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Richard Anderson On The DL Soft And Hard Product?

Fri Jun 29, 2012 2:50 am

What impact has Richard Anderson had on DLs soft and hard inflight product offerings?

Gerald Grinstein and team seemed to make a lot of headway re-branding DL and creating a vision, strategy, and plan to update DL's inflight soft and hard product offerings. His team seemed to have made a lot of progress.

How has Richard Anderson altered or enhanced the offerings?