USADreamliner
Topic Author
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Ted Double-Ended Jetways Project At Denver

Wed Oct 31, 2007 9:43 pm

United started testing the dual-end jet bridges on gates for its discount operation Ted at Denver International Airport last year. The bridges allowed passengers to get on and off flights at the front and back ends of an airplane at the same time.
United said last year the bridges cut the boarding time for an Airbus A320 plane to 12 minutes from 18 minutes and cut the amount of time it took to exit the plane to 4.5 minutes from 12 minutes.

United had the bridges on five gates at DIA and had hoped to expand the program to other cities if it was successful.
But in March, one of the new jet bridges malfunctioned and struck the wing of a United Boeing 757 at DIA as it was positioning to unload the plane. The part that malfunctioned was the rear bridge, which was supposed to travel over the wing to dock with the rear door. Nobody was injured, but the plane was damaged.
United removed the section that failed and stopped using the over-the-wing part of the other four bridges.

"We acquired the jet bridges to save time for our customers by enabling them to get on and off planes more quickly. We continue to look for ways to better the experience of our customers."

http://www.denverpost.com/business/ci_7324922
 
KELPkid
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RE: Ted Double-Ended Jetways Project At Denver

Wed Oct 31, 2007 10:12 pm

Quoting USADreamliner (Thread starter):
But in March, one of the new jet bridges malfunctioned and struck the wing of a United Boeing 757 at DIA as it was positioning to unload the plane. The part that malfunctioned was the rear bridge, which was supposed to travel over the wing to dock with the rear door. Nobody was injured, but the plane was damaged.
United removed the section that failed and stopped using the over-the-wing part of the other four bridges.

So does this mean that the experiment ended in failure, and that there are no more dual jetway bridges in the picture over at UA?
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flyingcat
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RE: Ted Double-Ended Jetways Project At Denver

Wed Oct 31, 2007 10:38 pm

The link to the story has the title "United ditches double-ended jetway project".

According to the rest of the story the second half of the bridges will be removed. Dewbridge is disappointed but remains committed to the technology.

Aren't there other airports in the US where these type of gates are in use. I remember hearing that WN used some in certain airports.

Were they also unhappy with the technology?
 
Boston92
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RE: Ted Double-Ended Jetways Project At Denver

Wed Oct 31, 2007 10:55 pm

Quoting Flyingcat (Reply 2):
Aren't there other airports in the US where these type of gates are in use. I remember hearing that WN used some in certain airports.

Well United uses them for widebody aircraft at DEN as well. These are different than the ones referred to here, correct?
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jspitfire
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RE: Ted Double-Ended Jetways Project At Denver

Thu Nov 01, 2007 2:12 am

Westjet uses them in YVR with great success. They have the only 3 dual bridge gates at the airport. The plane does have to be parked fairly precisely though, if it is off by more than about a foot, the rear bridge cannot be used.
 
LASoctoberB6
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RE: Ted Double-Ended Jetways Project At Denver

Thu Nov 01, 2007 2:22 am

I've seen pictures of KLM's planes at AMS use the double-jetway system... Have they ever had any problems with those?
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777STL
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RE: Ted Double-Ended Jetways Project At Denver

Thu Nov 01, 2007 2:36 am

Quoting Flyingcat (Reply 2):
Aren't there other airports in the US where these type of gates are in use. I remember hearing that WN used some in certain airports.

I *think* WN uses them at OAK, maybe PHX as well.
PHX based
 
KELPkid
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RE: Ted Double-Ended Jetways Project At Denver

Thu Nov 01, 2007 3:26 am

Quoting Jspitfire (Reply 4):
Westjet uses them in YVR with great success. They have the only 3 dual bridge gates at the airport. The plane does have to be parked fairly precisely though, if it is off by more than about a foot, the rear bridge cannot be used.

Can they use it on the 600 series 737? I'll bet they'll have like a 5 minute boarding process if they did  Wink
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AirframeAS
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RE: Ted Double-Ended Jetways Project At Denver

Thu Nov 01, 2007 3:31 am

Quoting 777STL (Reply 6):
maybe PHX as well

Nope, we have no dual jetbridges here at PHX.
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UA772IAD
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RE: Ted Double-Ended Jetways Project At Denver

Thu Nov 01, 2007 6:54 am

Quoting Boston92 (Reply 3):
Well United uses them for widebody aircraft at DEN as well. These are different than the ones referred to here, correct?

You are referring jet bridges that are used for doors 1L and 2L on widebodies (747 and 777). I believe B32, 34, 36 and 39 are the only other gates at DEN that have these. These aren't the "over the wing" bridges.
 
luv2cattlecall
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RE: Ted Double-Ended Jetways Project At Denver

Thu Nov 01, 2007 8:35 am

I was on a few TED flights back when they used them and boy does it speed things up. If I'm not mistaken, don't both the bridges dock themselves to the aircraft? I've always thought that jetBlue should have gotten these things in their new terminal, the times I've been on flights with them where they use the rear airstairs have definitely been a pleasant improvement.
.
 
jspitfire
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RE: Ted Double-Ended Jetways Project At Denver

Thu Nov 01, 2007 5:00 pm

Quoting Luv2cattlecall (Reply 10):
If I'm not mistaken, don't both the bridges dock themselves to the aircraft?

At YVR the rear bridge is entirely automatic. The agent simply presses a button, and the bridge does everything by itself. The front bridge is still manoeuvred manually.

Quoting KELPkid (Reply 7):
Can they use it on the 600 series 737

I know they use it on the 700 and 800s, but I think the 600s were a bit too short...

It's really neat to watch the overwing bridge; It must be a pretty complex system to allow it to go over the winglet and into such a tight position over the wing and just in front of the horizontal stab.
 
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ADent
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RE: Ted Double-Ended Jetways Project At Denver

Thu Nov 01, 2007 8:54 pm

I used it once on TED. It was nice since I usually get stuck in the back of the plane since I am not a Premier - my seat was right near the jetway.

The failure was structural, not due to a failure in the automated system.
 
apodino
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RE: Ted Double-Ended Jetways Project At Denver

Fri Nov 02, 2007 2:34 am

Is it just me, or does it seem like every high tech thing in DEN that is supposed to bring aviation into the 21st century end up flopping. Between the automatic baggage system, the winter meltdown last year even though the airport was supposedly weather proof, and now the jetway failure. Maybe some airline picked another airport for the guinea pig (CO in IAH or AA in DFW for example) something might actually work.
 
frontierflyer
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RE: Ted Double-Ended Jetways Project At Denver

Fri Nov 02, 2007 3:00 am

Don't forget the crumbling concrete
 
futuresdpdcop
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RE: Ted Double-Ended Jetways Project At Denver

Fri Nov 02, 2007 3:36 am

Quoting 777STL (Reply 6):
I *think* WN uses them at OAK, maybe PHX as well.

I'm gonna have to say no to OAK as most of my traveling on WN takes me up to OAK. Not even the new gates (27-32) have the dual jetways. I believe ALB has dual jetways however.
 
frontierflyer
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RE: Ted Double-Ended Jetways Project At Denver

Fri Nov 02, 2007 4:21 am

They should load by window middle and then aisle seats to make things go quicker.

[Edited 2007-11-01 21:36:14]
 
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kl5147
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RE: Ted Double-Ended Jetways Project At Denver

Fri Nov 02, 2007 9:59 pm

Quoting LASOctoberB6 (Reply 5):
I've seen pictures of KLM's planes at AMS use the double-jetway system... Have they ever had any problems with those?

As far as I know the did not.
One jet-way of the double ended jet-way a the C-pier, not the over-the-wing-part, is sometimes used by narrow bodies too.
But I think the double ended Jetways at AMS are from a different design then those at DEN
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DesertAir
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RE: Ted Double-Ended Jetways Project At Denver

Sat Nov 03, 2007 11:51 am

This thread reminds me of the times when PSA allowed passengers to exit their 727s through the rear stairway. I did this a number of times in Burbank. As a frequent WN flyer I find the exiting process frustrating at times when people do not wait their turn and rush past those attempting to retrieve thier bags from the overheads. The double entrance and exits would really speed the processes up and reudce frustration.

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