windowplease
Posts: 38
Joined: Thu May 03, 2007 2:12 am

Why No Seatmap On NW?

Sun Dec 02, 2007 2:07 pm

I always like to pre-select my seat on long flights - and like to be able to see what kind of seats are available before I book.

Why is NW the only US major carrier that does not allow you to see what seats are free?

Or is there a cunning work-around that provides an up to date seat map?
 
dtwclipper
Posts: 6668
Joined: Wed Oct 29, 2003 3:17 am

RE: Why No Seatmap On NW?

Sun Dec 02, 2007 2:14 pm



Quoting Windowplease (Thread starter):
I always like to pre-select my seat on long flights - and like to be able to see what kind of seats are available before I book.

Why is NW the only US major carrier that does not allow you to see what seats are free?

I'm not sure what you are talking about. You most certainly can see the seat map when you make a booking.
Compare New York Air, the Airline that works for your Business
 
terryb99
Posts: 163
Joined: Sat Sep 04, 2004 3:35 am

RE: Why No Seatmap On NW?

Sun Dec 02, 2007 2:16 pm

Select Seats is an option near the bottom of the page at the beginning of the Purchase process on nw.com
You can still abort and not buy it after seeing the seat chart.
 
defaerosales
Posts: 35
Joined: Sun Feb 12, 2006 7:39 am

RE: Why No Seatmap On NW?

Sun Dec 02, 2007 2:16 pm

Quoting Windowplease (Thread starter):
Why is NW the only US major carrier that does not allow you to see what seats are free?

I don't know if there is a temporary issue, but I've always selected my seats thru NWA.com by selecting Manage my Reservations from the main page. You can click on the current seat assignment and it will show you a seat map as well as seats that are reserved for Elite or other priority selection.

Sorry - I didn't pick up the "before I book". I agree with previous posters on how to get the seatmap before booking.

Edited to add final paragraph.

[Edited 2007-12-02 06:18:44]
 
Transpac787
Posts: 1349
Joined: Mon Jul 30, 2007 12:47 pm

RE: Why No Seatmap On NW?

Sun Dec 02, 2007 3:12 pm



Quoting Windowplease (Thread starter):
I always like to pre-select my seat on long flights -

Are you traveling internationally?? Sometimes NWA does not let non-FF select seats until check-in on the international flights. Don't quote me on that, but if that is in fact the case, make sure you check in immediately at 24 hours prior, and you'll be able to select your seat.

Hope that helps.
 
davescj
Posts: 1121
Joined: Wed Jun 13, 2007 1:46 am

RE: Why No Seatmap On NW?

Sun Dec 02, 2007 3:37 pm

Orbitz will generally tell you what seats are currently open, just click on the flight. When you purchase, I think NW will let you pick a seat.

Dave
Can I have a mojito on this flight?
 
dl767captain
Posts: 1206
Joined: Wed Mar 07, 2007 8:51 am

RE: Why No Seatmap On NW?

Sun Dec 02, 2007 4:31 pm

a lot of times for me there will randomly not be a "view seat map" on flights. Why is that?
 
dc-9-10
Posts: 481
Joined: Mon Jul 12, 1999 11:45 am

RE: Why No Seatmap On NW?

Sun Dec 02, 2007 4:51 pm

Northwest does not release seat maps until 90 days before the flight. That may be the case if you are buying tickets well in advance.

Dc-9-10
 
burnsie28
Posts: 5042
Joined: Mon Aug 02, 2004 1:49 am

RE: Why No Seatmap On NW?

Sun Dec 02, 2007 4:59 pm

Give us more information on your flight details, might help us help you more.

Talk about not getting a seat assignment, with KL and OK I can't get seats until i check in that day!
 
Mir
Posts: 19108
Joined: Mon Jan 05, 2004 3:55 am

RE: Why No Seatmap On NW?

Sun Dec 02, 2007 5:21 pm



Quoting DL767captain (Reply 6):
a lot of times for me there will randomly not be a "view seat map" on flights. Why is that?

There won't be a seat map for partner airline flights. Otherwise, when I look on the NW site, I see a big "view seat map" for each flight, even before booking.

-Mir
7 billion, one nation, imagination...it's a beautiful day
 
ManchesterMAN
Posts: 1043
Joined: Fri Sep 26, 2003 10:57 pm

RE: Why No Seatmap On NW?

Mon Dec 03, 2007 1:00 pm

NWA.com is one of the very best websites for managing your booking, including selecting seats. The OP might not be able to select seats if the flight is not within the 90 day window.

Agree that BA are the pits re seat selection. One of the many reasons I haven't flown them long haul for 10 years (and that was back when my parents were booking flights for our family holidays!)
Flown: A300,A319,A320,A321,A330,A340.A380,717,727,737,747,757,767,777,DC9,DC10,MD11,MD80,F100,F50,ERJ,E190,CRJ,BAe146,Da
 
WA707atMSP
Posts: 1510
Joined: Sun Oct 08, 2006 8:16 pm

RE: Why No Seatmap On NW?

Mon Dec 03, 2007 3:08 pm

On flights that are more than 50% full, NW passengers will not be able to get a seat assignment at the time of ticket purchase unless

(a) they are an Elite member

(b) they pay $15 for a "coach choice" seat

Sometimes, seats are released within 7 days of flight departure, so check NWA.com often.

If seats don't open up within 7 days of departure, NWA.com will arbitrarily assign you a seat when you check in online, regardless of what your profile says.

When NWA.com has arbitrarily assigned me a seat I don't like, I've had to wait until 40 minutes before departure, then ask the gate agent for a seat I like.

In February, Northwest had to reroute me because the aircraft I was originally booked on was weight restricted. Even though there were several available window seats on the flight I was being rebooked on, the gate agent was not able to assign me one of them until 40 minutes before departure.

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