eastern747
Posts: 578
Joined: Tue Oct 17, 2006 5:34 am

WN And Beverage Carts?

Mon Nov 19, 2012 6:08 pm

I was out at a party the other evening and got into a discussion with a SW F/A. Since my years at EA were the happiest when I was in Dining Services, I had to ask how would the beverage service be handled with new 737's, with 4 F/A's? I guess the company is going back and forth on what to do. There is the running of beverages from the galley, or cart service, or even now a half cart service. ? When I was at EA we went to SEA and Boeing and did mock up services with the new 757. Various locations of lavs and galleys were set up and we did beverages and dinners to see what worked best. Remember, dinner was served on flights like ORD-ATL, 1 1/2 hrs. I was out there and it was very interesting. The passengers were Boeing employees and were given times to get up and go to the lav. Anyway, anymore info. from SW?
 
UA735WL
Posts: 227
Joined: Mon Apr 09, 2012 7:08 pm

WN And Beverage Carts?

Mon Nov 19, 2012 6:16 pm

I know that they used carts on the 738s when they were first delivered. I'm not sure but I think that they went back to trays after having difficulty with them. Perhaps someone from WN can clarify....
"One test is worth a thousand expert opinions" -Tex Johnston
 
wnflyguy
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WN And Beverage Carts?

Mon Nov 19, 2012 6:30 pm

Half carts didn't work out well.
They tipped over during heavy turbulence or if you hooked someones foot.
Instead of just using regular carts like every other airline WN tried to reinvent the wheel and failed with the half carts.
I think if WN would have used Full carts you would still see crews using them on 800 flights.
I can see WN transition to Full carts in the future especially if 3ed party Provo starts servicing WN planes in international out stations in the future.
that's just my view on this subject wnfg 
my post are my opinion only and not those of southwest airlines and or airtran airlines.
 
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b727fa
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WN And Beverage Carts?

Mon Nov 19, 2012 6:42 pm

I remember using 1/2 carts on the 727 for years. And what about 1/2 carts on RJ's? I don't think those are actually the issue, but rather, HOW they're being used. II'm not saying the WN FA's don't know HOW to use them, but that WN may have them catered oddly or awkwardly so as to be un-user friendly.
My comments/opinions are my own and are not to be construed as the opinion(s) of my employer.
 
phllax
Posts: 334
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RE: WN And Beverage Carts?

Mon Nov 19, 2012 7:14 pm

US used half carts when the Airbus first arrived. Once staffing went to FAA minimums and traditional food service went away, it didn't make any sense to have them anymore. They did have some problems with them tipping if they weren't set up correctly, but that was rare.

As for SW - I hear that most of the F/A's whined about it and that's why the use of them is being discontinued. However, they're not being removed from the airplanes.
 
737tdi
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RE: WN And Beverage Carts?

Mon Nov 19, 2012 7:25 pm

Quoting phllax (Reply 4):
As for SW - I hear that most of the F/A's whined about it and that's why the use of them is being discontinued. However, they're not being removed from the airplanes.




I thought they were being discontinued? IMO, there is no reason to have them. If 3 flight attendants can do 143 passengers then 4 should be able to handle an 800 model without carts.??? I don't know but they seem to have zero problems the way it is on the 300/500/700. If there was more then snacks/peanuts maybe I would think different but there's not. I flew from BHM to DAL this morning and the F/A's had no problem working this flight. Granted it was only half full, but I've flown full flights that are just as routine.
 
737tanker
Posts: 246
Joined: Fri Dec 30, 2005 2:47 am

RE: WN And Beverage Carts?

Mon Nov 19, 2012 7:36 pm

Quoting phllax (Reply 4):
However, they're not being removed from the airplanes.

That is correct the carts are staying in the -800s, even the new ones being delivered. However they are at this time only being used as storage for the ice, sodas, beers, ect. The F/As are doing the cabin service with trays in the -800s, just like in the other aircraft,
 
eastern747
Posts: 578
Joined: Tue Oct 17, 2006 5:34 am

RE: WN And Beverage Carts?

Mon Nov 19, 2012 7:50 pm

One of the problems I've noticed with the bev/snack service is stopping to run the credit cards.Granted, it's much better than cash, (for the airline too). However, if the F/A's are in a roll doing the thing down the asiles, having to stop to run a card is a pain. Why don't they use prepaid cards. Every cocktail one price...beer, wine liquor $5.00. Bing bang boom!
 
737tdi
Posts: 1116
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RE: WN And Beverage Carts?

Mon Nov 19, 2012 10:36 pm

Quoting EASTERN747 (Reply 7):
One of the problems I've noticed with the bev/snack service is stopping to run the credit cards.Granted, it's much better than cash, (for the airline too). However, if the F/A's are in a roll doing the thing down the asiles, having to stop to run a card is a pain. Why don't they use prepaid cards. Every cocktail one price...beer, wine liquor $5.00. Bing bang boom!




Does not really matter does it? Prepaid cards would take just as much time. They only have to enter 1 or 2 numbers. Pretty simple. Liquor or Wine/Beer/Monster. Not to slow really. Much quicker then cash.

Something that got me yesterday. Our F/A's take tips??? Wow, I have never seen this before. Been here for 13 years and I never new that.
 
strangr
Posts: 108
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RE: WN And Beverage Carts?

Tue Nov 20, 2012 6:51 am

Why do more companies don't just have a service area, or vending machine type of product, especially a low cost company. I can understand the first and business customers getting a service, but us cattle class customers should have to get up and get our own, after all we do want cheap or we fly legacy.

I often on an hour flight don't mind 2 beers, so they will offer me one, then I need to get their attention and damn that can be hard. If I was able to get up and go and get one I'd be happier.

Most companies no matter how hard I would beg will not serve me a second beer at the same time as the first.
 
0newair0
Posts: 314
Joined: Fri Jun 01, 2007 12:21 am

RE: WN And Beverage Carts?

Tue Nov 20, 2012 1:10 pm

Quoting strangr (Reply 9):
Most companies no matter how hard I would beg will not serve me a second beer at the same time as the first.

Are you paying for the beers or are the complimentary? If you're paying for them the FA's should have no problem giving you 2 beers. If they are complimentary I could understand why they only give you one during the service.
"The future belongs to those who believe in the beauty of their dreams."
 
nws2002
Posts: 713
Joined: Wed Feb 13, 2008 11:04 pm

RE: WN And Beverage Carts?

Tue Nov 20, 2012 4:32 pm

Quoting strangr (Reply 9):
Most companies no matter how hard I would beg will not serve me a second beer at the same time as the first.

Because the FA wants to see how you handle the first one before they give you a second one.
 
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hOMSaR
Posts: 1343
Joined: Tue Jan 19, 2010 4:47 am

RE: WN And Beverage Carts?

Tue Nov 20, 2012 6:13 pm

Quoting strangr (Reply 9):
Why do more companies don't just have a service area, or vending machine type of product, especially a low cost company. I can understand the first and business customers getting a service, but us cattle class customers should have to get up and get our own, after all we do want cheap or we fly legacy.

That would just jam the aisles with dozens of folks lining up to get their drinks or snacks, then having no way to get back to their seats because of all the others still lined up to get stuff.

Plus, it would probably be a lot harder to secure all the stuff from turbulence and whatnot.

The FAs have to be on the plane anyway, so it's really much easier to have them walk up and down the aisle handing stuff out than to make people get it themselves.

On long-haul flights on large planes, it might make sense to have a setup like that so passengers can get stuff at their leisure, but on short-haul 737s, it really wouldn't work (plus it would probably take up more space than the current galleys).
The plural of Airbus is Airbuses. Airbii is not a word, and doesn't even make sense.
 
FI642
Posts: 992
Joined: Sat Mar 12, 2005 9:48 am

RE: WN And Beverage Carts?

Wed Nov 21, 2012 4:22 am

Never ever understood half carts. Some F/A friends "acquired" galley carts to use at home for parties.
Half carts aren't nearly as stable, like to tip over, and love to jump around in turbulence . Use full sized
carts.

My friend Peg who is a WN F/A said they have gone back to standard WN bev service.
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