WHAT AIRLINE HAVE YOU BEEN FLYING ON!!
I live near DTW (Approximately 40 Minute Drive) and often am forced to fly NWA due to scheduling. I HATE NWA, the planes are old, the F/A's are ALWAYS unfriendly, the flights are consistenly late and the check-in agents are the worst part of the whole experience! I once took my grandfather on a trip with me, I booked the fare with a senior citizen discount, I was given the discount because I was accompanying a senior; we made the out bound flight DTW-MIA no problems, on the MIA-DTW return the gate agent told us that my ticket was invalid as I was not a Senior Citizen! He went in the back room for about five minutes, came out and scolded me for booking a ticket in this manner (I booked directly with NWA) and told me that I could "get away with it this time". That was too much, I wrote NWA a letter and they apologized for the "misinformed gate agent" and gave me the typical airline "I'm sorry". About a year ago I couldn't get a flight with anybody but SWA, being rather tepid on flying on a cattle car like that I went with them anyway, well. I now fly SWA as often as I can for one reason, I have never been on time on SWA, I'VE ALWAYS BEEN EARLY!! I've never had a ticketing problem with them, I show my ID at the gate and get on the plane. The F/A's are genuine, if they are having a bad day they will tell you, they don't put on a fake smile and act surly, they will tell you about their day and then get back to work, I'd rather have that. The complimentary coffee and doughnuts at the gate also say something to me that no other airline says, you are our guest. With most other main line airlines (save Midwes Express) the parties involved see it as they are doing you a favor rather than you are doing them one!
Enough ranting and raving, Nwa747-400, tell me, how many flights with NWA have you taken, which airports do you leave from, and lastly, what are you smoking and where can I get some