|Quoting LAXintl (Reply 1):|
Its much beyond a CBP issue - its an airport design issue as well.
That's the main thing. It's a combination of the two.
When I flew through SEA
on my way home from Japan, I'm standing in lines for hours on end because of a number of things. 1) the CBP
2) the bag re-check 3) the customs declaration.
While all three are standard procedure, the procedure itself needs to be more streamlined.
In comparison when I go to Japan at NRT
, while NRT
does require a lot of walking to get to immigration, you typically zoom right through in no time at all. You give your entrance card and passport to the kind worker, they take the biometric measurements, you go through the bag customs declaration, and DURING THAT TIME they're asking about why you're in Japan, etc. The bags are immediately delivered to you (usually circulating while you go through the immigration clearance) and you get your final clearance stamps after you finish customs. This may be a whole thing to do with the fact that Japan is all about customer service and efficiency, but even without that aspect, I'd assume NRT
's customs would be streamlined anyway. NOT TO
MENTION that this is for people staying in Japan anyway. They divide the immigration lines between people staying in Japan and people connecting to different flights. Why the USA doesn't do it, I don't know.
Coming home, I've always ran into problems.
people thinking I'm some terrorist because of my appearance (long hair, unkempt clothing because i wear my slacking clothes on the plane, tired appearance because babies keep me up all night)
The loooooooong lines and lack of caring/open booths at immigration with both airports
the fact that LAX
immigration is quite unorganized
Bag claim, AND
having to re-check (in LAX
you have to go through check-in again; at SEA
they do it for you right outside customs)
I almost missed my connection to PHX
when I came home via LAX
last year (I arrived at the gate as soon as they started the final boarding call) and missed my flight on AS
this year (by about 40 minutes).
So to answer the OP's question: I believe so, because of the limited resources airlines have, they can only schedule at certain block times in order to use these sources correctly. LAX
are huge draws for asians, and when I gotta connect to get to Asia and because there isn't a dedicated "connections line" at the airports, it really can create many issues.
So my suggestions:
1) streamline the CBP
2) divide the lines up even further than "Resident" or "foreign national" and make dedicated lines for people making connections
3) make bag-recheck as an integral part of the CBP
4) stop thinking every long-haired metal head is some sort of terrorist
(sorry for the long post)