Jerseyguy
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F9 Canceled Flt Policy Rtes < Than Dly

Wed Nov 21, 2012 3:55 pm

Looking to go to MCO this Febuary and want to try F9 from TTN. If my flight is canceled dont want to be stuck in FL. What is their policy? Do they offer flights on other airlines or would you have to wait for the next flight that might be 2 days away?
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azstar
Posts: 412
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RE: F9 Canceled Flt Policy Rtes < Than Dly

Wed Nov 21, 2012 3:59 pm

They have interline agreements with some airlines. Not Delta, though, IIRC.

[Edited 2012-11-21 08:06:15]
 
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flashmeister
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RE: F9 Canceled Flt Policy Rtes < Than Dly

Wed Nov 21, 2012 4:19 pm

Check out http://www.flyfrontier.com/customer-service/customer-commitment. They have sections dealing with both controllable (mx, diversions, etc) delays and uncontrollable (weather, etc) delays. They apparently have ticketing agreements with AA, US, and UA (among others), so getting a flight MCO-PHL wouldn't be the end of the world probably.
 
Jerseyguy
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RE: F9 Canceled Flt Policy Rtes < Than Dly

Wed Nov 21, 2012 4:37 pm

Thanks. Yeah worst case scenario a flight to PHL on US. Septa to West Trenton and a cab to the airport

[Edited 2012-11-21 08:38:41]
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knope2001
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RE: F9 Canceled Flt Policy Rtes < Than Dly

Thu Nov 22, 2012 1:34 am

For what it's worth, Frontier has among the lowest cancelation rates month after month. Their operational philosophy is to take delays over cancelations, and while it means their on time record is usually sort of lackluster, they work hard to avoid axing flights.
 
Cubsrule
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RE: F9 Canceled Flt Policy Rtes < Than Dly

Thu Nov 22, 2012 2:25 am

Quoting knope2001 (Reply 4):
Their operational philosophy is to take delays over cancelations, and while it means their on time record is usually sort of lackluster, they work hard to avoid axing flights.

Is that a "Midwest-ism?" I seem to remember that trait, at least on Skyway.
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knope2001
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RE: F9 Canceled Flt Policy Rtes < Than Dly

Thu Nov 22, 2012 12:56 pm

Quoting Cubsrule (Reply 5):
Is that a "Midwest-ism?" I seem to remember that trait, at least on Skyway.

I think it was. Hard to know if there's any trace of that carrying over from YX to F9....perhaps not. If anything it might be a function of smaller airlines with fewer alternate flight options.

Although nobody likes to be delayed, especially if there are not a lot of mis-connections to deal with, just running everything as scheduled but late probably makes sense for smaller airlines. It's just harder for them to absorb the displaced passengers if flights cancel.
 
Bobloblaw
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RE: F9 Canceled Flt Policy Rtes < Than Dly

Thu Nov 22, 2012 1:28 pm

I was in DEN during heavy snow, over 18 inches, and WN canclled everything, UA more than 50% and F9 less than 10%. It got to my destination about 90 min late tops.

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