|Quoting Earlj (Reply 3):|
Great airline. Wonderful business plan. Customer service at the top of their list. Flight attendants smile. Crews dress professionally. They don't run out of "buy on board." Small airports. Excellent fares. Very clean equipment. Comfortable seats.............I could go on and on!
Allegiant focuses on everything that makes an airline successful while keeping customers happy.
If you haven't flown with them, do it! You will be impressed! It's alot like flying used to be.
Um, I hate to bust your bubble, but on my last Allegiant flight, Allegiant had ANYTHING but customer service on their mind. it's all about $$:
This flight attendant got very crabby and yelled at pax for "talking" while she was trying to count.
They ran out of half the soft drinks.
Small airports are a plus, I do agree.
Fares are great, but with the fee going up to $10/bag each way, I will be considering total price.
Plane smelled like jetfuel on the interior, and appeared to have some type of black stuff around the intakes of the inside air.
Seats didn't recline period on my return flight. There wasn't even a button to recline on ANY of the seats.
Also, they managed to lose my bag on a Wednesday outbound flight from Las Vegas. Ended up in Colorado Springs. Filed a report in CID
, but her excuse was "we are outsourced, so don't blame us." After 2 days of calling COS
(nice gentlmen by the way) finally got it Fed Exed home.
Bag got home, stuff inside was broken, which was packed VERY well. Allegiant refused to pay for any damage to the bag or anything inside broken. Did get the $3 each way I paid for my bag refunded however.
Will be looking elsewhere for my next Vegas trip in January or Feb.