airliner371
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SWA Offers New Boarding Option

Mon Jan 21, 2013 5:28 pm

 
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yellowtail
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RE: SWA Offers New Boarding Option

Mon Jan 21, 2013 5:32 pm

Wow! $40! I could see $20 or so....but $40 seems a little excessive, especially if you can't purchase it in advance.
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Cubsrule
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RE: SWA Offers New Boarding Option

Mon Jan 21, 2013 5:34 pm

Where is this? Is it unused business select? After elites but before early bird? It's not very clear.
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rising
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RE: SWA Offers New Boarding Option

Mon Jan 21, 2013 5:34 pm

Seems like a good way try and build incremental sales. I'd be curious as to how many actually make the purchase.

Too bad though you can't purchase it in privacy at the kiosk.
If it doesn't make sense, it's because it's not true.
 
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par13del
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RE: SWA Offers New Boarding Option

Mon Jan 21, 2013 5:36 pm

So the only difference between the nickle and dime charges on other airlines which in a lot of cases is unavoidable and this new WN charge is that they are giving you the option to upgrade on day of travel within 45 minutes of departure?
I would be interested in knowing how they determine how many "slots" are availabe for sale 45 minutes before departure and whether the selection process has any negative effect on the other boarding groups where a pax may choose not to spend the extra cash.
 
Cubsrule
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RE: SWA Offers New Boarding Option

Mon Jan 21, 2013 5:44 pm

Quoting par13del (Reply 4):
I would be interested in knowing how they determine how many "slots" are availabe for sale 45 minutes before departure and whether the selection process has any negative effect on the other boarding groups where a pax may choose not to spend the extra cash.

I would expect that this includes some or all of the following "slots:"

- Business Select passengers who have checked in but then cancelled
- Unused Business Select slots between the end of business select and 16 (so A11 to A15 if there are 10 business select passengers checked in)
- A-list passengers who have automatically been checked in and then cancelled

The way WN works is that if a passenger cancels after checking in, his slot is not automatically filled, but it can fill with a later checkin. So if the Business Select passenger holding A3 cancels after 8 passengers have checked in, A4 through A8 will keep those numbers. Currently, if a ninth Business Select passenger checks in after A3 has cancelled, he gets A3. Otherwise, it goes "empty." A-list works the same way (but they are checked in automatically, so it would have to be a booking or change within 24 hours to fill the slot).
I can't decide whether I miss the tulip or the bowling shoe more
 
MaverickM11
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RE: SWA Offers New Boarding Option

Mon Jan 21, 2013 5:55 pm

This is one of the sillier fees out there but I guess you can't blame them for trying.
E pur si muove -Galileo
 
GentFromAlaska
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RE: SWA Offers New Boarding Option

Mon Jan 21, 2013 6:09 pm

Quoting yellowtail (Reply 1):
Wow! $40! I could see $20 or so

Concur! I could see $25 max. I'd like to see the numbers of the beta testing in SAN. I'll continue to take my chances with the free option 24 hours in advance. I also hope the gates tell military traveling in uniform not to partake in this in that they receive special boarding consideration at many if not all WN cities.

Reading between the lines I see this as a strong message from WN that they recognized the necessity the need to generate revenue from accessorial services but will not waiver or compromise the free baggage allowance.

Quoting par13del (Reply 4):
So the only difference between the nickle and dime charges on other airlines which in a lot of cases is unavoidable

Unavoidable    How is it unavoidable if someone in the chain of command opted for fee based accessorial charges or copied what carrier "B" was doing? When one has a choice I would call it avoidable.
Man can be taken from Alaska. Alaska can never be taken from the man.
 
BD338
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RE: SWA Offers New Boarding Option

Mon Jan 21, 2013 6:11 pm

Unless you have a high B or C group number, or a carry on the size of Iowa, and need to take an entire bin to yourself, I'm not sure it will be worth $40. Depending on the number of 'throughs' there should be plenty of aisle/window and overhead space up to the late B's. At least that seems to be my experience. Still, it's entirely voluntary and if only 0.5% of WN passengers spend the cash that's still an extra ~$20M a year.
 
JoePatroni707
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RE: SWA Offers New Boarding Option

Mon Jan 21, 2013 6:12 pm

I would not waste my money. I flew revenue last month on WN, and purchased early checkin. I did get position A31, but when I got on the airplane it was 80% full with thru passengers. I still ended up with a crappy seat. So now pay $40 and still get a crappy seat??? No thanks!
 
mrskyguy
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RE: SWA Offers New Boarding Option

Mon Jan 21, 2013 6:49 pm

Quoting GentFromAlaska (Reply 7):
Reading between the lines I see this as a strong message from WN that they recognized the necessity the need to generate revenue from accessorial services but will not waiver or compromise the free baggage allowance.

Interesting theory. As a frequent WN traveler, I suspect it has more to do with taking advantage of an opportunity to sell "empty line space' than it does as an indicator of a need to generate additional sales to overlap bags flying free. Think about it. How many times have you stood in line at position A16 and had 3 people in front of you in positions A1, 2 & 3? It doesn't happen all the time, but it's certainly frequent enough to capitalize upon.

Plus, if I wasn't able to check in 24 hours before and I've got a 20 minute connection (or are otherwise tight on time) and I've got B58, I'd consider purchasing this to ensure my carry-on stays with me (especially on a -300 or -500 series).
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ouboy79
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RE: SWA Offers New Boarding Option

Mon Jan 21, 2013 6:56 pm

Quoting Cubsrule (Reply 2):
Where is this? Is it unused business select? After elites but before early bird? It's not very clear.

From my understanding, it will be the unused Business Select positions. So if anything from A1-A15 is available, they can pay the $40 and move up to that. However, the Business Select perks (free drink, max points, etc) is not included in the $40.
 
GentFromAlaska
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RE: SWA Offers New Boarding Option

Mon Jan 21, 2013 7:41 pm

Quoting mrskyguy (Reply 10):
How many times have you stood in line at position A16 and had 3 people in front of you in positions A1, 2 & 3? It doesn't happen all the time

Wow being able to board in A4 would be a treat. As a non-fee-er I don't think I ever have boarded less than A15. In all honesty I don't sweat it; if I have any "A" through mid "B" boarding group assignment I'm usually guaranteed a window or aisle seat. The "C" tend to scare me a little bit which only happened once. I still got a window seat. Flying with family can be a little more challenging.

BNA which is usually my O&D airport and a WN focus city offers multiple flights to a lot of places so I am afforded the opportunity to pick my flights carefully. My last WN flight was BNA-MDW-PVD with no change of aircraft in MDW. WN ka-bashed their BNA-PVD non-stop so I found the next best thing. Connecting through BWI was not an option on that day.

I usually end up with a higher "A" boarding group assignment. I might add I seem to have better luck with the WN smart-phone App 24 hours in advance than I do checking in on my laptop.

I would think Los Angeles also affords you the opportunity to pick and choose. If not at LAX but any of other airports in the region. I've flown into LAX and returned from SNA.

This new $40 fee was just reported in the media Fox Business News just aired it.
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Dreadnought
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RE: SWA Offers New Boarding Option

Mon Jan 21, 2013 7:55 pm

They have ruined Southwest Airlines. It used to be so simple. Show up at the gate, get in line and board - first come first serve. Now it's more complicated than any regular airline.

I live in Atlanta and frequently have to travel to Dallas. Both are SWA hubs after thir purchase of Airtran, and every single trip I find cheaper prices on AA, US or other airlines. They are supposed to be simple and cheaper.

It's sad to see a great little airline screw themselves so badly - I used to love flying them. But I have no plans to ever fly them again.
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MountainFlyer
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RE: SWA Offers New Boarding Option

Mon Jan 21, 2013 8:09 pm

Quoting Cubsrule (Reply 2):
Where is this? Is it unused business select? After elites but before early bird? It's not very clear.
Quoting ouboy79 (Reply 11):
From my understanding, it will be the unused Business Select positions. So if anything from A1-A15 is available, they can pay the $40 and move up to that. However, the Business Select perks (free drink, max points, etc) is not included in the $40.

   LA Times article is saying it guarantees you'll be in the first 15.

http://www.latimes.com/business/mone...t-new-fee-20130121,0,3072224.story
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GentFromAlaska
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RE: SWA Offers New Boarding Option

Mon Jan 21, 2013 8:20 pm

Quoting Dreadnought (Reply 13):
They have ruined Southwest Airlines. It used to be so simple. Show up at the gate, get in line and board - first come first serve

I agree. Only the handicapped generally took a precedence. In today's environment it's a "pay to play or take your chances." mentallity.
Man can be taken from Alaska. Alaska can never be taken from the man.
 
Cubsrule
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RE: SWA Offers New Boarding Option

Mon Jan 21, 2013 8:20 pm

Quoting Dreadnought (Reply 13):
They are supposed to be simple and cheaper.

They are supposed to be cheaper? Says who?

On a route like ATL-DAL where WN has to connect you somewhere, shouldn't they charge more than AA or DL? DAL is a poor airport from which to compare (at least until next year).

Quoting Dreadnought (Reply 13):
how up at the gate, get in line and board - first come first serve. Now it's more complicated than any regular airline.

How so? WN has three boarding zones: A, B and C. DL has what, eleven on a narrowbody?
I can't decide whether I miss the tulip or the bowling shoe more
 
ouboy79
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RE: SWA Offers New Boarding Option

Mon Jan 21, 2013 8:44 pm

Quoting Dreadnought (Reply 13):
They have ruined Southwest Airlines. It used to be so simple. Show up at the gate, get in line and board - first come first serve. Now it's more complicated than any regular airline.

I don't see that. You have a boarding pass with the number you get on the plane with. There is no need to mad dash to the gate counter and line up to get your plastic boarding card. The boarding is also pretty orderly. How many time those on other airlines when they call zones do people line up properly? Most of my experience is that it is just a mad mob rushing the gate area (combined with people standing right by the door already).

Quoting Dreadnought (Reply 13):
I live in Atlanta and frequently have to travel to Dallas. Both are SWA hubs after thir purchase of Airtran, and every single trip I find cheaper prices on AA, US or other airlines. They are supposed to be simple and cheaper.

Since when is hub to hub flying ever cheaper on a legacy? I would say the fare structure is maybe a bit simplier on WN (though not as much as it use to be) and you can build everything one way and not get screwed. However, they also haven't go through Chapter 11 like everyone else has.

Quoting Dreadnought (Reply 13):
It's sad to see a great little airline screw themselves so badly - I used to love flying them. But I have no plans to ever fly them again.

Little? Largest domestic carrier in the United States is not little. I don't really see any justification in this post why you won't fly WN again, but that is probably best held for a different thread.

Quoting MountainFlyer (Reply 14):
LA Times article is saying it guarantees you'll be in the first 15.

Another part I left out. If you are on an Anytime fare already, you'll probably just be offered the upgrade to Business Select - since it'll be cheaper. Which I don't understand why anyone doesn't take the Business Select fare if they are flying full Y.
 
777fan
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RE: SWA Offers New Boarding Option

Mon Jan 21, 2013 8:53 pm

Looks like WN is increasingly sliding down the slippery revenue-grabbing slope. What's next, bidding for the unused Biz Select slots with the opening bid set to $40? I've become increasingly dependent upon WN as of late and agree with the other posts that mention just how convoluted WN's boarding/seat grabbing process has become. They might as well create a new tier of "Super Business Select-Your-Seat" fares whereby you can actually reserve a seat at reservation.

While we're at it, why not lay out WN's other revenue options outside of charging for bags (never say never), ala carte snacks (you know they wouldn't want to lug around dead weight) and IFE (doubtful given the capital investment required to pull it off).

777fan
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ouboy79
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RE: SWA Offers New Boarding Option

Mon Jan 21, 2013 9:08 pm

Quoting 777fan (Reply 18):
ala carte snacks (you know they wouldn't want to lug around dead weight)

I always felt a Delta SkyDeli type cart in the jetbridge option is something that could work. Make the snack box $5.
 
MaverickM11
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RE: SWA Offers New Boarding Option

Mon Jan 21, 2013 9:13 pm

Quoting ouboy79 (Reply 17):
However, they also haven't go through Chapter 11 like everyone else has.

They didn't have decades of labor and regulatory baggage when Deregulation hit either.

Quoting ouboy79 (Reply 17):
How many time those on other airlines when they call zones do people line up properly? Most of my experience is that it is just a mad mob rushing the gate area (combined with people standing right by the door already).

I think WN and legacy carriers' boarding processes are converging onto the same overcomplicated morass, except you have an assigned seat on other carriers.
E pur si muove -Galileo
 
usflyguy
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RE: SWA Offers New Boarding Option

Mon Jan 21, 2013 9:16 pm

Quoting Dreadnought (Reply 13):
They have ruined Southwest Airlines. It used to be so simple. Show up at the gate, get in line and board - first come first serve. Now it's more complicated than any regular airline.

I live in Atlanta and frequently have to travel to Dallas. Both are SWA hubs after thir purchase of Airtran, and every single trip I find cheaper prices on AA, US or other airlines. They are supposed to be simple and cheaper.

It's sad to see a great little airline screw themselves so badly - I used to love flying them. But I have no plans to ever fly them again.

Because they haven't royally screwed their employees and debtors in the bankruptcy process? Those others you speak of have filed for bankruptcy screwing over their employees,, debtors, and the tax-paying public
My post is my ideas and my opinions only, I do not represent the ideas or opinions of anyone else or company.
 
airbazar
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RE: SWA Offers New Boarding Option

Mon Jan 21, 2013 9:29 pm

Quoting GentFromAlaska (Reply 12):
Flying with family can be a little more challenging.

If you're traveling with children which is my case, you're guaranteed a window or aisle because the FA's will do anything they can in order to get someone to give up their seat so the kid(s) don't have to seat by themselves. That's been my experience. As for the fee, it's not for me. Life's too short to worry about little things like being stuck in a middle seat for a couple of hours.

[Edited 2013-01-21 13:30:35]
 
ouboy79
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RE: SWA Offers New Boarding Option

Mon Jan 21, 2013 9:39 pm

Quoting MaverickM11 (Reply 20):
I think WN and legacy carriers' boarding processes are converging onto the same overcomplicated morass, except you have an assigned seat on other carriers.

I agree here. I would like to see WN take the lead on a new boarding process method. It might lead to assigned seating, but with int'l coming that's going to be needed at some point. Would love to see a zone process that fills the plane more efficiently so people aren't waiting in the isles and crawling over each other. It might very well be a combination of assigned seat and boarding position.
 
Cubsrule
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RE: SWA Offers New Boarding Option

Mon Jan 21, 2013 9:42 pm

Quoting ouboy79 (Reply 23):
but with int'l coming that's going to be needed at some point.

Why? VB does not assign seats.

Quoting ouboy79 (Reply 23):
Would love to see a zone process that fills the plane more efficiently so people aren't waiting in the isles and crawling over each other.

I think WN's process does a fairly good job of accomplishing this, actually, because passengers have different preferences on where to sit. Some go for the front, some for the back. Some grab a window, some like aisles. Most zone boarding processes necessarily put lots of people at the same part of the plane at the same time.
I can't decide whether I miss the tulip or the bowling shoe more
 
hiflyeras
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RE: SWA Offers New Boarding Option

Mon Jan 21, 2013 9:51 pm

Why would you pay an extra $40 each way for a 'good' boarding position when you can fly another airline and have a pre-assigned seat...for FREE. I know that AA is getting bad about making you pay for an aisle seat but $40 each way seems excessive...and totally contrary to the whole idea of the simplicity of flying WN. They're no better than everyone else when it comes to nickle and diming.
 
Cubsrule
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RE: SWA Offers New Boarding Option

Mon Jan 21, 2013 9:57 pm

Quoting HiFlyerAS (Reply 25):
Why would you pay an extra $40 each way for a 'good' boarding position when you can fly another airline and have a pre-assigned seat...for FREE.

It's pretty hard to get a decent assigned seat without paying extra on most legacies these days, at least if you book fairly close to departure.
I can't decide whether I miss the tulip or the bowling shoe more
 
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par13del
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RE: SWA Offers New Boarding Option

Mon Jan 21, 2013 10:06 pm

Quoting GentFromAlaska (Reply 7):
How is it unavoidable if someone in the chain of command opted for fee based accessorial charges or copied what carrier "B" was doing?

If you are in boarding Group C or B it is your choice to pay $40.00 to improve you boarding position, if you choose not to pay the $40.00 the group selected at purchase remains intact.
If you are heading on a one week vacation with your family, can you avoid carrying a suitcase thus paying the charge?
Those are the instances that I call avoidable and unavoidable.
 
MSPNWA
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RE: SWA Offers New Boarding Option

Mon Jan 21, 2013 10:13 pm

Seems like this policy is a no-brainer to me. Look at the advantages:

--the end of the BS boarding group is potentially filled, not hurting an efficient boarding process
--for WN, that's $40 in revenue, and it really doesn't cost them anything
--customers who either got a poor boarding position or just want the best position possible might have a better option now

More simple, convenient options for customers should only help both parties. I'll just stick with the Early Bird option, but if you want to pay for this, good for you.
 
mcdu
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RE: SWA Offers New Boarding Option

Mon Jan 21, 2013 10:16 pm

Quoting usflyguy (Reply 21):
Because they haven't royally screwed their employees and debtors in the bankruptcy process? Those others you speak of have filed for bankruptcy screwing over their employees,, debtors, and the tax-paying public

Are you sure about the last part of your claim? As for the rest I think WN announced that is has a labor cost issue recently. The employees will be getting a reality check very soon.


In 1990, the airline registered its aircraft in Houston so it could pay aircraft taxes in Houston, even though the actual corporate headquarters were in Dallas. Southwest was not physically relocating any assets, but Texas state law allowed the airline to choose either Dallas or Houston as the city of registry of its aircraft.
 
MeanGreen
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RE: SWA Offers New Boarding Option

Mon Jan 21, 2013 10:18 pm

I agree with those that find the boarding process to be convoluted. I bought a business select ticket on a flight a few months ago (short notice trip) and had A7. The flight went on a mechanical and thy put me on another. I was shocked that I now had position B (something high). I asked the agent why I wasn't in the business select group and she said they couldn't double book the numbers. Their IT is horrible! I also don't like the lining up and having to ask people what number they are. I prefer assigned seats. I also wondered what would happen if you paid for an early slot and got stopped by TSA at the gate for additional screening. Do you lose your space in line?
 
flyfree727
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RE: SWA Offers New Boarding Option

Mon Jan 21, 2013 10:34 pm

Quoting yellowtail (Reply 1):
Wow! $40! I could see $20 or so....but $40 seems a little excessive

They're trying to play catch up in all the millions they've missed out in bag fees  

AA ORD
 
airliner371
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RE: SWA Offers New Boarding Option

Mon Jan 21, 2013 10:43 pm

Quoting mcdu (Reply 29):
The employees will be getting a reality check very soon.

No, all they are doing is when an employee retires, they aren't replacing them to lower expenses. No layoffs etc...

Quoting par13del (Reply 27):

You are 100% on target.
 
Type-Rated
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RE: SWA Offers New Boarding Option

Mon Jan 21, 2013 10:54 pm

[quote=ouboy79,reply=19]I always felt a Delta SkyDeli type cart in the jetbridge option is something that could work. Make the snack box $5.

Ah, the return of the "Bistro Bag" ala AA.
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737tanker
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RE: SWA Offers New Boarding Option

Mon Jan 21, 2013 10:55 pm

Quoting Cubsrule (Reply 2):
Where is this? Is it unused business select? After elites but before early bird? It's not very clear

The spots are coming from the unused Business Select (A1 - A15). Another change to boarding is that any A-Listers who didn't get an "A" Boarding number will board after all "A"s and before family boarding.
 
Silver1SWA
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RE: SWA Offers New Boarding Option

Mon Jan 21, 2013 11:48 pm

Guys, I see no problem with offering something that customers are willing to pay for. They aren't forcing anyone to pay this fee.

As for the whole process becoming convoluted...it's the "me me me first" rush to the front mentality that creates demand for options like this.
ALL views, opinions expressed are mine ONLY and are NOT representative of those shared by Southwest Airlines Co.
 
ouboy79
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RE: SWA Offers New Boarding Option

Mon Jan 21, 2013 11:51 pm

Quoting HiFlyerAS (Reply 25):
Why would you pay an extra $40 each way for a 'good' boarding position when you can fly another airline and have a pre-assigned seat...for FREE. I know that AA is getting bad about making you pay for an aisle seat but $40 each way seems excessive...and totally contrary to the whole idea of the simplicity of flying WN. They're no better than everyone else when it comes to nickle and diming.

Why? Instead of getting on the plane early and getting a better seat...BIN SPACE. Granted not a major issue on WN due to no bag fees, but I still find bins to be extremely packed when I fly. Which can be an issue for me since I never check a bag unless I'm paying for the ticket.

Quoting mcdu (Reply 29):
Are you sure about the last part of your claim? As for the rest I think WN announced that is has a labor cost issue recently. The employees will be getting a reality check very soon.

WN does have higher than average labor costs, but don't expect any pay cuts or layoffs. Work rules is where the savings can be found. Not sure if there will be buyouts again, but wouldn't be shocked.

Quoting MeanGreen (Reply 30):
I agree with those that find the boarding process to be convoluted. I bought a business select ticket on a flight a few months ago (short notice trip) and had A7. The flight went on a mechanical and thy put me on another. I was shocked that I now had position B (something high). I asked the agent why I wasn't in the business select group and she said they couldn't double book the numbers. Their IT is horrible! I also don't like the lining up and having to ask people what number they are. I prefer assigned seats. I also wondered what would happen if you paid for an early slot and got stopped by TSA at the gate for additional screening. Do you lose your space in line?

While true they can't double book boarding numbers, if you were on a Business Select ticket than they should have made that accommodation regardless of the position number. As far as the lining up part, I never ask anyone's number. I just go in the section I'm listed under and if its off by 2 or 3 numbers who cares. As far as being stopped by the TSA, doesn't look like that is a WN issue so not much they can do about it. They aren't going to stop boarding until you are completely screened again.

Quoting 737tanker (Reply 34):
The spots are coming from the unused Business Select (A1 - A15). Another change to boarding is that any A-Listers who didn't get an "A" Boarding number will board after all "A"s and before family boarding.

A much needed change IMO. I still would like to see a couple more changes made. Rows 1-3 and Emergency Exits reserved for Business Select passengers. Not saying they have to sit their...just keep others from taking those more prime seats. I would also rather see employees sitting in the exit rows over paying pax.
 
777fan
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RE: SWA Offers New Boarding Option

Tue Jan 22, 2013 12:01 am

Quoting ouboy79 (Reply 19):
I always felt a Delta SkyDeli type cart in the jetbridge option is something that could work. Make the snack box $5.
Quoting type-rated (Reply 33):
[quote=ouboy79,reply=19]I always felt a Delta SkyDeli type cart in the jetbridge option is something that could work. Make the snack box $5.

Ah, the return of the "Bistro Bag" ala AA.

I'm sure somebody at WN has already determined it's not worth the catering contract, additional carry-on/refuse weight, and labor (time spent collecting refuse and vacuuming crumbs) to institute such an offering...especially at a meager $5 charge!

777fan
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mcdu
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RE: SWA Offers New Boarding Option

Tue Jan 22, 2013 12:43 am

Quoting airliner371 (Reply 32):
No, all they are doing is when an employee retires, they aren't replacing them to lower expenses. No layoffs etc...

What happens when there aren't enough retiree's or volunteers in an early out?

Head count alone won't solve the cost issue. Also, WN employees are theoretically have the most productivity compared to other carriers. There isn't a great deal of room to ask for work rule enhancements. The only big item remaining to get real cost down is a combination of paycuts and head reduction. I could see WN starting to withdraw from some of the money losing and marginal profit routes.

WN has asset ownership on their side going into this struggle along with good cash on hand. However, they have some serious work to do. This fee for boarding is not going to be received well and it is just a precursor to more fees. Some of the WN employees may have their jobs saved by fees going forward.
 
airliner371
Topic Author
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Joined: Wed Aug 22, 2012 9:53 pm

RE: SWA Offers New Boarding Option

Tue Jan 22, 2013 12:51 am

Quoting mcdu (Reply 38):
WN starting to withdraw from some of the money losing and marginal profit routes.

They have been doing that for about 2 years now.

Quoting mcdu (Reply 38):
This fee for boarding is not going to be received well

It will be perceived fine, its really not the same kind of fee as a bag fee, its an added bonus fee.

Quoting mcdu (Reply 38):
What happens when there aren't enough retiree's or volunteers in an early out?

They haven't said anything but I would assume they would offer voluntary buyouts. Keep in mind much of the cut in head count is coming from HQ.
 
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crj900lr
Posts: 389
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RE: SWA Offers New Boarding Option

Tue Jan 22, 2013 1:28 am

Assign seats like the others and we can eliminate all of this lining up in A/B/C groups. When your section of the plane is called to board you board, everyone knows where they are sitting already cause the seat is assigned. Seems to work pretty well for DL, US, AA, and the others.
 
airliner371
Topic Author
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Joined: Wed Aug 22, 2012 9:53 pm

RE: SWA Offers New Boarding Option

Tue Jan 22, 2013 1:37 am

Quoting crj900lr (Reply 41):

Assign seats like the others and we can eliminate all of this lining up in A/B/C groups.

Frankly, open seating works so much better then assigned seating. People form a mob when the zone is called, people board in wrong zones purposely, it forms mobs in the isles. Open seating the way Southwest does it is actually more organized.
 
777ord
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RE: SWA Offers New Boarding Option

Tue Jan 22, 2013 1:37 am

I'd rather pay $25 for a checked bag.. That just seems like a sneaky way of avoiding the inevitable...
 
Silver1SWA
Crew
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RE: SWA Offers New Boarding Option

Tue Jan 22, 2013 1:43 am

Quoting crj900lr (Reply 41):
Assign seats like the others and we can eliminate all of this lining up in A/B/C groups. When your section of the plane is called to board you board, everyone knows where they are sitting already cause the seat is assigned. Seems to work pretty well for DL, US, AA, and the others.


They tried it and the customers didn't like it. They tried many different assigned seating methods and they had a negative impact on boarding times so they came up with the current boarding method.
ALL views, opinions expressed are mine ONLY and are NOT representative of those shared by Southwest Airlines Co.
 
NWAROOSTER
Posts: 1032
Joined: Mon Feb 14, 2005 2:29 pm

RE: SWA Offers New Boarding Option

Tue Jan 22, 2013 1:43 am

Can't wait.......What great big deal..........Whoopee........   
Procrastination Is The Theft Of Time.......
 
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crj900lr
Posts: 389
Joined: Fri Mar 18, 2011 1:44 am

RE: SWA Offers New Boarding Option

Tue Jan 22, 2013 1:45 am

Quoting airliner371 (Reply 42):
Open seating the way Southwest does it is actually more organized.

Until you get into the jetway and its backed up or finally get onto the plane and there are people looking all over for seats cause there are 4 in their group and they need those 4 seats to be by each other. If they had seat assignments beforehand they would have already been seated when you got on the plane. I'm sure in due time they will go to assigned seating as they are changing things here and there.
 
airliner371
Topic Author
Posts: 2131
Joined: Wed Aug 22, 2012 9:53 pm

RE: SWA Offers New Boarding Option

Tue Jan 22, 2013 1:45 am

Quoting 777ord (Reply 43):
I'd rather pay $25 for a checked bag

This fee does not relate to bags except helping people that are carrying a bag. This is an extra option for anyone that was simply not provided prior.

Quoting crj900lr (Reply 46):

Like a previous post said, they tested assigned seating and it wasn't as efficient, that says it all.

[Edited 2013-01-21 17:48:17]
 
Cubsrule
Posts: 11656
Joined: Sat May 15, 2004 12:13 pm

RE: SWA Offers New Boarding Option

Tue Jan 22, 2013 2:10 am

Quoting ouboy79 (Reply 36):
While true they can't double book boarding numbers, if you were on a Business Select ticket than they should have made that accommodation regardless of the position number.

I have had lots of changed flights on Business Select tickets - both of my doing and of WN's doing - and have never not gotten an A1-15 boarding pass.

Quoting ouboy79 (Reply 36):
As far as being stopped by the TSA, doesn't look like that is a WN issue so not much they can do about it.

At most airports with a decent number of WN operations, TSA is good about arriving at the gate and screening in time that they don't need to pull folks out of line. I often see TSA in BNA walking through the A group checking bags or IDs before boarding begins.

Quoting mcdu (Reply 38):
This fee for boarding is not going to be received well and it is just a precursor to more fees.

Why would it be any worse received than early bird checkin, which has been well received?
I can't decide whether I miss the tulip or the bowling shoe more
 
Silver1SWA
Crew
Posts: 4458
Joined: Wed Mar 10, 2004 6:11 pm

RE: SWA Offers New Boarding Option

Tue Jan 22, 2013 2:40 am

Quoting Cubsrule (Reply 48):
Quoting mcdu (Reply 38):
This fee for boarding is not going to be received well and it is just a precursor to more fees.

Why would it be any worse received than early bird checkin, which has been well received?

Exactly. And it's not a fee in the bad sense. It's an additional service provided at a price. And the kicker? It's OPTIONAL!

Some replies above are missing the "In my anti-WN opinion" preface.
ALL views, opinions expressed are mine ONLY and are NOT representative of those shared by Southwest Airlines Co.
 
bond007
Posts: 4425
Joined: Mon Mar 14, 2005 2:07 am

RE: SWA Offers New Boarding Option

Tue Jan 22, 2013 3:00 am

Quoting crj900lr (Reply 41):
Assign seats like the others and we can eliminate all of this lining up in A/B/C groups. When your section of the plane is called to board you board, everyone knows where they are sitting already cause the seat is assigned. Seems to work pretty well for DL, US, AA, and the others.

You're kidding right?

I fly every week on a variety airlines, and the only 'cattle call' is on airlines other than WN. Please tell me which airlines you've been on where everybody boards in an orderly fashion instead of the 'Zone 1' rush to the door.

What I find quite interesting, and humorous, is that the WN boarding process once known as the most worse and chaotic, is now by far the most orderly and efficient of all.

Jimbo
I'd rather be on the ground wishing I was in the air, than in the air wishing I was on the ground!

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