problem - government IS the problem." - Ronald Reagan

Comments made here are my own and are not intended to represent the official position of Alaska Air Group
 
c172pic
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RE: AS Inaugurates Hawaii Service Today!

Sat Oct 13, 2007 3:18 am

Nice, good for the eskimo!!!
 
uadc8contrail
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RE: AS Inaugurates Hawaii Service Today!

Sat Oct 13, 2007 3:28 am

did i read this correct??? a buy on board for the minion class?????
bus driver.......move that bus:)
 
WeAreUnited
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RE: AS Inaugurates Hawaii Service Today!

Sat Oct 13, 2007 3:51 am

Quoting Uadc8contrail (Reply 2):
did i read this correct??? a buy on board for the minion class?????

Yes. Why?
 
N174UA
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RE: AS Inaugurates Hawaii Service Today!

Sat Oct 13, 2007 3:54 am

Saw it all this morning before leaving for PSC on QX. The flight left from C9, and they had agents in lei's and grass skirts in the gate lounge serving Hawaiian drinks, presumably guava juice.
 
uadc8contrail
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RE: AS Inaugurates Hawaii Service Today!

Sat Oct 13, 2007 3:58 am

WeAreUnited,
i expected at least a snack,ala continental on the hawaii runs....
bus driver.......move that bus:)
 
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RE: AS Inaugurates Hawaii Service Today!

Sat Oct 13, 2007 4:15 am

Quoting N174UA (Reply 4):
they had agents in lei's and grass skirts in the gate lounge serving Hawaiian drinks, presumably guava juice

I'm in a grass skirt as we speak, serving pineapple, orange and guava juice to all our agents.  bigthumbsup 
"In this present crisis, government is not the solution to our problem - government IS the problem." - Ronald Reagan

Comments made here are my own and are not intended to represent the official position of Alaska Air Group
 
LASoctoberB6
Posts: 1936
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RE: AS Inaugurates Hawaii Service Today!

Sat Oct 13, 2007 5:04 am

well someone is going to miss that daily 763 from HA...
[NOT IN SERVICE] {WEStJet}
 
bahadir
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RE: AS Inaugurates Hawaii Service Today!

Sat Oct 13, 2007 5:13 am

let's see hawaiian on a 767 and nw on a330 .. guess i am not going to torture myself for 6 hours in a 737..
Earthbound misfit I
 
AirlineBrat
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RE: AS Inaugurates Hawaii Service Today!

Sat Oct 13, 2007 5:38 am

I'll be on that flight on January 3rd!!!! Minion class or not, I want some beach time with the little fishes who swim in the sea!! My I-Pod will be ready for service during the 5 hour and 32 minutes of flight time to the 50th State.......
I'm leavin on a jet plane. Don't know when I'll be back again....
 
HALFA
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RE: AS Inaugurates Hawaii Service Today!

Sat Oct 13, 2007 5:52 am

Quoting EA CO AS (Reply 6):
I'm in a grass skirt as we speak, serving pineapple, orange and guava juice to all our agents.

Get off your computer and get back to work!!!  Smile

Aloha,
HALFA

Oh, and welcome to Hawaii!
HA J Class Lie flats, coming soon to a plane near you........
 
AirTranTUS
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RE: AS Inaugurates Hawaii Service Today!

Sat Oct 13, 2007 6:11 am

Quoting Uadc8contrail (Reply 5):
WeAreUnited,
i expected at least a snack,ala continental on the hawaii runs....

DL also serves food, depending on which flight you are on. Certainly no BOB though. CO lists their IAH/EWR-HNL flights as having "multiple meals". If only other airlines were as concentrated on service.
I love ASO!
 
ha763
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RE: AS Inaugurates Hawaii Service Today!

Sat Oct 13, 2007 7:14 am

Went out to catch the arrival and get some pictures. They are posted on the HNL Rarebirds blog
 
roseflyer
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RE: AS Inaugurates Hawaii Service Today!

Sat Oct 13, 2007 1:28 pm

Quoting EA CO AS (Thread starter):
The new Seattle-Honolulu flights depart Seattle-Tacoma International Airport at 8:40 a.m. Pacific time and arrive at Honolulu International Airport at 12:03 p.m. Hawaii time. Return flights depart Honolulu at 1:33 p.m. Hawaii time and arrive in Seattle at 10:15 p.m. Pacific time. The service offers convenient connections for travelers in other cities served by Alaska Airlines and Horizon Air throughout the Pacific Northwest and state of Alaska.

Am I the only one that thinks this doesn't make sense? 10:15pm is useless for connections. 8:40am allows some connections from airports that Horizon serves, but this isn't timed like many Hawaiian flights. Many leave the west coast in the afternoon and return as a redeye, so that there are connections available. However O/D will support the route alone, even if there is competition from HA and NW on bigger planes and the occasional UA flight.
If you have never designed an airplane part before, let the real designers do the work!
 
FLY777UAL
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RE: AS Inaugurates Hawaii Service Today!

Sat Oct 13, 2007 1:56 pm

Was a great flight! From takeoff to landing, the 5 flight attendants (yes, five!) were great, the mai tais were flowing, the Northern Bites free (on the inagural, at least), and I've never felt happier or pouder to be a part of the Alaska Family than I did taking off from Seattle yesterday!

Aloha and congrats to all of us!

FLY777UAL
 
Orion737
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RE: AS Inaugurates Hawaii Service Today!

Sat Oct 13, 2007 2:03 pm

How does the service compare with other US carriers connecting West Coast and Hawaii? It seems a long flight which would warrant a meal even in Y class and I was under impression US carriers still provided meals for all passengers on runs to Hawaii. I know Aloha does.
 
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ER757
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RE: AS Inaugurates Hawaii Service Today!

Sat Oct 13, 2007 3:04 pm

Quoting Bahadir (Reply 8):
let's see hawaiian on a 767 and nw on a330 .. guess i am not going to torture myself for 6 hours in a 737..

Gotta agree with you there. Even though I'd appreciate not having to connect on an inter-island flight to get to LIH, 6 hours on a single aisle plane is not for me. Did it enough times to know. I wish AS the best, I am sure they'll do fine, but HA keeps my business when heading to Hawaii.
 
ANCFlyer
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RE: AS Inaugurates Hawaii Service Today!

Sat Oct 13, 2007 3:08 pm

I'm booked on the AS flight ANC-HNL 2/7/08 and HNL-ANC 2/15/08.

I'm quite sad to see the HA flights gone . . . but non-stop to HNL from here is excellent.

Now, let's hope the baggage can get there with the pax on the load-restricted 737 AS has on the flight. I'll be QUITE upset if I get to HNL (connecting to OGG) and find the luggage still sitting in ANC . . . especially since said luggage will contain necessary items of clothing for the wedding . . .


BOB in Cattle Class? VERY LOW RENT AS! I expect better on a long haul . . . very low rent.
FOR THOSE THAT FOUGHT FOR IT, FREEDOM HAS A FLAVOR THE PROTECTED WILL NEVER KNOW OR UNDERSTAND
 
LH423
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RE: AS Inaugurates Hawaii Service Today!

Sat Oct 13, 2007 3:13 pm

Quoting AirTranTUS (Reply 11):
Certainly no BOB though. CO lists their IAH/EWR-HNL flights as having "multiple meals". If only other airlines were as concentrated on service.

Yes but Continental gives EWR-HNL a time of 10h 35m. That's longer than many international routes! I'd hope, at the very least, there would be two offerings of food. That's a long time on a domestic flight. I know Hawaii yields aren't generally the strongest but does CO treat this flight like an international flight? Considering 10.5 hours in the air is the same as EWR-GRU or CDG-IAH.

Good for Alaska. I've never flown them but I've heard good things!

LH423
« On ne voit bien qu'avec le cœur. L'essentiel est invisible pour les yeux » Antoine de Saint-Exupéry
 
itsnotfinals
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RE: AS Inaugurates Hawaii Service Today!

Sat Oct 13, 2007 3:20 pm

Quoting ANCFlyer (Reply 17):
BOB in Cattle Class? VERY LOW RENT AS! I expect better on a long haul . . . very low rent.

UA is BOB in Y to HI from DEN (7 hour flight) and also SFO and LAX.
US is BOB from PHX in Y to all Hawaiian Citiies
AA is BOB in Y from DFW ( 8 hour flight) as well as LAX to HNL
Speedbird 178 Heavy, FINAL runway 27L
 
ANCFlyer
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RE: AS Inaugurates Hawaii Service Today!

Sat Oct 13, 2007 3:23 pm

Quoting Itsnotfinals (Reply 19):
UA is BOB in Y to HI from DEN (7 hour flight) and also SFO and LAX.
US is BOB from PHX in Y to all Hawaiian Citiies
AA is BOB in Y from DFW ( 8 hour flight) as well as LAX to HNL

And all equally low rent IMO.

I expect it from US, certainly not from AA, UA and especially from AS.

Yes, I know, it's all about the $$$.
FOR THOSE THAT FOUGHT FOR IT, FREEDOM HAS A FLAVOR THE PROTECTED WILL NEVER KNOW OR UNDERSTAND
 
ikramerica
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RE: AS Inaugurates Hawaii Service Today!

Sat Oct 13, 2007 3:30 pm

Quoting LH423 (Reply 18):
I know Hawaii yields aren't generally the strongest but does CO treat this flight like an international flight? Considering 10.5 hours in the air is the same as EWR-GRU or CDG-IAH.

Basically, it's almost an international service. The Business First cabin is treated like international, with no complimentary upgrades and full multi-meal menus and all that, but I don't think you get into the Presidents club for free like you would on international...
Of all the things to worry about... the Wookie has no pants.
 
itsnotfinals
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RE: AS Inaugurates Hawaii Service Today!

Sat Oct 13, 2007 3:56 pm

Quoting ANCFlyer (Reply 20):
And all equally low rent IMO.

I expect it from US, certainly not from AA, UA and especially from AS.

Yes, I know, it's all about the $$$.

Welcome to 2007
Speedbird 178 Heavy, FINAL runway 27L
 
kjet12
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RE: AS Inaugurates Hawaii Service Today!

Sat Oct 13, 2007 4:46 pm

Quoting Bahadir (Reply 8):
let's see hawaiian on a 767 and nw on a330 .. guess i am not going to torture myself for 6 hours in a 737..

NW flies the 753 to HNL from the west coast. The only A330s to HNL are from MSP and Japan.
AA - Doing what we do best.
 
WeAreUnited
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RE: AS Inaugurates Hawaii Service Today!

Sat Oct 13, 2007 4:47 pm

Quoting AirTranTUS (Reply 11):
CO lists their IAH/EWR-HNL flights as having "multiple meals". If only other airlines were as concentrated on service.



Quoting Orion737 (Reply 15):
How does the service compare with other US carriers connecting West Coast and Hawaii? It seems a long flight which would warrant a meal even in Y class and I was under impression US carriers still provided meals for all passengers on runs to Hawaii. I know Aloha does.

I agree- a long haul flight should have free food. However, the airlines have already figured out that people will still fly whether or not complimentary food is served.

United, the top carrier to the Hawaiian Islands, would bring back food service if they realized they were loosing that many pax (and revenue) to CO/HA/DL.

Hawaii runs were the last big group to loose complimentary food service (apart from ps E+) so I'd say it's safe to say, for the most part, it'd be the first to return if that day should ever come.

Quoting Itsnotfinals (Reply 19):
UA is BOB in Y to HI from DEN (7 hour flight) and also SFO and LAX.
US is BOB from PHX in Y to all Hawaiian Citiies
AA is BOB in Y from DFW ( 8 hour flight) as well as LAX to HNL

Add ORD-HNL on AA/UA and ORD-KOA/OGG on UA.

I personally think that if a domestic flight is longer then any trans-oceanic flight- it should have free food.

UA ORD-HNL blocked @ 8:52 HNL-ORD blocked @ 7:58

UA IAD-LHR blocked @ 7:17 LHR-IAD blocked @ 8:12
 
AirTranTUS
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RE: AS Inaugurates Hawaii Service Today!

Sat Oct 13, 2007 6:18 pm

Quoting LH423 (Reply 18):
Yes but Continental gives EWR-HNL a time of 10h 35m. That's longer than many international routes! I'd hope, at the very least, there would be two offerings of food.

As others have said ORD/MSP/DFW-HNL are also long flights and only have BOB.
I love ASO!
 
L-188
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RE: AS Inaugurates Hawaii Service Today!

Sat Oct 13, 2007 7:28 pm

AKPIRG, the Alaska Public Interest Research Group, has allready filed a complaint against AS claiming that they are monopolizing the ANC-HNL run. The filed with the state AG, who responded it was a federal matter.

As much as I generally can't stand AKPRIG, I hope that the feds take the complaint seriously, Alaska is a monopoly carrier, and has a history of spiking prices on Alaskan travelers once they gain sole ownership of a route.
OBAMA-WORST PRESIDENT EVER....Even SKOORB would be better.
 
panam330
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RE: AS Inaugurates Hawaii Service Today!

Sat Oct 13, 2007 7:35 pm

Quoting Kjet12 (Reply 23):
The only A330s to HNL are from MSP and Japan.

And this winter, one SEA-HNL 753 becomes an A330. I believe it goes all the way into April, but I'm not 100% certain on the exact dates.
 
L-188
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RE: AS Inaugurates Hawaii Service Today!

Sat Oct 13, 2007 8:06 pm

Ooops, forgot the link to the story about Alaska Airlines Anti-trust troubles in Alaska.

http://www.adn.com/money/industries/...lines/story/9369106p-9282005c.html
OBAMA-WORST PRESIDENT EVER....Even SKOORB would be better.
 
HikesWithEyes
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RE: AS Inaugurates Hawaii Service Today!

Sat Oct 13, 2007 8:39 pm

Quoting L-188 (Reply 26):
AKPIRG, the Alaska Public Interest Research Group, has allready filed a complaint against AS claiming that they are monopolizing the ANC-HNL run. The filed with the state AG, who responded it was a federal matter.

As much as I generally can't stand AKPRIG, I hope that the feds take the complaint seriously, Alaska is a monopoly carrier, and has a history of spiking prices on Alaskan travelers once they gain sole ownership of a route.

Ok, so even though other carriers have dropped out of the route, they should be forced to return and fly it
so that AS doesn't have a monopoly?
First, benzene in my Perrier, and now this!
 
L-188
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RE: AS Inaugurates Hawaii Service Today!

Sat Oct 13, 2007 9:00 pm

Quoting HikesWithEyes (Reply 29):
Ok, so even though other carriers have dropped out of the route

1 carrier dropped the route (NW)

Hawaiian Vacations was bought out by AS, it didn't drop the route.
OBAMA-WORST PRESIDENT EVER....Even SKOORB would be better.
 
je89_w
Crew
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RE: AS Inaugurates Hawaii Service Today!

Sat Oct 13, 2007 9:55 pm

Quoting LH423 (Reply 18):
Quoting AirTranTUS (Reply 11):
Certainly no BOB though. CO lists their IAH/EWR-HNL flights as having "multiple meals". If only other airlines were as concentrated on service.

Yes but Continental gives EWR-HNL a time of 10h 35m. That's longer than many international routes! I'd hope, at the very least, there would be two offerings of food. That's a long time on a domestic flight. I know Hawaii yields aren't generally the strongest but does CO treat this flight like an international flight? Considering 10.5 hours in the air is the same as EWR-GRU or CDG-IAH.

I flew from EWR-HNL back in 2004, and guess what? I had one dry sandwich for the 10 hours 15 minutes in flight! No multiple meal services for that one, although there might have been a multiple drink service if I recall correctly. It was the same for a flight from IAH-BDL: one turkey sandwich. Perhaps now it's different?

Delta on the other hand, served a hot meal (main, dessert, etc.) in Y on their evening LAX-HNL flight, roughly half the time of the EWR-HNL flight. The flight, DL885, was just about a month ago. Pretty impressive, considering how much food we get on these domestic US flights!
 
g4resagent
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RE: AS Inaugurates Hawaii Service Today!

Sun Oct 14, 2007 12:36 am

Are people going to Hawaii for the free food on the flight, or are they going to Hawaii for Hawaii? I think the only people who care about a free meal, or the size of the BOB meal is a.netters or maybe some premium flyers. Come on now... do "normal" people care about a meal? No. Do they care about price? Yes.

Spend $5 for a meal on the plane or spend $5 for a small sandwich in the airport. You choose.

[Edited 2007-10-13 17:37:39]
 
je89_w
Crew
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RE: AS Inaugurates Hawaii Service Today!

Sun Oct 14, 2007 6:50 am

Quoting G4resagent (Reply 32):
Are people going to Hawaii for the free food on the flight, or are they going to Hawaii for Hawaii?

Would you rather go to Hawaii with nothing to eat on board, or go to Hawaii with a nice complementary meal?

Quoting G4resagent (Reply 32):
Come on now... do "normal" people care about a meal?

Yes, I think so.
 
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EA CO AS
Topic Author
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RE: AS Inaugurates Hawaii Service Today!

Sun Oct 14, 2007 8:18 am

Quoting Je89_w (Reply 33):
Quoting G4resagent (Reply 32):
Are people going to Hawaii for the free food on the flight, or are they going to Hawaii for Hawaii?

Would you rather go to Hawaii with nothing to eat on board, or go to Hawaii with a nice complementary meal?

And make connections vs. the convenience of nonstop service?
"In this present crisis, government is not the solution to our problem - government IS the problem." - Ronald Reagan

Comments made here are my own and are not intended to represent the official position of Alaska Air Group
 
LASoctoberB6
Posts: 1936
Joined: Thu Nov 09, 2006 4:23 pm

RE: AS Inaugurates Hawaii Service Today!

Sun Oct 14, 2007 9:36 am

Quoting LASOctoberB6 (Reply 7):
well someone is going to miss that daily 763 from HA...



Quoting ANCFlyer (Reply 17):

I'm quite sad to see the HA flights gone

Yeah, that was sorta pointed in your direction in light of your complaint in that other thread... Big grin I think I should stop trying to tease now..  Smile
[NOT IN SERVICE] {WEStJet}
 
g4resagent
Posts: 182
Joined: Fri Oct 14, 2005 2:29 pm

RE: AS Inaugurates Hawaii Service Today!

Sun Oct 14, 2007 4:37 pm

Quoting Je89_w (Reply 33):
Would you rather go to Hawaii with nothing to eat on board, or go to Hawaii with a nice complementary meal?

You can still get something to eat, it just isn't free. Having a BOB program isn't the end of the world...
 
hawaiian717
Posts: 3139
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RE: AS Inaugurates Hawaii Service Today!

Sun Oct 14, 2007 5:31 pm

I'll say that for me, BOB versus complimentary doesn't factor much into my decision. Price is usually first, and schedule comes into play too. For Thanksgiving next month I'm heading out to HNL, and rather than take the HA nonstop from SAN, I'm connecting in SFO on United. The price was lower, and I didn't even choose the cheapest option; it was worth $20 extra to get better flight times. And the flight times work out better for me on UA anyway: The evening arrival into HNL means my parents can pick me up after work, and the morning departure from HNL means they can drop me off at the airport before work. I could buy a fair amount of onboard food (more than I'd want to eat during a 5 hour flight) with the money I saved not flying HA this time around.
 
LASoctoberB6
Posts: 1936
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RE: AS Inaugurates Hawaii Service Today!

Sun Oct 14, 2007 6:01 pm

What is BOB?

filler
[NOT IN SERVICE] {WEStJet}
 
AgnusBymaster
Posts: 620
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RE: AS Inaugurates Hawaii Service Today!

Sun Oct 14, 2007 6:08 pm

Would you rather go to Hawaii with nothing to eat on board, or go to Hawaii with a nice complementary meal?

AS is providing a hot BOB meal in coach that is definitely superior to what is offered by NW or AA in coach. Personally, I'd rather pay $5 and get a decent meal than be served a comlimentary, cold stale sandwich and chips like on my last AQ trip.
 
B6WNQX
Posts: 192
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RE: AS Inaugurates Hawaii Service Today!

Sun Oct 14, 2007 6:25 pm

Quoting LASOctoberB6 (Reply 38):
What is BOB?

Buy-On-Board food program.
 
RyDawg82
Posts: 833
Joined: Fri Sep 14, 2001 8:30 am

RE: AS Inaugurates Hawaii Service Today!

Sun Oct 14, 2007 7:03 pm

Here's a look as what food options AS provides on their flights:
http://www.alaskaair.com/as/www2/help/faqs/MealService.asp

Ryan
You can take the pup out of Alaska, but you can't take the Alaska out of the pup.
 
AirframeAS
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RE: AS Inaugurates Hawaii Service Today!

Sun Oct 14, 2007 9:31 pm

Quoting WeAreUnited (Reply 24):
However, the airlines have already figured out that people will still fly whether or not complimentary food is served.

Actually, the airlines didn't 'figure out' anything. They are forcing pax to do this just to make an extra buck. Thats all it is.

Quoting G4resagent (Reply 32):
Spend $5 for a meal on the plane or spend $5 for a small sandwich in the airport. You choose.

From my experience on US, the BOB's were much more expensive than that. And buying a small sandwich at the airport concessions is MUCH more expensive than that!!!!!!!

US BOB: $7-$10 depending on whats offered.
Airport concessions: $7 for a personal pan pizza from Pizza Hut when you can get it for $3.99 off the airport property.

Quoting G4resagent (Reply 36):
You can still get something to eat, it just isn't free.

You're right. But it shelling out more money than average pax wants to shell out. There are pax out there in this world that have not flown since 9/11 and still expect service on an aircraft. Is BOB the anwser? I dont know, I dont agree with it but that's how airlines are these days.

When I worked for HP in 2002 when we introduced the BOB, we were told in our employee meetings at LSG SkyChefs in PHX that the company would NOT be making any money off the BOB after the trial period. LSG would be reaping in all the monies. HP, at the time, did not have to do BOB even if it wasn't taking in part of some of the profits. So who is making the money now, that again, I do not know for sure.
A Safe Flight Begins With Quality Maintenance On The Ground.
 
RyDawg82
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RE: AS Inaugurates Hawaii Service Today!

Sun Oct 14, 2007 9:56 pm

Quoting AirframeAS (Reply 42):
From my experience on US, the BOB's were much more expensive than that. And buying a small sandwich at the airport concessions is MUCH more expensive than that!!!!!!!

US BOB: $7-$10 depending on whats offered.
Airport concessions: $7 for a personal pan pizza from Pizza Hut when you can get it for $3.99 off the airport property.

Since we are discussing Alaska's BOB program, reference the site in reply 41 to see that AS is charging $5 for their onboard meals or picnic packs. BOB was never meant to be a money-maker. BOB was designed to be a money-saver. Say you have a 737-900 with 156 coach seats. What if half the people have no interest in the meal, or just ate, etc. That would be 78 wasted meals. You really can't gauge the need on those flight either. If you advertise that it is a dinner flight, the passenger expects a dinner. The beauty of BOB is that you can still offer meal time meals for purchase, gauge your demand for the meals and only prepare so many. In addition you sell snack boxes and picnic packs full of items that won't go to waste if they are not sold. If all 156 people choose to buy a meal, great. If not, the boxes can be sold on the next flight. Very different times in the industry; however, to remain competitive airlines have shifted their operations....BOB is a prime example. Alaska was one of the last to give up meal service, but they are offering a superior BOB product.

As far as paying a lot of money for airport concession. I can appreciate that argument, but Alaska has the advantage of being based at SEA. SEA has a "Street Pricing" policy. Items sold by vendors cannot exceed what they would normally charge out of the airport. Additionally, they offer a great selection of restaurants -- most inside security, so you can take your meal along.
http://www.portseattle.org/news/press/2007/03_19_2007_38.shtml

Ryan
You can take the pup out of Alaska, but you can't take the Alaska out of the pup.
 
AirframeAS
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RE: AS Inaugurates Hawaii Service Today!

Sun Oct 14, 2007 10:03 pm

Quoting RyDawg82 (Reply 43):

Bring in the HP/US BOB program is fair game in comparison to what AS is offering. My point was that its much more expensive on the plane/airport than at a grocery store.

And I never said that BOB is meant to make any money. I was saying that LSG reaps in all the monies, the airlines do not profit any of it, IIRC.

Also you state: "SEA has a "Street Pricing" policy. Items sold by vendors cannot exceed what they would normally charge out of the airport." <----- SEA didn't start doing this until AFTER the A concourse was built.

Edit add...above.

[Edited 2007-10-14 15:04:38]
A Safe Flight Begins With Quality Maintenance On The Ground.
 
RyDawg82
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RE: AS Inaugurates Hawaii Service Today!

Sun Oct 14, 2007 10:34 pm

Quoting AirframeAS (Reply 44):
And I never said that BOB is meant to make any money. I was saying that LSG reaps in all the monies, the airlines do not profit any of it, IIRC.

And what was happening before, when the airline included meals at no additional cost to the passenger? LSG "sold" those meals to the airlines to distribute onboard the aircraft. Airlines now purchase these meals from catering and them sell them onboard to the passengers who want them. Again, the difference isn't profit. Its a matter of how many meals were being bought and given away or not used and thrown away.

Quoting AirframeAS (Reply 44):
Also you state: "SEA has a "Street Pricing" policy. Items sold by vendors cannot exceed what they would normally charge out of the airport." <----- SEA didn't start doing this until AFTER the A concourse was built.

You are right, Street Pricing came about with the new additions at Sea-Tac. Some things are better late than never. I was raising the point that the Alaska Airlines passenger flying out of Seattle does have options before their flight. They won't be paying your $7 for a mini-pizza, and they won't be paying $7-10 for BOB such as your experience on US.

Ryan
You can take the pup out of Alaska, but you can't take the Alaska out of the pup.
 
AirframeAS
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RE: AS Inaugurates Hawaii Service Today!

Sun Oct 14, 2007 10:39 pm

Quoting RyDawg82 (Reply 45):
Airlines now purchase these meals from catering and them sell them onboard to the passengers who want them.

Source? If the airlines actualy 'bought' these meals not knowing what will actually be sold, and later finding out that not a whole lot got sold, the catering company most likely wouldn't be buying them back, expecially the expired meals.

Quoting RyDawg82 (Reply 45):
I was raising the point that the Alaska Airlines passenger flying out of Seattle does have options before their flight.

Ok, we have covered SEA. But what about OTHER airports around the U.S.??

[Edited 2007-10-14 15:40:54]
A Safe Flight Begins With Quality Maintenance On The Ground.
 
RyDawg82
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RE: AS Inaugurates Hawaii Service Today!

Sun Oct 14, 2007 11:33 pm

Quoting AirframeAS (Reply 46):
If the airlines actualy 'bought' these meals not knowing what will actually be sold, and later finding out that not a whole lot got sold, the catering company most likely wouldn't be buying them back, expecially the expired meals.

Ok, before BOB....Do you think the flight kitchen just gave the airline free meals? If a flight was booked to 70, the airline may have ordered 75 meals. Do you think all 75 meals purchased from LSG by the airline were consumed? Doubtful, the unwanted meals would be desposed of, with no refund to the airline. BOB allows the airline to track sales trends across certain flights and markets in order the projected number of meals needed for a flight. The meal time flights are a bit higher risk, as these are actual meals and would go to waste after the flight. However, on flights that offer a snack box -- these items generally won't spoil, and unused boxes could be transported to another flight and sold.

Let's say that there is indeed ZERO profit to be had:
Alaska ordered 100 meals from the kitchen at $5 each = $500
Alaska sells 80 meals onboard at $5 each= $400
Alaska is out $100
Alaska then tracks sales for this flight and realizes that they never sell more than 80 meals on that particular market, perhaps then they only order 90 meals or maybe even 80. Beforehand, Alaska would have to order a meal for every booked passenger and that was that. Now say that those 20 unsold meals were snack boxes, they get re-allocated to another flight and sold. Now Alaska has sold all their meals.

Im not saying BOB is the way to go. But the savings and efficiency speak for themselves. It is the trend of today.

Quoting AirframeAS (Reply 46):
Ok, we have covered SEA. But what about OTHER airports around the U.S.??

Sorry I just choose Seattle, as it is Alaska's home. I think its great what SEA has done with its vendors, and perhaps people should speak up to their own airport authorities to switch to "Street Pricing." I still don't understand what is so hard about eating at home, or on the way to the airport. If you find yourself at a high-priced airport vendor, then perhaps you looked ahead to your airline's flight offerings and knew what to expect and the associated cost. Its all part of being a educated consumer. But while offering free meals on a flight is privilege/perk, it's not a right. If all the airlines are offering BOB only from SEA-Hawaii, I'd like to see the guy who stays home instead of visiting Hawaii, all over a meal.

Ryan
You can take the pup out of Alaska, but you can't take the Alaska out of the pup.
 
AirframeAS
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RE: AS Inaugurates Hawaii Service Today!

Sun Oct 14, 2007 11:45 pm

Quoting RyDawg82 (Reply 47):

Uhhh, just so you know, I have worked in a flight kitchen for (Catering Security Agent) HP at LSG Sky Chefs in PHX when the first BOB came out. I should know. No need to explain anything to me other than the source of airlines buying the meals beforehand. BOB is a very, very risky way to do business. There is always going to be a loss.
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RE: AS Inaugurates Hawaii Service Today!

Sun Oct 14, 2007 11:49 pm

Quoting AirframeAS (Reply 42):
Quoting WeAreUnited (Reply 24):
However, the airlines have already figured out that people will still fly whether or not complimentary food is served.

Actually, the airlines didn't 'figure out' anything. They are forcing pax to do this just to make an extra buck. Thats all it is.

Check your facts - even Herb Kelleher has said that WN figured out that people weren't willing to pay $10.00 extra in ticket price to have a free onboard meal; they'd rather save the money and provide their own food.

Or, in Alaska's case, buy something onboard that's fresh, inexpensive, and convenient.


Fact of the matter is that to most consumers flying in the main cabin, the desire to save a buck in their airfare overrides the desire to have a 'free' meal provided by the airline. Consequently, AS and other airlines in the U.S. have adapted to the market realities and have cut out most free meals in the main cabin.
"In this present crisis, government is not the solution to our problem - government IS the problem." - Ronald Reagan

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