Posts: 968
Joined: Sun Dec 05, 1999 7:03 am

Thumbs Up To JetBlue!

Mon Aug 28, 2000 10:55 pm

I sent in a comment on the JetBlue website over the weekend:

Customer name: Mike Hillwig

We're being crushed by US Airways here. I really thought Southwest would
be able to give Mr. Wolf a run for his money here, but Herb has
disappointed me.

Can JetBlue rescue us?

I got back a response that I thought was a boilerplate response until I looked more closely at it.

Hi Mike,

Thank you for your email.

The company has not yet announced its final route structure but is
considering service within the next 4 years to: Atlanta; Boston;
Canton/Akron; Charleston, SC; Charleston, WV; Charlotte; Chicago;
Cincinnati; Cleveland; Columbia, SC; Columbus, OH; Dallas/Fort Worth;
Dayton; Denver; Flint; Grand Rapids, MI; Greensboro, SC;
Greenville/Spartanburg; Houston; Indianapolis; Jacksonville, FL;
Louisville; Memphis; Milwaukee; Minneapolis/St Paul; Nashville; New
Raleigh/Durham; Richmond; NY; Salt Lake City; Savannah; Syracuse; and
Washington, DC.

We will be announcing a new destination city approximately every 5
weeks. Stay tuned to our website for updates!

Hope all your skies are JetBlue!

-JetBlue Customer Commitment Crew

Posts: 448
Joined: Sat Sep 25, 1999 12:01 pm

RE: Thumbs Up To JetBlue!

Tue Aug 29, 2000 1:52 am

That's pretty cool that they took the time not only to read your request, but to send you something that was obviously personalized. I will be flying Jetblue this Wednesday (Orlando to JFK.) In my phone dealings with the airline, their representatives have been extremnely friendly and helpful. I have been extremely impressed and look forward to flying them.
Posts: 6725
Joined: Mon Dec 13, 1999 5:42 am

RE: Thumbs Up To JetBlue!

Tue Aug 29, 2000 2:43 am

"Bangkok Tower, United 890 Heavy. Bangkok Tower, United 890 Heavy.....Okay, fine, we'll just turn 190 and Visual Our Way

RE: Thumbs Up To JetBlue!

Tue Aug 29, 2000 8:21 am

I want to get in on it!

Can't wait till they come to SYR. US Airways Express DeHaviland's are no fun and very costly. Even worse from ITH! If JetBlue came to ITH, they'd kick ass. With Cornell students, Ithaca College students, Elmira College students, and SUNY Binghampton students, there would be plenty demand. Neeleman you listening? ITH or SYR!!!!

Posts: 86
Joined: Fri May 05, 2000 1:21 pm

RE: Thumbs Up To JetBlue!

Tue Aug 29, 2000 8:29 am

To MCOtoATL: Make sure you post a good trip report after your flight w/ Jet Blue. Im looking forward to flying them later in the year.

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