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flybynight
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Sorry About The Delay...have A Drink On Us

Fri Aug 03, 2012 8:13 pm

Whatever happened to the Captain buying a round for everyone if the flight is grossly late due to a mechanical or issue related directly to the airline itself?

On a recent flight from Seattle to Atlanta our 752 was 90 minutes late due to a mechanical issue with the baggage door.
It kinda leaves a bad taste in mouth when the FA announces we apologies for the delay, and oh, shortly we'll offer you drinks or snacks at $7.
C'mon, it says a lot to offer a drink in return. The cheapness of today's airlines really is cruddy.
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Cubsrule
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RE: Sorry About The Delay...have A Drink On Us

Fri Aug 03, 2012 8:15 pm

I wouldn't say it's routine and I'm almost certain that it's not company policy, but I've received free drinks on grossly delayed WN flights from time to time.

[Edited 2012-08-03 13:38:13]
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spartanmjf
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RE: Sorry About The Delay...have A Drink On Us

Fri Aug 03, 2012 8:23 pm

While I wouldn't call it policy either, I have had gracious offers of an alcoholic beverage on multiple WN flights over the past couple of months - actually on the three out of 30+ flights I have been on of late.....
"Nuts to the man in 21D!"
 
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jfklganyc
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RE: Sorry About The Delay...have A Drink On Us

Fri Aug 03, 2012 8:25 pm

It still happens...Captains decision
 
peanuts
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RE: Sorry About The Delay...have A Drink On Us

Fri Aug 03, 2012 8:28 pm

It's tricky though. In this day and age of constantly having to be PC, non-drinkers may be offended by a free drink offer. They may want compensated in other ways.

Better just to give miles.
 
gsoflyer
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RE: Sorry About The Delay...have A Drink On Us

Fri Aug 03, 2012 8:29 pm

Last flight I was on was 6 hours late. Untied gave free drinks, free premium meal and a $250 voucher to everyone on board.

Then, I have been on flights where I've gotten nothing. Some depends on captain and some on ground crew.
 
ikramerica
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RE: Sorry About The Delay...have A Drink On Us

Fri Aug 03, 2012 8:31 pm

I was on a BOB flight (forget the carrier, DL or UA) and was told that they could give a free drink but not free snacks due to the accounting for the snacks. Even the F/As can't eat a snack without paying because they are counted before and after the flight and the register can't be "short" but drinks are not from the same accounting block. They would have to call operations to authorize free snacks.

No idea if it's true.

Was also delayed at JFK on UA due to various reasons at once, and after a while the staff brought over free snacks and sodas for us, but not enough for everyone, so it was first come first served. Kind of lame that they didn't have enough for the whole flight. PS 752s don't hold that many people.

Used to be that if you were gate delayed for over a certain period of time due to mechanical or operations (not weather) you'd get a voucher to use at concessions. Haven't had that happen in a long while.
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BlueLine
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RE: Sorry About The Delay...have A Drink On Us

Fri Aug 03, 2012 8:37 pm

Quoting Cubsrule (Reply 1):
I wouldn't say it's routine and I'm almost certain that it's company policy, but I've received free drinks on grossly delayed WN flights from time to time.

I've had this happen on two WN flights that were delayed over two hours. They didn't make an announcement or anything, they just never charged us (me and some other guy in my row at least.) for the booze.
 
WNCrew
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RE: Sorry About The Delay...have A Drink On Us

Fri Aug 03, 2012 8:45 pm

Quoting flybynight (Thread starter):
It kinda leaves a bad taste in mouth when the FA announces we apologies for the delay, and oh, shortly we'll offer you drinks or snacks at $7.

Well, keep in mind that service announcements are usually memorized so it's not like the FA is saying "..drinks for $7.." because they INTEND to charge, it's just the standard PA. The other piece of this is that it would be irresponsible for ANY FA (or anyone else for that matter) to make a PA announcing free drinks to the plane. The idea isn't to "push" alcohol, but to discreetly comp it per each pax who orders it.
ALL views, opinions expressed are mine ONLY and are NOT representative of those shared by Southwest Airlines Co.
 
BE77
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RE: Sorry About The Delay...have A Drink On Us

Fri Aug 03, 2012 8:48 pm

Got the first one free on AC last month after about a 45 minute delay (maybe a little less) YYZ to YYC. Delay was tech - a light bulb I think. Perhaps not a big deal, but it was a full evening flight, and no one complained!

Oh - for AC / WS fairness reasons, I will state that I have been comp'd on WS flights as well - last comp drink was when we were late leaving OGG...that time I was seriously dissappointed as for a while it was looking like the flight was going to have to be cancelled (much better than a drink when leaving OGG)...sadly, whoever the AME's are for WS there got the plane fixed and we had to go home.

In December, 7I was late getting me to CUR (by about 12 hours), but they were generous enough (maybe too much so!) that I really didn't notice. (They did put us up in a nice hotel downtown right on the water, until the next evening when I could catch my connection).

Maybe it's not so much 'airlines' being cheap, but 'some airlines'?

It probably comes down to personal choices - if low fare is someone's main concern, then that may not include some of the things someone else may value.
(For me it depends on the trip - short haul is usually booked by on time performance and price, long haul carrier is almost always dictated by 'what will my options be / how will they look after me if things start to fall apart'. Long haul / multi stops just have so many ways to turn out other than planned that the customer service is important to me - and I will pay for that!
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Type-Rated
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RE: Sorry About The Delay...have A Drink On Us

Fri Aug 03, 2012 8:48 pm

This used to be a common practice back in the "golden age" of air travel (60's/70's) but hardly anymore.
I think another part of the reason is that it is no longer considered PC to drink alcohol at all.

Quoting peanuts (Reply 4):
It's tricky though. In this day and age of constantly having to be PC, non-drinkers may be offended by a free drink offer. They may want compensated in other ways.

Exactly. I can see it now "I don't want a free drink, but I do want a refund for this ticket".
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xjramper
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RE: Sorry About The Delay...have A Drink On Us

Fri Aug 03, 2012 8:55 pm

90 minutes equals free alcohol?

If i remember right, meal vouchers aren't even given out for the first 2 hours beyond the original time.

And something tells me that they wouldn't announce that anyways as they have only a limited amount of alcohol on board the flight, especially if the flight was more than half full. They would run out of alcohol before they reached the exit rows. I have chatted with F/As after they finished the service where I thanked them for the free alcohol, and they said they were doing that because of a delay but didn't want to announce that because they have been burned before by running out of alcohol before they finished their first service. But my flight was delayed almost four hours not 90 mins.
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stlgph
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RE: Sorry About The Delay...have A Drink On Us

Fri Aug 03, 2012 9:03 pm

The good folks at ATA would open up "the bar" for a round ... sometimes 2 for a flight if it was delayed. The less full the plane the better chances at a second or third round for free. Of course they went bankrupt, so ... take it as you will.
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wingnutmn
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RE: Sorry About The Delay...have A Drink On Us

Fri Aug 03, 2012 9:11 pm

When I am flying and the delay is due to mx or under the company's control, I tell the flight attendants that if someone wants a drink, give it to them, but don't make an announcement advertising it.

Wingnut
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tonyban
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RE: Sorry About The Delay...have A Drink On Us

Fri Aug 03, 2012 9:19 pm

A few years back, I was on an AA flight from Boston to LHR. We sat in our seats for over 3 hours as they tried to fix a leaky toilet. They couldn't and the entire economy cabin in a 767 only had two working toilets.
After take off, I was charged $6 for a beer and I tried protesting the wait of 3 hours. The cabin crew couldn't give a hoot.
Quite simple I don't fly AA again.
 
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TWA772LR
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RE: Sorry About The Delay...have A Drink On Us

Fri Aug 03, 2012 10:57 pm

Would you want to buy a $5 drink for 150+ pissed off people?  I know the Captain wouldn't buy it himself, but some people are actually cool like that these days.
Beauty is watching a 787 bank to make a short final. Bliss is watching that 787 with a good beer. Nirvana is all of that with a beautiful woman on your side.
 
USAIRWAYS321
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RE: Sorry About The Delay...have A Drink On Us

Fri Aug 03, 2012 11:21 pm

Quoting type-rated (Reply 10):
I think another part of the reason is that it is no longer considered PC to drink alcohol at all.

According to who? I missed that memo!

I was on a UA flight in January that was mech delayed by almost 4 hours, and FAs announced that the Captain was buying drinks for the inconvenience. It was much appreciated!
 
JBLUA320
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RE: Sorry About The Delay...have A Drink On Us

Fri Aug 03, 2012 11:52 pm

Quoting jfklganyc (Reply 3):
It still happens...Captains decision

Yes and no. A Captain can tell me if he thinks a situation warrants free drinks, but 9.9 times out of 10, they leave the cabin to us to handle at our discretion which, I believe, is how it should be.

I'll gladly comp some drinks during a delay, but it's nothing I would advertise since there is only so much stock on board. Alcohol is a great - and cheap - service recovery tool for the airlines to use, but I will not comp a drink to settle or reward bad behavior. A rude customer who feels entitled to a freebie because the plane is an hour late is, in my opinion, equally as entitled to pay. Heck, I give free drinks to nice people when the plane is on-time. It's all in the approach and I FIRMLY believe there is something to be said for manners!!
 
alggag
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RE: Sorry About The Delay...have A Drink On Us

Sat Aug 04, 2012 12:00 am

Quoting Cubsrule (Reply 1):
I wouldn't say it's routine and I'm almost certain that it's not company policy, but I've received free drinks on grossly delayed WN flights from time to time.

I was delayed about 1 h 45 m on a WN flight on Monday and was a little bit annoyed that they didn't offer free drinks. That said, the FA "forgot" to collect my drink tickets on that flight despite saying, more than once, that she would be back for them later.

Another time my flight was right on time but the FA comped us drinks as there was a grand total of about 23 of us on board and despite the light load they were out of many soft drinks as the plane had not been restocked for that flight after arriving on a 5 h flight.
 
rwy04lga
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RE: Sorry About The Delay...have A Drink On Us

Sat Aug 04, 2012 12:31 am

Quoting USAIRWAYS321 (Reply 16):
I was on a UA flight in January that was mech delayed by almost 4 hours, and FAs announced that the Captain was buying drinks for the inconvenience. It was much appreciated!

Did the Captain literally fork over the cash to the Purser or was it said jokingly?
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ASFlyer
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RE: Sorry About The Delay...have A Drink On Us

Sat Aug 04, 2012 1:49 am

The Captain has pretty much nothing to do with whether or not we offer free alcohol when there is a delay. The Flight Attendants can and will make that call on their own - at least at my airline. We don't advertise it though, for the reason somebody above mentioned. There is a limited supply on board and if you advertise it people will take it just to throw the mini in their bag and take it with them. You would run out before the exit rows, if you were lucky enough to make it that far. Food is rarely, if ever, offered for free as supplies are even more limited.
 
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zippyjet
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RE: Sorry About The Delay...have A Drink On Us

Sat Aug 04, 2012 2:05 am

Quoting ikramerica (Reply 6):
Used to be that if you were gate delayed for over a certain period of time due to mechanical or operations (not weather) you'd get a voucher to use at concessions. Haven't had that happen in a long while

We FL have routinely done it on non weather delays. However, at our airport 99.9% of our food concessions close at their normal early time of 21 or in some cases 2200. Trying to get them to stay open later is like hearding cats. You are dealing with the
State of Maryland (owener/operator of BWI) and many of the concessions have workers that work in the hood and depend on public transportation which closes early no matter what. And in today's society, many people (food service) don't wamt tp work.
I'm Zippyjet & I approve of this message!
 
Type-Rated
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RE: Sorry About The Delay...have A Drink On Us

Sat Aug 04, 2012 3:40 am

Quoting USAIRWAYS321 (Reply 16):
Quoting type-rated (Reply 10):
I think another part of the reason is that it is no longer considered PC to drink alcohol at all.

According to who? I missed that memo!

Things like:
MADD and The number of deaths caused each year by drunk drivers.
Companies no longer allowing alcohol at company functions like parties, celebrations, etc.
Airlines stocking less alcohol on aircraft than they used to.

The thought police are demonizing anyone who drinks at all these days.
Fly North Central Airlines..The route of the Northliners!
 
ASFlyer
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RE: Sorry About The Delay...have A Drink On Us

Sat Aug 04, 2012 4:12 am

Quoting type-rated (Reply 22):
Quoting USAIRWAYS321 (Reply 16):
Quoting type-rated (Reply 10):
I think another part of the reason is that it is no longer considered PC to drink alcohol at all.

According to who? I missed that memo!

Things like:
MADD and The number of deaths caused each year by drunk drivers.
Companies no longer allowing alcohol at company functions like parties, celebrations, etc.
Airlines stocking less alcohol on aircraft than they used to.

The thought police are demonizing anyone who drinks at all these days.

Ummm, yeah, I don't really see the same things you do. Not sure where you got the idea that airlines are stocking less alcohol. My company still serves alcohol at company functions - when they have them. The reduction in company functions has nothing to do with alcohol, rather with cutting costs. While MADD raises some good points, they aren't discouraging people from drinking (and I don't think they are even trying), they are discouraging people from drinking and driving.
 
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RE: Sorry About The Delay...have A Drink On Us

Sat Aug 04, 2012 4:43 am

Well for one a huge conglomerate like ExxonMobil allows no alcohol at all at any company function. That started in 87' right after the ExxonValdez disaster. And they are not the only company doing this. The days of the three martini lunch are long gone.

Airlines are stocking less alcohol onboard now than they used to because demand is down. People simply aren't drinking like they used to. Why carry all that excess weight around when it's not needed? This has been going on for years.
Fly North Central Airlines..The route of the Northliners!
 
USAIRWAYS321
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RE: Sorry About The Delay...have A Drink On Us

Sat Aug 04, 2012 4:45 am

Quoting rwy04lga (Reply 19):
Did the Captain literally fork over the cash to the Purser or was it said jokingly?

I doubt it was a literal statement. I assume that the Captain gave the go-ahead to offer free drinks, and so the FAs said he was "buying." Either way, it was a great gesture.

Quoting ASFlyer (Reply 23):
Ummm, yeah, I don't really see the same things you do. Not sure where you got the idea that airlines are stocking less alcohol. My company still serves alcohol at company functions - when they have them. The reduction in company functions has nothing to do with alcohol, rather with cutting costs. While MADD raises some good points, they aren't discouraging people from drinking (and I don't think they are even trying), they are discouraging people from drinking and driving.

Completely agree. My company goes through a LOT of booze at our functions!
 
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RE: Sorry About The Delay...have A Drink On Us

Sat Aug 04, 2012 4:51 am

Quoting USAIRWAYS321 (Reply 25):
Completely agree. My company goes through a LOT of booze at our functions!

And I know of a guy who keeps a fifth of vodka in his desk. He takes swigs out of it all day long! Supposedly his employer has not caught on yet.
Fly North Central Airlines..The route of the Northliners!
 
nws2002
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RE: Sorry About The Delay...have A Drink On Us

Sat Aug 04, 2012 5:58 am

Quoting jfklganyc (Reply 3):
It still happens...Captains decision

Or the FAs decision as a group, at least where I work. Honestly, the pilots generally stay away from most cabin service issues.

Quoting WNCrew (Reply 8):
The other piece of this is that it would be irresponsible for ANY FA (or anyone else for that matter) to make a PA announcing free drinks to the plane.

For extended non-weather delays I will make an announcement with our apologies and say that the first drink is on us. Never caused an issue in the past, and it is easy to limit it to one per person.

Another quick and easy option is to give passengers DirecTV for free on the flights if the aircraft is equipped. Meals are generally not going to happen because on domestic flights we do not have enough buy-on-board to give everyone a meal.
 
CXfirst
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RE: Sorry About The Delay...have A Drink On Us

Sat Aug 04, 2012 6:28 am

Quoting type-rated (Reply 24):
Well for one a huge conglomerate like ExxonMobil allows no alcohol at all at any company function. That started in 87' right after the ExxonValdez disaster. And they are not the only company doing this. The days of the three martini lunch are long gone.

Well, officially.

I worked for a large conglomerate in the oil industry (which I'll keep unnamed), which also officially has no alcohol at functions, other than one awards function per year for retiree's + milestone workers.

However, I was on a fly-in, fly-out work with them. And every other friday they would have a barbeque with a 4 beers for each worker payed for (and later the boss would give out more vouchers). Needless to say, I was quite surprised at this, seeing as we had to get up at 4am in the morning for work including a breathalyzer. Might want to add, the boss at our location was Irish....

I believe the expense was written in the books as just "general expenses". But, I believe the higher ups knew about this, and this barbeque was a good way to keep worker moral up.

-CXfirst
 
N809FR
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RE: Sorry About The Delay...have A Drink On Us

Sat Aug 04, 2012 6:34 am

While I have never had a delay worthy of free alcohol so to speak, I generally find being kind to the FA's and acting civilized gets things comped for me left and right. This is the same as at the bars, I tip well and am always polite, and very often don't pay anything more than a tip. Quite frankly, I don't expect anything more than what I paid for, and am so greatly appreciative of anything I may get that it goes a long way toward getting more things free.

The bar I typically go to by my house has a policy with me that I pay for my first drink, and nothing more. Ever. So on a $5.00 bar tab I'll tip anywhere from $10.00 to $45.00, depending on how long I'm there and how much they give me to drink. I have no problem spending the money, and that shows in my opinion.
 
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Acey559
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RE: Sorry About The Delay...have A Drink On Us

Sat Aug 04, 2012 9:47 am

I've had multiple different flight attendants tell the captain and I that they are going to give everyone as many free drinks as they like on delayed flights. Heck, I had a flight attendant say he was in a good mood once and gave people booze for no reason. It does happen, but not every time and I've heard some say they won't do it just because they don't want to deal with a plane full of drunks (once they've loosened up with one they keep drinking). Like anything else it depends on the person/crew but it does happen.
 
sem1174
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RE: Sorry About The Delay...have A Drink On Us

Sat Aug 04, 2012 9:47 am

I work for WN If you ask for a free drink because we are late I usually charge for it. If you don't expect a free drink, then I'll give it to you for free if we are late. Would you expect a free drink at your local bar if it were late opening?
 
JBLUA320
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RE: Sorry About The Delay...have A Drink On Us

Sat Aug 04, 2012 10:35 am

Quoting sem1174 (Reply 31):
I work for WN If you ask for a free drink because we are late I usually charge for it. If you don't expect a free drink, then I'll give it to you for free if we are late.

Bang on the money. I work the same way!
 
ghifty
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RE: Sorry About The Delay...have A Drink On Us

Sat Aug 04, 2012 11:12 am

Interesting.

My U2 flight was delayed from NCE-ORY last month due to storm fronts affecting the aircraft's schedule "throughout the day." Delay was "only" 2-3 hours but put the flight in an undesirable position due to ORY's strict limit on arrivals past a certain time (23:50?). Because of this it was "very likely" our flight would be diverted to CDG, however we ended up making the curfew by 1-2 minutes. U2 crew was extremely apologetic and offered free drinks (alcohol, too) and snacks to all passengers.. and it wasn't even a delay caused by them.

Since your routing is SEA-ATL on a 752 I'll only assume you flew DL.. in which case it's disappointing to see that a LCC, U2 nonetheless, dealt with a situation they had no control over (weather) better than a situation DL had "more control" over (mx).
Fly Delta Jets
 
jreuschl
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RE: Sorry About The Delay...have A Drink On Us

Sat Aug 04, 2012 12:19 pm

At least WN does have free drinks on some holidays!
 
BE77
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RE: Sorry About The Delay...have A Drink On Us

Sat Aug 04, 2012 2:07 pm

Quoting N809FR (Reply 29):
I generally find being kind to the FA's and acting civilized gets things comped for me left and right
Quoting sem1174 (Reply 31):
I work for WN If you ask for a free drink because we are late I usually charge for it. If you don't expect a free drink, then I'll give it to you for free if we are late

Both of you - please keep quiet! You are giving away an incredibly valuable information that must be classified as top secret because so few people know about it (or seem to anyway). It's the same process I use all the time for the same reasons 809FR...which boils down to being polite and respectful.
It doesn't 'work' for freebies or anything 'every time' (except of course being pleasant and polite has it's own rewards), but it is amazing how even just a small amount of being polite and civilised will get you over the course of a year.
For me it usually gets me the same sort of 'customer service' that people complain isn't there anymore in air travel (and elsewhere). - extra customer service attention, free drinks, snacks, extras - I even got upgraded at the gate by AC last week, which I was sure never, ever happened anymore!
All this for the outrageous cost of being polite.
Oops - now I'm giving away more secrets.

Apology - 1174, I understand why you would want to publiscize this secret...if more people were civilised and polite, it would just have to improve your work day quite a bit, so it is in your interest to make this secret known. 809FR you should still keep it zipped so we can keep these benefits to ourselves.
Tower, Affirmitive, gear is down and welded
 
speedbird128
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RE: Sorry About The Delay...have A Drink On Us

Sat Aug 04, 2012 2:11 pm

Quoting peanuts (Reply 4):
In this day and age of constantly having to be PC, non-drinkers may be offended by a free drink offer.

Then let them choose between a coke or a beer... It doesn't *have* to be an alcoholic beverage....

And now, this is not aimed at you Peanuts, but to the world in general...

It's a tiring world where one always has to worry about offending the next person.

I like coke. you like beer. whatever.
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JAAlbert
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RE: Sorry About The Delay...have A Drink On Us

Sat Aug 04, 2012 2:26 pm

On a recent nightmare flight on UA (well the flight itself was okay) in which the airline double booked my seat and left me (and others) standing in the aisle for nearly an hour while they sorted it out (couldn't take a later flight they said, they were all booked), when we were finally in flight and I ordered a drink, the F/A gave me the cocktail but refused to take my payment saying "absolutely not." It was a nice touch and a recognition of a stressful situation.
 
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garpd
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RE: Sorry About The Delay...have A Drink On Us

Sat Aug 04, 2012 2:55 pm

Quoting flybynight (Thread starter):

Really, you were delayed 90 minutes but got to your destination in one piece and you're whining about not getting a free drink? If you can't go that long without an alcoholic drink, you need to see a doctor.

An hour and a half's delays is nothing. Try a 4 hour delay, or maybe a 12 hour delay. Then you'll have something to whine about!

I don't thing an airline should shell out on booze for a relatively small delay. A polite apology is more than enough in my opinion and that seems like what you got.

Want free booze for delays? Fly business or first class. Those lot get pampered like little babies  Wink

[Edited 2012-08-04 07:57:43]
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peanuts
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RE: Sorry About The Delay...have A Drink On Us

Sat Aug 04, 2012 2:59 pm

Quoting speedbird128 (Reply 36):
Then let them choose between a coke or a beer...

Couldn't agree more. Problem is: the Coke is already free. Americans do like value. If someone gets a free $7 drink due to a delay they also suffered, a non-drinker may consider that an unfair benefit.

Companies may choose the neutral route and just deposit a few cheap miles into passengers' account instead.

This world is becoming hypersensitive these days and people aren't afraid to speak up anymore...

[Edited 2012-08-04 08:06:40]
 
EWRCabincrew
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RE: Sorry About The Delay...have A Drink On Us

Sat Aug 04, 2012 3:04 pm

Quoting jfklganyc (Reply 3):
It still happens...Captains decision

or the lead.....eithe way, it makes for an easier flight
You can't cure stupid
 
AmericanAirFan
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RE: Sorry About The Delay...have A Drink On Us

Sat Aug 04, 2012 3:08 pm

One time when I was flying out of SFO to DFW on an AA 767-300, our flight was delayed two hours due to MX. They gave everyone on board free headphones for the IFE. This was like 3 years ago. It's nice when the airlines go out of their way to make a delay more pleasant for all involved, but I don't expect it.
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stlgph
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RE: Sorry About The Delay...have A Drink On Us

Sat Aug 04, 2012 3:17 pm

Quoting sem1174 (Reply 31):
Would you expect a free drink at your local bar if it were late opening?

Yes.

If a bar is late in its service delivery, it's typical etiquette.

As for flights - an hour late ... eh, no big deal. 2 hours late - it's a nice gesture and speaks volumes.

Those little liquor containers are quite inexpensive.
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ckfred
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RE: Sorry About The Delay...have A Drink On Us

Sat Aug 04, 2012 3:55 pm

AA used to offer free drinks after a lengthy delay, back in the 1970s. I've been on flights where the F/As offering beer and cocktails before the meal service, as well as free wine during and after meal service.

Now, I've been on some horribly delayed flights due to weather and mechanical problems in the last few years. Most of the time, I was in First, so I don't know what was free in coach. The one time I was in coach was the 777 flight from DFW to ORD. It was supposed to depart at 1pm and wound up pushing back at 5:50, after swapping aircraft. There weren't any free drinks in coach.
 
DTWPurserBoy
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RE: Sorry About The Delay...have A Drink On Us

Sat Aug 04, 2012 5:26 pm

Many years of experience has shown us that:

1. A cocktail never made a delay easier.
2. Most delays are out of our control due to weather, ATC, or awaiting a crew from an inbound airplane.
3. If you have ever had to deal with a plane load of intoxicated passengers you would not do it again.
4. The captain is not going to deal with a cabin service issue any more than I am going to deal with an engine failure.
5. Seven bucks is cheap for an alcoholic beverage as anyone who has been to a restaurant lately will attest.

I bet I could think of a few more reasons if I put my mind to it.
Qualified on Concorde/B707/B720/B727/B737/B747/B757/B767/B777/DC-8/DC-9/DC-10/A319/A320/A330/MD-88-90
 
kl838
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RE: Sorry About The Delay...have A Drink On Us

Sat Aug 04, 2012 5:34 pm

Once when my KL flight from SXM - CUR - AMS was delayed for 30 minutes due to a late arriving aircraft, everyone at check in got $10 worth of coupons to buy food and drinks during the wait. I was pleasantly surprised considering it was just a 30 minutes delay, but still a nice gesture.
 
USAIRWAYS321
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RE: Sorry About The Delay...have A Drink On Us

Sat Aug 04, 2012 6:50 pm

Quoting DTWPurserBoy (Reply 44):
5. Seven bucks is cheap for an alcoholic beverage as anyone who has been to a restaurant lately will attest.

I'll disagree with that. $7 for a can of Bud Light is certainly not cheap.
 
BE77
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RE: Sorry About The Delay...have A Drink On Us

Sat Aug 04, 2012 7:23 pm

Quoting DTWPurserBoy (Reply 44):
1. A cocktail never made a delay easier

I can really understand from your point of view, but, it has certainly helped me as pax though.

Quoting USAIRWAYS321 (Reply 46):
I'll disagree with that. $7 for a can of Bud Light is certainly not cheap

I have (and will continue) to happily pay $7 or more for a drink if (a very big if) I am really paying for something that goes along with the cost of the beer - things like a great view or location while having a beer looking out over the ocean pr mountains, while watching the band at a favorite dive, getting great service and camaraderie at the local diner, or any of a thousand other reasons where I am getting far more than the value of the drink for my $7.

Sitting in an airliner and being charge $7? Umm - where is the added value part to that? All I am getting for the $ is a beer, which even in Canada is only worth about $2 for the premium brands (a Bud would be a little less). Since the cost of the service is already covered (I would get a coke for free on most of the same airlines), then I don't seem to get much add on value with the beer from an airline, so I agree, the $7 for the beer is not cheap! Oh - and if I am travelling on AC I probably had a 'free' pint or wine in the lounge before the flight anyway!
Tower, Affirmitive, gear is down and welded
 
Salukipilot
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RE: Sorry About The Delay...have A Drink On Us

Sat Aug 04, 2012 7:28 pm

Yay! It's the something for nothing crew again!
Silver Airways Captain
 
stlgph
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RE: Sorry About The Delay...have A Drink On Us

Sat Aug 04, 2012 7:29 pm

Quoting DTWPurserBoy (Reply 44):
1. A cocktail never made a delay easier.

The gesture goes a long way. It's like going to a restaurant for mother's day - and your mom's meal is the one that comes out wrong or comes out after everyone else. It won't make the issue go away but it's the gesture that counts.

Quoting USAIRWAYS321 (Reply 46):
I'll disagree with that. $7 for a can of Bud Light is certainly not cheap.

Agreed. Considering that can of beer's actual cost is all about 30 cents.
if assumptions could fly, airliners.net would be the world's busiest airport

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