marcelduchamp
Posts: 85
Joined: Thu Sep 07, 2000 10:24 pm

Star Ratings For Airlines

Sun Oct 08, 2000 7:22 pm

I've just been surfing through airlinequality.com, and despite an incomplete and messily designed website, I find their rating system and objectives interesting. There are some ratings though, that I find unusual. While they speak of a methodology, I thought I would give my 2 cents worth on how I would PERSONALLY rate airlines based purely on my IMPRESSIONS and experiences...

- These are entirely personal impressions and/or experience-based.
- I have to say that I have only flown on about 20 of the carriers below, therefore an airline's reputation/branding is what used.
- I decided to base my list on these aspects...
(1) SERVICE (2) SAFETY (3) FLEET/CABIN AMENITIES(4) REPUTATION:basically word-of-mouth and awards (5) BRANDING:living in the Asia/Pacific, airlines far away obviously have to work harder...
- I take "3 STARS" as the average/median. It would be where the bulk of airlines are, IN MY HUMBLE OPINION. Therefore, the airlines I am listing are those which I FEEL are "above average". Certain airlines I've flown like Air Pacific, American and Iberia certainly do not make the cut.

*listed in alphabetical order

5 STARS (7 carriers)

Ansett Australia (International)
Cathay Pacific Airways
Emirates
Lauda Air
Singapore Airlines
Swissair
Virgin Atlantic

4.5 STARS (3 carriers)

Air New Zealand
British Airways
Qantas Airways

4 STARS (10 carriers)

Air France
All Nippon Airways
EVA Air
Japan Airlines
KLM
Lufthansa
Midwest Express
Scandinavian Airlines
South African Airways
Thai Airways

3.5 STARS (9 carriers)

Aer Lingus
Air Canada/Canadian
Alaskan Airlines
Austrian Airlines
British Midland
Continental Airlines
Finnair
Gulf Air
Malaysian Airlines

I have not included regional carriers like Crossair, SilkAir or Tyrolean (even though Wallpaper* magazine cites it as a rather nifty little airline). As for Royal Brunei and Sabena, I just couldn't decide whether to include them.

I repeat that...(1) This is NOT a scientific theory and do not mean to force this down anyone's throat. (2) This list is not exhaustive. The carriers listed are those that I feel have an above-average standard. (3) PLEASE give me your contrasting views and arguments. I really want to hear what YOUR "best airlines" are.

CIAO...
 
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RE: Star Ratings For Airlines

Sun Oct 08, 2000 9:27 pm

Nice to see AN is no#1.

mb
 
CV990A
Posts: 1385
Joined: Sat Sep 04, 1999 6:04 am

RE: Star Ratings For Airlines

Mon Oct 09, 2000 3:59 am

Despite their accident yesterday, I've always found AeroMexico's service to be excellent, both in Coach and their First/Business Class.
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