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Aquila3
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Posts: 496
Joined: Sun Nov 14, 2010 3:18 pm

OS Leaves Passengers Stranded In Bratislava

Wed Aug 08, 2012 8:48 am

I have heard it from a friend, and it is lso aon the news:

http://www.austriantimes.at/news/Bus...4/AUA_apologizes_for_flight_chaos_
Not really a big deal, since Bratislava is near to Vienna (and more so to VIE) but another step down in the QOS of OS.
I hope the restructuring (whatever this will mean) of OS will be over soon, and that we will get again a decent service to/for VIE whoever will provide it.
chi vola vale chi vale vola chi non vola è un vile
 
andrej
Posts: 1100
Joined: Mon Jun 18, 2001 8:31 am

RE: OS Leaves Passengers Stranded In Bratislava

Wed Aug 08, 2012 9:18 am

Quoting Aquila3 (Thread starter):
another step down in the QOS of OS.

  

Just proves how a non-story (diversion, timing out, etc.) can turn into a problem. Not sure if the airport is responsible for passengers once they obtain their belongings and are free to go (most likely not, although it could have been a good PR move for BTS).

OS should at least give the option of transfer to VIE to its 'valued' customers (maybe they were all Slovak to start with?  ). Well at least there is a direct bus connection from BTS to Vienna (via VIE) and it takes about an hour.   

Cheers,

Andrej