ridgid727
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AS In DEN, MCI, MSP, STL

Wed Nov 14, 2012 3:40 am

In DEN, MCI, MSP, STL does AS have their own ticketing and ground service staff? If not, which arilines provide ticketing and who provides ground services?
 
BMI727
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RE: AS In DEN, MCI, MSP, STL

Wed Nov 14, 2012 3:48 am

I think in St. Louis it's taken care of by Delta, but I could be wrong.
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Tomassjc
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RE: AS In DEN, MCI, MSP, STL

Wed Nov 14, 2012 3:54 am

DEN is the only one of the 4 mentioned where AS has it's own Customer Service staff.

Tomas SJC
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as739x
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RE: AS In DEN, MCI, MSP, STL

Wed Nov 14, 2012 3:56 am

The stations are staffed by a AS Station Manager only. The rest of the staff is contracted. Some stations will share a Station Manager. MSP manager use to over-see another station in the beginning.
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FlyASAGuy2005
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RE: AS In DEN, MCI, MSP, STL

Wed Nov 14, 2012 5:08 am

Quoting ridgid727 (Thread starter):

DL does the above and below wing work for AS in MSP. They park on the F, odd side. I forget which gate but it's a low number. Maybe 5 or 7.
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oosnowrat
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RE: AS In DEN, MCI, MSP, STL

Wed Nov 14, 2012 2:25 pm

AS outsources all of its below-wing work in the Lower 48, including SEA.
 
NWAESC
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RE: AS In DEN, MCI, MSP, STL

Wed Nov 14, 2012 2:53 pm

DL handles both above & below wing functions for AS in MSP & STL. Not sure about DEN or MCI...
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KingAir200
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RE: AS In DEN, MCI, MSP, STL

Wed Nov 14, 2012 3:35 pm

Quoting NWAESC (Reply 6):
Not sure about DEN or MCI...

DL has MCI too. DEN is a contract handling company on the ramp, as I recall.
 
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Tomassjc
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RE: AS In DEN, MCI, MSP, STL

Wed Nov 14, 2012 4:32 pm

Quoting as739x (Reply 3):
The stations are staffed by a AS Station Manager only. The rest of the staff is contracted. Some stations will share a Station Manager. MSP manager use to over-see another station in the beginning.


Stations with outsourced Customer Service functions now have a CSL (Customer Service Lead) which is a AS union position. They basically handle supervisory functions. This frees up the Station Manager to possibly oversee another station as well.

Tom SJC
When once you have tasted flight, you will forever walk the Earth with your eyes turned skyward -Leonardo DaVinci
 
C767P
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RE: AS In DEN, MCI, MSP, STL

Wed Nov 14, 2012 5:06 pm

Quoting FlyASAGuy2005 (Reply 4):
I forget which gate but it's a low number. Maybe 5 or 7.

Usually F3.