Posts: 6668
Joined: Wed Oct 29, 2003 3:17 am

Diverted, Delayed, Downgraded Pt 2

Tue Oct 16, 2007 8:53 pm

Just wanted to let all of you know that read and/or replied to this thread:
Diverted, Delayed, Downgraded (by Dtwclipper Jul 19 2007 in Civil Aviation)

the issue has been resolved.

"Thank you for contacting Northwest's Passenger Refunds Department.

We are pleased to inform you that after reviewing your request we have determined that there is a refund due. The refund amount reflects all applicable service/cancellation fees associated with your ticket(s)......."

Take it how you wish, but NW felt they owed me, in spite of the fact that they did get me to my destination!
Compare New York Air, the Airline that works for your Business
Posts: 731
Joined: Mon Apr 03, 2000 6:29 am

RE: Diverted, Delayed, Downgraded Pt 2

Wed Oct 17, 2007 7:01 am

great! after all you paid for a service you didn't get, so you are entitled for a refund
PHX - i miss spotting