Posts: 85
Joined: Thu Sep 07, 2000 10:24 pm

Star Ratings For Airlines

Sun Oct 08, 2000 7:22 pm

I've just been surfing through, and despite an incomplete and messily designed website, I find their rating system and objectives interesting. There are some ratings though, that I find unusual. While they speak of a methodology, I thought I would give my 2 cents worth on how I would PERSONALLY rate airlines based purely on my IMPRESSIONS and experiences...

- These are entirely personal impressions and/or experience-based.
- I have to say that I have only flown on about 20 of the carriers below, therefore an airline's reputation/branding is what used.
- I decided to base my list on these aspects...
(1) SERVICE (2) SAFETY (3) FLEET/CABIN AMENITIES(4) REPUTATION:basically word-of-mouth and awards (5) BRANDING:living in the Asia/Pacific, airlines far away obviously have to work harder...
- I take "3 STARS" as the average/median. It would be where the bulk of airlines are, IN MY HUMBLE OPINION. Therefore, the airlines I am listing are those which I FEEL are "above average". Certain airlines I've flown like Air Pacific, American and Iberia certainly do not make the cut.

*listed in alphabetical order

5 STARS (7 carriers)

Ansett Australia (International)
Cathay Pacific Airways
Lauda Air
Singapore Airlines
Virgin Atlantic

4.5 STARS (3 carriers)

Air New Zealand
British Airways
Qantas Airways

4 STARS (10 carriers)

Air France
All Nippon Airways
Japan Airlines
Midwest Express
Scandinavian Airlines
South African Airways
Thai Airways

3.5 STARS (9 carriers)

Aer Lingus
Air Canada/Canadian
Alaskan Airlines
Austrian Airlines
British Midland
Continental Airlines
Gulf Air
Malaysian Airlines

I have not included regional carriers like Crossair, SilkAir or Tyrolean (even though Wallpaper* magazine cites it as a rather nifty little airline). As for Royal Brunei and Sabena, I just couldn't decide whether to include them.

I repeat that...(1) This is NOT a scientific theory and do not mean to force this down anyone's throat. (2) This list is not exhaustive. The carriers listed are those that I feel have an above-average standard. (3) PLEASE give me your contrasting views and arguments. I really want to hear what YOUR "best airlines" are.


RE: Star Ratings For Airlines

Sun Oct 08, 2000 9:27 pm

Nice to see AN is no#1.

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Posts: 1437
Joined: Sat Sep 04, 1999 6:04 am

RE: Star Ratings For Airlines

Mon Oct 09, 2000 3:59 am

Despite their accident yesterday, I've always found AeroMexico's service to be excellent, both in Coach and their First/Business Class.
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