|Quoting Gonzalo (Thread starter):|
I'm a little surprised by this, since LH seems to be a good performer in the field of delays/cancellations, and FRA is the main hub of LH. What is causing all this delays and cancellations at FRA ??
These two paragraphs probably offer the explanation.
The research was carried out by Refund.me, a service provider which helps passengers claim their right to monetary compensation for flight delays, cancellations, diversions and missed connections.
Refund.me revealed the list of airports after analysing data from users of its online widget and mobile app who had suffered the most inconveniences eligible for compensation.>
It just means that THEIR customers who are probably for some reason mostly from Germany suffer from delays at... surprise, surprise German airports. Frankly I would not trust one bit these "researches" because the methodology is always very dubious and primary goal is for a travel-related business to get its name into the news and get a free advertisement
There has been a similar "research" carried out by a local online ticket agency which "revealed" that tickets from PRG
are the 4th most expensive in Europe in terms of price per 1km of flight (whatever relevance that has).
The article is in Czech but if you simply look at the list http://www.zkracovatko.cz/DdHt5r
you will see they are comparing apples and oranges. Unfortunately even journalists in the "serious" media here are so clueless when it comes to aviation and so sensationalist at the same time that they took it at a face value. This botched "research" which was a mere PR
release in disguise has been presented as a rock solid fact with bombastic headlines in most local news outlets.
[Edited 2013-05-30 06:16:40]