bullpitt
Posts: 757
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Ryanair Does It Again

Tue Oct 16, 2007 3:13 am

Hi all

Ryanair cancelled flight from PAR to MAD and leaves 198 paps stranded there. 50 returned by a bus organized by the Spanish consulate after they agreed to pay 110 Euros for the trip. I bet these people will think twice about flying Ryanair again.   

[Edited 2007-10-15 20:31:53]

[Edited 2007-10-15 20:32:39]
These are my principles but if you don't like them I have others
 
AirframeAS
Posts: 9811
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RE: Ryanair Does It Again

Tue Oct 16, 2007 3:14 am

What's Ryanair doing in CNX?!  Confused
A Safe Flight Begins With Quality Maintenance On The Ground.
 
bullpitt
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RE: Ryanair Does It Again

Tue Oct 16, 2007 3:31 am

Sorry should correct Cancelled flight
These are my principles but if you don't like them I have others
 
AirframeAS
Posts: 9811
Joined: Thu Feb 05, 2004 3:56 pm

RE: Ryanair Does It Again

Tue Oct 16, 2007 3:48 am

Quoting Bullpitt (Reply 2):
Sorry should correct Cancelled flight

No sweat!  Smile
A Safe Flight Begins With Quality Maintenance On The Ground.
 
spantax
Posts: 302
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RE: Ryanair Does It Again

Tue Oct 16, 2007 9:14 am

Sorry, where is PAR? (I can't find this code)
A300.10.19.20.21.30.40,AN26,ATR42,AVR146,B717.27.37.47.57.77,B1900,C130,C212,CH47,CRJ200.700,DC9,DHC4,ERJ135.190,F27
 
scouseflyer
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RE: Ryanair Does It Again

Tue Oct 16, 2007 9:40 am

I'm amazed that they can cancel a flight and just give you your money back, no attempt to get you home or anything. They're not the only ones though I've was waiting for a U2 flight back from Geneva once and it came up as cancelled was about to book a pair of £150 replacement tickets when they found the plane again and uncancelled it.
 
TOMfly
Posts: 64
Joined: Wed Nov 03, 2004 1:30 am

RE: Ryanair Does It Again

Tue Oct 16, 2007 10:02 am

This is terrible - I cannot believe Ryanair still have this policy! Im a big fan of Ryanair and their business model but they cannot do that to passengers. We we're discussing whether Ryanair would start overselling flights as there seems to be on average 30 no shows for each at the moment to Dublin, but if they still have this policy they couldn't take the risk of over selling

"sorry your flight has been oversold - here's your £0.02 back now go find another carrier"

cant see it happening..........

This cancellation policy will have to change - the EU will make sure of it in the next few years as they continue to crack down on LCC's
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scouseflyer
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RE: Ryanair Does It Again

Tue Oct 16, 2007 10:12 am

Quoting TOMfly (Reply 6):
"sorry your flight has been oversold - here's your £0.02 back now go find another carrier"

but you owe us a £15 fee to get your 2p refund!
 
BrianDromey
Posts: 1937
Joined: Sun Dec 10, 2006 2:23 am

RE: Ryanair Does It Again

Tue Oct 16, 2007 10:16 am

Quoting Bullpitt (Thread starter):
Ryanair cancelled flight from PAR to MAD and leaves 198 paps stranded

Was this flight oversold? Otherwise it would be hard to strand 198 people on a jet that seats 189. Unless that was a typo.....

In fairness to FR, I have taken a fair few flights with them, ~20 in 18 months and there has only been one major delay. There are lots of other things wrong with FR, but by in large, you will get where you want to go, at something approaching the correct time.

With FR, "you pays your money, and you takes your chances". As a rule, I never pay more than €50 e.w. with FR, there are usually other alternatives for that kind of money.

Brian.
Next flights: MAN-ORK-LHR(EI)-MAN(BD); MAN-LHR(BD)-ORK (EI); DUB-ZRH-LAX (LX) LAX-YYZ (AC) YYZ-YHZ-LHR(AC)-DUB(BD)
 
HT
Posts: 5857
Joined: Sat May 07, 2005 6:20 am

RE: Ryanair Does It Again

Tue Oct 16, 2007 10:36 am

Quoting Scouseflyer (Reply 5):
I'm amazed that they can cancel a flight and just give you your money back, no attempt to get you home or anything.

FR's terms of contract.
I am not happy with this rule and I took my decision.

Quoting Spantax (Reply 4):
Sorry, where is PAR? (I can't find this code)

General IATA-code for Paris like NYC for New York or LON for London (these generic codes can be used in searching for flights to a metro area rather than a specific airport); the flight in question quite likely should have originated at BVA.
-HT
Carpe diem ! Life is too short to waste your time ! Keep in mind, that today is the first day of the rest of your life !
 
Pe@rson
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RE: Ryanair Does It Again

Tue Oct 16, 2007 10:48 am

They could implement a mandatory, non-refundable We'll Protect You charge.

They could charge 50p/1 EUR per person per one-way.

If there's a cancellation it would then provide accommodation, transfers, and refreshments as appropriate to the cancellation (e.g. if there's another FR flight you can get on in 3 hours you'll receive less, e.g. just refreshments, than if it's the next day, when you'll receive accommodation, transfers, and refreshments).

50p for peace-of-mind and protection if things go wrong - it would only be for cancellations.

It'd probably generate £35m-50m (based on 50m pax), and I reckon only a small percentage of that fund would need to be used in one year for cancellations. The rest would be FR's. Mwahahahaha!

Only fair to make some money outta it for the added complexity and hassle.  Wink
"Everyone writing for the Telegraph knows that the way to grab eyeballs is with Ryanair and/or sex."
 
sandrozrh
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RE: Ryanair Does It Again

Tue Oct 16, 2007 10:51 am

Quoting Bullpitt (Thread starter):
I bet these people will think twice about flying Ryanair agai

I wish people would think before they book on Ryanair.

[Edited 2007-10-16 03:52:02]
 
Pe@rson
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RE: Ryanair Does It Again

Tue Oct 16, 2007 10:55 am

Quoting SandroZRH (Reply 11):
I wish people would think before they book on Ryanair.


Flying, Swiss Made.

I bet people wished they thought before they booked with Swissair when it collapsed.
"Everyone writing for the Telegraph knows that the way to grab eyeballs is with Ryanair and/or sex."
 
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OA260
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RE: Ryanair Does It Again

Tue Oct 16, 2007 11:06 am

Quoting SandroZRH (Reply 11):
I wish people would think before they book on Ryanair.

You get what you pay for. I have no sympathy for them . Next time they should spend the extra money and choose a airline that will re protect or overnight them .
 
L410Turbolet
Posts: 5438
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RE: Ryanair Does It Again

Tue Oct 16, 2007 11:17 am

Quoting Pe@rson (Reply 12):

I bet people wished they thought before they booked with Swissair when it collapsed.

True, however that was one day. How many times Ryanair screws its customers every week, every month?
 
Pe@rson
Posts: 16015
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RE: Ryanair Does It Again

Tue Oct 16, 2007 11:22 am

Quoting L410Turbolet (Reply 14):
How many times Ryanair screws its customers every week, every month?

If it screws 'em, they're doughnuts: they keep coming back! And those who have never flown FR are equally doughnutesque: they have heard the "horror" stories, yet they still book! Either 47m FR consumers are jam-filled doughnuts or the overwhelming majority have fine experiences.

FR's projected customer numbers for the next 5 years are:

End of 2007: 50m
End of 2008: 58m
End of 2009: 66m
End of 2010: 72m
End of 2011: 78m
End of 2012: 84m
"Everyone writing for the Telegraph knows that the way to grab eyeballs is with Ryanair and/or sex."
 
RussianJet
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RE: Ryanair Does It Again

Tue Oct 16, 2007 11:22 am

Quoting OA260 (Reply 13):
You get what you pay for.

Nonsense, a fair number of FR pax do not pay low prices. You can't just say that they can treat people like dirt because some people get a cheap fare. No mention of price paid in the below other than how it would reflect a refund.




Regulation (EC) No 261/2004 of the European Parliament and of the Council of 11 February 2004 establishing common rules on compensation and assistance to passengers in the event of denied boarding and of cancellation or long delay of flights, and repealing Regulation (EEC) No 295/91.
SUMMARY

In the event of flight cancellation or denied boarding, the passengers concerned have the right to:

* reimbursement of the cost of the ticket within seven days or a return flight to the first point of departure or re-routing to their final destination;
* care (refreshments, meals, hotel accommodation, transport between the airport and place of accommodation, two free telephone calls, telex or fax messages, or e-mails);
* compensation totalling:

- EUR 250 for all flights of 1500 kilometres or less;

- EUR 400 for all intra-Community flights of more than 1500 kilometres, and for all other flights between 1500 and 3500 kilometres;

- EUR 600 for all other flights.
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Pe@rson
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RE: Ryanair Does It Again

Tue Oct 16, 2007 11:27 am

Quoting RussianJet (Reply 16):

Regulation (EC) No 261/2004 of the European Parliament and of the Council of 11 February 2004 establishing common rules on compensation and assistance to passengers in the event of denied boarding and of cancellation or long delay of flights, and repealing Regulation (EEC) No 295/91.
SUMMARY

In the event of flight cancellation or denied boarding, the passengers concerned have the right to:

* reimbursement of the cost of the ticket within seven days or a return flight to the first point of departure or re-routing to their final destination;
* care (refreshments, meals, hotel accommodation, transport between the airport and place of accommodation, two free telephone calls, telex or fax messages, or e-mails);
* compensation totalling:

- EUR 250 for all flights of 1500 kilometres or less;

- EUR 400 for all intra-Community flights of more than 1500 kilometres, and for all other flights between 1500 and 3500 kilometres;

- EUR 600 for all other flights.

If a flight is cancelled due to horrific weather, does the above still apply? If it does, it'd be totally unfair: the airlines don't influence the weather, so they shouldn't be responsible for any disruption that materalises.

It also applies to those "denied boarding"? So some fool who's just downed 12 pints and has hit two check-in agents will still be entitled to "care" and "compensation" for being denied boarding? LOL.  

[Edited 2007-10-16 04:31:26]
"Everyone writing for the Telegraph knows that the way to grab eyeballs is with Ryanair and/or sex."
 
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OA260
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RE: Ryanair Does It Again

Tue Oct 16, 2007 11:46 am

Quoting RussianJet (Reply 16):
Nonsense, a fair number of FR pax do not pay low prices.

Indeed so when the fare gets to the same price as a full service carrier people should choose the better option.

People know the risks when choosing to fly FR if they encounter delays and cancellations. So its a democratic decison by the consumer. Thats why I dont choose them unless there is no other way.
 
Pe@rson
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RE: Ryanair Does It Again

Tue Oct 16, 2007 11:49 am

Quoting OA260 (Reply 18):
People know the risks when choosing to fly FR if they encounter delays and cancellations.

Let's be accurate here: the vast majority of European discount carriers won't provide accommodation, transfers, refreshments, etc, for delays and cancellations. It is certainly not just FR.
"Everyone writing for the Telegraph knows that the way to grab eyeballs is with Ryanair and/or sex."
 
AeroWesty
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RE: Ryanair Does It Again

Tue Oct 16, 2007 11:56 am

Quoting Pe@rson (Reply 19):
Let's be accurate here: the vast majority of European discount carriers won't provide accommodation, transfers, refreshments, etc, for delays and cancellations. It is certainly not just FR.

So the EU regulation quoted by RussianJet above simply doesn't apply if an airline chooses not to go along with it? Seems odd, doesn't it?
International Homo of Mystery
 
RussianJet
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RE: Ryanair Does It Again

Tue Oct 16, 2007 11:56 am

Quoting OA260 (Reply 18):
Indeed so when the fare gets to the same price as a full service carrier people should choose the better option.

1) Where that option exists
2) All carriers are bound by the same rules regarding compensation and care
✈ Every strike of the hammer is a blow against the enemy. ✈
 
jwmd123
Posts: 405
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RE: Ryanair Does It Again

Tue Oct 16, 2007 11:56 am

Quoting Pe@rson (Reply 10):
They could implement a mandatory, non-refundable We'll Protect You charge.

They could charge 50p/1 EUR per person per one-way.

If there's a cancellation it would then provide accommodation, transfers, and refreshments as appropriate to the cancellation (e.g. if there's another FR flight you can get on in 3 hours you'll receive less, e.g. just refreshments, than if it's the next day, when you'll receive accommodation, transfers, and refreshments).

50p for peace-of-mind and protection if things go wrong - it would only be for cancellations.

It'd probably generate £35m-50m (based on 50m pax), and I reckon only a small percentage of that fund would need to be used in one year for cancellations. The rest would be FR's. Mwahahahaha!

Only fair to make some money outta it for the added complexity and hassle.

Pe@rson. I think you should send this idea along with you CV to.

MOL
Ryanair
Dublin Airport

LOL LOL LOL LOL!!!!!!!
 
Pe@rson
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RE: Ryanair Does It Again

Tue Oct 16, 2007 11:59 am

Quoting AeroWesty (Reply 20):
So the EU regulation quoted by RussianJet above simply doesn't apply if an airline chooses not to go along with it? Seems odd, doesn't it?

Of course it applies to them. But there are ways to evade it (e.g. I believe (but could be wrong) you can evade it depending upon the cause of the delay or cancellation). Thus, you must question the effectiveness of it.

[Edited 2007-10-16 05:03:19]
"Everyone writing for the Telegraph knows that the way to grab eyeballs is with Ryanair and/or sex."
 
Pe@rson
Posts: 16015
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RE: Ryanair Does It Again

Tue Oct 16, 2007 12:01 pm

Quoting JWMD123 (Reply 22):
Pe@rson. I think you should send this idea along with you CV to.

MOL
Ryanair
Dublin Airport

LOL LOL LOL LOL!!!!!!!

I will once I have my Air Transport Management degree.  Wink
"Everyone writing for the Telegraph knows that the way to grab eyeballs is with Ryanair and/or sex."
 
RussianJet
Posts: 5983
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RE: Ryanair Does It Again

Tue Oct 16, 2007 12:03 pm

Quoting Pe@rson (Reply 24):
once I have my Air Transport Management degree. Wink

God help us all..... Big grin
✈ Every strike of the hammer is a blow against the enemy. ✈
 
Pe@rson
Posts: 16015
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RE: Ryanair Does It Again

Tue Oct 16, 2007 12:05 pm

Quoting RussianJet (Reply 25):
God help us all.....

You'll need more than God, believe me! A gun would be better.  Big grin
"Everyone writing for the Telegraph knows that the way to grab eyeballs is with Ryanair and/or sex."
 
A340600MAN
Posts: 135
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RE: Ryanair Does It Again

Tue Oct 16, 2007 12:20 pm

Hi all

As has been said before, 'You get what you pay for'. All these restrictions are in the summary when you book the flight. The problem is (most) people just look at the price and don't bother reading the restrictions. More fool them !!!!

Personally, I've flown Ryanair and Jet2 and find both airlines spot on for my needs. I pay for the cheapest flight possible, pay for my food and drink on the flight and expect a reasonable level on service on the aircraft.

But if it all goes pear shaped and the flight gets cancelled it's the chance you take.

Cheers

A340600MAN
Fav aircraft has to be A340-600
 
RussianJet
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RE: Ryanair Does It Again

Tue Oct 16, 2007 12:25 pm

Quoting A340600MAN (Reply 27):
But if it all goes pear shaped and the flight gets cancelled it's the chance you take.

Right, and sod EU law or course.....

Read above - price paid and terms and conditions have no bearing on the fact that carriers are all bound by the relevant EU regulations.

[Edited 2007-10-16 05:48:32]
✈ Every strike of the hammer is a blow against the enemy. ✈
 
Pe@rson
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RE: Ryanair Does It Again

Tue Oct 16, 2007 1:20 pm

Quoting RussianJet (Reply 28):
Read above - price paid and terms and conditions have no bearing on the fact that carriers are all bound by the relevant EU regulations.

But why isn't it always enforced? Do you know whether an airline is responsible if the delay/cancellation is due to weather? Of course, the weather is out of the control of an airline, so it would, in my opinion, be wrong and unfair if an airline was responsible. If responsibility ceases if a delay/cancellation is due to the weather, then it's quite obvious that airlines will try to wriggle out of being responsible by claming that the delay/cancellation was due to the weather - whether or not it actually was. What procedures exist to ensure that the real reason for the delay/cancellation is disclosed?
"Everyone writing for the Telegraph knows that the way to grab eyeballs is with Ryanair and/or sex."
 
RussianJet
Posts: 5983
Joined: Sat Jul 21, 2007 4:15 am

RE: Ryanair Does It Again

Tue Oct 16, 2007 1:34 pm

Quoting Pe@rson (Reply 29):
But why isn't it always enforced? Do you know whether an airline is responsible if the delay/cancellation is due to weather? Of course, the weather is out of the control of an airline, so it would, in my opinion, be wrong and unfair if an airline was responsible. If responsibility ceases if a delay/cancellation is due to the weather, then it's quite obvious that airlines will try to wriggle out of being responsible by claming that the delay/cancellation was due to the weather - whether or not it actually was. What procedures exist to ensure that the real reason for the delay/cancellation is disclosed?

I have to be honest and say that I'm not 100% on how weather affects this. It seems clear, however, that certain airlines are far too quick to try and blame the weather for any delay or cancellation and thereby absolve themselves of the requirement to compensate. I believe that at the very least the airline is required to provide refreshments etc. during any prolonged delay, regardless of the reason.

Generally speaking, it seems clear that enforcement of these regulations is extremely weak, and undoubteldy a large slice of the blame for the fact that pax repeatedly get shafted by carriers during delays and cancellations has to lie with that fact. I suspect the regulations were drawn up with great intentions but with vaguely defined legislation behind it and with little realistic means of systematic enforcement across the Union. Be it the fault of the airline or the legislators, the pax always suffers in the end.
✈ Every strike of the hammer is a blow against the enemy. ✈
 
Pe@rson
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RE: Ryanair Does It Again

Tue Oct 16, 2007 1:52 pm

Quoting RussianJet (Reply 30):
I believe that at the very least the airline is required to provide refreshments etc. during any prolonged delay, regardless of the reason.

I disagree: I believe that it would be unfair to make airlines responsible for things that materalise, e.g. delays/cancellations, because of things that they cannot control, e.g. the weather. I have not, for example, ever received anything from any delayed train or coach - so why should a flight delay be any different?

Quoting RussianJet (Reply 30):
Generally speaking, it seems clear that enforcement of these regulations is extremely weak

Indeed. So you must ask: is it worth having it? I believe that unless it's done properly and is effectively enforced it's a joke, is counterproductive, and isn't therefore worth having.
"Everyone writing for the Telegraph knows that the way to grab eyeballs is with Ryanair and/or sex."
 
RJ100
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RE: Ryanair Does It Again

Tue Oct 16, 2007 1:57 pm

According to EU regulation 261/2004 an airline, in case of a cancellation, needs to pay back the paid ticket price to the customer or offer a free rebooking to the next available flight. It also needs to pay for hotel rooms if needed, for food/drink, for trains/taxis etc. if needed to reach the final destination. This happens too if the cancellation is due to reasons out of control of the airline (weather, security etc.). Also the airline needs to pay a compensation if the delay is more than 5 hours (250, 400 or 600 Euros depending on the travel distance). The airline does not need to pay this compensation in case of reasons out of their control.

In general, airlines have big problems to follow this regulation. The reason is clear: It is expensive. But guys, especially the Ryanair bashing-club, don't be so naive and believe it is only Ryanair. All airlines, including the legacy carriers, do not accept these rules!

In my case this summer Lufthansa have cancelled two of my flights and literally gave a damn about EU 261/2004. "No flight today, try your luck again tomorrow". "A delay of 19 hours? Not our problem..." . "Compensation? Never heard about that..." . "Do you have a complaint? Write a letter to Ireland (!)". After almost 3 months and no answer I filed a complaint with the authorities...and received my money within a few days...

My 2 cents  Smile
none
 
Pe@rson
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RE: Ryanair Does It Again

Tue Oct 16, 2007 1:59 pm

Quoting RJ100 (Reply 32):
This happens too if the cancellation is due to reasons out of control of the airline (weather, security etc.)

Really? Then that really is unfair and absurd.
"Everyone writing for the Telegraph knows that the way to grab eyeballs is with Ryanair and/or sex."
 
sh0rtybr0wn
Posts: 373
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RE: Ryanair Does It Again

Tue Oct 16, 2007 2:02 pm

Thats a total disgrace. EU needs legislation to protect consumers and travelers, and to make sure they get back where they started from. Ryanair has the right to cancel, but then should be forced to compensate those who were expecting to get home. This incompetence goes beyond typical low cost sub par service, and borders on fraud.

Of course, people who buy tickets on a bargain basement carrier should expect many more hassles than if they flew one of Europe's more reputable airline, but being stranded hundreds of miles from home, or across a border isn't one of them.
 
RJ100
Posts: 3895
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RE: Ryanair Does It Again

Tue Oct 16, 2007 2:03 pm

That's at least how I understand the regulation.

Maybe you can check it out:

http://eur-lex.europa.eu/LexUriServ/.../l_046/l_04620040217en00010007.pdf

I agree it is a very consumer friendly regulation and if I would be an airline, I would certainly not be happy about this paper.
none
 
Pe@rson
Posts: 16015
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RE: Ryanair Does It Again

Tue Oct 16, 2007 2:04 pm

Quoting Sh0rtybr0wn (Reply 34):
EU needs legislation to protect consumers and travelers

Guess some people can't read. There have been about 20 replies on exactly that topic.

[Edited 2007-10-16 07:06:54]
"Everyone writing for the Telegraph knows that the way to grab eyeballs is with Ryanair and/or sex."
 
BHXFAOTIPYYC
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RE: Ryanair Does It Again

Tue Oct 16, 2007 2:16 pm

Quoting RussianJet (Reply 30):
the pax always suffers in the end.

But they are also currently enjoying the lowest cost of air fares in history.

Quoting RussianJet (Reply 30):
I have to be honest and say that I'm not 100% on how weather affects this. It seems clear, however, that certain airlines are far too quick to try and blame the weather for any delay or cancellation and thereby absolve themselves of the requirement to compensate.

Exactly, but under the original proposals IIRC, the airlines would have been held responsible for delays due to ATC, weather etc. They had to be watered down otherwise half the airlines would've gone bust come the first winter!
Breakfast in BHX, lunch in FAO, dinner in TIP, baggage in YYC.
 
sh0rtybr0wn
Posts: 373
Joined: Sun Aug 19, 2007 8:16 am

RE: Ryanair Does It Again

Tue Oct 16, 2007 2:26 pm

Quoting Pe@rson (Reply 36):
Guess some people can't read. There have been about 20 replies on exactly that topic

Perhaps I should have said real compensation. I meant legislation with teeth; regulations that must be followed, not optional regulations.

Total cost to get the pax back to original airport. And frankly, it shouldn't matter if the reason is "out of their control". Whose control is it under?
"Out of their control" makes it sound as if they could never imagine delaying or stranding a passenger, when in fact, thats one of the biggest problems. If they cant sell tickets and get people to and from their destination with a regular degree of certainty, whats the point of being an airline? The airline will always try to give the pax as little as possible, hence the need for a stonger government implemented code of rules etc.
 
ANother
Posts: 1833
Joined: Thu Nov 03, 2005 2:47 am

RE: Ryanair Does It Again

Tue Oct 16, 2007 2:43 pm

Quoting Pe@rson (Reply 17):
It also applies to those "denied boarding"? So some fool who's just downed 12 pints and has hit two check-in agents will still be entitled to "care" and "compensation" for being denied boarding? LOL.

Actually not - the definition of denied boarding in the Regulation does not include 'where there are reasonable grounds to deny them boarding, such as reasons of health, safety or security, or inadequate travel documentation.'

Quoting RJ100 (Reply 32):
Also the airline needs to pay a compensation if the delay is more than 5 hours (250, 400 or 600 Euros depending on the travel distance).

Sorry, compensation is never payable for long delays - only for cancellation (under certain circumstances) and denied boarding.
 
RJ100
Posts: 3895
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RE: Ryanair Does It Again

Tue Oct 16, 2007 2:46 pm

I dont mean a delay of the flight. I mean the delay of arriving at the final destination after a cancelled flight.
none
 
sandrozrh
Posts: 2420
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RE: Ryanair Does It Again

Tue Oct 16, 2007 2:53 pm

Quoting Pe@rson (Reply 12):
I bet people wished they thought before they booked with Swissair when it collapsed.

 rotfl 

You're so cheap, if you think you can annoy me with that, try again Big grin

You have absolutely no clue whatsoever, so you better keep quiet, oh, and btw, we have a prosperous airline called LX now, which is way ahead of FR, just in case you didnt know Big grin
 
luv2fly
Posts: 11056
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RE: Ryanair Does It Again

Tue Oct 16, 2007 2:59 pm

Quoting Pe@rson (Reply 10):
They could implement a mandatory, non-refundable We'll Protect You charge.

They could charge 50p/1 EUR per person per one-way.

If there's a cancellation it would then provide accommodation, transfers, and refreshments as appropriate to the cancellation (e.g. if there's another FR flight you can get on in 3 hours you'll receive less, e.g. just refreshments, than if it's the next day, when you'll receive accommodation, transfers, and refreshments).

50p for peace-of-mind and protection if things go wrong - it would only be for cancellations.

It'd probably generate ?35m-50m (based on 50m pax), and I reckon only a small percentage of that fund would need to be used in one year for cancellations. The rest would be FR's. Mwahahahaha!

Only fair to make some money outta it for the added complexity and hassle

Why charge the passengers for something the airline is required to provide!
You can cut the irony with a knife
 
sandrozrh
Posts: 2420
Joined: Sun Feb 04, 2007 12:19 am

RE: Ryanair Does It Again

Tue Oct 16, 2007 3:11 pm

Quoting Luv2fly (Reply 42):
Why charge the passengers for something the airline is required to provide!

Because it's ryanair, they'd even charge for live vests in an emergency if it was allowed.
 
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OA260
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RE: Ryanair Does It Again

Tue Oct 16, 2007 3:31 pm

Quoting SandroZRH (Reply 43):
Because it's ryanair, they'd even charge for live vests in an emergency if it was allowed.

LOL....EUR6 for priority evacuation Big grin
 
Pe@rson
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Joined: Sat Jan 13, 2001 6:29 pm

RE: Ryanair Does It Again

Tue Oct 16, 2007 3:34 pm

Quoting SandroZRH (Reply 41):
we have a prosperous airline called LX now, which is way ahead of FR

If you think LX is more financially or successfully "prosperous" than FR then clearly you live in a dream world.

Quoting Luv2fly (Reply 42):
Why charge the passengers for something the airline is required to provide!

Because you'd be able to without any real problem. The vast majority of European consumers aren't even aware of this half-assed piece of nonsense, so you could promote We'll Protect You as a tool to increase peace-of-mind while concurrently generating a lot of money only a pretty small amount of which would actually need to be used for protecting consumers when there's a cancellation.  Wink

[Edited 2007-10-16 08:35:52]
"Everyone writing for the Telegraph knows that the way to grab eyeballs is with Ryanair and/or sex."
 
luv2fly
Posts: 11056
Joined: Tue May 13, 2003 2:57 am

RE: Ryanair Does It Again

Tue Oct 16, 2007 3:43 pm

Quoting Pe@rson (Reply 45):
Quoting Luv2fly (Reply 42):
Why charge the passengers for something the airline is required to provide!

Because you'd be able to without any real problem. The vast majority of European consumers aren't even aware of this half-assed piece of nonsense, so you could promote We'll Protect You as a tool to increase peace-of-mind while concurrently generating a lot of money only a pretty small amount of which would actually need to be used for protecting consumers when there's a cancellation.

Again why fee the consumer when it is the airlines responsibility per the law.
You can cut the irony with a knife
 
RussianJet
Posts: 5983
Joined: Sat Jul 21, 2007 4:15 am

RE: Ryanair Does It Again

Tue Oct 16, 2007 3:50 pm

Quoting Pe@rson (Reply 33):
Really? Then that really is unfair and absurd.

I disagree, but in any case, it's tough - it's the business they chose to go in to. If they don't like the rules they should find some other way of making money.

Quoting BHXFAOTIPYYC (Reply 37):
But they are also currently enjoying the lowest cost of air fares in history.

So? That in no way absolves the carriers of their responsibilities. Anyway, enough of this "oh well, it's cheap" crap - makes no difference, and it's not always that cheap anyway.

Quoting OA260 (Reply 44):
LOL....EUR6 for priority evacuation Big grin

Oh Lord, don't be giving them ideas......
✈ Every strike of the hammer is a blow against the enemy. ✈
 
sandrozrh
Posts: 2420
Joined: Sun Feb 04, 2007 12:19 am

RE: Ryanair Does It Again

Tue Oct 16, 2007 3:53 pm

Quoting Pe@rson (Reply 45):
If you think LX is more financially or successfully "prosperous" than FR then clearly you live in a dream world.

That's not what i said, read again.

Or better, stop talking to me, I don't liek to deal with arrogant sobs liek yourself  Wink
 
Deguoren
Posts: 37
Joined: Thu Jul 05, 2007 5:52 pm

RE: Ryanair Does It Again

Tue Oct 16, 2007 4:16 pm

Quoting Pe@rson (Reply 33):
Quoting RJ100 (Reply 32):
This happens too if the cancellation is due to reasons out of control of the airline (weather, security etc.)

Really? Then that really is unfair and absurd.

No, they are not for weather etc.
Nevertheless, better get a good lawyer if you want compensation. It's also the legacy carriers strategy (usually) not to pay without lawsuit.
Asked LT for compensation - they declined, took them to court - I won 100%.