Department of Transportation is out with a $250,000 consent decree violation agreement against British Airways Plc for violations of airfare advertising requirements.
The department noted that British Airways prominently advertised credit card, frequent flyer awards, and companion awards as being "free", while in reality BA charged consumers mandatory fees of as much as $600. In addition BA failed to provide the proper notice that such tickets would be subject to additional regulatory taxes and governmental fees.
Additionally the DOT has noted numerous airfare and air tour advertisements offered by BA that failed to state the full price to be paid by consumers along with failing to provide proper disclosure of applicable taxes and government fees.
Lastly, department noted BA violations that marketed one-way fares without prominently indicating requirement of round-trip purchase.