tcxdegsy
Topic Author
Posts: 356
Joined: Sun Jan 29, 2006 2:47 am

BA Playing Roulette With Domestic Connections?

Mon Apr 29, 2013 5:10 pm

Am I the only one that's noticed a sharp reduction in reasonable connection options with BA in the past few weeks?
I've been checking flight options for flying to Europe from EDI with BA, and noticed I'm almost always offered EDI-LCY or EDI-LGW connections onto a LHR- Euro departure, therefore requiring a cross-London land connection.

I've checked reward and cash options, for October, November and March next year. Even if I try to book overnight stopovers in London, I'm STILL only offered LCY and LGW - no options for LHR domestics.. unless you count the very last flight into LHR from EDI, which is hardly the best option if I want to use the overnight to spend an evening in London city. But returning home, I still struggle to get an EDI flight from LHR

Surely with the extra flights post BMI they've trimmed back on, I'd expect there still to be the same level of LHR options offered from a passenger connection convenience perspective. Furthermore, with Little Red now on the scene, surely the lack of LHR-LHR connections will play right into their hands and gain more business by pushing customers onto other airlines for both the domestic and subsequent international sector.

Or am I being a cynic by thinking that maybe all the EDI-LHR options are being offered to the more lucrative long-haul connection customers instead?

BA's lost out on Club business from me twice now because of this disappointing turn of events. I've raised the points with their Customer Relations for some answers and will post a copy of the response.

Anyone else noticed this or have any answers?
next flights: BA1441 0566 0581 1446 EDI-LHR-MXP-LHR-EDI
 
tonystan
Posts: 1248
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BA Playing Roulette With Domestic Connections?

Mon Apr 29, 2013 5:21 pm

Quoting tcxdegsy (Thread starter):
BA's lost out on Club business from me twice now because of this disappointing turn of events. I've raised the points with their Customer Relations for some answers and will post a copy of the response.

Confused!!!! BA don't operate club on domestic services!!!!!

When you say 'domestic connections' where are you trying to connect to from LHR?
My views are my own and do not reflect any other person or organisation.
 
roseflyer
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BA Playing Roulette With Domestic Connections?

Mon Apr 29, 2013 5:26 pm

You bring up a real problem. BA has some interesting capacity management and inventory management. I’ve found it very hard to book tickets with them far in advance because the fares aren’t matching what the competition offers or it is hard to find specific flights.

BA’s LHR dilemma is why you see airlines like KLM as large as they are. Often it is easier and better to connect in AMS, CDG, BRU or FRA than LHR out of UK airports that are not in London. If LHR was the size of ATL or DFW, it would be a mega hub, but because of the capacity constraints and week short haul (very expensive), other hubs in other cities are flourishing.
If you have never designed an airplane part before, let the real designers do the work!
 
tcxdegsy
Topic Author
Posts: 356
Joined: Sun Jan 29, 2006 2:47 am

BA Playing Roulette With Domestic Connections?

Mon Apr 29, 2013 5:28 pm

Quoting tonystan (Reply 1):
Confused!!!! BA don't operate club on domestic services!!!!!

Course they don't but booking a Club Europe flight should still give me domestic options into LHR. or so I'd have expected
next flights: BA1441 0566 0581 1446 EDI-LHR-MXP-LHR-EDI
 
tcxdegsy
Topic Author
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BA Playing Roulette With Domestic Connections?

Mon Apr 29, 2013 5:31 pm

Quoting tonystan (Reply 1):
When you say 'domestic connections' where are you trying to connect to from LHR?

I've been looking at/ for EDI-LHR-DUS, and been getting EDI-LCY/ LHR-DUS or EDI-LGW/ LHR-DUS. Stupid!

now using Germanwings EDI-CGN and Lufthansa (Eurowings) GLA-DUS. I'd have preferred to fly the flag, personally
next flights: BA1441 0566 0581 1446 EDI-LHR-MXP-LHR-EDI
 
flyingthe757
Posts: 254
Joined: Sun Mar 31, 2013 3:44 pm

BA Playing Roulette With Domestic Connections?

Mon Apr 29, 2013 5:32 pm

Quoting tcxdegsy (Thread starter):

What routes are you looking at?
 
tonystan
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BA Playing Roulette With Domestic Connections?

Mon Apr 29, 2013 5:37 pm

I've just checked a range of dates between OCT and JAN on the EDI-LHR-DUS route and getting offered plenty of LHR connections. LCY ones have appeared also at significantly discounted fares but that's to be expected.

Is it you just prefer not to pay for the convenience of a single airport connection?
My views are my own and do not reflect any other person or organisation.
 
BlueShamu330s
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BA Playing Roulette With Domestic Connections?

Mon Apr 29, 2013 6:35 pm

There is plenty of "most suitable connection" options if you are looking to pay for a ticket.

However, Avios inventory soon books out. With a London connection, you are looking at availability on two sectors, not just one. Therefore, if your onward connection from LHR is available, BA will offer you connection through another London airport in order to facilitate your award redemption booking.

Rgds
So I drive a 4x4. So what?! Tax the a$$ off me for it...oh, you already have... :-(
 
rutankrd
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BA Playing Roulette With Domestic Connections?

Mon Apr 29, 2013 6:50 pm

Quoting tcxdegsy (Reply 4):
I've been looking at/ for EDI-LHR-DUS, and been getting EDI-LCY/ LHR-DUS or EDI-LGW/ LHR-DUS. Stupid!

now using Germanwings EDI-CGN and Lufthansa (Eurowings) GLA-DUS. I'd have preferred to fly the flag, personally

Why would you want to extend your journey time for an inter Europe flight.

Its not green and its not an effective use of time if on a business trip !
 
AZA330
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BA Playing Roulette With Domestic Connections?

Mon Apr 29, 2013 8:09 pm

As a side note to this post I too have been trying to book flights on BA's website (various Itally-USA itineraries) and was offered a variety of connections that involve airport changes and overnight stays in London. On top of that for some flights where BA offers direct service from London, on certain days the only options offered on the website involved codeshare flights with Iberia or AA (some without any BA metal at all).

Also, for certain flights, for example leaving from VCE and connecting in London, it is almost impossible to catch a west-heading long-haul flight the same day. Back in the day BA had a VCE-LGW flight at 7:30am that was great for connections both to other European destinations and long-haul flights out of LGW. Now they have flights to LGW, LHR, and LCY, but the earliest gets to LGW at 11:35am and is only offered once a week, otherwise all of them get there in the afternoon. It certainly works for them this way if they do it, but it all seems too awkward of a schedule at times... Any BA insider who has an idea why this may be?

Thanks!
 
ScottishDavie
Posts: 177
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BA Playing Roulette With Domestic Connections?

Tue Apr 30, 2013 12:33 am

Quoting tcxdegsy (Reply 4):
've been looking at/ for EDI-LHR-DUS, and been getting EDI-LCY/ LHR-DUS or EDI-LGW/ LHR-DUS. Stupid!

now using Germanwings EDI-CGN and Lufthansa (Eurowings) GLA-DUS. I'd have preferred to fly the flag, personally

Each to his or her own but it's beyond my understanding why anybody would want to change in London rather than fly direct from Scotland to the intended destination (DUS) or somewhere very close (CGN). Lack of direct flights to Europe has been a constant complaint from Scottish travellers and at long last this seems to be changing thanks in the main to low-cost carriers particularly U2, DY, LS, 4U and (if you must) FR. It's certainly no thanks to BA (who do not fly the Scottish flag) and I can't think of a single reason why any Scottish traveller should consider they owe them a drop of loyalty.

This is definitely the first time I've heard anybody complain about having to avoid London.  
 
bergkampsticket
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BA Playing Roulette With Domestic Connections?

Tue Apr 30, 2013 2:19 am

Quoting ScottishDavie (Reply 10):

It beats me. I just flew return with 4U from EDI-CGN (booked from LH site) and for much less then BA got a comfortable extra legroom seat, sandwich, drink, miles, checked luggage and to choose my seat within the same time limit. Frankly it was better than BA's service before you even consider the time and energy to change in the only place BA seems to care about.
 
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SKAirbus
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BA Playing Roulette With Domestic Connections?

Tue Apr 30, 2013 12:46 pm

Quoting bergkampsticket (Reply 11):
to change in the only place BA seems to care about.

A bit of an overdramatisation... Maybe it should be "the only place BA seems to make money".
Next Flights: LHR-OSL (738), OSL-CPH (320), CPH-LHR (321), LHR-HEL (359), HEL-LHR (359)
 
vaus77w
Posts: 140
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BA Playing Roulette With Domestic Connections?

Tue Apr 30, 2013 1:13 pm

Quoting tcxdegsy (Thread starter):
more lucrative long-haul connection customers instead?

This might have something to do with it. I've looking into BA to fly to Europe in June. I looked at flying into ARN, CPH and AMS and was mostly given LHR onward connections. I ended up booking SYD-LHR-AMS return, with both AMS flights leaving/arriving from LHR T5.

Cheers.
 
BritishB747
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BA Playing Roulette With Domestic Connections?

Tue Apr 30, 2013 2:38 pm

The long haul point may be the one.

I am booked on BA in June from EDI-LHR-SFO. I was offered numerous connection opportunities at LHR to connect with the 1400 LHR-SFO flight. I eventually settled on the 1010 flight from EDI as it is a B763 rather than the usual Airbus.

Regards
AB6 319/20/21 343 346 AR8 737/3/4/6/G/8 744 752 763 77W 788 D10 D38 DH4 E70 E75 F70 J41 M83
 
skipness1E
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BA Playing Roulette With Domestic Connections?

Tue Apr 30, 2013 3:43 pm

Quoting ScottishDavie (Reply 10):
It's certainly no thanks to BA (who do not fly the Scottish flag) and I can't think of a single reason why any Scottish traveller should consider they owe them a drop of loyalty.

Flag waving should be left at Bannockburn. BA used to fly GLA-CDG, JFK / EWR, BOS and EDI-ARN.
If you count my first year of life we can add PIK-JFK and YYZ !

That's it, in my whole lifetime. Everything else always went via LHR, BHX or MAN. The Scottish market was left to EZY and the locos who offer a fraction of the connectivity of LHR / AMS / FRA / CDG when taken in totality.
The home market isn't big enough to support point to point legacy. British Airways do fly the Union Flag which is clearly an amalgalm of the Saltire, the St George's cross with the cross of St Patrick thrown in. It's the Welsh flag they don't fly  

Btw I'm just as Scottish as you....
 
brilondon
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BA Playing Roulette With Domestic Connections?

Tue Apr 30, 2013 3:58 pm

Quoting rutankrd (Reply 8):
Why would you want to extend your journey time for an inter Europe flight.

Its not green and its not an effective use of time if on a business trip


I don't see why you would worry about which airport you are flying into and out of if you are spending time in London, why would you not want to fly into LCY? Then the next day go out to LHR and continue the journey? Just my thinking of what makes sense to me.
Rush for ever; Yankees all the way!!
 
ScottishDavie
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BA Playing Roulette With Domestic Connections?

Wed May 01, 2013 2:43 pm

Quoting skipness1E (Reply 15):
Flag waving should be left at Bannockburn.......

Thanks for telling me a load of stuff I knew already.  

More seriously please don't make assumptions about me or my views. The point about the flag was in response to the OP who seemed, bizarrely, to think that "flying the flag" (presumably the Union Jack) was more important than a convenient direct(ish) flight with a German airline.

By the way, if you really want to know, I'm an active supporter of the Better Together campaign fighting to ensure that Scotland retains its rightful place as an integral part of the UK .   
 
needmolegroom
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BA Playing Roulette With Domestic Connections?

Thu May 02, 2013 12:20 am

It's all very familar behaviour from BA, as has been said many times they are really just London Airways. I've lived in three different parts of the US and in every case getting back to EDI on a UK carrier only worked properly in the days of BCal through LGW.
Since those distant days the optimum connections/convenience is always on flights though AMS/CDG. KLM/Delta though AMS is consistently the best, but in it's day Sabena via BRU was equally as good.
I'm just another expat Brit who can't remember the last time I flew BA, and I suspect there's a lot of us. You have to believe they just don't care. But to be fair, they are not helped by being lumbered with an airport which compares badly with the likes of AMS for connecting passengers.
needmolegroom
 
skipness1E
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BA Playing Roulette With Domestic Connections?

Thu May 02, 2013 12:40 am

Given you can't remember the last time you flew BA you've not been through since T5 came on line I assume. Perhaps it's time to have another go?
 
tcxdegsy
Topic Author
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BA Playing Roulette With Domestic Connections?

Thu May 02, 2013 4:27 pm

Quoting blueshamu330s (Reply 7):
Quoting ScottishDavie (Reply 10):

People, put my travel preferences to the side, that's not up for debate. The whole point was that BA are not offering reasonable connection options. As far as reward connections being sold out, I hardly think that'll be the case for march next year when they'll only have been on sale less than a month, when the international sector is fine.

Surely BA should be trying to feed their LHR flights, not discourage them? with VS now offering Little Red, as far as I'm concerned this could play right into SRB's hands by customers checking alternatives and finding suitable ones that BA don't appear to want to offer. Considering the number of seats on EDI-LHR and GLA-LHR every day, sounds stupid to me from a strategy point of view
next flights: BA1441 0566 0581 1446 EDI-LHR-MXP-LHR-EDI
 
skipness1E
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BA Playing Roulette With Domestic Connections?

Thu May 02, 2013 4:40 pm

May have been a bug, as I look at it now, it's happily offering the usual GLA-LHR-DUS, ZRH, CDG etc etc and similar standard options from EDI.
 
AIR MALTA
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BA Playing Roulette With Domestic Connections?

Thu May 02, 2013 5:00 pm

Quoting skipness1E (Reply 21):
May have been a bug, as I look at it now, it's happily offering the usual GLA-LHR-DUS, ZRH, CDG etc etc and similar standard options from EDI.

Same here... I found many options to fly from EDI to European routes via LHR.

Quoting needmolegroom (Reply 18):
Since those distant days the optimum connections/convenience is always on flights though AMS/CDG. KLM/Delta though AMS is consistently the best, but in it's day Sabena via BRU was equally as good.

Depends on your routing? I have transferred many times through AMS and I had to walk a lot to reach my connecting flight. Like Skippness1E said, have your tried T5... It beats AMS or BRU any day!
Next flights : BRU-ZRH-CAI (LX)/ BRU-FCO-TLV (AZ)
 
needmolegroom
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BA Playing Roulette With Domestic Connections?

Thu May 02, 2013 10:29 pm

T5?.......Ah well, too late for that I'm afraid, now well wedded to my Skymiles. Haven't found AMS forcing me to have long walks, but even that would be preferable to the long Immigration lines at LHR during peak morning hours. If your point of entry is one of the smaller UK airports you'll probably avoid those long queues.
needmolegroom
 
ThomasCook
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BA Playing Roulette With Domestic Connections?

Thu May 02, 2013 10:33 pm

Nice to see that some domestic services have just been reduced for the winter. Quite disappointing for Manchester particularly given them recently pulling LGW too. Maybe Little Red are not as 'doomed' as so many on this forum have previous said?

ThomasCook
A380 Crew
 
Viscount724
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BA Playing Roulette With Domestic Connections?

Thu May 02, 2013 10:57 pm

Quoting AIR MALTA (Reply 22):
Quoting needmolegroom (Reply 18):
Since those distant days the optimum connections/convenience is always on flights though AMS/CDG. KLM/Delta though AMS is consistently the best, but in it's day Sabena via BRU was equally as good.

Depends on your routing? I have transferred many times through AMS and I had to walk a lot to reach my connecting flight. Like Skippness1E said, have your tried T5... It beats AMS or BRU any day!

Yes I have connected at T5 4 or 5 times but I much prefer AMS. I find AMS much more user-friendly. For example, you don't have to wait in another line at that "flight connections" area at T5 to have your boarding pass checked or whatever they do there, before you continue to your next gate. At AMS you just go to your next gate with no fuss.

And with the UK not part of the Schengen area, connections within Europe are less convenient at LHR since you have to clear passport control and there's a second security check at LHR, both of which are avoided when you connect at a Schengen airport (assuming your origin and destination are also Schengen). For example, I flew GVA-AMS-BRU on KL last weekend and never once had to take my passport out of my pocket in either direction, and only one security check at GVA outbound and BRU on the return trip. I could have made a 15 minute connection at AMS without problems.

LHR also much more prone to delays, as expected for an airport operating at 99% of runway capacity.
 
skipness1E
Posts: 3368
Joined: Sun Aug 19, 2007 9:18 am

BA Playing Roulette With Domestic Connections?

Thu May 02, 2013 11:22 pm

Quoting Viscount724 (Reply 25):
connections within Europe are less convenient at LHR since you have to clear passport control

No you don't, Flight Connections by-passes Passport Control.

Quoting ThomasCook (Reply 24):
Quite disappointing for Manchester particularly given them recently pulling LGW too.

Fair bit of over capacity having introduced LBA and maintained a few ex BMI slots, VS have yet to make any impact on any route as yet.
 
Viscount724
Posts: 18834
Joined: Thu Oct 12, 2006 7:32 pm

BA Playing Roulette With Domestic Connections?

Thu May 02, 2013 11:34 pm

Quoting skipness1E (Reply 26):
Quoting Viscount724 (Reply 25):
connections within Europe are less convenient at LHR since you have to clear passport control

No you don't, Flight Connections by-passes Passport Control.

Sorry, I wasn't clear. I wasn't referring to passport control at LHR but at the points of origin and destination.

Using my example of GVA-BRU, if I had connected at LHR I would have had to clear passport control before boarding the GVA-LHR flight since I'm leaving the Schengen area, and would have again had to clear passport control on arrival at BRU since I am again entering the Schengen area. Neither of those passport checks apply when I connect at AMS/CDG/FRA/ZRH. The entire trip is like a domestic trip, and with no second security check at the connecting point.
 
by188b
Posts: 549
Joined: Sun Jul 27, 2003 10:46 am

RE: BA Playing Roulette With Domestic Connections?

Fri May 03, 2013 7:58 am

Ive noticed some peculiatries with BA.com

For example if i look at booking with cash and then upgrading with avios, from Y+ To Club on GLA-LHR-HKG , it only shows LGW/LCY Connections but instead i can book GLA-LHR-HKG normally, then upgrade the LHR-HKG to club immediately after.
next flights : BD LHR-TXL J, FR SXF-STN Y, SN BRU-LHR Y, MA LHR-BUD Y, BA BUD-LHR J, BA LCY-SNN-JFK J, BA JFK-LHR J, BA
 
RyanairGuru
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RE: BA Playing Roulette With Domestic Connections?

Fri May 03, 2013 8:26 am

Quoting needmolegroom (Reply 18):
I'm just another expat Brit who can't remember the last time I flew BA, and I suspect there's a lot of us

I'm another and I can only remember the last time I flew BA because I'm wedded to QF. Before I started doing as much domestic flying I took EK every time, and no doubt will do so again from now on. I'm a happy little camper with the QF-EK partnership  
Quoting skipness1E (Reply 26):
Flight Connections by-passes Passport Control

Yes for international-international, but international-domestic can be a pain.

Last time I went to the UK I flew QF SYD-HKG and then BA HKG-LHR-MAN. I decided to only take one passport and therefore left my British passport at home, which meant I arrived as a foreign national. Arriving at the T5 connections immigration point, there were 4 desks open for EU nationals and 1 for foreign nationals. There were no EU nationals. I'm not joking, I was standing in line for half an hour while the people sitting at the other desks stared into space looking board. Someone in the queue ahead of me asked if they could go to one of those desks, and was told they couldn't ... because they didn't have stamps. Unbelievable. I learned my lesson, though, always take both passports.
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