|Quoting Ben175 (Reply 9):|
Having flown both SQ and CX many times, I would not put them in the same calibre of service. SQ is far superior, with CX being closer to the likes of MH, QF, TG etc.
Years past, I felt that CX
was probably the top carrier in the world for service. I then spent a few years doing domestic things in the US and only went to Europe. Now that I am back in ASEAN, I have had the opportunity to fly both CX
in all three classes.
's overall service level has, IMHO, dropped significantly. The aircraft I have flown on frankly looked a but shabby. On a recent flight from HKG
, I noticed I could see the soiled wheel tracks in the carpet on the CX
aircraft upon which I was riding. The "new" CX
business class seems a bit confining to me and limited the ability to see out of the windows. The cabin service has become more like that of QF
, still good but not quite at the very top.
, on the other hand, seems to have maintained their game quite well - at the cost of some profitability I suspect. Their first class product is amazing, yet I would almost rather fly in their business class product as I find being isolated in my own small room a bit boring. The cabin service is still quite amazing, in all classes, and their IFE is very nice.
I'd say SQ
was at the top of the heap of all the carriers I have flown and that CX
is now in that next tier down - still very good but not quite at the top of their game.
And I say this as a OW
Emerald and a Star Gold.....
Sixty Plus Years of Flying! "I fly because it releases my mind from the tyranny of petty things." - Saint Ex