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1337Delta764
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Why No Safety Video On JetBlue IFE?

Wed Apr 25, 2012 9:45 pm

Considering B6 heavily advertises their IFE system, how come JetBlue hasn't made a safety video for it? JetBlue does live safety demonstrations on all of its flights.

Could it be that the LiveTV system doesn't support it? Do UA/CO and/or F9 show a safety video on their LiveTV-equipped aircraft?
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SWALUV
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RE: Why No Safety Video On JetBlue IFE?

Wed Apr 25, 2012 9:50 pm

As far as I know of F9 does live safety demo. UA/CO show safety videos but it apparently cost alot to make the videos. Also if something changes in the script a video would have to be redone.
 
varsity
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RE: Why No Safety Video On JetBlue IFE?

Wed Apr 25, 2012 10:33 pm

I would be curious if anybody ever studied this, but I would tend to think people pay more attention to a live demo.
 
b6a322
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RE: Why No Safety Video On JetBlue IFE?

Wed Apr 25, 2012 11:11 pm

Quoting varsity (Reply 2):

People may pay more attention to a live demo more, but have you ever heard a jetblue flight attendant run through one of those things? You'll be lucky if you can make out a single word of what they're saying.

I think a far better idea, considering we're all aviation buffs here, would be to approach jetblue to create a video for them, which we then donate to them. I'm not sure how receptive they'd be, but I think it would be worth a legitimate shot. I have the appropriate editing software, and I'm sure other members have HD video cameras. All we'd need is them to give us access and permission.
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1337Delta764
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RE: Why No Safety Video On JetBlue IFE?

Wed Apr 25, 2012 11:16 pm

Quoting B6A322 (Reply 3):
I think a far better idea, considering we're all aviation buffs here, would be to approach jetblue to create a video for them, which we then donate to them. I'm not sure how receptive they'd be, but I think it would be worth a legitimate shot. I have the appropriate editing software, and I'm sure other members have HD video cameras. All we'd need is them to give us access and permission.

The main question is: does their LiveTV IFE system have the capability to show a safety video? JetBlue owns LiveTV, so perhaps the system doesn't have the capability of showing a safety video. A previous post stated that UA/CO does a safety video, although I don't know if the poster was referring to the LiveTV-equipped aircraft or UA/CO IFE-equipped aircraft in general.
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b6a322
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RE: Why No Safety Video On JetBlue IFE?

Wed Apr 25, 2012 11:24 pm

Quoting 1337Delta764 (Reply 4):

The main question is: does their LiveTV IFE system have the capability to show a safety video?

I would assume that it does, considering that now, following the live safety briefing, every monitor gets the same promo and 3 ads displayed before you can control the LiveTV and XM Radio function again.
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1337Delta764
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RE: Why No Safety Video On JetBlue IFE?

Wed Apr 25, 2012 11:37 pm

Quoting B6A322 (Reply 5):
I would assume that it does, considering that now, following the live safety briefing, every monitor gets the same promo and 3 ads displayed before you can control the LiveTV and XM Radio function again.

That doesn't mean anything, since the IFE system would need the capability to route the audio of the safety video to the cabin PA.
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CONTACREW
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RE: Why No Safety Video On JetBlue IFE?

Wed Apr 25, 2012 11:56 pm

Quoting 1337Delta764 (Reply 4):
The main question is: does their LiveTV IFE system have the capability to show a safety video? JetBlue owns LiveTV, so perhaps the system doesn't have the capability of showing a safety video. A previous post stated that UA/CO does a safety video, although I don't know if the poster was referring to the LiveTV-equipped aircraft or UA/CO IFE-equipped aircraft in general.

All of the LiveTV equipped 737s have the safety demo video. The only time you get a live demo on a 737 is if its a 735 or one of them new fangled 738/739s with no IFE at all.
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b6a322
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RE: Why No Safety Video On JetBlue IFE?

Thu Apr 26, 2012 12:10 am

Even if some jetBlue aircraft aren't configured so that LiveTV audio can be routed over the PA, changing this should be fairly simple as per the jetBlue/LiveTV Contracted originally drafted 2001, since amended a handful of times:

LiveTV, at its expense, shall develop, certify,
install and maintain the Video Server on all
aircraft, required to provide video advertising
services to passengers through the Approved
System. JetBlue, at its expense, shall provide
engineering assistance and design guidance to
support the development and certification of the
Video Server.

That said, a video server is capable of rerouting an audio feed. This video servers are also currently installed on almost all jetBlue A/C because almost all of the flights now have advertising. Aircraft that don't have it yet will have it installed on C Checks.


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quiet1
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RE: Why No Safety Video On JetBlue IFE?

Thu Apr 26, 2012 12:44 am

By any chance does JetBlue have stowable video monitors in some rows that cannot be unstowed during taxi? e.g. Front row seats where they stow into the armrest? If so, they would still need to do a live demo for at least those seats.
 
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1337Delta764
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RE: Why No Safety Video On JetBlue IFE?

Thu Apr 26, 2012 12:51 am

Quoting quiet1 (Reply 9):
By any chance does JetBlue have stowable video monitors in some rows that cannot be unstowed during taxi? e.g. Front row seats where they stow into the armrest? If so, they would still need to do a live demo for at least those seats.

That is what DL does on their PTV-equipped aircraft, where a live demo is done in BusinessElite where the seats have stowable monitors (except the Thompson Vantage on the 764ERs and 76Ts, which have the monitors fixed on the divider).
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RE: Why No Safety Video On JetBlue IFE?

Thu Apr 26, 2012 12:56 am

Quoting quiet1 (Reply 9):
By any chance does JetBlue have stowable video monitors in some rows that cannot be unstowed during taxi? e.g. Front row seats where they stow into the armrest? If so, they would still need to do a live demo for at least those seats.

TV's for the front row seats are mounted on the bulkhead in-front if i remember correctly. That's for the A320's, not sure about the E190's.
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m11stephen
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RE: Why No Safety Video On JetBlue IFE?

Thu Apr 26, 2012 1:12 am

I much prefer a live demo since video demos seem to drag on forever... However, video demos can show things that a live demo never could like slides inflating, life vests inflating and oxygen masks deploying. Yes, using an O2 mask isn't rocket science but some F/As give O2 mask demos that don't even closely resemble how a passenger would actually use an oxygen mask. Some F/As seem to work hard to incorporate as much arm flapping and hand waving as possible into their demos. :P
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RE: Why No Safety Video On JetBlue IFE?

Thu Apr 26, 2012 1:50 am

IIRC, CO used a live demo for a while when they first installed the DTV, then eventually switched to a video demo after the UA merger. I wouldn't see why it's not possible for B6 to have one in the near future. And BTW, I think that B6 uses a recorded message for the demo.
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RE: Why No Safety Video On JetBlue IFE?

Thu Apr 26, 2012 2:02 am

Quoting USAirALB (Reply 13):
IIRC, CO used a live demo for a while when they first installed the DTV, then eventually switched to a video demo after the UA merger. I wouldn't see why it's not possible for B6 to have one in the near future. And BTW, I think that B6 uses a recorded message for the demo.

CO had a video demo before the merger on the LiveTV equipped aircraft.
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RE: Why No Safety Video On JetBlue IFE?

Thu Apr 26, 2012 3:04 am

It appears that the LTV3 system has a video server to allow it to function like a distributed video system independent of the LiveTV itself. I know that the LTV1 system on F9 does not have this and it functionality is basically on/off and paid/free with no other alternate functionality. I believe it was looked at to modify the system so a safety video in combination with the existing PRAM for the audio could be shown, but was decided as too costly and some of the used aircraft do not have a functioning PRAM system.
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RE: Why No Safety Video On JetBlue IFE?

Thu Apr 26, 2012 3:15 am

Quoting USAirALB (Reply 13):
And BTW, I think that B6 uses a recorded message for the demo.

The pre-recorded announcements are only on the E190. Some of the earlier 320s had an option for it, but was never employed (AFAIK).

Quoting B6A322 (Reply 3):
but have you ever heard a jetblue flight attendant run through one of those things? You'll be lucky if you can make out a single word of what they're saying.

Are you sure you'd like to make such a sweeping generalization about all of B6's FAs? I'm sure more than a few would take offense to such a statement.
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b6a322
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RE: Why No Safety Video On JetBlue IFE?

Thu Apr 26, 2012 3:56 pm

Quoting NASBWI (Reply 16):

Are you sure you'd like to make such a sweeping generalization about all of B6's FAs? I'm sure more than a few would take offense to such a statement.

To rephrase, there are a few FAs. Offense not intended.
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a318
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RE: Why No Safety Video On JetBlue IFE?

Thu Apr 26, 2012 4:10 pm

Quoting B6A322 (Reply 3):
People may pay more attention to a live demo more, but have you ever heard a jetblue flight attendant run through one of those things? You'll be lucky if you can make out a single word of what they're saying.

Clearly you haven't flown with most of our flight attendants (including myself) if you think that.

Quoting NASBWI (Reply 16):

Are you sure you'd like to make such a sweeping generalization about all of B6's FAs? I'm sure more than a few would take offense to such a statement.

Thank you for that.
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RE: Why No Safety Video On JetBlue IFE?

Thu Apr 26, 2012 4:48 pm

I'm surprised no one yet has given the explanation that I was given when I worked for the airline.

When the aircraft cabin has only PTV's and no big screens, there is no way that the F/A's can tell that 100% of the screens are working. Someone might have an inoperative screen and just not say anything. That person was not given the chance to know the safety features of that aircraft. If the cabin is equipped with PTV's and a big screen that everyone can see, then it would be ok to do a video demo.
I thought that was federally mandated, however, I just came came from Europe on AA and I'm almost sure that we had a video safety demo with no big screen. It might be just company policy on my former airline.
 
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RE: Why No Safety Video On JetBlue IFE?

Thu Apr 26, 2012 4:53 pm

Quoting A318 (Reply 18):

Clearly you haven't flown with most of our flight attendants (including myself) if you think that.

I was not intending to say that all or most flight attendants do this. Admittedly this was phrased poorly. The overwhelming majority of flights I'm on with jetBlue are great. Of the past six flights I was on, I only experienced this problem once. For some reason, this is more memorable.

So, if offense was taken by the broad, poorly written statement on my part, I apologize.

I intended to say that some, and only very few do this.
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richierich
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RE: Why No Safety Video On JetBlue IFE?

Thu Apr 26, 2012 4:57 pm

Quoting B6A322 (Reply 3):
People may pay more attention to a live demo more, but have you ever heard a jetblue flight attendant run through one of those things? You'll be lucky if you can make out a single word of what they're saying.
Quoting A318 (Reply 18):
Clearly you haven't flown with most of our flight attendants (including myself) if you think that.

I am one of those rare customers that travel somewhat frequently yet I also give my full attention to the FA when the demo is being given. For the most part, I agree that B6's demos are clear (at least as much as any other carrier's live demo) although I did have one crew that had a case of the giggles once, and that was tough to get through. A little unprofessional, in my opinion, but that was only one time and it is arguably no worse than about three-quarters of all passengers who routinely chatter, read, or listen to their iPods during the demonstration anyway.

Quoting USAirALB (Reply 13):
And BTW, I think that B6 uses a recorded message for the demo.

As explained in another post, only the E190s use recorded announcements with live FAs performing the demonstration. The B6 A320s are 100% live. I have always felt that the demonstrations lose something when done through the IFE as on other carriers (the earliest I remember was on VS in the 1990s.) It is easy enough to turn off a person giving the demonstration, it is even easier to disengage from a recorded/video demonstration. It probably has something to do with the cost but I always felt that the live demonstrations were a choice made by JetBlue to to have their FAs be a little more personal.
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1337Delta764
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RE: Why No Safety Video On JetBlue IFE?

Thu Apr 26, 2012 6:19 pm

Quoting hrc773 (Reply 19):

I'm surprised no one yet has given the explanation that I was given when I worked for the airline.

When the aircraft cabin has only PTV's and no big screens, there is no way that the F/A's can tell that 100% of the screens are working. Someone might have an inoperative screen and just not say anything. That person was not given the chance to know the safety features of that aircraft. If the cabin is equipped with PTV's and a big screen that everyone can see, then it would be ok to do a video demo.
I thought that was federally mandated, however, I just came came from Europe on AA and I'm almost sure that we had a video safety demo with no big screen. It might be just company policy on my former airline.

As I stated earlier, DL always does a safety video on their PTV aircraft, except near seats with stowable monitors where a live demo is done.
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